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Trouble installing Windows XP SP3 and other MS updates

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Old 18-05-2008
Posts: n/a
Trouble installing Windows XP SP3 and other MS updates

I am having trouble installing Windows XP SP3 and other MS updates. I have
read http://support.microsoft.com/kb/950717/ and tried many options through
out the document and links with no success. I have Norton Internet security
that I disabled and stopped programs that run during startup like AOL IM?€? It
looks like it gets through the upgrade and fails at the end.

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Old 18-05-2008
Posts: n/a
Hello Dan,

When you try to install an update for the .NET Framework 1.0, 1.1, or 2.0,
you may receive Windows Update error code "0x643" or Windows Installer error
code "1603":

I hope this post is helpful.

Let us know how it works ut.
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Old 19-05-2008
Posts: n/a
Re: Trouble installing Windows XP SP3

Thanks Shenan for the link to asking questions the smart way. Well
received, let me try it again.

The problem is when install installing Windows XP SP3 the install fails,
rolls back and gives a message that Windows XP was partially updated and may
not work properly. The process seems to get almost to the end before failing.

What I am running:
Dell Dimension DXP061
MS Windows XP Media Center Edition Version 2002 SP2
Intel Processor

What I have done:
Read http://support.microsoft.com/kb/950717/ Steps to take before you
install Windows XP Service Pack 3 and reviewed perform what was written as
1. Complied requirements up to the Troubleshooting Windows XP SP3
installation section
2. In the Troubleshooting section skipped Not enough hard disk space, Access
Denied, Insufficient permissions sections. I reviewed
http://support.microsoft.com/kb/951244/, never got any error message dialogs
or any written messages in the svcpack.log file access related or space
related or what was written in these three articles.
3. Reviewed the section Errors that are related to the Cryptographic
service, got through methods 1-5 of article
http://support.microsoft.com/kb/822798/, working on method 6.
4. This is when I can to this forum for help.

Errors in the svcpack.log that look important include:
1. Service Pack 3 Setup encountered an error: The update.ver file is not
correct. (17 of these lines)
2. Failed to open c:\windows\$hf_mig$\KB904706\update\updatebr.inf (17 of
these lines)
3. GetCatVersion: Failed to retrieve version information from
C:\WINDOWS\system32\CatRoot\{F750E6C3-38EE-11D1-85E5-00C04FC295EE}\Tmp.0.wmerrenu.cat with error 0x57 (20 + of these lines)
4. PruneCatalogsFromHotfixes:RegQueryValueEx Failed: 0x2 (4 of these lines)
5. ExConditionalRunInfProcesses: Error 0x1 while running processes in
section 'ToGac.RunProcess.ProcessesToRun.'
6. DoInstallation: ExConditionalRunInfProcess failed while durring
7. Service Pack 3 Setup encountered an error: An error in updating your
system has occurred
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Old 19-05-2008
Posts: n/a
If you want trouble free installation of SP3, then I suggest download
the full-file version of SP3
then go off-line (i.e. unplug the cable from modem/lan), reboot the
system in SAFE MODE, Install the SP3 (the file you just downloaded),
reboot the system normally, problem solved!!

To go into SAFE MODE, you need to press F8 key when booting so that
black screen with DOS-Like characters appear where you can use arrow
keys to go to the first item SAFE MODE.
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Old 20-05-2008
Posts: n/a
It took me awhile to get through all these methods. Turns out they didn't
work either, I have the same result and svcpack.log

I'm going to reply again and copy everything in the svcpack.log file except
the copy lines.

Im Almost ready to boot to windows distribution, format hard drive and
start over
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Old 21-05-2008
PA Bear [MS MVP]
Posts: n/a
Re: Trouble installing Windows XP SP3 the svcpack.log file

Did you reinstall WinXP just before you installed SP3 and/or did you attempt
to install SP3 manually or did you install it via Windows Update?

1883.515: Update.exe extended error code = 0xf070


How to troubleshoot an unsuccessful installation of Windows XP Service Pack

LOOK!!! => Free unlimited installation and compatibility support is
available for Windows XP, but only for Service Pack 3 (SP3), until 14
Apr-09. Chat and e-mail support is available only in the United States and

?€? US:

?€? CA:

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?€? Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
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Old 22-05-2008
Posts: n/a
I was replying to Shenan. I had tried everything suggested without any
success. This included trying the update thorugh the MS update web site,
direct download of Windows XP SP3, including the IT professonnel version of
SP3. That's why I included the rest of the svcpack.log file, to see if there
was something indicating why the update was rolling back.

I did reenstall Windows XP a few months back over my existing version from
my OEM CD and got the updates from the MS update web site at that time.
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Old 25-05-2008
Posts: n/a
Thanks for the help, I ended up reinitializing the computer back to factory
and getting all the MS updates installed, installed all apps and Norton

Now that I have a stable system is there a way to save current configuration
so I can restore everything if there are problems in the future.

I had trouble with the MS system restore failing before I tried to install
MS SP3, tried several dates all failed.
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Old 23-10-2008
Posts: n/a
updates to winxp sp3 etc

not to be a complete simpleton... but, it looks as though i would reinstall all your drivers that you know are complatable with your OS, reformat (save all files on external harddrive if possible) Install OS on clean slate...then questionable drivers last. DEFRAG - START AND COMPLETE ALL UPDATES AT ONCE IF POSSIBLE.. COULD TAKE 25 HOURS..


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Old 30-11-2009
Posts: n/a
Re: Trouble installing Windows XP SP3 and other MS updates

I had the same problem

As per:

775.890: Return Code = 1
775.890: ExConditionalRunInfProcesses: Error 0x1 while running processes in
section 'ToGac.RunProcess.ProcessesToRun.'
775.890: DoInstallation: ExConditionalRunInfProcess failed while durring

I deleted all Microsoft.Net Framework installs from Add/Remove programs then
ran XP SP3 which completed, then reinstalled the latest Microsoft.Net

I didn't figure this out on my own. You can check the following link for the
whole story
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Old 01-12-2009
Posts: n/a
Re: Trouble installing Windows XP SP3 and other MS updates

Sorry, the problem is NOT the same one that your system was
experiencing. The svcpack.log file in the post is showing that the
CatRoot2 subfolder has corrupted data. To confirm that this is the issue
run the SignatureVerification Tool which will create a log file in the
WINDOWS directory.

Click Start, click Run, type sigverif.exe, and then click OK.
Click Advanced.
Click 'Notify me if any system files are not signed'
On the Logging tab, make sure the Save the file signature verification
results to a log file check box is selected
Give a LogName like C:\Windows\SigVerif.txt and click OK
Click Start.

IF SigVerif.txt shows that system (Windows) binaries are Unsigned, then

1) Log in as an Administrator or with a User Account that has Admin
2) Start a Command Prompt (Start > Run > type in cmd, click OK)
3) At the command prompt type the following messages
3.a) net stop cryptsvc
3.b) ren %systemroot%\system32\catroot2 oldcatroot2
3.c) net start cryptsvc
3.d) exit
4) Now go into the subfolder {F750E6C3-38EE-11D1-85E5-00C04FC295EE}


5) Delete all tmp*.cat files from the folder. (If no files that start
with tmp exist in this folder, *** do not remove any other files***.
The .cat files in this subfolder are necessary for installing hotfixes
and service packs.)

An XP SP3 system that has no Unsigned binaries in the SigVerif.txt will
show this at the beginning of the log -

Log file generated on 10/24/2009 at 10:30 AM
OS Platform: Windows 2000 (x86), Version: 5.1, Build: 2600,
CSDVersion: Service Pack 3
Scan Results: Total Files: 3578, Signed: 2535, Unsigned: 0, Not
Scanned: 1043
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Old 19-08-2010
chris howard
Posts: n/a

Most of these errors or presumed corruption issues are caused either by malicious software running or Anti-Virus/security software running. I had to download the norton removal tool to get the heinous Norton360 product off my computer. Upon doing that, everything worked in the installation without a hitch. Norton has done nothing but wasted more money then it has saved for the consumer. I'd rather have a virus IMO...
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Old 19-08-2010
Bob E. Soxx
Posts: n/a
Re: AntiVirus

Hey HoopleHead EggHeader:

Why are you replying to a thread from 2008 and changing the subject line? Do
you really think the OP is coming back and would know to look at your
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