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uninstall KB925877... HOW??? It is invisible.

Windows Update


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  #1  
Old 16-05-2008
KotiPoika
 
Posts: n/a
uninstall KB925877... HOW??? It is invisible.

I tried to update to SP3 and got the error code 0x8007F0F4. I checked
svcpack.log and it tells me there is this update KB925877 (RDP 6.0 MUI PACK)
causing the problem.
I started the Control Panel and selected "show updates" and... it`s not
there. I tried with Ccleaner, it`s not there. Next I used SiSoft Sandra and
it tells me that 925877 is installed, also update.microsoft > previous
updates shows that I have installed it in January.
I downloaded and installed the 925877 update again jus to get my chance to
uninstall it but still it`s not there.
Is there a way to manualy seek and destroy that 925877 update from my system?

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  #2  
Old 17-05-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: uninstall KB925877... HOW??? It is invisible.

Windows XP Service Pack 3 installation fails with an error message, and the
following error is logged in the service pack installation log: "8007F0F4 -
STATUS_PREREQUISITE_FAILED":
http://support.microsoft.com/kb/949388

===============================

Injudicious use of CCleaner might be responsible for the inability to
uninstall KB925877. You might be looking at a Repair Install or format &
reinstall now.

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

US:
http://support.microsoft.com/oas/def...3&gprid=522131

CA:
http://support.microsoft.com/oas/def...3&gprid=522131

UK:
http://support.microsoft.com/oas/def...3&gprid=522131

AU:
http://support.microsoft.com/oas/def...3&gprid=522131

Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


KotiPoika wrote:
> I tried to update to SP3 and got the error code 0x8007F0F4. I checked
> svcpack.log and it tells me there is this update KB925877 (RDP 6.0 MUI
> PACK)
> causing the problem.
> I started the Control Panel and selected "show updates" and... it`s not
> there. I tried with Ccleaner, it`s not there. Next I used SiSoft Sandra
> and
> it tells me that 925877 is installed, also update.microsoft > previous
> updates shows that I have installed it in January.
> I downloaded and installed the 925877 update again jus to get my chance to
> uninstall it but still it`s not there.
> Is there a way to manualy seek and destroy that 925877 update from my
> system?


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  #3  
Old 21-05-2008
gdnlai
 
Posts: n/a
Re: uninstall KB925877... HOW??? It is invisible.

To remove the KB925877 update
(not visible in the Control Panel -> Add/remove program),
Start regedit (Start -> Run -> type in Regedit and click 'OK')

Delete the following registry and try installing SP3 again.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\Current
Version\Hotfix\KB925877

The error message disappeared and the SP3 upgrade will complete in minutes.
Hope this helps.
--
gdnlai


"PA Bear [MS MVP]" wrote:

> Windows XP Service Pack 3 installation fails with an error message, and the
> following error is logged in the service pack installation log: "8007F0F4 -
> STATUS_PREREQUISITE_FAILED":
> http://support.microsoft.com/kb/949388
>
> ===============================
>
> Injudicious use of CCleaner might be responsible for the inability to
> uninstall KB925877. You might be looking at a Repair Install or format &
> reinstall now.
>
> Free unlimited installation and compatibility support is available for
> Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
> e-mail support is available only in the United States and Canada.
>
> US:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> CA:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> UK:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> AU:
> http://support.microsoft.com/oas/def...3&gprid=522131
>
> Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
> Windows XP | select Windows XP Service Pack 3
> --
> ~Robear Dyer (PA Bear)
> MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.net/
>
>
> KotiPoika wrote:
> > I tried to update to SP3 and got the error code 0x8007F0F4. I checked
> > svcpack.log and it tells me there is this update KB925877 (RDP 6.0 MUI
> > PACK)
> > causing the problem.
> > I started the Control Panel and selected "show updates" and... it`s not
> > there. I tried with Ccleaner, it`s not there. Next I used SiSoft Sandra
> > and
> > it tells me that 925877 is installed, also update.microsoft > previous
> > updates shows that I have installed it in January.
> > I downloaded and installed the 925877 update again jus to get my chance to
> > uninstall it but still it`s not there.
> > Is there a way to manualy seek and destroy that 925877 update from my
> > system?

>
>

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  #4  
Old 22-05-2008
MowGreen [MVP]
 
Posts: n/a
Re: uninstall KB925877... HOW??? It is invisible.

Instead of editing the registry, please do this ...

Click Start > Run > copy&paste the below into the Open: line and then
click OK or press Enter [this command assumes that WINDOWS is located on
C:\. If it's on another drive/partition then use that drive letter
instead of C:\]

c:\windows\$ntuninstallkb928577$\spuninst\spuninst.exe

Or, Show hidden files, folders, and system files:
http://www.bleepingcomputer.com/tuto...l62.html#winxp

Navigate to WINDOWS\$NtUninstallKB925877$\spuninst
Run spuninst.exe

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============


KotiPoika wrote:

> I tried to update to SP3 and got the error code 0x8007F0F4. I checked
> svcpack.log and it tells me there is this update KB925877 (RDP 6.0 MUI PACK)
> causing the problem.
> I started the Control Panel and selected "show updates" and... it`s not
> there. I tried with Ccleaner, it`s not there. Next I used SiSoft Sandra and
> it tells me that 925877 is installed, also update.microsoft > previous
> updates shows that I have installed it in January.
> I downloaded and installed the 925877 update again jus to get my chance to
> uninstall it but still it`s not there.
> Is there a way to manualy seek and destroy that 925877 update from my system?

Reply With Quote
  #5  
Old 22-05-2008
gdnlai
 
Posts: n/a
Re: uninstall KB925877... HOW??? It is invisible.

Agreed if you can locate or have not deleted the $nuninstallKB925877$
directory due to whatever reason (possibly removed by some disk optimisation
softwares to delete all $ntuninstall* directory to increase disk storage
space) in your PC.

As I cannot find the directory in my PC. I edit the registry so as to
continue the XP SP3 upgrade.
---
gdnlai


"MowGreen [MVP]" wrote:

> Instead of editing the registry, please do this ...
>
> Click Start > Run > copy&paste the below into the Open: line and then
> click OK or press Enter [this command assumes that WINDOWS is located on
> C:\. If it's on another drive/partition then use that drive letter
> instead of C:\]
>
> c:\windows\$ntuninstallkb928577$\spuninst\spuninst.exe
>
> Or, Show hidden files, folders, and system files:
> http://www.bleepingcomputer.com/tuto...l62.html#winxp
>
> Navigate to WINDOWS\$NtUninstallKB925877$\spuninst
> Run spuninst.exe
>
> MowGreen [MVP 2003-2008]
> ===============
> *-343-* FDNY
> Never Forgotten
> ===============
>
>
> KotiPoika wrote:
>
> > I tried to update to SP3 and got the error code 0x8007F0F4. I checked
> > svcpack.log and it tells me there is this update KB925877 (RDP 6.0 MUI PACK)
> > causing the problem.
> > I started the Control Panel and selected "show updates" and... it`s not
> > there. I tried with Ccleaner, it`s not there. Next I used SiSoft Sandra and
> > it tells me that 925877 is installed, also update.microsoft > previous
> > updates shows that I have installed it in January.
> > I downloaded and installed the 925877 update again jus to get my chance to
> > uninstall it but still it`s not there.
> > Is there a way to manualy seek and destroy that 925877 update from my system?

>

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