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Thread: SP3 boot failure

  1. #1
    MisterURL Guest

    SP3 boot failure

    I am getting a BSOD failure at boot time after installing XP SP3. I have
    tried it several times. I have followed the "troubleshooting sp3 failure"
    document (starting BITS, renaming the download folder to download.old, etc.)
    with no change. My OS is Windows XP MCE2005.

    My biggest problem is I can't tell what the failure is - the screen flashes
    the error message for about 25 milliseconds and then goes blank and reboots.
    I have tried to pause and catch it with no success. There must be a log where
    can I find what the failure is?

    Thanks.

  2. #2
    PA Bear [MS MVP] Guest

    Re: SP3 boot failure

    Continual reboots or can only boot into Safe Mode after installing WinXP
    SP3?

    Workarounds:

    1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.

    2. After booting into Safe Mode:

    Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot
    into normal (Windows) mode.

    Other references include:

    http://aumha.net/viewtopic.php?p=187790#p187790


    http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx

    http://www.theregister.co.uk/2008/05...boots_crashes/

    € You receive a €œStop 0x0000007E€ error message after you upgrade to Windows
    XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
    (Revised 06 May-08)
    http://support.microsoft.com:80/kb/888372

  3. #3
    MisterURL Guest

    Re: SP3 boot failure

    Thanks for the response, both of you. It is a single boot failure, that is,
    it takes me to the boot menu where I can boot into SAFE mode OK. I will
    change the "auto restart on failure" and run it again. I believe if I can see
    what the error is, I can find help here to settle it. I DO have an AMD CPU,
    so that might be the problem, although I have run hundreds of MS updates
    before and have never had this happen.

  4. #4
    Join Date
    Dec 2009
    Posts
    1

    Re: SP3 boot failure

    I know it's more than a year later, but I am experiencing the same issue. See the full description here.

    Were you ever able to get this resolved in a clean fashion?

    Thank you!

  5. #5
    Shenan Stanley Guest

    Re: SP3 boot failure

    That looks like the HP/AMD fiasco. You are really asking in the wrong place
    if so. Although - you will get pointed to the correct place - if it is so.

    You should have followed the instructions from HP in order to prevent the
    issue from occuring...

    Prevent it by applying the patch:
    http://h10025.www1.hp.com:80/ewfrf/w...tem=pv-60484-2

    Already have the problem, follow the instructions:
    http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284

    You may need to perform a repair installation. You will need an updated
    Windows XP CD. I suggest contacting HP.

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