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SP3 boot failure

Windows Update


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  #1  
Old 09-05-2008
MisterURL
 
Posts: n/a
SP3 boot failure

I am getting a BSOD failure at boot time after installing XP SP3. I have
tried it several times. I have followed the "troubleshooting sp3 failure"
document (starting BITS, renaming the download folder to download.old, etc.)
with no change. My OS is Windows XP MCE2005.

My biggest problem is I can't tell what the failure is - the screen flashes
the error message for about 25 milliseconds and then goes blank and reboots.
I have tried to pause and catch it with no success. There must be a log where
can I find what the failure is?

Thanks.

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  #2  
Old 09-05-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: SP3 boot failure

Continual reboots or can only boot into Safe Mode after installing WinXP
SP3?

Workarounds:

1. Boot into Safe Mode and rename INTELPMM.SYS to INTELPMM.OLD.

2. After booting into Safe Mode:

Start | Run | (copy/paste) sc config intelppm start= disabled | OK | Reboot
into normal (Windows) mode.

Other references include:

http://aumha.net/viewtopic.php?p=187790#p187790


http://msinfluentials.com/blogs/jesp...ng-xp-sp3.aspx

http://www.theregister.co.uk/2008/05...boots_crashes/

€ You receive a €œStop 0x0000007E€ error message after you upgrade to Windows
XP Service Pack 2 or Service Pack 3 on a non-Intel-processor-based computer
(Revised 06 May-08)
http://support.microsoft.com:80/kb/888372
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  #3  
Old 10-05-2008
MisterURL
 
Posts: n/a
Re: SP3 boot failure

Thanks for the response, both of you. It is a single boot failure, that is,
it takes me to the boot menu where I can boot into SAFE mode OK. I will
change the "auto restart on failure" and run it again. I believe if I can see
what the error is, I can find help here to settle it. I DO have an AMD CPU,
so that might be the problem, although I have run hundreds of MS updates
before and have never had this happen.
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  #4  
Old 09-12-2009
Member
 
Join Date: Dec 2009
Posts: 1
Re: SP3 boot failure

I know it's more than a year later, but I am experiencing the same issue. See the full description here.

Were you ever able to get this resolved in a clean fashion?

Thank you!
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  #5  
Old 09-12-2009
Shenan Stanley
 
Posts: n/a
Re: SP3 boot failure

That looks like the HP/AMD fiasco. You are really asking in the wrong place
if so. Although - you will get pointed to the correct place - if it is so.

You should have followed the instructions from HP in order to prevent the
issue from occuring...

Prevent it by applying the patch:
http://h10025.www1.hp.com:80/ewfrf/w...tem=pv-60484-2

Already have the problem, follow the instructions:
http://h10025.www1.hp.com/ewfrf/wc/d...name=c01457284

You may need to perform a repair installation. You will need an updated
Windows XP CD. I suggest contacting HP.
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