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Thread: Wireless Failure after Service Pack 3

  1. #1
    Dave Guest

    Wireless Failure after Service Pack 3

    After configuring a new installation of XP at Service pack 2 Compact wireless
    usb adapter (model wusb54gc) I connected to the update site to download the
    patches and went ahead with sp3. Since instaling sp3, if I use the XP
    configuration utility I cannot get any connection and if I use the Linksys
    tool, I get a very low speed.

    The only way I got this to work was deleting and reinstalling the device
    driver. Needless to say I have stopped all upgrading until we can figure out
    why wireless is being disrupted. Is it USB related or is it wireless?
    Any suggestions would be appreciated.

  2. #2
    PA Bear [MS MVP] Guest

    Re: Wireless Failure after Service Pack 3

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3

  3. #3
    in2it Guest

    RE: Wireless Failure after Service Pack 3

    same with me. After installing SP3 (why I continue to torture myself I'll
    never know) my wireless connection keeps dropping and I have to continually
    "repair" the connection to get to the Internet. I've downloaded the latest
    drivers fron Linksys and uninstalled and reinstalled the drivers for it 3
    ways to sunday, each time resulting in lost connections. Equipment is
    Linksys Wireless G, (WMP54G).

    I had a similar event back about December, but after I installed the newer
    driver, everything worked fine... until SP3. Anyone have any advice, besides
    system restore? System restore doesn't address the issue at hand, it is a
    band-aid for those who aren't willing to find a fix.

  4. #4
    Daniel Gonçalves Guest

    RE: Wireless Failure after Service Pack 3

    Same problem here! I downloaded service pack 3 from windows update, and after
    it was installed my wireless stoped working.

    Did someone managed to solve this problem?

    I have a sitecom wireless network usb adapter.

    thanks in advance...

  5. #5
    Alan Guest

    Re: Wireless Failure after Service Pack 3

    I THOUGHT my problem had been solved after chatting with a Microsoft tech a
    few days ago, but when I rebooted my modem and router last night, I once
    again lost connectivity.

    It's not happening with all wireless connections, though: The old Netgear
    802.11b that I use on my spare PC has had no problems at all with SP3.

  6. #6
    Daniel Gonçalves Guest

    Re: Wireless Failure after Service Pack 3

    The funny thing is that my wireless device connects to my wireless router.
    But when i try to acess the internet it doesnt work. Can this be a internal
    security block from service pack 3 preventing the wireless connection to
    access the internet?

    I've searched the net with my other computer ( the one with no sp3) and it
    seems a lot of people are having wireless problems after the sp3 instalation.

  7. #7
    PA Bear [MS MVP] Guest

    Re: Wireless Failure after Service Pack 3

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3

  8. #8
    Alan Guest

    Re: Wireless Failure after Service Pack 3

    I have the exact same situation, Daniel.

    I see the internal SSID, and it shows up in the Wireless Zero properties.

    But I can't get on to the 'Net.

    I know that SP3 has "new and enhanced functionality" that does something
    about "Black Hole" Router Detection and Network Access Protection (NAP).
    (I know....that's so descriptive. LOL)

    But I have no idea if that could be what's causing problems.

  9. #9
    in2it Guest

    Re: Wireless Failure after Service Pack 3

    I too tried Wireless Zero, and a few other things. I also read the vague
    descriptions for what changed in SP3 and wondered if the NAP is the root of
    the evil, but can't seem to find what it is exactly it encompasses. Also, my
    HP 1300 series All in One still prints but can't figure out why it won't scan
    anymore, even after reloading the program. I haven't had this much fun sice
    shoving bamboo under my finger nails and lighting it on fire. I can find no
    resolution for either problem anywhere on the web.

    I worked software in VA a few years back and used to cringe when our
    programmers gave that same vague statement of "new and enhanced
    functionality" as a description of what they changed. The "between the
    lines" meant we, supporting the program, were left holding the bag explaining
    to the customer all the work arounds and taking lots of aspirin. Despite my
    first posting I think I'll wimp out and uninstall SP3 until MS gets their
    crap in one sock. And if not, maybe buy that Apple I've been eyeing, can't be
    any worse than MS. Could it?

    Good Luck on the quest.

  10. #10
    Harry Johnston [MVP] Guest

    Re: Wireless Failure after Service Pack 3

    Have you seen the white paper?

    <http://www.microsoft.com/downloads/details.aspx?FamilyID=68c48dad-bc34-40be-8d85-6bb4f56f5110&DisplayLang=en>

    It's fairly specific about what has been added.

  11. #11
    Join Date
    Jan 2005
    Posts
    1

    Re: Wireless Failure after Service Pack 3

    It's not so much what the White Paper says. Rather, this discussion is more
    along the lines of what it MEANS.

    There are also some other publications or KB articles from Microsoft, which
    state that SP3 will "change the functionality" of some third party apps.

    That's true.

    But it offers no details other than to blandly say (or at least imply) that
    some things that used to work just fine now won't.

  12. #12
    Harry Johnston [MVP] Guest

    Re: Wireless Failure after Service Pack 3

    I don't think there's much more Microsoft can say about third party software.
    It's up to the vendors in question to advise customers of what functionality has
    been lost, and to correct it - that is, assuming the problem is a bug or
    incompatibility in their software.

  13. #13
    realcestmoi Guest

    Re: Wireless Failure after Service Pack 3

    I am on a wireless connection too with Sp3 installed.

    Working fine.

  14. #14
    cvanblok Guest

    RE: Wireless Failure after Service Pack 3

    This worked for me...

    1. Rebuild the Winsock LSP chain. To do this, follow these steps: a. Log on
    to the Microsoft Windows XP workstation as an administrator.
    b. Click Start, click Run, type cmd, and then click OK.
    c. At the command prompt, type the following, and then press ENTER:
    netsh Winsock reset
    When the program is finished, you will receive the following message:
    Successfully reset the Winsock Catalog. You must restart the machine in
    order to complete the reset.
    If you receive this message, go to step 1d.

    If you are not logged in as an administrator, you will receive the following
    error message:

    Unable to reset the Winsock Catalog. Access is denied.
    If you receive this message, log off the computer, and then log back on by
    using an account with Administrator access. Typically, the first user account
    that was created has Administrator access. Then, repeat steps 1b and 1c.
    d. Restart your computer.

    2. Test each of your third-party programs that are known to use LSPs.
    3.

    Reinstall any malfunctioning third-party programs that are known to use LSPs


    Lastly, I do not even know if it is relevant but, in an attempt to help the
    process along, can I throw in a wild card that might, or might not, provide
    some "out of the box" food-for-thought on getting this problem closer to a
    resolution:

    http://support.microsoft.com/kb/811259/en-us

    "How to determine and to recover from Winsock2 corruption in Windows Server
    2003, in Windows XP, and in Windows Vista"

    If this is a waste of time, sorry, but I thought that I would give the
    suggestion a go.

  15. #15
    Join Date
    Sep 2008
    Posts
    2

    Wireless Failure after Service Pack 3

    A couple of days after installing Service Pack 3, my wireless connection suddenly dropped out. On checking available wireless networks, my network was available but clicking connect just left the connection in a permanent loop waiting for "acquiring network address". I am using a Linksys Wireless G ADSL Gateway and a LevelOne WNC-0301 11g Wireless PCI Card. Since my other computer that did not have SP3 was still connecting to the network without problems, I think the problem may be that my LevelOne driver provided by Ralink Technology Inc - version 2.02.06.0000 (dated 2004) is not digitally signed.

    I could have persevered trying to solve this problem but I took the easy option and uninstalled SP3. My computer now connects to my network again.

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