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Wireless Failure after Service Pack 3

Windows Update


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  #16  
Old 16-09-2008
gohnad
 
Posts: n/a
Does the Rebuild the Winsock LSP chain help win xp pro machines by chance? My box cannot connect to my router after sp3 install.
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  #17  
Old 16-09-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Winsock LSP chain help win xp pro

Possibly related KBs include...

Device Manager and Network Connections may be blank after you install
Windows XP Service Pack 3
http://support.microsoft.com/kb/953791

Device Manager may not show any devices and Network Connections may not show
any network connections after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/953979

A Windows XP SP3-based computer loses wireless connectivity when it resumes
from standby or from hibernation, or you receive an error message when you
try to put the computer in standby or in hibernation:
http://support.microsoft.com/kb/951447

Windows XP SP3-based client computers cannot access the network when some
DHCP information is unavailable
http://support.microsoft.com/kb/953761

An ADSL router may restart occasionally after you install Windows XP SP3 or
Windows Vista:
http://support.microsoft.com/kb/955084

===========================

Look! => Free unlimited installation and compatibility support is available
for Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada. Go to
http://support.microsoft.com/oas/def...spx?gprid=1173 | select "Windows
XP" then select "Windows XP Service Pack 3"
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  #18  
Old 19-09-2009
Krunk
 
Posts: n/a
Wireless Failure after Service Pack 3

I got the same problem but I could solve it by installing a free wireless client. For example this one: http://nl.softpicks.net/software/Int...t_nl-23225.htm
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  #19  
Old 19-09-2009
Shenan Stanley
 
Posts: n/a
Re: Wireless Failure after Service Pack 3

<snipped>
<not likely by the one responding to the posting, but by the choice of
a web forum instead of newsgroup/newsreader>

<below is an actual link to the full conversation>

Krunk wrote:
> I got the same problem but I could solve it by installing a free
> wireless client. For example this one:
> http://nl.softpicks.net/software/Int...t_nl-23225.htm
>
> Hopefully it works for all of you!
>
> Posted as a reply to:
>
> Wireless Failure after Service Pack 3
>
> After configuring a new installation of XP at Service pack 2
> Compact wireless
> usb adapter (model wusb54gc) I connected to the update site to
> download the
> patches and went ahead with sp3. Since instaling sp3, if I use the
> XP
> configuration utility I cannot get any connection and if I use the
> Linksys
> tool, I get a very low speed.
>
> The only way I got this to work was deleting and reinstalling the
> device
> driver. Needless to say I have stopped all upgrading until we can
> figure out
> why wireless is being disrupted. Is it USB related or is it
> wireless?
> Any suggestions would be appreciated.



What you really responded to:
http://groups.google.com/group/micro...ca6a212189ef6/
(The entire conversation, archived; not some partial response thanks to
synchronization with som web forum.)

And the proper solution is to get with the manufacturer of the wireless
network device (visit their web page) and obtain the latest driver/software
for your device and install it.

On rare occassion, it may be necessary to remove all network components and
install them again - basically clearing everything and starting fresh - but
with the latest software/drivers.

If the installation of SP3 is done correctly (with care) and/or there has
been proper maintenance performed on the machine before SP3 was ever thought
of (periodic normal maintenance - even a toaster needs cleanup of the
crumbs) - the problems seem to be few and far between when installing SP3.

For example - if you followed these steps to install SP3 for Windows XP, in
general, most people would have no problems installing SP3 for Windows XP.
Also - their machine would likely run better and it would definitively help
pinpoint any issues the machine was/could be having.

First - before anything else - answer this:

Do you have an HP branded computer with an AMD processor?
(If so - answer and wait. If not, answer and continue with the steps.)

Fix your file/registry permissions...

Ignore the title and follow the sub-section under "Advanced Troubleshooting"
titled, "Method 1: Reset the registry and the file permissions"
http://support.microsoft.com/kb/949377
*will take time
(** Ignore the last step - you'll install SP3 shortly, but not now.)

Reboot and ...

Download/install this:
http://support.microsoft.com/kb/290301

After installing, do the following:

Start button --> RUN --> type in:
"%ProgramFiles%\Windows Installer Clean Up\msizap.exe" g!
--> Click OK.
(The quotation marks and percentage signs and spacing should be exact.)

Download, install, run, update and perform a full scan (separately) with the
following two applications (freeware versions are the ones to use for this):

SuperAntiSpyware
http://www.superantispyware.com/

MalwareBytes
http://www.malwarebytes.com/

After performing a full scan with one and then the other and removing
whatever they both find completely, you may uninstall these products,
if you wish.

Download and run the MSRT manually:
http://www.microsoft.com/security/ma...e/default.mspx

Reboot.

Download/Install the latest Windows Installer (for your OS):
( Windows XP 32-bit : WindowsXP-KB942288-v3-x86.exe )
http://www.microsoft.com/downloadS/d...displaylang=en

Reboot.

and...

Download the latest version of the Windows Update agent from here (x86):
http://go.microsoft.com/fwlink/?LinkID=91237
.... and save it to the root of your C:\ drive. After saving it to the root
of the C:\ drive, do the following:

Close all Internet Explorer windows and other applications.

Start button --> RUN and type in:
%SystemDrive%\windowsupdateagent30-x86.exe /WUFORCE
--> Click OK.

(If asked, select "Run.) --> Click on NEXT --> Select "I agree" and click on
NEXT --> When it finishes installing, click on "Finish"...

Reboot.

Then follow the instructions here:

How do I reset Windows Update components?
http://support.microsoft.com/kb/971058

Reboot.

Now for SP3...

1) Download the full SP3 installation file.

Windows XP Service Pack 3 Network Installation Package for
IT Professionals and Developers (works just as well for you.)
http://www.microsoft.com/downloads/d...8-1E1555D4F3D4

You are just saving it right now - not running it yet.

2) Ensure (as well as plausible) you have no spyware/malware by doing a full
scan with SuperAntiSpyware and MalwareBytes. If you are following
along, you have already done this!

3) CHKDSK
How to scan your disks for errors
http://support.microsoft.com/kb/315265
* will take time and a reboot

4) Defragment
How to Defragment your hard drives
http://support.microsoft.com/kb/314848
* will take time

5) Ensure your hardware drivers are up to date (from the hardware
manufacturer's respective web pages.) Never get hardware drivers
for hardware that was not created/sold by Microsoft from Microsoft.
You will need to visit at least one web site if you have a third-tier
computer (like a Dell, HP, IBM, Lenovo, Packard Bell, Gateway, etc)
and have your model number and/or serial number ready to locate
the proper drivers for you specific model. Otherwise you may have
to visit several web sites in order to get the latest motherboard
chipset drivers, the latest video device drivers, the latest audio
device drivers and the latest network (wired and wireless) drivers.

6) Reboot right before you try to install SP3.

7) Disconnect from the internet before installing (physically disconnect -
pull the network cable or disable the router/modem.)

8) Disable your antivirus and antispyware applications when you are
about to install SP3. Usually right-click on the icon in the taskbar
gives you a choice to do so.

Install SP3 by running the downloaded executable. Reboot when
requested to do so. Logon and let the machine 'settle' for about
10 minutes. Reboot. Give it 5 minutes after logon to 'settle' - reboot.

After that - there will be more updates.

Log on as an user with administrative rights and open Internet Explorer
and visit http://windowsupdate.microsoft.com/ and select to do a
CUSTOM scan...

Every time you are about to click on something while at these web pages -
first press and hold down the CTRL key while you click on it. You can
release the CTRL key after clicking each time.

Once the scan is done, select just _ONE_ of the high priority updates
(deselect any others) and install it.

Reboot again.

If it did work - try the web page again - selecting no more than 3-5 at a
time. Rebooting as needed.

The Optional Software updates are generally safe - although I recommend
against the "Windows Search" one and any of the "Office Live" ones or
"Windows Live" ones for now. I would completely avoid the
Optional Hardware updates. Also - I do not see any urgent need to install
Internet Explorer 8 at this time.

Seriously - do all that. This is like antibiotics - don't skip a single
step, don't quit because you think things will be okay now - go through
until the end, until you have done everything given in the order given. If
you have a problem with a step come ask and let someone here get you
through that step. If you don't understand how to do a step, come back and
ask here about that step and let someone walk you through it.

Then - when done - let everyone here know if it worked for you - or if you
have more issues

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


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  #20  
Old 20-09-2009
PA Bear [MS MVP]
 
Posts: n/a
Re: Wireless Failure after Service Pack 3

Device Manager may not show any devices and Network Connections may not show
any network connections after you install Windows XP Service Pack 3
http://support.microsoft.com/kb/953979

A Windows XP SP3-based computer loses wireless connectivity when it resumes
from standby or from hibernation, or you receive an error message when you
try to put the computer in standby or in hibernation:
http://support.microsoft.com/kb/951447
--
~PA Bear
www.banthecheck.com


Krunk wrote:
> I got the same problem but I could solve it by installing a free wireless
> client. For example this one:
> http://nl.softpicks.net/software/Int...t_nl-23225.htm
>
> Hopefully it works for all of you!

<snip>

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