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Thread: Error 0xc0000142 After Loading XP SP3

  1. #1
    Join Date
    May 2008
    Posts
    1

    Error 0xc0000142 After Loading XP SP3

    I loaded SP3 for XP and now all I have is the blue screen of death.

    STOP: c000021a {Fatal system Error}
    The Windows Logon Process system process termenated unexpectedly with a status of 0xc0000142 (0x00000000 0x00000000).
    The system has been shutdown.


    Any idea what I can do?

  2. #2
    TaurArian Guest

    RE: Error 0xc0000142 After Loading XP SP3

    http://support.microsoft.com/oas/def...3&gprid=522131
    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3). This support for SP3 is valid
    until April 14, 2009.


    "ramesess" wrote:

    >
    > I loaded SP3 for XP and now all I have is the blue screen of death.
    >
    > STOP: c000021a {Fatal system Error}
    > The Windows Logon Process system process termenated unexpectedly with a
    > status of 0xc0000142 (0x00000000 0x00000000).
    > The system has been shutdown.
    >
    >
    > Any idea what I can do?
    >
    >
    > --
    > ramesess
    > ------------------------------------------------------------------------
    > ramesess's Profile: http://forums.techarena.in/members/48534.htm
    > View this thread: Error 0xc0000142 After Loading XP SP3
    >
    > http://forums.techarena.in
    >
    >


  3. #3
    PA Bear [MS MVP] Guest

    Re: Error 0xc0000142 After Loading XP SP3

    Sounds like you've got a hijackware-infected machine there:

    <QP>
    0xC000021A: STATUS_SYSTEM_PROCESS_TERMINATED
    This occurs when Windows switches into kernel mode and a user-mode
    subsystem, such as Winlogon or the Client Server Runtime Subsystem (CSRSS),
    is compromised. Security can no longer be guaranteed. Because Win XP can’t
    run without Winlogon or CSRSS, this is one of the few situations where the
    failure of a user-mode service can cause the system to stop responding. This
    Stop message also can occur as a result of malware infestation or when the
    computer is restarted after a system administrator has modified permissions
    so that the SYSTEM account no longer has adequate permissions to access
    system files and folders.
    </QP>
    Source: http://aumha.org/a/stop.htm

    Dunno if it'll help in your case, but...

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
    AumHa VSOP & Admin http://aumha.net
    DTS-L http://dts-l.net/

    ramesess wrote:
    > I loaded SP3 for XP and now all I have is the blue screen of death.
    >
    > STOP: c000021a {Fatal system Error}
    > The Windows Logon Process system process termenated unexpectedly with a
    > status of 0xc0000142 (0x00000000 0x00000000).
    > The system has been shutdown.
    >
    >
    > Any idea what I can do?



  4. #4
    Join Date
    Jun 2008
    Posts
    2

    BSOD and service pack3



    since i installed sp3 i have error code Stop: 0x000000FC
    i can.t reboot in safe mode....is there any support out there Dell are not helping me free as it is a software issue.. tho a month ago they helped me a lot with a driver installation sending all my system drivers via e-mail, ha, so why the change of heart Dell???...
    microsoft in the UK charge for help with Sp3 as far as i can see.....sorry i can't help

  5. #5
    Join Date
    Jun 2008
    Posts
    2

    BSOD and service pack3



    since i installed sp3 i have error code Stop: 0x000000FC
    i can.t reboot in safe mode....is there any support out there Dell are not helping me free as it is a software issue.. tho a month ago they helped me a lot with a driver installation sending all my system drivers via e-mail, ha, so why the change of heart Dell???..anyway i have xp media 2005...
    microsoft in the UK charge for help with Sp3 as far as i can see.....sorry i can't help

  6. #6
    TaurArian Guest

    Re: Error 0xc0000142 After Loading XP SP3

    For assistance with SP3 -

    Microsoft Windows XP Service Pack 3 (All Languages)
    http://support.microsoft.com/oas/def...3&gprid=522131

    Free unlimited installation and compatibility support is available for Windows XP, but
    only for Service Pack 3 (SP3). This support for SP3 is valid until April 14, 2009. For
    more information about this policy, visit the Windows XP Support Lifecycle page located at
    http://support.microsoft.com/lifecycle/?p1=3223. Chat and e-mail support is available only
    in the United States and Canada. For all other Windows XP issues, visit the Help and
    Support site at http://support.microsoft.com/oas/def...spx?gprid=1173, and then choose
    your product.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other:
    http://support.microsoft.com/oas/def...spx?gprid=1173
    select Windows XP | select Windows XP Service Pack 3


    --

    TaurArian [MVP] 2005-2008 - Update Services
    http://taurarian.mvps.org
    ======================================
    How to ask a question: http://support.microsoft.com/kb/555375
    Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


    "meahdaisy" <meahdaisy.3b3nfh@DoNotSpam.com> wrote in message
    news:meahdaisy.3b3nfh@DoNotSpam.com...
    |
    | since i installed sp3 i have error code Stop: 0x000000FC
    | i can.t reboot in safe mode....is there any support out there Dell are
    | not helping me free as it is a software issue.. tho a month ago they
    | helped me a lot with a driver installation sending all my system
    | drivers via e-mail, ha, so why the change of heart Dell???...
    | microsoft in the UK charge for help with Sp3 as far as i can
    | see.....sorry i can't help
    |
    |
    | --
    | meahdaisy
    | ------------------------------------------------------------------------
    | meahdaisy's Profile: http://forums.techarena.in/members/51699.htm
    | View this thread: Error 0xc0000142 After Loading XP SP3
    |
    | http://forums.techarena.in
    |



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