Results 1 to 8 of 8

Thread: Windows XP Service Pack 3 Error Code: 0x80070005

  1. #1
    K. Becker Guest

    Windows XP Service Pack 3 Error Code: 0x80070005

    Trying to update this Windows XP SP2 box to SP3. Went to the update web site,
    downloaded OK. During installation, had registry access errors (!) on
    HKCR\RDSServer.DataFactor.2.8.1 and a couple of related keys. Changed
    permissions, tried again. No pop-up errors about the registry this time, but
    XP3 update failed again, error code 0x80070005.

    Found the comments from people who had similar problems on XP2, with
    especial regard to KB873148. Using the info in that KB article, checked
    %windir%\svcpack.log and, yep, had DoRegistry falures in there..

    So, turned on full debug as described in the article, reran the thing until
    it died. Fired up my local text editor (xemacs, what the heck), and went
    looking for the failed registry keys in %windir%\setupapi.log.

    Only problem - no failed registry keys! Instead, have the following error
    messages at the end of the log:

    #-198 Command line processed: "C:\WINDOWS\system32\sysocmgr.exe" /y
    /i:C:\WINDOWS\system32\sysoc.inf
    #E077 Could not locate a non-empty section [iis_common_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.
    #E077 Could not locate a non-empty section [iis_inetmgr_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.
    #E077 Could not locate a non-empty section [iis_pwmgr_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.
    #E077 Could not locate a non-empty section [iis_www_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.
    #E077 Could not locate a non-empty section [iis_doc_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.
    #E077 Could not locate a non-empty section [iis_ftp_install] when
    calculating disk space in "C:\WINDOWS\INF\iis.inf". Error 0xe0000102: The
    required line was not found in the INF.

    OK. I am now at a loss. The other suggestion in KB873148 was to use
    secedit.exe and reset the permissions to something better. But this machine
    is running XP2 Home, and that doesn't have the program.

    What now? Or do I have to wipe this machine and start over? Help, somebody?

  2. #2
    Ottmar Freudenberger Guest

    Re: Windows XP Service Pack 3 Error Code: 0x80070005

    http://support.microsoft.com/kb/950717/ ->
    http://support.microsoft.com/kb/949377/
    doesn't help, both of them?

    Do you have manipulated the sysoc.inf either manually or by using
    e.g. nLite to remove some Windows components?

  3. #3
    PA Bear [MS MVP] Guest

    Re: Windows XP Service Pack 3 Error Code: 0x80070005

    Free unlimited installation and compatibility support is available for
    Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
    e-mail support is available only in the United States and Canada.

    • US:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • CA:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • UK:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • AU:
    http://support.microsoft.com/oas/def...3&gprid=522131

    • Other: http://support.microsoft.com/oas/def...spx?gprid=1173 | select
    Windows XP | select Windows XP Service Pack 3

  4. #4
    K. Becker Guest
    Whoops - didn't spot either one of those in my chasing around through the KB
    last night. I'll do the full download trick tonight, when I'm back at home

    Nope, at least not wittingly. I haven't heard of nLite, although I have used
    various registry cleaners on and off over the years. The machine's a 1 GHz
    Pentium IV with 512 MB of ram (maxed out, now), originally came with Windows
    ME, got upgraded, and kept up over the years. I think I reformatted and
    reinstalled a couple of years ago, not since then. I did swap antivirus from
    AVG to McAfee earlier this year, but had it disabled (at least, through
    McAfee's menu) during the 4-5 attempts last night.

    Try more tonight. The biggest pain is that it takes 30-40 minutes to get to
    the failure point; started around 9:30 p.m. and finally quit trying around
    1:30 a.m.. Usually I don't have too much of a problem with Windows machines,
    or can at least figure out what's going on. This one's odd.

  5. #5
    K. Becker Guest
    OK: Tried it with the full, 300 MB install. Died.
    Tried it after removing McAfee security suite. Died.
    Tried checking with the free online chat support: 40 minute wait time. Oof.
    And it wasn't available last night, late, anyway.
    Tried calling the phone line: It referred me back to the web site, no live
    bodies. Oof.

    Oh, well. Start going through this thing and that thing in the KB. Wish me
    luck, guys.

    Did you open a free support incident?

  6. #6
    K. Becker Guest

    Re: Windows XP Service Pack 3 Error Code: 0x80070005

    OK: Problem solved. Link: <http://support.microsoft.com/kb/950717/>, which,
    after looking it over, takes one to
    <http://support.microsoft.com/kb/949377/>, and this one gives you a nice,
    tasty, chocolate chip cookie.

    Basically, the problem is that permissions in the registry or elsewhere in
    %windir% are messed up, or the user attempting to install the XP3 update
    doesn't have.. well, quite the permissions that that user thinks they have.
    Shades of Unix.

    First solution: Try it with the big service pack file, 300 MB. Presumeably
    this is because when this guy is run, it's run as administrator. In my case,
    no luck.

    Second solution: Turn off the antivirus. Apparently some antiviruses do
    oddball things to the registry and other places to Keep The Baddies Out. I
    went a little further and just uninstalled the thing. Once again, no luck.

    Third solution: Download Ye Windows XP Pro permissions list software, paste
    together a small .cmd file (.bat - style for old fogies like myself) with a
    cut-and-paste from the KB article, and let 'er rip. The impression I get from
    watching this program run is watching some guy in big, knee-high boots put
    big footprints on the ground and all over the registry and all files in the
    Windows directory. It took about 20 minutes to run; when it was done, XP SP3
    installed just fine.

    Gentlepeople: Thank you for your help.

  7. #7
    PA Bear [MS MVP] Guest

    Re: Windows XP Service Pack 3 Error Code: 0x80070005

    YW. In reverse order

    Freudi cited both of those KBs in the first reply to this thread.

    Did you also download/run the McAfee removal tool before attempting to
    install SP3?

    Had you run the McAfee removal tool before reinstalling theMcAfee security
    suite?

    Did you try disabling the McAfee firewall and enabling the Windows Firewall
    before attempting to install SP3?

    If you were using the Network Installation Package, did you try installing
    SP3 in Safe Mode or Safe Mode with Networking?

    I see. So you followed the directions in Method 3 KB949377.

    How do you think the Registry and permissions got screwed up to begin with?
    (If you're thinking "McAfee security suite," you're on the right track
    IMHO.)

  8. #8
    Deepak Guest

    Re: Windows XP Service Pack 3 Error Code: 0x80070005

    I have a similar situation here. I don't see any iis_ line mentioned in
    sysoc.inf file. And I remember my hpdv4 laptop servicing guy used the tool
    'nlite' or 'nlyte' to get over with some blue screen error. My problem is,
    after a new installtion of the OS - IIS is not listed nowhere to add/install
    in my winxp pro sp3 now ?

Similar Threads

  1. Replies: 3
    Last Post: 21-09-2011, 07:37 PM
  2. Replies: 10
    Last Post: 16-09-2011, 10:01 PM
  3. Error Code 8024200d Windows Vista Service Pack 1
    By William Wade in forum Vista Help
    Replies: 2
    Last Post: 14-01-2010, 09:46 PM
  4. windows service pack error code 3701
    By Kurtz in forum Windows Software
    Replies: 4
    Last Post: 23-05-2009, 02:15 PM
  5. Error Code: 0x8007F0F4 for Windows XP Service Pack 3 (KB936929)
    By John Sfinias in forum Windows Update
    Replies: 3
    Last Post: 08-09-2008, 10:30 PM

Tags for this Thread

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
Page generated in 1,711,669,009.39984 seconds with 17 queries