Cumulative Security Update for Internet Explorer 7 for Windows XP

Cumulative Security Update for Internet Explorer 7 for Windows XP (KB947864)

Every time I install this update I'm unable to use Internet Explorer so I
roll back then I'm able to use it again, since this is an security update I
need it. Is there anyone that has the same problem or have a work around
since this is important.

Hello James,


I'd recommend resubmitting your post here:

Start a help ticket.

Help and Support

<http://support.microsoft.com/common/international.aspx?rdpath=1&gprid=9860>


OR


I'd recommend calling 1-866-pcsafety if you are in the U.S. or Canada.

Elsewhere, call your local Microsoft subsidiary, or the number for paid
support in your locale--and ask for the free help with virus or
security-patch related issues. This help extends to spyware removal as well.

I hope this post is helpful.

Let us know how it works ºut.

Ǝиçεl
- -- ---


"James Newman" wrote:

> Cumulative Security Update for Internet Explorer 7 for Windows XP (KB947864)
>
> Every time I install this update I'm unable to use Internet Explorer so I
> roll back then I'm able to use it again, since this is an security update I
> need it. Is there anyone that has the same problem or have a work around
> since this is important.

Error message after you install a Windows Internet Explorer 7 update from
Windows Update or from Microsoft Update: "Webpage cannot be displayed":
http://support.microsoft.com/kb/942818

If tweaking your third-party firewall's settings don't help, try the
following:

[NB: If KB947864 isn't installed, skip Steps #2 and #3]

1. Disable your anti-virus application, any real-time protection provided by
an anti-spyware application (except for Windows Defender; includes Spybot
Tea Timer, SpySweeper Guards, AVG AS guard.exe, etc.), disable any
third-party firewall AND enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #4 below until your anti-virus
application has been re-enabled! If you're running ZA Free firewall, you
may need to uninstall it instead of disabling it.

2. Uninstall "Security Update for Windows Internet Explorer 7 (KB947864)"
via Add/Remove Programs (make sure Show Updates box is checked at top right)
and reboot.

3. Re-do #1 above.

4. Go to http://windowsupdate.microsoft.com and install any Critical Updates
offered. If "Root Certificates" update is listed in the Optional Updates
category, you might install it, too, to take full advantage of IE7's
additional security.

5. Reboot > Make sure everything in #1 above is enabled again and, if
applicable, disable the Windows Firewall and enable your third-party
firewall.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/


James Newman wrote:
> Cumulative Security Update for Internet Explorer 7 for Windows XP
> (KB947864)
>
> Every time I install this update I'm unable to use Internet Explorer so I
> roll back then I'm able to use it again, since this is an security update
> I
> need it. Is there anyone that has the same problem or have a work around
> since this is important.