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Thread: Windows Update crashes IE7 error 0x80072EE2

  1. #1
    TaurArian Guest

    RE: Windows Update crashes IE7 error 0x80072EE2

    Hi Robert, start with this -

    You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
    0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when you
    try to use the Windows Update Web site or the Microsoft Update Web site
    http://support.microsoft.com/kb/836941

    Other information:

    Make sure you haven't got anything blocking Windows Update like Nortons,
    Zonealarm etc

    Also make sure you don't have a Web Accelerator working in the background
    such as NetZerio, HiSpeed, Speedband etc.

    http://www.enhanceie.com/ie/troubleshoot.asp
    Problem: Crashes or hangs etc

    Internet Explorer 7 may exit immediately when it includes an add-on and you
    start it in Windows XP or in Windows Server 2003
    http://support.microsoft.com/?kbid=928426

    Internet Explorer stops responding, stops working, or restarts
    http://support.microsoft.com/gp/pc_ie_intro
    Internet Explorer stops responding, stops working, or restarts unexpectedly,
    or you are asked to report a problem with Internet Explorer Self-help steps
    for a beginning to an intermediate computer user


    "Robert S" wrote:

    > I have repeatedly tried to run Windows Update on a new installation of Win
    > XPSP2, from update.microsoft.com. It ends up with "The website has
    > encountered a problem and cannot display the page you are trying to view"
    > error number 0x80072EE2. I upgraded to IE7 and get the same problem -
    > except that it completely crashes IE7. I have tried:
    >
    > Disabling my proxy
    > Disabling antivirus
    > Adding update.microsoft.com to my list of "trusted sites"
    >
    > No luck yet. Also I've tried scheduling updates but nothing seems to
    > happen.
    >
    >
    >


  2. #2
    Robert S Guest

    Windows Update crashes IE7 error 0x80072EE2

    I have repeatedly tried to run Windows Update on a new installation of Win
    XPSP2, from update.microsoft.com. It ends up with "The website has
    encountered a problem and cannot display the page you are trying to view"
    error number 0x80072EE2. I upgraded to IE7 and get the same problem -
    except that it completely crashes IE7. I have tried:

    Disabling my proxy
    Disabling antivirus
    Adding update.microsoft.com to my list of "trusted sites"

    No luck yet. Also I've tried scheduling updates but nothing seems to
    happen.



  3. #3
    Robert S Guest

    Re: Windows Update crashes IE7 error 0x80072EE2

    Thanks. This seems to be a router problem :( Will need to work on this.

    "TaurArian" <TaurArian@discussions.microsoft.com> wrote in message
    news:F17E6632-BF7A-460A-AF50-88DFCB89A1C7@microsoft.com...
    > Hi Robert, start with this -
    >
    > You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error
    > 0x80072EFD," "Error 0x80072F76," or "Error 0x80072F78" error message when
    > you
    > try to use the Windows Update Web site or the Microsoft Update Web site
    > http://support.microsoft.com/kb/836941
    >
    > Other information:
    >
    > Make sure you haven't got anything blocking Windows Update like Nortons,
    > Zonealarm etc
    >
    > Also make sure you don't have a Web Accelerator working in the background
    > such as NetZerio, HiSpeed, Speedband etc.
    >
    > http://www.enhanceie.com/ie/troubleshoot.asp
    > Problem: Crashes or hangs etc
    >
    > Internet Explorer 7 may exit immediately when it includes an add-on and
    > you
    > start it in Windows XP or in Windows Server 2003
    > http://support.microsoft.com/?kbid=928426
    >
    > Internet Explorer stops responding, stops working, or restarts
    > http://support.microsoft.com/gp/pc_ie_intro
    > Internet Explorer stops responding, stops working, or restarts
    > unexpectedly,
    > or you are asked to report a problem with Internet Explorer Self-help
    > steps
    > for a beginning to an intermediate computer user
    >
    >
    > "Robert S" wrote:
    >
    >> I have repeatedly tried to run Windows Update on a new installation of
    >> Win
    >> XPSP2, from update.microsoft.com. It ends up with "The website has
    >> encountered a problem and cannot display the page you are trying to view"
    >> error number 0x80072EE2. I upgraded to IE7 and get the same problem -
    >> except that it completely crashes IE7. I have tried:
    >>
    >> Disabling my proxy
    >> Disabling antivirus
    >> Adding update.microsoft.com to my list of "trusted sites"
    >>
    >> No luck yet. Also I've tried scheduling updates but nothing seems to
    >> happen.
    >>
    >>
    >>




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