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Microsoft Update Website fails with Error Code 0x80070002 on Vista

Windows Update


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  #1  
Old 25-03-2008
Lukas
 
Posts: n/a
Microsoft Update Website fails with Error Code 0x80070002 on Vista

I have a relatively fresh (4 months old) installation of Windows Vista
Business 32bit on my computer.
At first, Microsoft Update (not Windows Update, Windows Update still works
fine) worked fine. But after i deactivated it and tried to reinstall it using
the Windows Update Control Panel it started to fail with the error code
0x80070002. More precisely, it does so after accepting the license here:
http://www.update.microsoft.com/micr...&ln=de&muopt=6

I already tried emptying the %windir%\SoftwareDistribution Folder (after
stopping the Windows Update Service, of course).
I also installed CheckSUR, which reported no problems. Then I installed SP1,
but the problem still persists.

The relevant lines of WindowsUpdate.log would be:
2008-03-25 13:34:39:585 30224 7458 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: +0100) ===========
2008-03-25 13:34:39:585 30224 7458 Misc = Process: C:\Program
Files\Internet Explorer\iexplore.exe
2008-03-25 13:34:39:585 30224 7458 Misc = Module:
C:\Windows\system32\muweb.dll
2008-03-25 13:34:39:585 30224 7458 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-25 13:34:39:754 30224 7458 Misc Microsoft signed: Yes
2008-03-25 13:34:39:862 30224 7458 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2008-03-25 13:34:39:874 30224 7458 Misc Microsoft signed: Yes
2008-03-25 13:34:39:893 30224 7458 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wuident.cab:
2008-03-25 13:34:39:904 30224 7458 Misc Microsoft signed: Yes
2008-03-25 13:34:40:048 30224 7458 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wuident.cab:
2008-03-25 13:34:40:058 30224 7458 Misc Microsoft signed: Yes
2008-03-25 13:34:40:318 30224 7458 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wsus3setup.cab:
2008-03-25 13:34:40:327 30224 7458 Misc Microsoft signed: Yes
2008-03-25 13:34:40:351 30224 7458 Setup *********** Setup: Checking
whether self-update is required ***********
2008-03-25 13:34:40:351 30224 7458 Setup * Inf file:
C:\Windows\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-03-25 13:34:40:360 30224 7458 Setup FATAL: OpenInf failed: error
0x80070002

I cross-checked with my Vista Notebook and found that wsus3setup.inf did not
exist there either, but Microsoft Update worked nonetheless.

Does anyone have an idea of what is going on here? I'm somewhat clueless at
the moment.

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  #2  
Old 25-03-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: Microsoft Update Website fails with Error Code 0x80070002 on Vista

You receive a "0x80070002" or "0x80070003" error code after you download an
update from
Windows Update, from Microsoft Update, or from Windows Server Update
Services
http://support.microsoft.com/kb/910336

When searching for available updates on the Update site, you see the
0x80070002 or
0x80070003 error
http://update.microsoft.com/windowsu...=en&IsMu=False

Previous related threads:
http://groups.google.com/group/micro...coring=d&hl=en
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  #3  
Old 25-03-2008
Lukas
 
Posts: n/a
Re: Microsoft Update Website fails with Error Code 0x80070002 on V

I basically tried all of that (all the related KB articles) and nothing helped.
Also, there is nobody else in this newsgroup with this specific problem, as
far as I can tell:
http://groups.google.com/group/micro...h+this+g roup

I was however able to find this:
http://www.microsoft.com/communities...&cr=&sloc=&p=1
which matches my problem perfectly... but the only solution there was to
reinstall Vista.

This thread here also matches, but still no solution:
http://209.85.129.104/search?q=cache...ient=firefox-a
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  #4  
Old 25-03-2008
Lukas
 
Posts: n/a
I just tried the WGA Diagnostic Tool (google for "wga diagnostic tool" ->
first result)

All the tabs look normal - except for "WgaER" and "Notifications":
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
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  #5  
Old 16-10-2008
Holger Issle
 
Posts: n/a
Re: Microsoft Update Website fails with Error Code 0x80070002 on V

I tried that but to no good:

I still get 80070002 in Windows update (after clicking the "get updates for
more products" button in Windows update). The error in the logfile is

2008-10-16 07:55:10:015 1572 914 Misc =========== Logging initialized
(build: 7.2.6001.784, tz: +0200) ===========
2008-10-16 07:55:10:015 1572 914 Misc = Process: C:\Program Files\Internet
Explorer\iexplore.exe
2008-10-16 07:55:10:015 1572 914 Misc = Module:
C:\Windows\system32\muweb.dll
2008-10-16 07:55:10:011 1572 914 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-16 07:55:10:141 1572 914 Misc Microsoft signed: Yes
2008-10-16 07:55:10:278 1572 914 Misc Validating signature for
C:\Windows\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
2008-10-16 07:55:10:288 1572 914 Misc Microsoft signed: Yes
2008-10-16 07:55:10:303 1572 914 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wuident.cab:
2008-10-16 07:55:10:314 1572 914 Misc Microsoft signed: Yes
2008-10-16 07:55:10:461 1572 914 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wuident.cab:
2008-10-16 07:55:10:471 1572 914 Misc Microsoft signed: Yes
2008-10-16 07:55:10:864 1572 914 Misc Validating signature for
C:\Windows\SoftwareDistribution\WebSetup\wsus3setup.cab:
2008-10-16 07:55:10:875 1572 914 Misc Microsoft signed: Yes
2008-10-16 07:55:10:919 1572 914 Setup *********** Setup: Checking whether
self-update is required ***********
2008-10-16 07:55:10:919 1572 914 Setup * Inf file:
C:\Windows\SoftwareDistribution\WebSetup\wsus3setup.inf
2008-10-16 07:55:10:923 1572 914 Setup FATAL: OpenInf failed: error 0x80070002

So to me it seems that
C:\Windows\SoftwareDistribution\WebSetup\wsus3setup.inf is missing (and it is
not on my system as much as I can see).

What can be done about that?
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  #6  
Old 16-10-2008
TaurArian
 
Posts: n/a
Re: Microsoft Update Website fails with Error Code 0x80070002 on V

Error message when you use the Windows Update Web site or Microsoft Update
Web site to install updates: "0x80070002"
http://support.microsoft.com/kb/956698
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  #7  
Old 14-08-2009
blackberry8100
 
Posts: n/a
Re: Microsoft Update Website fails with Error Code 0x80070002 on Vista

Thank you for your information and soon reply to my question.

Very much appreciate your help.
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