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Thread: WSUS clients not registering

  1. #1
    Ted Guest

    WSUS clients not registering

    Hi,

    Fresh install of Windows 2003 Server, installed and configured WSUS 3 with
    no issues. All updates are installed and the console looks fine. I setup a
    GPO to get clients to detect and report to server and then refreshed policy
    on a client. No clients are detecting in the console. THere is no firewall
    between the clients and the server. I have done a wuauclt /detectnow
    /reportnow on a client and this is a snip of the logentry in the
    <systemroot>/windowsupdate.log file:

    2008-03-25 06:35:43:800 1032 9b4 PT WARNING:
    CAgentUpdateManager::DetectForAllUpdates failed: 0x8024000b
    2008-03-25 06:35:43:800 1032 9b4 PT WARNING: Sync of Updates: 0x8024000b
    2008-03-25 06:35:43:800 1032 9b4 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024000b
    2008-03-25 06:35:43:800 1032 9b4 Agent * WARNING: Failed to synchronize,
    error = 0x8024000B
    2008-03-25 06:35:43:816 1032 9b4 Agent * WARNING: Exit code = 0x8024000B
    2008-03-25 06:35:43:816 1032 9b4 Agent *********
    2008-03-25 06:35:43:816 1032 9b4 Agent ** END ** Agent: Finding updates
    [CallerId = WindowsUpdate]
    2008-03-25 06:35:43:816 1032 9b4 Agent *************
    2008-03-25 06:35:43:816 1032 9b4 Agent WARNING: WU client failed Searching
    for update with error 0x8024000b
    2008-03-25 06:35:43:816 1032 a28 Agent WARNING: WU client fails to call back
    to search call {805A8F5E-9910-4B2F-8DB5-544230E76672} with error 0x8024000c
    2008-03-25 06:36:57:922 1032 4c0 AU Triggering AU detection through
    DetectNow API
    2008-03-25 06:36:57:922 1032 4c0 AU Can not perform non-interactive scan if
    AU is interactive-only
    2008-03-25 06:43:18:524 1032 45c AU Triggering AU detection through
    DetectNow API
    2008-03-25 06:43:18:524 1032 45c AU Can not perform non-interactive scan if
    AU is interactive-only
    2008-03-25 06:54:03:151 1032 920 AU AU received policy change subscription
    event
    2008-03-25 06:54:15:037 1032 a48 AU Triggering AU detection through
    DetectNow API
    2008-03-25 06:54:15:037 1032 a48 AU Can not perform non-interactive scan if
    AU is interactive-only


    If anyone can help that would be appreciated, I did see a post that said the
    clients will not show up in the console of the IIS website for at least 24
    hours but I am not sure that is correct, reportnow and detectnow should put
    them in imediately correct?

    Thanks for any help

    Ted


  2. #2
    PA Bear [MS MVP] Guest
    Forwarded to WSUS newsgroup
    (microsoft.public.windows.server.update_services) via crosspost as a
    convenience to OP.

    On the web:
    http://www.microsoft.com/communities...pdate_services

    In your newsreader:
    news://msnews.microsoft.com/microsof...pdate_services
    Run the Client Diagnostics Tool on one of the clients and post the output here.

    <http://technet.microsoft.com/en-us/wsus/bb466192.aspx>

  3. #3
    Ted Guest

    Re: WSUS clients not registering

    THanks for helping, this is the output of the client tool:

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is running. . . PASS
    Wuaueng.dll version 7.0.6000.381. . . . . . . . . . . . PASS
    This version is WSUS 2.0

    Checking AU Settings
    AU Option is 0: Not Configured. . . . . . . . . . . . . FAIL
    Option is from Policy settings

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . PASS
    Winhttp local machine ProxyBypass. . . . . . . PASS
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy. . . . . . . . . . . . . . . . . PASS
    User IE ProxyByPass. . . . . . . . . . . . . . PASS
    User IE AutoConfig URL Proxy . . . . . . . . . PASS
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    AU does not have Policy Set
    AU does not have Policy Set
    UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

  4. #4
    Harry Johnston [MVP] Guest

    Re: WSUS clients not registering

    Either you haven't configured the necessary group policy settings in the GPO, or
    the GPO isn't being applied to the client.

    You can type gpresult at the command line to see which GPOs are being applied.

  5. #5
    Ted Guest
    Thanks so much the link wasnt enabled on the policy...it is pulling back
    clients and registering them now....thanks for the great troubleshooting
    tools link...sorry to be such a bonehead :)

  6. #6
    thanika Guest

    RE: WSUS clients not registering

    WSUS Client Diagnostics Tool

    Checking Machine State
    Checking for admin rights to run tool . . . . . . . . . PASS
    Automatic Updates Service is running. . . . . . . . . . PASS
    Background Intelligent Transfer Service is running. . . PASS
    Wuaueng.dll version 7.2.6001.788. . . . . . . . . . . . PASS
    This version is WSUS 2.0

    Checking AU Settings
    AU Option is 2 : Notify Prior to Download . . . . . . . PASS
    Option is from Control Panel

    Checking Proxy Configuration
    Checking for winhttp local machine Proxy settings . . . PASS
    Winhttp local machine access type
    <Direct Connection>
    Winhttp local machine Proxy. . . . . . . . . . NONE
    Winhttp local machine ProxyBypass. . . . . . . NONE
    Checking User IE Proxy settings . . . . . . . . . . . . PASS
    User IE Proxy
    192.168.92.1:8080
    User IE ProxyByPass
    <local>
    User IE AutoConfig URL Proxy . . . . . . . . . NONE
    User IE AutoDetect
    AutoDetect not in use

    Checking Connection to WSUS/SUS Server
    AU does not have Policy Set
    AU does not have Policy Set
    UseWuServer is disabled . . . . . . . . . . . . . . . . FAIL

    Press Enter to Complete

    How resolove this problem any one suggest me

  7. #7
    MowGreen Guest

    Re: WSUS clients not registering

    Suggest you start a new thread in the WSUS newsgroup and post this
    information there.
    http://www.microsoft.com/communities...pdate_services

    This newsgroup deals with client updating issues

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