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Thread: Update for Vista (KB938371) failed to install with error Code 800F

  1. #1
    Peter Guest

    Update for Vista (KB938371) failed to install with error Code 800F

    Hi, the following update has failed to install for some time on my Vista
    Ultimate Dell :-( I cannot find the error message in the KB and wondered if
    there were any suggestions? Problem first happened mid Feb and now of course
    System Restore does not go back that far... Thanks in advance, Peter

  2. #2
    Robert Aldwinckle Guest

    Re: Update for Vista (KB938371) failed to install with error Code 800F

    "Peter" <Peter@discussions.microsoft.com> wrote in message
    news:2BD2E324-5313-447C-AA0A-EF9B306B13CB@microsoft.com
    ....
    > [Subject: Update for Vista (KB938371) failed to install with error Code 800F]


    > Hi, the following update has failed to install for some time on my Vista
    > Ultimate Dell :-(


    > I cannot find the error message in the KB and wondered if there were any suggestions?



    Post the full code? <eg>


    > Problem first happened mid Feb and now of course
    > System Restore does not go back that far... Thanks in advance, Peter




  3. #3
    Peter Guest

    Re: Update for Vista (KB938371) failed to install with error Code

    Whoops cust and paste error!, Windows update refers to Update for Vista
    (KB938371), I go to download/install the update and the download fails with
    an error code "failed to install with error Code 800F0825" Thanks:-) Peter
    --
    Peter


    "Robert Aldwinckle" wrote:

    > "Peter" <Peter@discussions.microsoft.com> wrote in message
    > news:2BD2E324-5313-447C-AA0A-EF9B306B13CB@microsoft.com
    > ....
    > > [Subject: Update for Vista (KB938371) failed to install with error Code 800F]

    >
    > > Hi, the following update has failed to install for some time on my Vista
    > > Ultimate Dell :-(

    >
    > > I cannot find the error message in the KB and wondered if there were any suggestions?

    >
    >
    > Post the full code? <eg>
    >
    >
    > > Problem first happened mid Feb and now of course
    > > System Restore does not go back that far... Thanks in advance, Peter

    >
    >
    >


  4. #4
    Peter Guest

    Re: Update for Vista (KB938371) failed to install with error Code

    Hi - I did some more surfing of the KB Article and the followin action fixed
    my issue!

    By: MowGreen [MVP] In: microsoft.public.windowsupdate


    TUNKYTOY wrote:

    > Some people go to the c:\Windows\software distribution and delete the Datastore
    > folder where copies are kept and disable windows update in Services
    > which sometimes work sometimes not.


    NO, that's incorrect. The DataStore folder does NOT hold updates, it
    holds DATA concerning the updates and transaction logs for said updates.

    The updates are stored in
    WINDOWS\SoftwareDistribution\Download

    Pert ... go to the MS Download center, download KB938371 and SAVE it -

    Update for Windows Vista (KB938371) [32 Bit]
    http://www.microsoft.com/downloads/d...DisplayLang=en

    Update for Windows Vista for x64-based Systems (KB938371)
    http://www.microsoft.com/downloads/d...DisplayLang=en

    Close the browser and any other open programs after the download completes.
    Now install KB938371 and restart the system if requested to.


    MowGreen [MVP 2003-2008]

    Thanks to MowGreen for the solution and Robert for the initial response!
    Peter
    --
    Peter


    "Peter" wrote:

    > Whoops cust and paste error!, Windows update refers to Update for Vista
    > (KB938371), I go to download/install the update and the download fails with
    > an error code "failed to install with error Code 800F0825" Thanks:-) Peter
    > --
    > Peter
    >
    >
    > "Robert Aldwinckle" wrote:
    >
    > > "Peter" <Peter@discussions.microsoft.com> wrote in message
    > > news:2BD2E324-5313-447C-AA0A-EF9B306B13CB@microsoft.com
    > > ....
    > > > [Subject: Update for Vista (KB938371) failed to install with error Code 800F]

    > >
    > > > Hi, the following update has failed to install for some time on my Vista
    > > > Ultimate Dell :-(

    > >
    > > > I cannot find the error message in the KB and wondered if there were any suggestions?

    > >
    > >
    > > Post the full code? <eg>
    > >
    > >
    > > > Problem first happened mid Feb and now of course
    > > > System Restore does not go back that far... Thanks in advance, Peter

    > >
    > >
    > >


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