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Thread: Error 8024AFFF (KB938371)

  1. #1
    Devon Guest

    Error 8024AFFF (KB938371)

    I've been trying to install "Update for Windows Vista for x64-based Systems (KB938371)," but I have been getting this "8024AFFF" error code every time. I've had this problem for 3 days. Any ideas?

  2. #2
    TaurArian Guest

    Re: Error 8024AFFF (KB938371)

    How to obtain assistance from MS Support

    Customers in the U.S. and Canada can receive technical support from Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for support calls that are associated with security updates or using Automatic Updates. When you call, clearly state that your problem is. Note any error codes etc.

    In other countries, see "No-Charge Support...for virus and other security-related" issues in right-hand menu for
    localized contact information.

    For more information about how to contact Microsoft for support issues, visit the International Support Web site:

    Start a free Windows Update support incident request:

  3. #3
    Join Date
    Aug 2011

    Re: Error 8024AFFF (KB938371)

    To get rid of the problem you can try using Windows Update troubleshooter. This is a ready to use tool which can help you to resolve a series of various problem in your system. I use this always whenever there is a issue with new updates. It automatically resolve the problem. You can download this tool and run it. It will scan your system for damage updates and will try to fix the same. It is extremely easy to use. For time being try to skip the update. It is buggy due to which you are facing the problem. You can try updating it back once you get a proper version.

  4. #4
    Join Date
    Apr 2009

    Re: Error 8024AFFF (KB938371)

    Did you tried running the update manually. You can download that from web and then run the setup. If still it is giving you the same error then for test purpose try another update. This might work. If not then you have to run a repair setup of your OS. Repair setup does not touch your files or installed programs. It just replace damage system files. You have to use windows installation disc for the same. It has a repair your system option where you can run the setup and then test back. It looks the Windows Update utility in your system is having some problem.

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