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Thread: "configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

  1. #1
    PA Bear [MS MVP] Guest

    "configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

    The following is from MS PSS (paraphrased):

    Issue:

    After installing updates from Windows Update, you may get into a Reboot loop
    where you machines gets to “configuring updates 3 of 3. 0% complete” then
    reboots. The machine then continues to reboot.

    Solution:

    1a. Boot to the Windows DVD and choose the repair option in the lower left
    hand corner, choose System Restore, and select a Restore Point predating the
    attempted installation of the updates.

    1b. If you don't have the DVD and the Vista came preinstalled on the
    machine, boot to the Safe Mode options using F8 during startup

    Once in Safe Mode, invoke System Restore as follows:

    Start | Run | (type in) rstrui.exe | [OK]

    Select an available Restore Point predating the attempted installation of
    the updates.

    Recommendation:

    To avoid running into the same problem again, install the following update
    separately and ASAP:

    A software update is available for the Windows Vista installation software
    feature:
    http://support.microsoft.com/kb/937287

    Download links for manual installation:

    Vista x86 :
    http://www.microsoft.com/downloads/d...e-9a1634d0cc8e

    Vista x64:
    http://www.microsoft.com/downloads/d...1-ef938217b285

  2. #2
    vmai3 Guest
    I have Vista Ultimate in my Quadcore system and just just turned on the
    Windows Update last nite. After downloaded updates, it started
    installing/configuring...and it restarted itself to "Configuring Updates"
    screen.... got stuck there forever. I waited for like 4 hours ....
    Wonder if your fix is applicable for my issue but i have nothing to lose.

    Wish I had XP instead :(

  3. #3
    PA Bear [MS MVP] Guest
    Microsoft Update Solution Center:
    http://support.microsoft.com/ph/6527

  4. #4
    Fallstar Guest

    RE: "configuring updates 3 of 3. 0% complete" reboot loop in Vista - p

    I have been having a similar problem, with the only difference being my
    system doesn't go into a reboot loop. I see the "configuring updates 1/2/3 of
    3" during either shutdown or startup/welcome screen...it shows for about 15
    seconds or so, then continues on with the task. According to the
    instructions (below) I need to choose a restore point before the bad
    update...unfortunately the bad update occurred around Apr. 8, and my restore
    points don't go back that far. Any suggestions on what I should do? Thank
    you for your help.

  5. #5
    PA Bear [MS MVP] Guest
    Try the various Resolution methods in...

    The update is not installed successfully, you receive a message, and the
    computer restarts when you try to install an update in Windows Vista:
    http://support.microsoft.com/kb/949358

    Also see the section "How to avoid this problem" in KB949358!

    Or avail yourself of...

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge through 18 Mar-09
    • US:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • CA:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • UK:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • AU:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1

  6. #6
    Join Date
    Jun 2008
    Posts
    1
    I got the same problem. Just wonder how can I install the update 937287. Double click on it an what?

    I did something as below:

    First of all I install update 949939. After that install 937287. After that I install all update from year 2007. I got error of this 929777. I check from Microsoft website and understand this problem because I use 4GB RAM of my computer.

    After that I install all update from 2008 : 947562, 943889 and 946041. I got same error. I had to restart by Window Vista DVD and restore my computer.

    What should I do with update 929777 and the rest?

    I am using Office 2007 now but I do not understand why there is a update for Excel 2003 (http://support.microsoft.com/kb/943889/)

    I install that with 946041 and my computer keep restarting. I do not want to try anymore because it takes time to do it. So could you please let me know what should I do to solve this problem?

    I read from your website too but I cannot find the way to fix this http://support.microsoft.com/kb/929777

    I tried those update but my computer keeps restarting

  7. #7
    TaurArian Guest

    Re: "configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

    The update is not installed successfully, you receive a message, and the computer restarts
    when you try to install an update in Windows Vista
    http://support.microsoft.com/kb/949358

    http://support.microsoft.com/kb/929777
    Error message when you try to install Windows Vista on a computer that uses more than 3 GB
    of RAM: "STOP 0x0000000A"

    Things to know before you download Windows Vista SP1
    http://technet.microsoft.com/en-us/w...b968859.aspx--

    TaurArian [MVP] 2005-2008 - Update Services

  8. #8
    PA Bear [MS MVP] Guest
    The update is not installed successfully, you receive a message, and the
    computer restarts when you try to install an update in Windows Vista:
    http://support.microsoft.com/kb/949358

    Skip directly to the section "How to avoid this problem" at the bottom of
    the page.

    Unlimited installation and compatibility support for Vista SP1 is available
    at no charge *but only through 18 March 2009*!!

    • US:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • CA:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • UK:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • AU:
    http://support.microsoft.com/oas/def...4&gprid=500921

    • Other: http://support.microsoft.com/oas/default.aspx | select Windows
    Vista | select Windows Vista Service Pack 1

    TIP: Do not attempt to install Vista SP1 manually until and unless it's
    offered by Windows Update!

  9. #9
    yohansk Guest
    I am getting a similar reboot loop, with a slight difference. I get the
    message "“configuring updates 3 of 3. 0% complete” whcih progresses to
    “configuring updates 3 of 3 - 94% complete” then either just hangs, or
    reboots. This has been going on for two days, and I have tried all of what
    you and others have suggested I do to rectify the probelm. One significant
    problem I have is that I am traveling and do not have the Vista DVD with me.
    I have used the F8 key to attempt to enter safe mode, safe mode with
    networking, safe mode with command prompt, and all of the other options at
    the F8 screen, but in each case always get the screen "“configuring updates 3
    of 3 - 94% complete” then the system reboots.

    Any way to modify the registry entries without actually getting Vista to
    start (nromally or in safe mode)?

    Is Everyone here using F-secure? I have heard a rumour that this is the
    problem.

  10. #10
    Rinnie Guest
    This did happen to my system i am running Vista Home Premium with SP1 on a 64
    bit operating system. I tried to install this as directed

    Vista x64:
    http://www.microsoft.com/downloads/d...1-ef938217b285

    and received the following message "this update does not apply to your
    system". I currently have changed my system not to automatically do any
    updates from microsoft until i know that this won't happen again. I do have
    an update waiting to be installed Vista sp2...any thoughts on what i should
    do?

  11. #11
    Join Date
    Sep 2009
    Posts
    1

    Re: "configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

    tied to do safe mode

    scrolls down to windows drivers crcdisk

    then the screen goes blank

    a few minutes later it goes back to 3 of 3 loop error message

    cant get to start button to get to restore function, can i do this from command prompt?

    thanks

  12. #12
    MICROJUNK Guest

    Re: "configuring updates 3 of 3. 0% complete" reboot loop in Vista

    Microsoft you should be ashamed to call yourselves professionals!!! This is a
    known issue and has been ongoing for a year ,or more! VERY SAD! I'm tired
    of getting pc after PC brought to me with the same issues that your company
    fails to resolve. My next machine, and my companies next machine , will be a
    MAC! Instead of throwing money at advertising to compete against the MAC,
    put your money into employees who know how to make the software and the
    updates work properly. I for one, am tired of having to buy new operating
    systems everytime your faulty patched together crap fails on every other
    update! THANKS FOR THE CONTINUOS GARBAGE!!!

  13. #13
    Michael Guest
    Don't let the door smack you on the ass on the way out!.

    No one here works for or represents Microsoft (including MVPs).

  14. #14
    stubz Guest

    Re: "configuring updates 3 of 3. 0% complete" reboot loop in Vista - possible fix

    first off I have no Vista CD, I have tried all the methods in this
    thread, booting into safe mode does not work, it goes into the loop.

    I have also tried to get into recovery but when it askes for the
    administror pass word it says "administrator disabled"

    I'm kinda at a loss as to what to do next?

    Any help would be greatly apprciated.

  15. #15
    J&M Guest

    Re: "configuring updates 3 of 3. 0% complete" reboot loop in Vista

    This IS an old issue, but CLEARLY no one has found a satisfactory fix. I
    installed the latest automatic update in Dec. 2009 and have encountered it. I
    am looking at losing EVERYTHING because of a trusted update. What is the
    tried and true action that will fix this? I see a variety of updates but no
    one has said it fixed their system and they were able to fix it once and for
    all. IS there a correct fix?

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