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Thread: Windows Update Error message 0x80200010

  1. #1
    peterT Guest

    windows update

    I can not update windows. Error message 0x80200010. Can someone please HELP ?

  2. #2
    PaulJ Guest
    See if this thread helps.


    <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=9ee52887-0e85-4d87-9b17-0985220873bc&mid=9ee52887-0e85-4d87-9b17-0985220873bc>


    See if this thread helps. Knowing what Operating System you're running and SP
    would help though:

    <http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?&lang=en&cr=US&guid=&sloc=en-us&dg=microsoft.public.windowsupdate&p=1&tid=35b30b30-a3bb-4f5b-9ead-cd9c5e6b4b98&mid=e5652fe8-1ea8-49d5-8a16-662d98fdaff3>

    Good luck
    -=-

  3. #3
    Sky King Guest

    re: Windows Update Error message 0x80200010

    Hi, Peter;

    The error 0x80200010 is a BITS error indicating you are disconnected
    from the network. It could be that you lost the connection to the WU
    website due to the site being updated or some other networking issue.

    Please give WU another try and see if you receive the same error. If
    so, please note your online status at the time. Also post back with the
    version of Windows you use (to include service pack level), the type of
    networking setup you have (dial-up, DSL, via a LAN or similar), if using
    a proxy or other firewall, and anything else you think will help us to
    track down the problem.

  4. #4
    Sky King Guest

    re: Windows Update Error message 0x80200010

    Hi, Paul;

    Your issue is probably quite different than the one Peter posted. The
    0x800703EE error normally indicates that one or more files have either
    been altered, have been lost, or are corrupted so that they cannot be
    opened or cannot be read once open.

    This could mean file corruption on your system, or that your AV software
    is preventing reading of the file, or that some other 3rd party
    application is interfering.

    As a start I'd recommend you close all applications, do a full "Scan for
    errors" on the drive you are using, and of course a full anti-virus and
    malware scan.

    If the problem persists, try to determine what file is causing the
    problem. You may be able to get clues for this in the WindowsUpdate.LOG
    file located in your Windows folder --- you can open it with Notepad,
    then scroll down to the bottom for the most recent entries. It may help
    if you copy the last 15 lines (and not much more than that) and include
    those in your next post.

  5. #5
    JO Guest
    I supposed that you are using Panda Paltinum 2005 Internet Security or Panda
    Antivirus Titanium 2005, if you do please install the following updates:

    - Panda Paltinum 2005 Internet Security

    - Panda Antivirus Titanium 2005

    Realtek - Networking - Realtek RTL8101E Family PCI-E Fast Ethernet NIC (NDIS
    6.0)

    I have downloaded and installed this update 7 times. It does show in the
    installed update history as an installed update. I don't know why it shows up
    again in the windows update as an available update?

    Do *not* get hardware updates from the Windows/Microsoft updates web page
    unless your hardware happens to be Microsoft manufacturered... Always get
    the hardware drivers (when you need them) from the actual manufacturer of
    said product.

  6. #6
    Sky King Guest

    re: Windows Update Error message 0x80200010

    Hi;

    I don't have anything more on the 0x800703EE error than what I posted
    previously. Your log also shows the 0x80240022 error later in the
    session but that just means that the failure happened on all updates.

    Have you done a full "Scan for errors" (disk scan) on your hard drive?
    Checked for virus and malware completely? Something is preventing the
    necessary Windows Update files from downloading to your system. You
    might try a different firewall or at a lower security level. Also,
    instead of using the Express button on Windows Update use the Custom
    one, then mark or unmark things so you only have one update at a time to
    download --- that may make it simpler for you to trace the issue.

    Sorry that I don't have more concrete steps for fixing this.

  7. #7
    Join Date
    Oct 2007
    Posts
    1
    HI, (in regards to error "0x800703ee")

    I was having this same problem and here is the solution:

    basically what is happening is this, there is a cdm.dll file in the c:/windows/system32 folder that is corrupt. (check your log files to make sure, c:/windows/windowsupdate.txt)

    then go to another computer, copy the cdm.dll file to your jumpdrive or disc and then copy it back to the original computer.

    when you log back in to windows updates, it will ask you to "Update" and from there it will allow you to do the windows updates.

    it is working right now for me!

    however, the corrupt file may be something othere than the "cdm.dll" file that i was experiencing problems with. you will need to check you log files (c:/windows/windowsupdates, open with notepad) just to make sure. if it is a different file, just do the same thing with that file as well.

    good luck
    emery

  8. #8
    Join Date
    Jun 2008
    Posts
    2
    I am trying to download a printer and am prevented from doing so with Fatal Error Message 80070103.
    FATAL ERROR DURING INSTALLATION 1406. CLD NOT WRITE CLSD EXTENSION TO KEY VERIFY SUFFICIENT ACCESS TO THAT KEY
    MSI WEB PRINT


    I do not know what it is that you want me to do.
    Thank you

  9. #9
    Harry Johnston [MVP] Guest

    re: Windows Update Error message 0x80200010

    By "download a printer" I assume you mean that you are trying to install a
    printer driver that you have downloaded. (Generally speaking it is not possible
    to transmit hardware over the internet!)

    This newsgroup supports the Windows Update web site. I suggest you create a new
    thread in the newsgroup appropriate for the operating system you are using, or
    perhaps a newsgroup or support forum relating to the particular model of printer.

    Harry.

  10. #10
    TaurArian Guest
    If relating to a printer driver - the driver you are trying to install is already
    installed or the driver that you’re trying to install is an older driver than the one you
    have already.

    All drivers should be obtained from the manufacturer's site rather than from Windows
    Update.

    Windows Update error 80070103
    http://windowshelp.microsoft.com/Win...dabcd1033.mspx

    I have a new laptop, with Windows XP installed and have been using Microsoft
    Update to apply updates since SP2. Fifteen upates successfuly installed
    without hitch, but now my system will not install downloaded updates which
    persistently fail with the message : "A problem on your computer is
    preventing updates from being downloaded or installed".

    I have tried several times with the same result. I've searched for
    information on Error ox80004002, and although there is some information, I
    cannot find a specific fix. Hope someone has a solution.

  11. #11
    AlanG Guest
    Registering Wups2.dll fixed the problem and remaining updates have now
    installed successfully.

    I am puzzled, as this laptop is identical to one I set up last Friday with
    which I had no probems. XP has not been repaired, but the difference with
    this laptop is that I downloaded & installed Windows Defender.

    I repeatedly recieve the error code 80244019. Similar error also appears on
    the updated for windows defender. When redirected to the webpage to manually
    download the updates. The webpage refuses to open and downloading is stopped.


    You cannot download updates when you access the Windows Update Web site from
    a Windows XP-based computer that is behind a firewall or a proxy server
    http://support.microsoft.com/kb/896226

  12. #12
    RJ Guest

    Windows Update Error message 0x80200010

    I get the same error message as Paul. I have tried all that I could and
    still am unable to figure out why windows will not update. I even tried the
    jump drive trick posted on a different thread but that didn't work as well.

    Does anyone have a concrete answer on how to fix this? Microsoft hasn't
    responded to my inquiry which was sent well over a month ago.

    2009-04-16 19:08:34:753 792 e64 AU FATAL: Failed to get session from
    datastore, error = 0x800700C1
    2009-04-16 19:08:34:753 792 e64 AU FATAL: Failed to Unserialize from data
    store, error = 0x800700C1
    2009-04-16 19:08:34:753 792 e64 AU # WARNING: Exit code = 0x800700C1
    2009-04-16 19:08:34:753 792 e64 AU ########### AU: Uninitializing
    Automatic Updates ###########
    2009-04-16 19:08:34:753 792 e64 AU WARNING: InitAUComponents Failed, will
    restart AU in 30 mins, error = 0x800700C1
    2009-04-16 19:08:34:753 792 e64 AU AU Restart required....
    2009-04-16 19:22:12:633 792 1640 Agent WARNING: WU client fails
    CClientCallRecorder::EnumerateService with error 0x800700c1
    2009-04-16 19:22:12:633 5292 1628 Misc =========== Logging initialized
    (build: 7.2.6001.788, tz: -0400) ===========
    2009-04-16 19:22:12:633 5292 1628 Misc = Process: C:\Program
    Files\Internet Explorer\iexplore.exe
    2009-04-16 19:22:12:633 5292 1628 Misc = Module:
    C:\WINDOWS\system32\wuapi.dll
    2009-04-16 19:22:12:633 5292 1628 COMAPI WARNING:
    ISusInternal::EnumerateService failed, hr=800700C1
    2009-04-16 19:22:16:508 792 1640 Agent WARNING: WU client fails
    CClientCallRecorder::EnumerateService with error 0x800700c1
    2009-04-16 19:22:16:508 5292 1628 COMAPI WARNING:
    ISusInternal::EnumerateService failed, hr=800700C1
    2009-04-16 19:22:20:711 5292 1628 Misc =========== Logging initialized
    (build: 7.2.6001.788, tz: -0400) ===========
    2009-04-16 19:22:20:711 5292 1628 Misc = Process: C:\Program
    Files\Internet Explorer\iexplore.exe
    2009-04-16 19:22:20:711 5292 1628 Misc = Module:
    C:\WINDOWS\system32\wuweb.dll
    2009-04-16 19:22:20:711 5292 1628 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-04-16 19:22:20:852 5292 1628 Misc Microsoft signed: Yes
    2009-04-16 19:22:21:071 5292 1628 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    2009-04-16 19:22:21:071 5292 1628 Misc Microsoft signed: Yes
    2009-04-16 19:22:21:086 5292 1628 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-04-16 19:22:21:102 5292 1628 Misc Microsoft signed: Yes
    2009-04-16 19:22:21:399 5292 1628 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    2009-04-16 19:22:21:415 5292 1628 Misc Microsoft signed: Yes
    2009-04-16 19:22:21:711 5292 1628 Misc Validating signature for
    C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    2009-04-16 19:22:21:727 5292 1628 Misc Microsoft signed: Yes
    2009-04-16 19:22:21:743 5292 1628 Setup *********** Setup: Checking whether
    self-update is required ***********
    2009-04-16 19:22:21:743 5292 1628 Setup * Inf file:
    C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
    = 7.2.6001.788
    2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
    version = 7.2.6001.788
    2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
    version = 7.2.6001.788
    2009-04-16 19:22:21:758 5292 1628 Setup FATAL: Failed to retrieve version
    for C:\WINDOWS\system32\wuauclt.exe, error: 0x800703ee
    2009-04-16 19:22:21:758 5292 1628 WUWeb FATAL: CheckIfClientUpdateNeeded
    failed: error 0x800703ee

  13. #13
    Robert Aldwinckle Guest

    Re: windows update


    "RJ" <RJ@discussions.microsoft.com> wrote in message news:88C734CA-DDB2-407F-A246-82F344175DF0@microsoft.com...
    >I get the same error message as Paul. I have tried all that I could and
    > still am unable to figure out why windows will not update.


    > I even tried the jump drive trick posted on a different thread but that didn't work as well.



    That's probably what your error code is telling you. ; )


    <cmd_output OS="XPsp3">
    E:\>set /a c = 0x3EE
    1006
    E:\>net helpmsg %c%

    The volume for a file has been externally altered so that the opened file is no longer valid.
    </cmd_output>


    ---


    >
    > Does anyone have a concrete answer on how to fix this? Microsoft hasn't
    > responded to my inquiry which was sent well over a month ago.
    >
    > 2009-04-16 19:08:34:753 792 e64 AU FATAL: Failed to get session from
    > datastore, error = 0x800700C1
    > 2009-04-16 19:08:34:753 792 e64 AU FATAL: Failed to Unserialize from data
    > store, error = 0x800700C1
    > 2009-04-16 19:08:34:753 792 e64 AU # WARNING: Exit code = 0x800700C1
    > 2009-04-16 19:08:34:753 792 e64 AU ########### AU: Uninitializing
    > Automatic Updates ###########
    > 2009-04-16 19:08:34:753 792 e64 AU WARNING: InitAUComponents Failed, will
    > restart AU in 30 mins, error = 0x800700C1
    > 2009-04-16 19:08:34:753 792 e64 AU AU Restart required....
    > 2009-04-16 19:22:12:633 792 1640 Agent WARNING: WU client fails
    > CClientCallRecorder::EnumerateService with error 0x800700c1
    > 2009-04-16 19:22:12:633 5292 1628 Misc =========== Logging initialized
    > (build: 7.2.6001.788, tz: -0400) ===========
    > 2009-04-16 19:22:12:633 5292 1628 Misc = Process: C:\Program
    > Files\Internet Explorer\iexplore.exe
    > 2009-04-16 19:22:12:633 5292 1628 Misc = Module:
    > C:\WINDOWS\system32\wuapi.dll
    > 2009-04-16 19:22:12:633 5292 1628 COMAPI WARNING:
    > ISusInternal::EnumerateService failed, hr=800700C1
    > 2009-04-16 19:22:16:508 792 1640 Agent WARNING: WU client fails
    > CClientCallRecorder::EnumerateService with error 0x800700c1
    > 2009-04-16 19:22:16:508 5292 1628 COMAPI WARNING:
    > ISusInternal::EnumerateService failed, hr=800700C1
    > 2009-04-16 19:22:20:711 5292 1628 Misc =========== Logging initialized
    > (build: 7.2.6001.788, tz: -0400) ===========
    > 2009-04-16 19:22:20:711 5292 1628 Misc = Process: C:\Program
    > Files\Internet Explorer\iexplore.exe
    > 2009-04-16 19:22:20:711 5292 1628 Misc = Module:
    > C:\WINDOWS\system32\wuweb.dll
    > 2009-04-16 19:22:20:711 5292 1628 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > 2009-04-16 19:22:20:852 5292 1628 Misc Microsoft signed: Yes
    > 2009-04-16 19:22:21:071 5292 1628 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\muv3wuredir.cab:
    > 2009-04-16 19:22:21:071 5292 1628 Misc Microsoft signed: Yes
    > 2009-04-16 19:22:21:086 5292 1628 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > 2009-04-16 19:22:21:102 5292 1628 Misc Microsoft signed: Yes
    > 2009-04-16 19:22:21:399 5292 1628 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
    > 2009-04-16 19:22:21:415 5292 1628 Misc Microsoft signed: Yes
    > 2009-04-16 19:22:21:711 5292 1628 Misc Validating signature for
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.cab:
    > 2009-04-16 19:22:21:727 5292 1628 Misc Microsoft signed: Yes
    > 2009-04-16 19:22:21:743 5292 1628 Setup *********** Setup: Checking whether
    > self-update is required ***********
    > 2009-04-16 19:22:21:743 5292 1628 Setup * Inf file:
    > C:\WINDOWS\SoftwareDistribution\WebSetup\wsus3setup.inf
    > 2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    > C:\WINDOWS\system32\cdm.dll: target version = 7.2.6001.788, required version
    > = 7.2.6001.788
    > 2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    > C:\WINDOWS\system32\wuapi.dll: target version = 7.2.6001.788, required
    > version = 7.2.6001.788
    > 2009-04-16 19:22:21:758 5292 1628 Setup Update NOT required for
    > C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.2.6001.788, required
    > version = 7.2.6001.788
    > 2009-04-16 19:22:21:758 5292 1628 Setup FATAL: Failed to retrieve version
    > for C:\WINDOWS\system32\wuauclt.exe, error: 0x800703ee
    > 2009-04-16 19:22:21:758 5292 1628 WUWeb FATAL: CheckIfClientUpdateNeeded
    > failed: error 0x800703ee
    >
    > "PaulJ" wrote:
    >
    >> Peter, I am also experiencing a similar problem but with error message
    >> 0x800703EE. I would also like some help!
    >>
    >> "peterT" wrote:
    >>
    >> > I can not update windows. Error message 0x80200010. Can someone please HELP ?




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