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Thread: windows installer 3.1

  1. #1
    scotswolf Guest

    windows installer 3.1

    I have a genuine Windows disc,have loaded it into my comp,but it hasn't
    loaded this 'program',why??,have tried various ways of loading it,even from
    Windows update,but nothing seems to work,any suggestions??

  2. #2
    PA Bear [MS MVP] Guest

    Re: windows installer 3.1

    Updates are not installed successfully from Windows Update, from Microsoft
    Update, or by using Automatic Updates after you repair a Windows XP
    installation:
    http://support.microsoft.com/kb/943144

  3. #3
    Calven Guest

    RE: windows installer 3.1

    This error is most likely caused by one of the following conditions:

    1. The Windows Update Temporary folder is corrupted.
    2. Windows Update Agent 3.0 is not installed properly.

    We can perform the following steps to troubleshoot this issue. After trying
    each suggestion, please go to the Windows Update site to check the result.
    Thanks for your cooperation.

    NOTE: Some third party programs can also affect the Windows Update service.
    If you are running any third party applications such as Spyblocker, Internet
    or web accelerators (programs designed to boost the speed of the Internet
    connection), security or anti-virus programs (Norton, McAfee, etc.), I
    recommend we temporarily disable or shut them down and then try accessing the
    Windows Update site later. Please be sure to enable them again after
    completing the update process.

    Suggestion 1: Clean up Windows Update temporary folder
    ===========================================
    1. Click Start, Run, type: cmd and press Enter. Please run the following
    command in the open window.

    Net stop WuAuServ

    2. Click Start, Run, type: %windir% and press Enter.
    3. In the open folder, rename the folder SoftwareDistribution to Sdold.
    4. Click Start, Run, type: cmd and press Enter. Please run the following
    command in the open window.

    Net start WuAuServ

    Suggestion 2: Reinstall Windows Update Agent 3.0
    ======================================
    1. Visit the following link and download Windows Update Agent 3.0 to the C:\
    (Choose Save, click My Computer on left panel, Click C:\, Click Open and
    Click Save)

    http://download.windowsupdate.com/Wi...gent30-x86.exe

    2. Click Start, Click Run and copy the following command to the panel:

    C:\WindowsUpdateAgent30-x86.exe /wuforce

    Note: There is a space between "C:\WindowsUpdateAgent30-x86.exe" and
    "/wuforce".

  4. #4
    scotswolf Guest

    RE: windows installer 3.1

    Not sure if explained my problem correctly,it's the 'windows installer 3.1'
    program,from the genuine Windows disc,that i cannot load,not the 'update'
    program.
    Have tried your 2nd suggestion,but to no avail

  5. #5
    PA Bear [MS MVP] Guest

    Re: windows installer 3.1

    Please ignore our new wunderkind, Calven.

    See http://support.microsoft.com/kb/943144 (ignore the title)

  6. #6
    scotswolf Guest
    Thanx PA Bear,I tried the suggestions you made,but decided on a FULL
    re-format in the end,and guess what,my problem is no more!!!,think I may have
    'overlaid' my disc on the previous loading of Microsoft Windows,hence the
    'problem',thanx anyway,I know where to come if i have any future probs

  7. #7
    Join Date
    Sep 2009
    Posts
    1

    Re: windows installer 3.1

    The link doesnt work.

  8. #8
    Shenan Stanley Guest

    Re: windows installer 3.1

    Arina (and others finding this post in the future) - this conversation in
    its entirety

    Which link in that is not working for you, Arina?

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