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Thread: Windows can't check for updates

  1. #1
    yumov Guest

    Windows can't check for updates

    I have Windows Vista. It started to show "Windows can't check for updates"
    message. Then it says Error found: Code 80240013. I could not find any help
    for this error. Anyone has any idea what I should do?
    OS: Windows Vista Ultimate

  2. #2
    PA Bear [MS MVP] Guest
    Are you sure that's the correct error?

    Try shutting down and restarting; that worked for me.

  3. #3
    natalie Guest

    RE: Windows can't check for updates

    Same problem I have had since feb ... However it looks like I am updating but
    the date of my last update won't change .and I get the icon in my bottom
    screen stating windows can'e check update

  4. #4
    Thunderscribe Guest

    RE: Windows can't check for updates

    i have the same error.
    It began on April 11, 2008 for no apparent reason.
    The error code is
    Code 80240013

    Rebooting doesn't help. I'm not having any other problems.
    I have Windows Vista home basic (32-bit).

    First and only problem with this operating system, but I can't seem to find
    the code anywhere online.
    I've only found this one post about it.

  5. #5
    PA Bear [MS MVP] Guest

    Re: Windows can't check for updates

    Start a free Windows Update support incident request:

    Support for Windows Update:

    For home users, no-charge support is available by calling 1-866-PCSAFETY in
    the United States and in Canada or by contacting your local Microsoft
    subsidiary. There is no-charge for support calls that are associated with
    security updates. When you call, clearly state that your problem is related
    to a Security Update and cite the update's KB number (e.g., KB123456).

    For more information about how to contact your local Microsoft subsidiary
    for security update support issues, visit the International Support Web

    For enterprise customers, support for security updates is available through
    your usual support contacts.

  6. #6
    Join Date
    Oct 2009
    When I check for windows updates, I always get, "Cannot check for updates, Error Code 80080005" Anyone know why?

    The error message 80080005 I posted, is on the Great,,,,,,"VISTA" lol

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