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0x80072EE7 windows update error

Windows Update


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  #1  
Old 18-12-2007
Minus273
 
Posts: n/a
0x80072EE7 windows update error

Hi guys

I get the error message 0x80072EE7 when I try to download updates.
There are no IP addresses for microsoft in the HOSTS file although there is
127.0.0.1 localhost in the file

I hope you can help me
--
Today is the first day of the rest of your life!

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  #2  
Old 18-12-2007
TaurArian
 
Posts: n/a
Re: 0x80072EE7 windows update error

This error code translates to ERROR_INTERNET_CANNOT_CONNECT. This could be caused by
firewall software blocking the Windows Update Site.
You may receive an "Error 0x80072EE2," "Error 0x80072EE7," "Error 0x80072EFD," "Error
0x80072F76," or "Error 0x80072F78" error message when you try to use the Windows Update
Web site or the Microsoft Update Web site
http://support.microsoft.com/?kbid=836941

When searching for available updates on the Update site, you see the 0x80072EE7 error
http://update.microsoft.com/windowsu...=en&IsMu=False

You may receive an error message when you search for available updates on the Windows
Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/?kbid=883821



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TaurArian [MVP] 2005-2008 - Australia
====================================
How to ask a question: http://support.microsoft.com/kb/555375
http://taurarian.mvps.org/index.htm
Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Minus273" <Minus273@discussions.microsoft.com> wrote in message
news:E50410E1-94F9-4358-944C-C5F47BDD8629@microsoft.com...
| Hi guys
|
| I get the error message 0x80072EE7 when I try to download updates.
| There are no IP addresses for microsoft in the HOSTS file although there is
| 127.0.0.1 localhost in the file
|
| I hope you can help me
| --
| Today is the first day of the rest of your life!


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  #3  
Old 18-12-2007
window update
 
Posts: n/a
RE: 0x80072EE7 windows update error



"Minus273" wrote:

> Hi guys
>
> I get the error message 0x80072EE7 when I try to download updates.
> There are no IP addresses for microsoft in the HOSTS file although there is
> 127.0.0.1 localhost in the file
>
> I hope you can help me
> --
> Today is the first day of the rest of your life!

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  #4  
Old 18-12-2007
Minus273
 
Posts: n/a
Re: 0x80072EE7 windows update error

Hi

below did not help! What do i need to do now, or what other
information do you need from me?
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  #5  
Old 19-12-2007
guzarva
 
Posts: n/a
Hang in there. As one can see, this is what is known as an 'emerging
issue '.
The section of the log posted doesn't show which version of Windows the
system is running ... I'm guessing XP, right ?
What is the installed antivirus/security software ?
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  #6  
Old 20-12-2007
michgal2k
 
Posts: n/a
Re: 0x80072EE7 windows update error

download fixwareout -
http://www.bleepingcomputer.com/file...Fixwareout.exe
Note: You will need to run this tool while having an Internet Connection.
The tool will download other files while running.
Save it to your desktop and run it. Click Next, then Install, make sure "Run
fixit" is checked and click Finish.
The fix will begin; follow the prompts.
If your firewall gives an alert, (because this tool will download an
additional files from the internet), please don't let your firewall block it,
but allow it instead.
You will be asked to reboot your computer; please do so. Your system may
take longer than usual to load; this is normal.
Once the desktop loads a text file will open (report.txt).

After that try the microsoft update - it worked great for me.
If you think about it, let me know
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  #7  
Old 21-12-2007
MowGreen [MVP]
 
Posts: n/a
Re: 0x80072EE7 windows update error

Why are you recommending running a malware specific tool when you have
no evidence that the OP's system is infected ?
Just because your system was infected does not mean that others' systems
are. Do you know the consequences of running Fixwareout on a CLEAN system ?
If not, then please refrain from this type of post.
If you do, then please present the evidence that the OPs system is infected.
The error message involves a protocol talker. The cause can be related
to a number of factors, it is *not* strictly related to malware.


MowGreen [MVP 2003-2008]
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  #8  
Old 21-12-2007
Minus273
 
Posts: n/a
Re: 0x80072EE7 windows update error

Below is the content of the Windowsupdate.log file - does this help to
identify the issue, and what can I do to correct it?

2007-12-21 00:32:34:734 3420 828 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0000) ===========
2007-12-21 00:32:34:734 3420 828 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-12-21 00:32:34:734 3420 828 Misc = Module:
C:\WINDOWS\system32\wuapi.dll
2007-12-21 00:32:34:734 3420 828 COMAPI ----------- COMAPI:
IUpdateServiceManager::AddService -----------
2007-12-21 00:32:34:734 3420 828 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-21 00:32:34:734 3420 828 COMAPI - AuthorizationCabPath =
C:\WINDOWS\SoftwareDistribution\AuthCabs\muauth.cab
2007-12-21 00:32:34:781 852 f00 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\AuthCabs\Downloaded\7971f918-a847-4430-9279-4a52d1efe18d.auth.cab.temp\muauth.cab:
2007-12-21 00:32:34:796 852 f00 Misc Microsoft signed: Yes
2007-12-21 00:32:35:015 3788 f38 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0000) ===========
2007-12-21 00:32:35:015 3788 f38 Misc = Process:
C:\WINDOWS\system32\wuauclt.exe
2007-12-21 00:32:35:015 3788 f38 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2007-12-21 00:32:35:015 3788 f38 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-12-21 00:32:35:046 3420 828 COMAPI - Added service, URL =
http://update.microsoft.com/microsoftupdate/
2007-12-21 00:32:35:046 3420 828 COMAPI ----------- COMAPI:
IUpdateServiceManager::RegisterServiceWithAU -----------
2007-12-21 00:32:35:046 3420 828 COMAPI - ServiceId =
{7971f918-a847-4430-9279-4a52d1efe18d}
2007-12-21 00:32:35:093 3420 828 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0000) ===========
2007-12-21 00:32:35:093 3420 828 Misc = Process: C:\Program Files\Internet
Explorer\IEXPLORE.EXE
2007-12-21 00:32:35:093 3420 828 Misc = Module:
C:\WINDOWS\system32\muweb.dll
2007-12-21 00:32:35:093 3420 828 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-21 00:32:35:109 3420 828 Misc Microsoft signed: Yes
2007-12-21 00:32:35:515 3420 828 Misc WARNING: DownloadFileInternal failed
for http://download.windowsupdate.com/v7...r/wuredir.cab:
error 0x80072ee7
2007-12-21 00:32:35:515 3420 828 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-21 00:32:35:531 3420 828 Misc Microsoft signed: Yes
2007-12-21 00:32:36:312 3420 828 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WuRedir\9482F4B4-E343-43B6-B170-9A65BC822C77\wuredir.cab:
2007-12-21 00:32:36:328 3420 828 Misc Microsoft signed: Yes
2007-12-21 00:32:36:359 3420 828 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-12-21 00:32:36:375 3420 828 Misc Microsoft signed: Yes
2007-12-21 00:32:36:843 3420 828 Misc Validating signature for
C:\WINDOWS\SoftwareDistribution\WebSetup\wuident.cab:
2007-12-21 00:32:36:843 3420 828 Misc Microsoft signed: Yes
2007-12-21 00:32:37:250 3420 828 Misc WARNING: DownloadFileInternal failed
for
http://download.windowsupdate.com/v7...sus3setup.cab: error 0x80072ee7
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  #9  
Old 12-01-2008
Member
 
Join Date: Jan 2008
Posts: 1
SOLUTION to Windows update problem (0x80072EE7)

Dear all,
I had problem updating windows XP (got error "0x80072EE7" every time I
tried to update). I tried to fix it using all I could
find on the internet. In the end I got help from a friend
who told me to check the DNS of my internet service provider
(it had probably been changed lately because it was different
from earlier). I found the DNS on the web-site of my internet service provider.
I changed the DNS in XP the following way:

1. Click on the Start Menu.
2. Go to the Control Panel.
3. Double-click on Network and Internet Connections. (XP users in Classic mode will not see this choice. Skip to #4.)
4. Double-click on Network Connections.
5. Double-click on Local Area Connection then click on the Properties button.
6. Under This connection select Internet Protocol (TCP/IP) and click the Properties button.
7. Change the DNS adress to the updated one you got from your internet service provider.

Now windows update should work (it did for me !!!)

Espen
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