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updates failed to install

Windows Update


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  #1  
Old 07-12-2007
Wolf
 
Posts: n/a
updates failed to install

The updates will download but they fail to install. The system does not give
me a reason for the failure. Help.
Here is the list of failed installations:

Critical Update for Windows XP (KB886185)
Security Update for Windows Messenger (KB887472)
Security Update for Windows XP (KB904706)
Update for Windows XP (KB900485)
Update for Windows XP (KB922582)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB920213)
Update for Windows XP (KB930916)
Cumulative Security Update for Outlook Express for Windows XP (KB929123)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB935839)
Security Update for Windows Media Player 6.4 (KB925398)
Update for Windows XP (KB938828)
Security Update for Windows XP (KB921503)
Security Update for Windows XP (KB938829)
Security Update for Windows Media Player 10 for Windows XP (KB936782)
Security Update for Windows XP (KB938127)
Update for Windows XP (KB933360)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB923689)
Security Update for Windows XP (KB933729)
Security Update for Outlook Express for Windows XP (KB941202)
Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
Security Update for Windows XP (KB943460)
Update for Windows XP (KB936357)
Windows Malicious Software Removal Tool - November 2007 (KB890830)
Windows Internet Explorer 7 for Windows XP


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  #2  
Old 07-12-2007
Engel
 
Posts: n/a
RE: updates failed to install

Hello Wolf,
Try this
<http://support.microsoft.com/kb/943144>
Reboot

Try to update now.

OR

Go ahead and download Dial-a-fix.
<http://wiki.djlizard.net/Dial-a-fix>

Reboot into safe mēde (F-8)

Click the green checkmark and click Go.

After it has finished, try Windows Update and see if you can get your
updates installed.

Let us know what happens.
- -- --


<http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>






"Wolf" wrote:

> The updates will download but they fail to install. The system does not give
> me a reason for the failure. Help.
> Here is the list of failed installations:
>
> Critical Update for Windows XP (KB886185)
> Security Update for Windows Messenger (KB887472)
> Security Update for Windows XP (KB904706)
> Update for Windows XP (KB900485)
> Update for Windows XP (KB922582)
> Update for Windows XP (KB916595)
> Update for Windows XP (KB920872)
> Security Update for Windows XP (KB924270)
> Security Update for Windows XP (KB923980)
> Security Update for Windows XP (KB926255)
> Security Update for Windows XP (KB928255)
> Security Update for Windows XP (KB928843)
> Security Update for Windows XP (KB927802)
> Security Update for Windows XP (KB924667)
> Security Update for Windows XP (KB927779)
> Security Update for Windows XP (KB918118)
> Security Update for Windows XP (KB926436)
> Security Update for Windows XP (KB925902)
> Security Update for Windows XP (KB931784)
> Security Update for Windows XP (KB930178)
> Security Update for Windows XP (KB931261)
> Security Update for Windows XP (KB932168)
> Security Update for Windows XP (KB920213)
> Update for Windows XP (KB930916)
> Cumulative Security Update for Outlook Express for Windows XP (KB929123)
> Security Update for Windows XP (KB935840)
> Security Update for Windows XP (KB935839)
> Security Update for Windows Media Player 6.4 (KB925398)
> Update for Windows XP (KB938828)
> Security Update for Windows XP (KB921503)
> Security Update for Windows XP (KB938829)
> Security Update for Windows Media Player 10 for Windows XP (KB936782)
> Security Update for Windows XP (KB938127)
> Update for Windows XP (KB933360)
> Security Update for Windows XP (KB936021)
> Security Update for Windows XP (KB923689)
> Security Update for Windows XP (KB933729)
> Security Update for Outlook Express for Windows XP (KB941202)
> Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
> Security Update for Windows XP (KB943460)
> Update for Windows XP (KB936357)
> Windows Malicious Software Removal Tool - November 2007 (KB890830)
> Windows Internet Explorer 7 for Windows XP
>

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  #3  
Old 08-12-2007
Wolf
 
Posts: n/a
RE: updates failed to install

The updates still will not install.... I tried both suggestions.

"Engel" wrote:

> Hello Wolf,
> Try this
> <http://support.microsoft.com/kb/943144>
> Reboot
>
> Try to update now.
>
> OR
>
> Go ahead and download Dial-a-fix.
> <http://wiki.djlizard.net/Dial-a-fix>
>
> Reboot into safe mēde (F-8)
>
> Click the green checkmark and click Go.
>
> After it has finished, try Windows Update and see if you can get your
> updates installed.
>
> Let us know what happens.
> - -- --
>
>
> <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
>
>
>
>
>
>
> "Wolf" wrote:
>
> > The updates will download but they fail to install. The system does not give
> > me a reason for the failure. Help.
> > Here is the list of failed installations:
> >
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows Messenger (KB887472)
> > Security Update for Windows XP (KB904706)
> > Update for Windows XP (KB900485)
> > Update for Windows XP (KB922582)
> > Update for Windows XP (KB916595)
> > Update for Windows XP (KB920872)
> > Security Update for Windows XP (KB924270)
> > Security Update for Windows XP (KB923980)
> > Security Update for Windows XP (KB926255)
> > Security Update for Windows XP (KB928255)
> > Security Update for Windows XP (KB928843)
> > Security Update for Windows XP (KB927802)
> > Security Update for Windows XP (KB924667)
> > Security Update for Windows XP (KB927779)
> > Security Update for Windows XP (KB918118)
> > Security Update for Windows XP (KB926436)
> > Security Update for Windows XP (KB925902)
> > Security Update for Windows XP (KB931784)
> > Security Update for Windows XP (KB930178)
> > Security Update for Windows XP (KB931261)
> > Security Update for Windows XP (KB932168)
> > Security Update for Windows XP (KB920213)
> > Update for Windows XP (KB930916)
> > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
> > Security Update for Windows XP (KB935840)
> > Security Update for Windows XP (KB935839)
> > Security Update for Windows Media Player 6.4 (KB925398)
> > Update for Windows XP (KB938828)
> > Security Update for Windows XP (KB921503)
> > Security Update for Windows XP (KB938829)
> > Security Update for Windows Media Player 10 for Windows XP (KB936782)
> > Security Update for Windows XP (KB938127)
> > Update for Windows XP (KB933360)
> > Security Update for Windows XP (KB936021)
> > Security Update for Windows XP (KB923689)
> > Security Update for Windows XP (KB933729)
> > Security Update for Outlook Express for Windows XP (KB941202)
> > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
> > Security Update for Windows XP (KB943460)
> > Update for Windows XP (KB936357)
> > Windows Malicious Software Removal Tool - November 2007 (KB890830)
> > Windows Internet Explorer 7 for Windows XP
> >

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  #4  
Old 08-12-2007
MowGreen [MVP]
 
Posts: n/a
Re: updates failed to install

Go to Start > Run > type in or copy and paste the below into the Open:
line -

%windir%\windowsupdate.log

Click OK or press Enter
The WindowsUpdate.log will now be open
Copy and paste the last 50 or so lines into your reply, please.

MowGreen [MVP 2003-2008]
===============
*-343-* FDNY
Never Forgotten
===============



Wolf wrote:

> The updates still will not install.... I tried both suggestions.
>
> "Engel" wrote:
>
>
>>Hello Wolf,
>>Try this
>><http://support.microsoft.com/kb/943144>
>>Reboot
>>
>>Try to update now.
>>
>>OR
>>
>>Go ahead and download Dial-a-fix.
>><http://wiki.djlizard.net/Dial-a-fix>
>>
>>Reboot into safe mēde (F-8)
>>
>>Click the green checkmark and click Go.
>>
>>After it has finished, try Windows Update and see if you can get your
>>updates installed.
>>
>>Let us know what happens.
>> - -- --
>>
>>
>><http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
>>
>>
>>
>>
>>
>>
>>"Wolf" wrote:
>>
>>
>>>The updates will download but they fail to install. The system does not give
>>>me a reason for the failure. Help.
>>>Here is the list of failed installations:
>>>
>>>Critical Update for Windows XP (KB886185)
>>>Security Update for Windows Messenger (KB887472)
>>>Security Update for Windows XP (KB904706)
>>>Update for Windows XP (KB900485)
>>>Update for Windows XP (KB922582)
>>>Update for Windows XP (KB916595)
>>>Update for Windows XP (KB920872)
>>>Security Update for Windows XP (KB924270)
>>>Security Update for Windows XP (KB923980)
>>>Security Update for Windows XP (KB926255)
>>>Security Update for Windows XP (KB928255)
>>>Security Update for Windows XP (KB928843)
>>>Security Update for Windows XP (KB927802)
>>>Security Update for Windows XP (KB924667)
>>>Security Update for Windows XP (KB927779)
>>>Security Update for Windows XP (KB918118)
>>>Security Update for Windows XP (KB926436)
>>>Security Update for Windows XP (KB925902)
>>>Security Update for Windows XP (KB931784)
>>>Security Update for Windows XP (KB930178)
>>>Security Update for Windows XP (KB931261)
>>>Security Update for Windows XP (KB932168)
>>>Security Update for Windows XP (KB920213)
>>>Update for Windows XP (KB930916)
>>>Cumulative Security Update for Outlook Express for Windows XP (KB929123)
>>>Security Update for Windows XP (KB935840)
>>>Security Update for Windows XP (KB935839)
>>>Security Update for Windows Media Player 6.4 (KB925398)
>>>Update for Windows XP (KB938828)
>>>Security Update for Windows XP (KB921503)
>>>Security Update for Windows XP (KB938829)
>>>Security Update for Windows Media Player 10 for Windows XP (KB936782)
>>>Security Update for Windows XP (KB938127)
>>>Update for Windows XP (KB933360)
>>>Security Update for Windows XP (KB936021)
>>>Security Update for Windows XP (KB923689)
>>>Security Update for Windows XP (KB933729)
>>>Security Update for Outlook Express for Windows XP (KB941202)
>>>Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
>>>Security Update for Windows XP (KB943460)
>>>Update for Windows XP (KB936357)
>>>Windows Malicious Software Removal Tool - November 2007 (KB890830)
>>>Windows Internet Explorer 7 for Windows XP
>>>

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  #5  
Old 27-03-2008
ustinkr
 
Posts: n/a
RE: updates failed to install

93 updates failed to install. What is the solution?

"Wolf" wrote:

> The updates will download but they fail to install. The system does not give
> me a reason for the failure. Help.
> Here is the list of failed installations:
>
> Critical Update for Windows XP (KB886185)
> Security Update for Windows Messenger (KB887472)
> Security Update for Windows XP (KB904706)
> Update for Windows XP (KB900485)
> Update for Windows XP (KB922582)
> Update for Windows XP (KB916595)
> Update for Windows XP (KB920872)
> Security Update for Windows XP (KB924270)
> Security Update for Windows XP (KB923980)
> Security Update for Windows XP (KB926255)
> Security Update for Windows XP (KB928255)
> Security Update for Windows XP (KB928843)
> Security Update for Windows XP (KB927802)
> Security Update for Windows XP (KB924667)
> Security Update for Windows XP (KB927779)
> Security Update for Windows XP (KB918118)
> Security Update for Windows XP (KB926436)
> Security Update for Windows XP (KB925902)
> Security Update for Windows XP (KB931784)
> Security Update for Windows XP (KB930178)
> Security Update for Windows XP (KB931261)
> Security Update for Windows XP (KB932168)
> Security Update for Windows XP (KB920213)
> Update for Windows XP (KB930916)
> Cumulative Security Update for Outlook Express for Windows XP (KB929123)
> Security Update for Windows XP (KB935840)
> Security Update for Windows XP (KB935839)
> Security Update for Windows Media Player 6.4 (KB925398)
> Update for Windows XP (KB938828)
> Security Update for Windows XP (KB921503)
> Security Update for Windows XP (KB938829)
> Security Update for Windows Media Player 10 for Windows XP (KB936782)
> Security Update for Windows XP (KB938127)
> Update for Windows XP (KB933360)
> Security Update for Windows XP (KB936021)
> Security Update for Windows XP (KB923689)
> Security Update for Windows XP (KB933729)
> Security Update for Outlook Express for Windows XP (KB941202)
> Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
> Security Update for Windows XP (KB943460)
> Update for Windows XP (KB936357)
> Windows Malicious Software Removal Tool - November 2007 (KB890830)
> Windows Internet Explorer 7 for Windows XP
>

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  #6  
Old 28-03-2008
TaurArian
 
Posts: n/a
Re: updates failed to install

Start you own thread, provide further information in future.

Perhaps read: Updates are not installed successfully from Windows Update, from Microsoft
Update, or by using Automatic Updates after you repair a Windows XP installation
http://support.microsoft.com/kb/943144

Ignore the title.

--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"ustinkr" <ustinkr@discussions.microsoft.com> wrote in message
news:B67C5E0E-C7EA-4E8D-A190-77B8E027C75D@microsoft.com...
| 93 updates failed to install. What is the solution?
|
| "Wolf" wrote:
|
| > The updates will download but they fail to install. The system does not give
| > me a reason for the failure. Help.
| > Here is the list of failed installations:
| >
| > Critical Update for Windows XP (KB886185)
| > Security Update for Windows Messenger (KB887472)
| > Security Update for Windows XP (KB904706)
| > Update for Windows XP (KB900485)
| > Update for Windows XP (KB922582)
| > Update for Windows XP (KB916595)
| > Update for Windows XP (KB920872)
| > Security Update for Windows XP (KB924270)
| > Security Update for Windows XP (KB923980)
| > Security Update for Windows XP (KB926255)
| > Security Update for Windows XP (KB928255)
| > Security Update for Windows XP (KB928843)
| > Security Update for Windows XP (KB927802)
| > Security Update for Windows XP (KB924667)
| > Security Update for Windows XP (KB927779)
| > Security Update for Windows XP (KB918118)
| > Security Update for Windows XP (KB926436)
| > Security Update for Windows XP (KB925902)
| > Security Update for Windows XP (KB931784)
| > Security Update for Windows XP (KB930178)
| > Security Update for Windows XP (KB931261)
| > Security Update for Windows XP (KB932168)
| > Security Update for Windows XP (KB920213)
| > Update for Windows XP (KB930916)
| > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
| > Security Update for Windows XP (KB935840)
| > Security Update for Windows XP (KB935839)
| > Security Update for Windows Media Player 6.4 (KB925398)
| > Update for Windows XP (KB938828)
| > Security Update for Windows XP (KB921503)
| > Security Update for Windows XP (KB938829)
| > Security Update for Windows Media Player 10 for Windows XP (KB936782)
| > Security Update for Windows XP (KB938127)
| > Update for Windows XP (KB933360)
| > Security Update for Windows XP (KB936021)
| > Security Update for Windows XP (KB923689)
| > Security Update for Windows XP (KB933729)
| > Security Update for Outlook Express for Windows XP (KB941202)
| > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
| > Security Update for Windows XP (KB943460)
| > Update for Windows XP (KB936357)
| > Windows Malicious Software Removal Tool - November 2007 (KB890830)
| > Windows Internet Explorer 7 for Windows XP
| >


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  #7  
Old 28-03-2008
Updates Failed to Install!
 
Posts: n/a
RE: updates failed to install

This is Troy. I tried the same thing as Wolf. It did not work. Here is the
cut and paste as suggested to Wolf. Please hurry.

Thanks!

Troy

2008-03-28 00:50:13:890 1920 1b8 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-03-28 00:50:13:890 1920 1b8 Handler : Batch installing 1 updates
2008-03-28 00:50:15:796 1920 1b8 Handler List of MSPs in transaction:
2008-03-28 00:50:15:796 1920 1b8 Handler
C:\WINDOWS\SoftwareDistribution\Download\32ed788a57b2c6a271742c7c9a30cc86\img\OUTLOOK.MSP
2008-03-28 00:50:15:796 1920 1b8 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2008-03-28 00:50:18:218 1024 200 Report REPORT EVENT:
{76D28AF5-52BD-4B07-B644-5451259125C1} 2008-03-28
00:50:13:234-0700 1 182 101 {07C5609D-1792-4E0C-9BC1-41B935B9986F} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office 2003 (KB947355).
2008-03-28 00:50:41:609 1920 1b8 Handler MSP Error List:
2008-03-28 00:50:41:609 1920 1b8 Handler 1: 1311 2: C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
2008-03-28 00:50:41:609 1920 1b8 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: First failure for
update {BE30DC1D-9FE2-4656-8195-4EB6410B4B40}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::
2008-03-28 00:50:41:609 1920 1b8 Handler :: END :: Handler: MSI Install
2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::::::
2008-03-28 00:50:41:687 1024 390 DnldMgr Preparing update for install,
updateId = {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}.100.
2008-03-28 00:50:41:796 1920 1fc Handler :::::::::::::
2008-03-28 00:50:41:796 1920 1fc Handler :: START :: Handler: MSI Install
2008-03-28 00:50:41:796 1920 1fc Handler :::::::::
2008-03-28 00:50:41:796 1920 1fc Handler : Updates to install = 1
2008-03-28 00:50:41:828 1920 1fc Handler Extracting MSP file stored in CAB
OUTLFLTR.CAB
2008-03-28 00:50:41:984 1920 1fc Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-03-28 00:50:41:984 1920 1fc Handler : Batch installing 1 updates
2008-03-28 00:50:43:328 1920 1fc Handler List of MSPs in transaction:
2008-03-28 00:50:43:328 1920 1fc Handler
C:\WINDOWS\SoftwareDistribution\Download\1538be132585e915e13892dd48df9924\img\OUTLFLTR.MSP
2008-03-28 00:50:43:328 1920 1fc Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2008-03-28 00:50:46:656 1024 200 Report REPORT EVENT:
{CB30F3AA-34A7-4396-B98F-C1A0130C12E7} 2008-03-28
00:50:41:656-0700 1 182 101 {880F4592-A57E-4AF6-AE6C-C2988519DF4E} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office Outlook 2003
(KB945432).
2008-03-28 00:50:56:687 1920 1fc Handler MSP Error List:
2008-03-28 00:50:56:687 1920 1fc Handler 1: 1311 2: C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
2008-03-28 00:50:56:703 1920 1fc Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: First failure for
update {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2008-03-28 00:50:56:703 1920 1fc Handler :::::::::
2008-03-28 00:50:56:703 1920 1fc Handler :: END :: Handler: MSI Install
2008-03-28 00:50:56:703 1920 1fc Handler :::::::::::::
2008-03-28 00:50:56:812 1024 390 DnldMgr Preparing update for install,
updateId = {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}.100.
2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::::::
2008-03-28 00:50:57:015 1920 6f8 Handler :: START :: Handler: MSI Install
2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::
2008-03-28 00:50:57:015 1920 6f8 Handler : Updates to install = 1
2008-03-28 00:50:57:078 1920 6f8 Handler Extracting MSP file stored in CAB
EXCEL.CAB
2008-03-28 00:50:57:406 1920 6f8 Handler MSP update
{00000000-0000-0000-0000-000000000000}.0 using full-file patch
2008-03-28 00:50:57:406 1920 6f8 Handler : Batch installing 1 updates
2008-03-28 00:50:59:609 1920 6f8 Handler List of MSPs in transaction:
2008-03-28 00:50:59:609 1920 6f8 Handler
C:\WINDOWS\SoftwareDistribution\Download\8e6e092285335035f6d1824355204800\img\EXCEL.MSP
2008-03-28 00:50:59:609 1920 6f8 Handler MSP final command line:
DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
REBOOT=REALLYSUPPRESS
2008-03-28 00:51:01:765 1024 200 Report REPORT EVENT:
{1C92B7DE-F8B9-4902-BBEB-6BF77188ED7E} 2008-03-28
00:50:56:781-0700 1 182 101 {0465E15C-4740-4B0E-A451-F69FF1B5FEA6} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Update for Microsoft Office Outlook 2003 Junk Email
Filter (KB947944).
2008-03-28 00:53:13:859 1920 6f8 Handler MSP Error List:
2008-03-28 00:53:13:859 1920 6f8 Handler 1: 1311 2: C:\MSOCache\All
Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
2008-03-28 00:53:13:859 1920 6f8 Handler : MSI transaction completed. MSI:
0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
2008-03-28 00:53:13:859 1920 6f8 Handler : WARNING: First failure for
update {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}, transaction error =
0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
2008-03-28 00:53:13:953 1920 6f8 Handler : WARNING: Operation failed at
update 0, Exit code = 0x8024200B
2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::
2008-03-28 00:53:13:953 1920 6f8 Handler :: END :: Handler: MSI Install
2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::::::
2008-03-28 00:53:16:234 1024 390 Agent *********
2008-03-28 00:53:16:234 1024 390 Agent ** END ** Agent: Installing
updates [CallerId = MicrosoftUpdate]
2008-03-28 00:53:16:312 1024 390 Agent *************
2008-03-28 00:53:16:234 3628 25c COMAPI >>-- RESUMED -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 00:53:16:437 3628 25c COMAPI - Install call complete (succeeded
= 4, succeeded with errors = 0, failed = 9, unaccounted = 0)
2008-03-28 00:53:16:437 3628 25c COMAPI - Reboot required = No
2008-03-28 00:53:16:437 3628 25c COMAPI ---------
2008-03-28 00:53:16:437 3628 25c COMAPI -- END -- COMAPI: Install
[ClientId = MicrosoftUpdate]
2008-03-28 00:53:16:437 3628 25c COMAPI -------------
2008-03-28 00:53:16:484 1024 744 AU Triggering Offline detection
(non-interactive)
2008-03-28 00:53:16:500 1024 744 AU #############
2008-03-28 00:53:16:500 1024 744 AU ## START ## AU: Search for updates
2008-03-28 00:53:16:562 1024 744 AU #########
2008-03-28 00:53:17:640 1024 744 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
2008-03-28 00:53:17:703 1024 200 Agent *************
2008-03-28 00:53:17:703 1024 200 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-03-28 00:53:17:703 1024 200 Agent *********
2008-03-28 00:53:17:703 1024 200 Agent * Online = No; Ignore download
priority = No
2008-03-28 00:53:17:703 1024 200 Agent * Criteria = "IsHidden=0 and
IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
IsAssigned=1 and RebootRequired=1"
2008-03-28 00:53:17:703 1024 200 Agent * ServiceID =
{7971F918-A847-4430-9279-4A52D1EFE18D}
2008-03-28 01:00:38:265 1024 200 Agent * Added update
{BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent Update
{C903FA8C-EC08-4366-804A-115F244C5C2D}.100 is pruned out due to potential
supersedence
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{07C5609D-1792-4E0C-9BC1-41B935B9986F}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{0465E15C-4740-4B0E-A451-F69FF1B5FEA6}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Added update
{D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100 to search result
2008-03-28 01:00:38:312 1024 200 Agent * Found 9 updates and 34 categories
in search; evaluated appl. rules of 1107 out of 1656 deployed entities
2008-03-28 01:00:38:703 1024 200 Agent *********
2008-03-28 01:00:38:703 1024 200 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2008-03-28 01:00:38:703 1024 200 Agent *************
2008-03-28 01:00:39:140 1024 200 Report REPORT EVENT:
{D620FA32-F1A8-4FB2-880B-8EEF74C88F76} 2008-03-28
00:53:14:234-0700 1 182 101 {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9} 100 80070643 MicrosoftUpdate Failure Content
Install Installation Failure: Windows failed to install the following update
with error 0x80070643: Security Update for Microsoft Office Excel 2003
(KB943985) v2.
2008-03-28 01:00:39:390 1024 904 AU >>## RESUMED ## AU: Search for updates
[CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
2008-03-28 01:00:39:421 1024 904 AU # 9 updates detected
2008-03-28 01:00:39:515 1024 904 AU #########
2008-03-28 01:00:39:515 1024 904 AU ## END ## AU: Search for updates
[CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
2008-03-28 01:00:39:515 1024 904 AU #############
2008-03-28 01:00:39:890 1024 904 AU Setting AU scheduled install time to
2008-03-28 10:00:00
2008-03-28 01:02:27:531 3432 7d0 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0700) ===========
2008-03-28 01:02:27:531 3432 7d0 Misc = Process:
c:\06dbc7280636937bac53f61b2d0c1d\wusetup.exe
2008-03-28 01:02:27:531 3432 7d0 Setup Windows Update Client standalone
setup : resource dll path is
c:\06dbc7280636937bac53f61b2d0c1d\en\wusetup.exe.mui
2008-03-28 01:02:27:531 3432 7d0 Setup *********** Setup: Checking whether
self-update is required ***********
2008-03-28 01:02:27:531 3432 7d0 Setup * Inf file:
c:\06dbc7280636937bac53f61b2d0c1d\wusetup.inf
2008-03-28 01:02:27:921 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-03-28 01:02:27:953 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:27:984 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:015 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:062 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:078 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:125 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:187 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:218 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:234 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:265 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
= 7.0.6000.381
2008-03-28 01:02:28:281 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:312 3432 7d0 Setup Update NOT required for
C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
version = 7.0.6000.381
2008-03-28 01:02:28:312 3432 7d0 Setup * IsUpdateRequired = No
2008-03-28 01:02:28:328 3432 7d0 Setup Windows Update Client standalone
setup : eula file path is c:\06dbc7280636937bac53f61b2d0c1d\en\eula.rtf
2008-03-28 01:02:33:718 3432 7d0 Setup wusetup has finished. Exit code is
0. Reboot is NOT needed
2008-03-28 01:06:22:109 1024 744 AU ########### AU: Uninitializing
Automatic Updates ###########
2008-03-28 01:06:23:343 3072 bf4 CltUI AU client got new directive = 'None',
serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
2008-03-28 01:06:23:453 3072 bf4 CltUI FATAL: Failed to show client UI,
directive=5, hr=80010108
2008-03-28 01:06:25:062 1024 744 Agent Sending shutdown notification to client
2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
2008-03-28 01:06:25:109 1024 744 Agent Sending shutdown notification to client
2008-03-28 01:06:25:578 1024 744 Service *********
2008-03-28 01:06:25:578 1024 744 Service ** END ** Service: Service exit
[Exit code = 0x240001]
2008-03-28 01:06:25:578 1024 744 Service *************
2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized
(build: 7.0.6000.381, tz: -0700) ===========
2008-03-28 01:10:38:281 1024 544 Misc = Process:
C:\WINDOWS\System32\svchost.exe
2008-03-28 01:10:38:281 1024 544 Misc = Module:
C:\WINDOWS\system32\wuaueng.dll
2008-03-28 01:10:38:281 1024 544 Service *************
2008-03-28 01:10:38:281 1024 544 Service ** START ** Service: Service startup
2008-03-28 01:10:38:281 1024 544 Service *********
2008-03-28 01:10:38:390 1024 544 Agent * WU client version 7.0.6000.381
2008-03-28 01:10:38:390 1024 544 Agent * Base directory:
C:\WINDOWS\SoftwareDistribution
2008-03-28 01:10:38:406 1024 544 Agent * Access type: No proxy
2008-03-28 01:10:38:453 1024 544 Agent * Network state: Connected


"Engel" wrote:

> Hello Wolf,
> Try this
> <http://support.microsoft.com/kb/943144>
> Reboot
>
> Try to update now.
>
> OR
>
> Go ahead and download Dial-a-fix.
> <http://wiki.djlizard.net/Dial-a-fix>
>
> Reboot into safe mēde (F-8)
>
> Click the green checkmark and click Go.
>
> After it has finished, try Windows Update and see if you can get your
> updates installed.
>
> Let us know what happens.
> - -- --
>
>
> <http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
>
>
>
>
>
>
> "Wolf" wrote:
>
> > The updates will download but they fail to install. The system does not give
> > me a reason for the failure. Help.
> > Here is the list of failed installations:
> >
> > Critical Update for Windows XP (KB886185)
> > Security Update for Windows Messenger (KB887472)
> > Security Update for Windows XP (KB904706)
> > Update for Windows XP (KB900485)
> > Update for Windows XP (KB922582)
> > Update for Windows XP (KB916595)
> > Update for Windows XP (KB920872)
> > Security Update for Windows XP (KB924270)
> > Security Update for Windows XP (KB923980)
> > Security Update for Windows XP (KB926255)
> > Security Update for Windows XP (KB928255)
> > Security Update for Windows XP (KB928843)
> > Security Update for Windows XP (KB927802)
> > Security Update for Windows XP (KB924667)
> > Security Update for Windows XP (KB927779)
> > Security Update for Windows XP (KB918118)
> > Security Update for Windows XP (KB926436)
> > Security Update for Windows XP (KB925902)
> > Security Update for Windows XP (KB931784)
> > Security Update for Windows XP (KB930178)
> > Security Update for Windows XP (KB931261)
> > Security Update for Windows XP (KB932168)
> > Security Update for Windows XP (KB920213)
> > Update for Windows XP (KB930916)
> > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
> > Security Update for Windows XP (KB935840)
> > Security Update for Windows XP (KB935839)
> > Security Update for Windows Media Player 6.4 (KB925398)
> > Update for Windows XP (KB938828)
> > Security Update for Windows XP (KB921503)
> > Security Update for Windows XP (KB938829)
> > Security Update for Windows Media Player 10 for Windows XP (KB936782)
> > Security Update for Windows XP (KB938127)
> > Update for Windows XP (KB933360)
> > Security Update for Windows XP (KB936021)
> > Security Update for Windows XP (KB923689)
> > Security Update for Windows XP (KB933729)
> > Security Update for Outlook Express for Windows XP (KB941202)
> > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
> > Security Update for Windows XP (KB943460)
> > Update for Windows XP (KB936357)
> > Windows Malicious Software Removal Tool - November 2007 (KB890830)
> > Windows Internet Explorer 7 for Windows XP
> >

Reply With Quote
  #8  
Old 29-03-2008
PA Bear [MS MVP]
 
Posts: n/a
Re: updates failed to install

Either begin a new thread about /your/ problem or...

Start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527

Support for Windows Update:
http://support.microsoft.com/gp/wusupport

For home users, no-charge support is available by calling 1-866-PCSAFETY in
the United States and in Canada or by contacting your local Microsoft
subsidiary. There is no-charge for support calls that are associated with
security updates.

For more information about how to contact your local Microsoft subsidiary
for security update support issues, visit the International Support Web
site: http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through
your usual support contacts.
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Updates Failed to Install! wrote:
> This is Troy. I tried the same thing as Wolf. It did not work. Here is
> the
> cut and paste as suggested to Wolf. Please hurry.

<snip>
> ********* 2008-03-28 01:06:25:578 1024 744 Service ** END ** Service:
> Service exit [Exit code = 0x240001]
> 2008-03-28 01:06:25:578 1024 744 Service *************
> 2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized

Reply With Quote
  #9  
Old 29-03-2008
TaurArian
 
Posts: n/a
Re: updates failed to install - 0x80070643

How to troubleshoot failures updating your Office installation from the Office Update Web
site
http://support.microsoft.com/kb/304498

You cannot install an Office 2003 service pack - ignore the title
http://support.microsoft.com/kb/884298
Step 2: Re-create the path of the original installation source in the registry
Especially for 80070643 if a registry cleaner is used

You receive an "Error 80070643" error message when you try to update Office 2003 by using
Software Update Services
http://support.microsoft.com/kb/903772


--

TaurArian [MVP] 2005-2008 - Update Services
http://taurarian.mvps.org
======================================
How to ask a question: http://support.microsoft.com/kb/555375
Computer Maintenance: Acronis / Diskeeper / Paragon / Raxco


"Updates Failed to Install!" <Updates Failed to Install!@discussions.microsoft.com> wrote
in message news:24C32B04-88F0-40AA-A231-5954A89E3748@microsoft.com...
| This is Troy. I tried the same thing as Wolf. It did not work. Here is the
| cut and paste as suggested to Wolf. Please hurry.
|
| Thanks!
|
| Troy
|
| 2008-03-28 00:50:13:890 1920 1b8 Handler MSP update
| {00000000-0000-0000-0000-000000000000}.0 using full-file patch
| 2008-03-28 00:50:13:890 1920 1b8 Handler : Batch installing 1 updates
| 2008-03-28 00:50:15:796 1920 1b8 Handler List of MSPs in transaction:
| 2008-03-28 00:50:15:796 1920 1b8 Handler
|
C:\WINDOWS\SoftwareDistribution\Download\32ed788a57b2c6a271742c7c9a30cc86\img\OUTLOOK.MSP
| 2008-03-28 00:50:15:796 1920 1b8 Handler MSP final command line:
| DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
| REBOOT=REALLYSUPPRESS
| 2008-03-28 00:50:18:218 1024 200 Report REPORT EVENT:
| {76D28AF5-52BD-4B07-B644-5451259125C1} 2008-03-28
| 00:50:13:234-0700 1 182 101 {07C5609D-1792-4E0C-9BC1-41B935B9986F} 100 80070643
MicrosoftUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Security Update for Microsoft Office 2003 (KB947355).
| 2008-03-28 00:50:41:609 1920 1b8 Handler MSP Error List:
| 2008-03-28 00:50:41:609 1920 1b8 Handler 1: 1311 2: C:\MSOCache\All
| Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
| 2008-03-28 00:50:41:609 1920 1b8 Handler : MSI transaction completed. MSI:
| 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
| 2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: First failure for
| update {BE30DC1D-9FE2-4656-8195-4EB6410B4B40}, transaction error =
| 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
| 2008-03-28 00:50:41:609 1920 1b8 Handler : WARNING: Operation failed at
| update 0, Exit code = 0x8024200B
| 2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::
| 2008-03-28 00:50:41:609 1920 1b8 Handler :: END :: Handler: MSI Install
| 2008-03-28 00:50:41:609 1920 1b8 Handler :::::::::::::
| 2008-03-28 00:50:41:687 1024 390 DnldMgr Preparing update for install,
| updateId = {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}.100.
| 2008-03-28 00:50:41:796 1920 1fc Handler :::::::::::::
| 2008-03-28 00:50:41:796 1920 1fc Handler :: START :: Handler: MSI Install
| 2008-03-28 00:50:41:796 1920 1fc Handler :::::::::
| 2008-03-28 00:50:41:796 1920 1fc Handler : Updates to install = 1
| 2008-03-28 00:50:41:828 1920 1fc Handler Extracting MSP file stored in CAB
| OUTLFLTR.CAB
| 2008-03-28 00:50:41:984 1920 1fc Handler MSP update
| {00000000-0000-0000-0000-000000000000}.0 using full-file patch
| 2008-03-28 00:50:41:984 1920 1fc Handler : Batch installing 1 updates
| 2008-03-28 00:50:43:328 1920 1fc Handler List of MSPs in transaction:
| 2008-03-28 00:50:43:328 1920 1fc Handler
|
C:\WINDOWS\SoftwareDistribution\Download\1538be132585e915e13892dd48df9924\img\OUTLFLTR.MSP
| 2008-03-28 00:50:43:328 1920 1fc Handler MSP final command line:
| DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
| REBOOT=REALLYSUPPRESS
| 2008-03-28 00:50:46:656 1024 200 Report REPORT EVENT:
| {CB30F3AA-34A7-4396-B98F-C1A0130C12E7} 2008-03-28
| 00:50:41:656-0700 1 182 101 {880F4592-A57E-4AF6-AE6C-C2988519DF4E} 100 80070643
MicrosoftUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Security Update for Microsoft Office Outlook 2003
| (KB945432).
| 2008-03-28 00:50:56:687 1920 1fc Handler MSP Error List:
| 2008-03-28 00:50:56:687 1920 1fc Handler 1: 1311 2: C:\MSOCache\All
| Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
| 2008-03-28 00:50:56:703 1920 1fc Handler : MSI transaction completed. MSI:
| 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
| 2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: First failure for
| update {5966A3B7-2F51-46E1-A793-1C9CFF4C1D68}, transaction error =
| 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
| 2008-03-28 00:50:56:703 1920 1fc Handler : WARNING: Operation failed at
| update 0, Exit code = 0x8024200B
| 2008-03-28 00:50:56:703 1920 1fc Handler :::::::::
| 2008-03-28 00:50:56:703 1920 1fc Handler :: END :: Handler: MSI Install
| 2008-03-28 00:50:56:703 1920 1fc Handler :::::::::::::
| 2008-03-28 00:50:56:812 1024 390 DnldMgr Preparing update for install,
| updateId = {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}.100.
| 2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::::::
| 2008-03-28 00:50:57:015 1920 6f8 Handler :: START :: Handler: MSI Install
| 2008-03-28 00:50:57:015 1920 6f8 Handler :::::::::
| 2008-03-28 00:50:57:015 1920 6f8 Handler : Updates to install = 1
| 2008-03-28 00:50:57:078 1920 6f8 Handler Extracting MSP file stored in CAB
| EXCEL.CAB
| 2008-03-28 00:50:57:406 1920 6f8 Handler MSP update
| {00000000-0000-0000-0000-000000000000}.0 using full-file patch
| 2008-03-28 00:50:57:406 1920 6f8 Handler : Batch installing 1 updates
| 2008-03-28 00:50:59:609 1920 6f8 Handler List of MSPs in transaction:
| 2008-03-28 00:50:59:609 1920 6f8 Handler
| C:\WINDOWS\SoftwareDistribution\Download\8e6e092285335035f6d1824355204800\img\EXCEL.MSP
| 2008-03-28 00:50:59:609 1920 6f8 Handler MSP final command line:
| DISABLESRCPROMPT=1 LOCALCACHESRCRES=0 NOLOCALCACHEROLLBACK=1
| REBOOT=REALLYSUPPRESS
| 2008-03-28 00:51:01:765 1024 200 Report REPORT EVENT:
| {1C92B7DE-F8B9-4902-BBEB-6BF77188ED7E} 2008-03-28
| 00:50:56:781-0700 1 182 101 {0465E15C-4740-4B0E-A451-F69FF1B5FEA6} 100 80070643
MicrosoftUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Update for Microsoft Office Outlook 2003 Junk Email
| Filter (KB947944).
| 2008-03-28 00:53:13:859 1920 6f8 Handler MSP Error List:
| 2008-03-28 00:53:13:859 1920 6f8 Handler 1: 1311 2: C:\MSOCache\All
| Users\90000409-6000-11D3-8CFE-0150048383C9\PA561401.CAB
| 2008-03-28 00:53:13:859 1920 6f8 Handler : MSI transaction completed. MSI:
| 0x80070643, Handler: 0x8024200b, Source: No, Reboot: 0
| 2008-03-28 00:53:13:859 1920 6f8 Handler : WARNING: First failure for
| update {55BA4A37-818B-40BD-ACB4-8FA7BF72FCC4}, transaction error =
| 0x8024200b, MSI result = 0x80070643, MSI action = InstallFiles
| 2008-03-28 00:53:13:953 1920 6f8 Handler : WARNING: Operation failed at
| update 0, Exit code = 0x8024200B
| 2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::
| 2008-03-28 00:53:13:953 1920 6f8 Handler :: END :: Handler: MSI Install
| 2008-03-28 00:53:13:953 1920 6f8 Handler :::::::::::::
| 2008-03-28 00:53:16:234 1024 390 Agent *********
| 2008-03-28 00:53:16:234 1024 390 Agent ** END ** Agent: Installing
| updates [CallerId = MicrosoftUpdate]
| 2008-03-28 00:53:16:312 1024 390 Agent *************
| 2008-03-28 00:53:16:234 3628 25c COMAPI >>-- RESUMED -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2008-03-28 00:53:16:437 3628 25c COMAPI - Install call complete (succeeded
| = 4, succeeded with errors = 0, failed = 9, unaccounted = 0)
| 2008-03-28 00:53:16:437 3628 25c COMAPI - Reboot required = No
| 2008-03-28 00:53:16:437 3628 25c COMAPI ---------
| 2008-03-28 00:53:16:437 3628 25c COMAPI -- END -- COMAPI: Install
| [ClientId = MicrosoftUpdate]
| 2008-03-28 00:53:16:437 3628 25c COMAPI -------------
| 2008-03-28 00:53:16:484 1024 744 AU Triggering Offline detection
| (non-interactive)
| 2008-03-28 00:53:16:500 1024 744 AU #############
| 2008-03-28 00:53:16:500 1024 744 AU ## START ## AU: Search for updates
| 2008-03-28 00:53:16:562 1024 744 AU #########
| 2008-03-28 00:53:17:640 1024 744 AU <<## SUBMITTED ## AU: Search for updates
| [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
| 2008-03-28 00:53:17:703 1024 200 Agent *************
| 2008-03-28 00:53:17:703 1024 200 Agent ** START ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2008-03-28 00:53:17:703 1024 200 Agent *********
| 2008-03-28 00:53:17:703 1024 200 Agent * Online = No; Ignore download
| priority = No
| 2008-03-28 00:53:17:703 1024 200 Agent * Criteria = "IsHidden=0 and
| IsInstalled=0 and DeploymentAction='Installation' and IsAssigned=1 or
| IsHidden=0 and IsPresent=1 and DeploymentAction='Uninstallation' and
| IsAssigned=1 or IsHidden=0 and IsInstalled=1 and
| DeploymentAction='Installation' and IsAssigned=1 and RebootRequired=1 or
| IsHidden=0 and IsInstalled=0 and DeploymentAction='Uninstallation' and
| IsAssigned=1 and RebootRequired=1"
| 2008-03-28 00:53:17:703 1024 200 Agent * ServiceID =
| {7971F918-A847-4430-9279-4A52D1EFE18D}
| 2008-03-28 01:00:38:265 1024 200 Agent * Added update
| {BF20A84C-6662-4755-B60D-7FE3A090EB01}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {EF1EEA96-5EA9-4157-BE05-394B6981987D}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {79AE03DF-D6EB-4DE2-B59F-37E963D7A69E}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent Update
| {C903FA8C-EC08-4366-804A-115F244C5C2D}.100 is pruned out due to potential
| supersedence
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {E33DB88F-49AB-4CCE-AA24-16D952526B6B}.101 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {B0A19737-38A6-45AE-B2D9-B3B4874BA86B}.101 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {07C5609D-1792-4E0C-9BC1-41B935B9986F}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {880F4592-A57E-4AF6-AE6C-C2988519DF4E}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {0465E15C-4740-4B0E-A451-F69FF1B5FEA6}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Added update
| {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9}.100 to search result
| 2008-03-28 01:00:38:312 1024 200 Agent * Found 9 updates and 34 categories
| in search; evaluated appl. rules of 1107 out of 1656 deployed entities
| 2008-03-28 01:00:38:703 1024 200 Agent *********
| 2008-03-28 01:00:38:703 1024 200 Agent ** END ** Agent: Finding updates
| [CallerId = AutomaticUpdates]
| 2008-03-28 01:00:38:703 1024 200 Agent *************
| 2008-03-28 01:00:39:140 1024 200 Report REPORT EVENT:
| {D620FA32-F1A8-4FB2-880B-8EEF74C88F76} 2008-03-28
| 00:53:14:234-0700 1 182 101 {D6C96BC9-5CD0-4CB8-9614-6BB691E6FFD9} 100 80070643
MicrosoftUpdate Failure Content
| Install Installation Failure: Windows failed to install the following update
| with error 0x80070643: Security Update for Microsoft Office Excel 2003
| (KB943985) v2.
| 2008-03-28 01:00:39:390 1024 904 AU >>## RESUMED ## AU: Search for updates
| [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
| 2008-03-28 01:00:39:421 1024 904 AU # 9 updates detected
| 2008-03-28 01:00:39:515 1024 904 AU #########
| 2008-03-28 01:00:39:515 1024 904 AU ## END ## AU: Search for updates
| [CallId = {67E8D038-E84F-4E7F-B36E-B16410A905B8}]
| 2008-03-28 01:00:39:515 1024 904 AU #############
| 2008-03-28 01:00:39:890 1024 904 AU Setting AU scheduled install time to
| 2008-03-28 10:00:00
| 2008-03-28 01:02:27:531 3432 7d0 Misc =========== Logging initialized
| (build: 7.0.6000.381, tz: -0700) ===========
| 2008-03-28 01:02:27:531 3432 7d0 Misc = Process:
| c:\06dbc7280636937bac53f61b2d0c1d\wusetup.exe
| 2008-03-28 01:02:27:531 3432 7d0 Setup Windows Update Client standalone
| setup : resource dll path is
| c:\06dbc7280636937bac53f61b2d0c1d\en\wusetup.exe.mui
| 2008-03-28 01:02:27:531 3432 7d0 Setup *********** Setup: Checking whether
| self-update is required ***********
| 2008-03-28 01:02:27:531 3432 7d0 Setup * Inf file:
| c:\06dbc7280636937bac53f61b2d0c1d\wusetup.inf
| 2008-03-28 01:02:27:921 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\cdm.dll: target version = 7.0.6000.381, required version
| = 7.0.6000.381
| 2008-03-28 01:02:27:953 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:27:984 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuapi.dll.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:015 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuauclt.exe: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:062 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:078 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaucpl.cpl.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:125 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:187 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuaueng.dll.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:218 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:234 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wucltui.dll.mui: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:265 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wups.dll: target version = 7.0.6000.381, required version
| = 7.0.6000.381
| 2008-03-28 01:02:28:281 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wups2.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:312 3432 7d0 Setup Update NOT required for
| C:\WINDOWS\system32\wuweb.dll: target version = 7.0.6000.381, required
| version = 7.0.6000.381
| 2008-03-28 01:02:28:312 3432 7d0 Setup * IsUpdateRequired = No
| 2008-03-28 01:02:28:328 3432 7d0 Setup Windows Update Client standalone
| setup : eula file path is c:\06dbc7280636937bac53f61b2d0c1d\en\eula.rtf
| 2008-03-28 01:02:33:718 3432 7d0 Setup wusetup has finished. Exit code is
| 0. Reboot is NOT needed
| 2008-03-28 01:06:22:109 1024 744 AU ########### AU: Uninitializing
| Automatic Updates ###########
| 2008-03-28 01:06:23:343 3072 bf4 CltUI AU client got new directive = 'None',
| serviceId = {00000000-0000-0000-0000-000000000000}, return = 0x80010108
| 2008-03-28 01:06:23:453 3072 bf4 CltUI FATAL: Failed to show client UI,
| directive=5, hr=80010108
| 2008-03-28 01:06:25:062 1024 744 Agent Sending shutdown notification to client
| 2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
| 2008-03-28 01:06:25:093 1024 744 Agent Sending shutdown notification to client
| 2008-03-28 01:06:25:109 1024 744 Agent Sending shutdown notification to client
| 2008-03-28 01:06:25:578 1024 744 Service *********
| 2008-03-28 01:06:25:578 1024 744 Service ** END ** Service: Service exit
| [Exit code = 0x240001]
| 2008-03-28 01:06:25:578 1024 744 Service *************
| 2008-03-28 01:10:38:281 1024 544 Misc =========== Logging initialized
| (build: 7.0.6000.381, tz: -0700) ===========
| 2008-03-28 01:10:38:281 1024 544 Misc = Process:
| C:\WINDOWS\System32\svchost.exe
| 2008-03-28 01:10:38:281 1024 544 Misc = Module:
| C:\WINDOWS\system32\wuaueng.dll
| 2008-03-28 01:10:38:281 1024 544 Service *************
| 2008-03-28 01:10:38:281 1024 544 Service ** START ** Service: Service startup
| 2008-03-28 01:10:38:281 1024 544 Service *********
| 2008-03-28 01:10:38:390 1024 544 Agent * WU client version 7.0.6000.381
| 2008-03-28 01:10:38:390 1024 544 Agent * Base directory:
| C:\WINDOWS\SoftwareDistribution
| 2008-03-28 01:10:38:406 1024 544 Agent * Access type: No proxy
| 2008-03-28 01:10:38:453 1024 544 Agent * Network state: Connected
|
|
| "Engel" wrote:
|
| > Hello Wolf,
| > Try this
| > <http://support.microsoft.com/kb/943144>
| > Reboot
| >
| > Try to update now.
| >
| > OR
| >
| > Go ahead and download Dial-a-fix.
| > <http://wiki.djlizard.net/Dial-a-fix>
| >
| > Reboot into safe m?de (F-8)
| >
| > Click the green checkmark and click Go.
| >
| > After it has finished, try Windows Update and see if you can get your
| > updates installed.
| >
| > Let us know what happens.
| > - -- --
| >
| >
| >
<http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx?query=dasha&dg=microsoft.public.windows.vista.security&cat=en_US_44DDA8C0-B0A3-4C26-9992-9ACF1CE50B77&lang=en&cr=US&pt=&catlist=D1CBF0BD-E8EE-4D73-8ECC-15AF7EC6783B&dglist=&ptlist=&exp=&sloc=en-us>
| >
| >
| >
| >
| >
| >
| > "Wolf" wrote:
| >
| > > The updates will download but they fail to install. The system does not give
| > > me a reason for the failure. Help.
| > > Here is the list of failed installations:
| > >
| > > Critical Update for Windows XP (KB886185)
| > > Security Update for Windows Messenger (KB887472)
| > > Security Update for Windows XP (KB904706)
| > > Update for Windows XP (KB900485)
| > > Update for Windows XP (KB922582)
| > > Update for Windows XP (KB916595)
| > > Update for Windows XP (KB920872)
| > > Security Update for Windows XP (KB924270)
| > > Security Update for Windows XP (KB923980)
| > > Security Update for Windows XP (KB926255)
| > > Security Update for Windows XP (KB928255)
| > > Security Update for Windows XP (KB928843)
| > > Security Update for Windows XP (KB927802)
| > > Security Update for Windows XP (KB924667)
| > > Security Update for Windows XP (KB927779)
| > > Security Update for Windows XP (KB918118)
| > > Security Update for Windows XP (KB926436)
| > > Security Update for Windows XP (KB925902)
| > > Security Update for Windows XP (KB931784)
| > > Security Update for Windows XP (KB930178)
| > > Security Update for Windows XP (KB931261)
| > > Security Update for Windows XP (KB932168)
| > > Security Update for Windows XP (KB920213)
| > > Update for Windows XP (KB930916)
| > > Cumulative Security Update for Outlook Express for Windows XP (KB929123)
| > > Security Update for Windows XP (KB935840)
| > > Security Update for Windows XP (KB935839)
| > > Security Update for Windows Media Player 6.4 (KB925398)
| > > Update for Windows XP (KB938828)
| > > Security Update for Windows XP (KB921503)
| > > Security Update for Windows XP (KB938829)
| > > Security Update for Windows Media Player 10 for Windows XP (KB936782)
| > > Security Update for Windows XP (KB938127)
| > > Update for Windows XP (KB933360)
| > > Security Update for Windows XP (KB936021)
| > > Security Update for Windows XP (KB923689)
| > > Security Update for Windows XP (KB933729)
| > > Security Update for Outlook Express for Windows XP (KB941202)
| > > Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
| > > Security Update for Windows XP (KB943460)
| > > Update for Windows XP (KB936357)
| > > Windows Malicious Software Removal Tool - November 2007 (KB890830)
| > > Windows Internet Explorer 7 for Windows XP
| > >


Reply With Quote
  #10  
Old 27-01-2009
 
Posts: n/a
RE: updates failed to install

If you are running XP and each time you try to install Windows Security
updates, then call up Microsoft at 1 866 727-2338. They have qualified
technicians there who will guide you through your problem. It is free of
charge to you and they know what they are doing. They fixed this same issue
with me.


"Wolf" wrote:

> The updates will download but they fail to install. The system does not give
> me a reason for the failure. Help.
> Here is the list of failed installations:
>
> Critical Update for Windows XP (KB886185)
> Security Update for Windows Messenger (KB887472)
> Security Update for Windows XP (KB904706)
> Update for Windows XP (KB900485)
> Update for Windows XP (KB922582)
> Update for Windows XP (KB916595)
> Update for Windows XP (KB920872)
> Security Update for Windows XP (KB924270)
> Security Update for Windows XP (KB923980)
> Security Update for Windows XP (KB926255)
> Security Update for Windows XP (KB928255)
> Security Update for Windows XP (KB928843)
> Security Update for Windows XP (KB927802)
> Security Update for Windows XP (KB924667)
> Security Update for Windows XP (KB927779)
> Security Update for Windows XP (KB918118)
> Security Update for Windows XP (KB926436)
> Security Update for Windows XP (KB925902)
> Security Update for Windows XP (KB931784)
> Security Update for Windows XP (KB930178)
> Security Update for Windows XP (KB931261)
> Security Update for Windows XP (KB932168)
> Security Update for Windows XP (KB920213)
> Update for Windows XP (KB930916)
> Cumulative Security Update for Outlook Express for Windows XP (KB929123)
> Security Update for Windows XP (KB935840)
> Security Update for Windows XP (KB935839)
> Security Update for Windows Media Player 6.4 (KB925398)
> Update for Windows XP (KB938828)
> Security Update for Windows XP (KB921503)
> Security Update for Windows XP (KB938829)
> Security Update for Windows Media Player 10 for Windows XP (KB936782)
> Security Update for Windows XP (KB938127)
> Update for Windows XP (KB933360)
> Security Update for Windows XP (KB936021)
> Security Update for Windows XP (KB923689)
> Security Update for Windows XP (KB933729)
> Security Update for Outlook Express for Windows XP (KB941202)
> Cumulative Security Update for Internet Explorer 6 for Windows XP (KB939653)
> Security Update for Windows XP (KB943460)
> Update for Windows XP (KB936357)
> Windows Malicious Software Removal Tool - November 2007 (KB890830)
> Windows Internet Explorer 7 for Windows XP
>

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