Go Back   TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Become a Member!
Forgot your username/password?
Tags Active Topics RSS Search Mark Forums Read

Sponsored Links

Vista Error 8007002 -final word?

Windows Update

Thread Tools Search this Thread
Old 29-11-2007
Posts: n/a
Vista Error 8007002 -final word?

So is there a final word on this error for those of us who have repeated the
microsoft "suggested fix" of stopping the service and manually clearing it's
data in hopes that a new download may be succesful (that's a work around...
not a fix.... and a cludgy one in my book)... and continue to have failures?

regedit anyone?

Reply With Quote
Old 29-11-2007
Posts: n/a
Having the same problem. Did all that was recommended and still the download

Got the same error, cleared the same data... and now I'm here =/ This sucks.

Nice to know I'm not the only one.
Reply With Quote
Old 29-11-2007
Posts: n/a
RE: Vista Error 8007002 -final word?

The same problem.....microsoft NET.framework 1.1 service pack 1...erroe
80070002....someone from microsoft administators must help
Reply With Quote
Old 29-11-2007
Posts: n/a
Indeed, nice to know I am not alone... same problem...done the data cleaning
that was suggested...no help !

I got the same problem I have done everything that they suggested, and I
still have no luck with installing this new update.

look TO the SOLUTION ERROR 80070002.....
Reply With Quote
Old 29-11-2007
Posts: n/a
same problem here. Glad to know I'm not alone.
Tried all the fixes I could through help and support pages - yeah,
definitely cluges, and they didn't work. Gave up when I reached "access
denied" while precisely following instructions, and decided to look here for
help instead.


I managed to install the update manually ! :D

Go to C:/windows/softwaredistribution/download/install/

Reply With Quote
Old 29-11-2007
Posts: n/a
I am having this problem as well for about 3 weeks now and got only one
single email from Bill with a copy of the text in the Vista help files. No
further reaction since. :-( I have tried some regedits as well but with no
success. I have forgotten from where I got the regidit advice but I think it
was B.G. as well.
Btw. They (MS) told me to re-install my windows completely! arrgg...

Reinstalling Windows won't necessarily solve the problem - I tried that, but
the same SEVEN updates I can't install still refused to work.
Reply With Quote
Old 30-11-2007
PA Bear
Posts: n/a
Re: Vista Error 8007002 -final word?

No "microsoft administrators" monitor this newsgroup (usually).

Start a free Windows Update support incident request:

Support for Windows Update:

Customers in the U.S. and Canada can receive technical support from
Microsoft Product Support Services at 1-866-PCSAFETY. There is no-charge for
support calls that are associated with security updates. When you call,
clearly state that your problem is related to a Security Update and cite the
update's KB number (e.g., KB931678).

In other countries, see
http://support.microsoft.com/default...r=securityhome > "No-Charge
Support...for virus and other security-related" issues in right-hand menu
for localized contact information.

For more information about how to contact Microsoft for support issues,
visit the International Support Web site:
Reply With Quote
Old 30-11-2007
Posts: n/a
RE: Vista Error 8007002 -final word?

I'm a bit "antsy" about deleting or renaming folders in my operating system,
and even more "antsy" about reloading my Vista OS, all to correct a problem
that was caused by Microsoft, i.e., this text at
http://support.microsoft.com/?kbid=910336 - CAUSE - This problem occurs when
some files in the update are missing, even though the update is downloaded
and extracted successfully, when referring to receipt of an 80070002 error

Surely there must be an easier method to "fix" this problem when an update
fails, maybe issuing the update with another name...

As you have already realized, I'm not "computer literate," but trying to
Reply With Quote
Old 30-11-2007
Posts: n/a
RE: Vista Error 8007002 -final word?

I hit a couple of issues
1. The install directory wasn't there - I suspect I messed it up while
trying to follow microsofts fixes. I tried the automatic update again, and
after it had failed the directory was there.
2. Vista complained that the application was from an unknown source, but the
details button said it was microsoft. Disturbing...
3. After restart, the UpdateUtil application is blocked - still not sure if
I'm meant to unblock it.
4. I still had the updates ready to install message, but they installed okay.

Any advice on the UpdateUtil application? Should I unblock it?
Reply With Quote
Old 30-11-2007
Posts: n/a
if anyone finds the solution to this please post! Have same problem and same
results as everyone else......nothing!

Gee so I'm not alone on this I was told to go delet the temp files at windows
that soft something or other than open another file to delet files but that
did not work i when to some web site asked for credit card to pay 2??.??
dollars for help can anyone help me i have a dell with windows vista
Reply With Quote
Old 30-11-2007
Posts: n/a
I tried the manual method as mentioned above and it worked fine. Too bad
Microsoft isn't 'up to speed' on this

this appears to work. go to

C:\Windows\SoftwareDistribution\download\Install (assuming your main
hard-drive is C:) and instal from there

Download directly from here
Then run Windows update. This worked for me.

I go to C:/Windows/SoftwareDistribution/download/ ----- and there is no
folder labeled "Install." How does one do this manual install?
Reply With Quote
Old 30-11-2007
Posts: n/a
Did you mean to download it to the desktop -- or do I need to save it in the
Download folder in SoftwareDistribution?

I noticed the same thing. Maybe the package wasn't signed properly and
that caused the whole problem.

Anyway, after a long hesitation I unblocked it. Everything seems to be
fine now.
Reply With Quote
Old 01-12-2007
Posts: n/a
RE: Vista Error 8007002 -final word?

I saved it to my desktop, created a restore point, installed. A message
indicated the install was successful. I restarted and then ran Windows Update
and it indicated there were no updates for my computer. I also checked in my
C drive/Windows ... etc. after restarted and now that Install folder is there.

I had written to Windows Update Tech Support and finally got an answer from
them tonight. So if the fix you told about and which worked for me doesn't
for someone else out there I would be happy to post the instructions received
by tech support to this forum if it's needed.
Reply With Quote
Old 07-06-2009
Join Date: Jun 2009
Posts: 1
How do install the update manually? From C

How do u down load the update manually from C/windows/softwaredistribution/install?
Reply With Quote

  TechArena Community > Technical Support > Computer Help > Windows XP > Windows Update
Tags: ,

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar Threads for: "Vista Error 8007002 -final word?"
Thread Thread Starter Forum Replies Last Post
vista config problems :final fantasy XI Dil-Ber Vista Setup and Install 1 22-11-2012 06:21 PM
Error Part: /word/document.xml, Line: 2, Column:15212 when Opening Word Document emvicente Windows Software 1 10-06-2011 03:31 AM
FFVII (Final Fantasy 7) on Vista 64 bit ABNER Video Games 3 01-08-2009 09:05 AM
Vista Service Pack 2 Final Version Scheduled for April absolute55 Operating Systems 0 26-11-2008 05:23 PM
Error Code 80070057 with Vista Business (final release) when Updat Ian Lauder Windows Update 1 05-02-2007 09:50 PM

All times are GMT +5.5. The time now is 07:20 AM.