Windows Vista Premium Error 8024402C

Hi, I am pulling my hair out. I have disabled all virus software, turned off
firewall and carried out the fix suggested by Microsoft in IE of automatic
settings but windows update still brings back this error.

Does anyone have any ideas? The net works fine otherwise through my adsl
router.

Windows version is...?

If you bypass the router and connect directly to the ADSL modem, does the
behavior persist?

Courtesy of MVP TauArian:

When searching for available updates on the Update site, you receive the
0x8024402C error
http://update.microsoft.com/windowsu...cleid=30&ln=en
A misconfigured Proxy/Firewall can cause this problem. Double-check the
Proxy/Firewall
settings

You may receive an error message when you search for available updates on
the Windows Update Web site or on the Microsoft Update Web site
http://support.microsoft.com/kb/883821

You may receive a "0x8024402C" error message when you scan for updates on
the Windows
http://support.microsoft.com/kb/900936
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.org/

Daniel Stoddart wrote:
> Hi, I am pulling my hair out. I have disabled all virus software, turned
> off
> firewall and carried out the fix suggested by Microsoft in IE of automatic
> settings but windows update still brings back this error.
>
> Does anyone have any ideas? The net works fine otherwise through my adsl
> router.

Hi, it is a fresh instal of Vista Premium that was activated over the phone.

I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
connected directly with ethernet. Failed on Wireless also.

Not sure what is wrong. Hope this helps.

"PA Bear" wrote:

> Windows version is...?
>
> If you bypass the router and connect directly to the ADSL modem, does the
> behavior persist?
>
> Courtesy of MVP TauArian:
>
> When searching for available updates on the Update site, you receive the
> 0x8024402C error
> http://update.microsoft.com/windowsu...cleid=30&ln=en
> A misconfigured Proxy/Firewall can cause this problem. Double-check the
> Proxy/Firewall
> settings
>
> You may receive an error message when you search for available updates on
> the Windows Update Web site or on the Microsoft Update Web site
> http://support.microsoft.com/kb/883821
>
> You may receive a "0x8024402C" error message when you scan for updates on
> the Windows
> http://support.microsoft.com/kb/900936
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin http://aumha.net
> DTS-L http://dts-l.org/
>
> Daniel Stoddart wrote:
> > Hi, I am pulling my hair out. I have disabled all virus software, turned
> > off
> > firewall and carried out the fix suggested by Microsoft in IE of automatic
> > settings but windows update still brings back this error.
> >
> > Does anyone have any ideas? The net works fine otherwise through my adsl
> > router.
>
>

And the articles I cited in my previous reply...?

Daniel Stoddart wrote:
> Hi, it is a fresh instal of Vista Premium that was activated over the
> phone.
>
> I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
> connected directly with ethernet. Failed on Wireless also.
>
> Not sure what is wrong. Hope this helps.
>
> "PA Bear" wrote:
>
>> Windows version is...?
>>
>> If you bypass the router and connect directly to the ADSL modem, does the
>> behavior persist?
>>
>> Courtesy of MVP TauArian:
>>
>> When searching for available updates on the Update site, you receive the
>> 0x8024402C error
>> http://update.microsoft.com/windowsu...cleid=30&ln=en
>> A misconfigured Proxy/Firewall can cause this problem. Double-check the
>> Proxy/Firewall
>> settings
>>
>> You may receive an error message when you search for available updates on
>> the Windows Update Web site or on the Microsoft Update Web site
>> http://support.microsoft.com/kb/883821
>>
>> You may receive a "0x8024402C" error message when you scan for updates on
>> the Windows
>> http://support.microsoft.com/kb/900936
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin http://aumha.net
>> DTS-L http://dts-l.org/
>>
>> Daniel Stoddart wrote:
>>> Hi, I am pulling my hair out. I have disabled all virus software, turned
>>> off
>>> firewall and carried out the fix suggested by Microsoft in IE of
>>> automatic
>>> settings but windows update still brings back this error.
>>>
>>> Does anyone have any ideas? The net works fine otherwise through my adsl
>>> router.

If connected directly to the Internet or to a home network -

Open Internet Explorer and click the Tools menu, select Internet Options, click the
Connections tab and now click LAN settings.

Under Automatic configuration, select the Automatically detect settings check box, and
then click OK.


--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Daniel Stoddart" <DanielStoddart@discussions.microsoft.com> wrote in message
news:03524B0B-45A0-4B89-AA02-87D4B574A915@microsoft.com...
| Hi, it is a fresh instal of Vista Premium that was activated over the phone.
|
| I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
| connected directly with ethernet. Failed on Wireless also.
|
| Not sure what is wrong. Hope this helps.
|
| "PA Bear" wrote:
|
| > Windows version is...?
| >
| > If you bypass the router and connect directly to the ADSL modem, does the
| > behavior persist?
| >
| > Courtesy of MVP TauArian:
| >
| > When searching for available updates on the Update site, you receive the
| > 0x8024402C error
| > http://update.microsoft.com/windowsu...cleid=30&ln=en
| > A misconfigured Proxy/Firewall can cause this problem. Double-check the
| > Proxy/Firewall
| > settings
| >
| > You may receive an error message when you search for available updates on
| > the Windows Update Web site or on the Microsoft Update Web site
| > http://support.microsoft.com/kb/883821
| >
| > You may receive a "0x8024402C" error message when you scan for updates on
| > the Windows
| > http://support.microsoft.com/kb/900936
| > --
| > ~Robear Dyer (PA Bear)
| > MS MVP-Windows (IE, OE, Security, Shell/User)
| > AumHa VSOP & Admin http://aumha.net
| > DTS-L http://dts-l.org/
| >
| > Daniel Stoddart wrote:
| > > Hi, I am pulling my hair out. I have disabled all virus software, turned
| > > off
| > > firewall and carried out the fix suggested by Microsoft in IE of automatic
| > > settings but windows update still brings back this error.
| > >
| > > Does anyone have any ideas? The net works fine otherwise through my adsl
| > > router.
| >
| >

Hi, I have tried to change my lan settings to automatic but no difference.

Still same error


"TaurArian [MS-MVP]" wrote:

> If connected directly to the Internet or to a home network -
>
> Open Internet Explorer and click the Tools menu, select Internet Options, click the
> Connections tab and now click LAN settings.
>
> Under Automatic configuration, select the Automatically detect settings check box, and
> then click OK.
>
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Daniel Stoddart" <DanielStoddart@discussions.microsoft.com> wrote in message
> news:03524B0B-45A0-4B89-AA02-87D4B574A915@microsoft.com...
> | Hi, it is a fresh instal of Vista Premium that was activated over the phone.
> |
> | I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
> | connected directly with ethernet. Failed on Wireless also.
> |
> | Not sure what is wrong. Hope this helps.
> |
> | "PA Bear" wrote:
> |
> | > Windows version is...?
> | >
> | > If you bypass the router and connect directly to the ADSL modem, does the
> | > behavior persist?
> | >
> | > Courtesy of MVP TauArian:
> | >
> | > When searching for available updates on the Update site, you receive the
> | > 0x8024402C error
> | > http://update.microsoft.com/windowsu...cleid=30&ln=en
> | > A misconfigured Proxy/Firewall can cause this problem. Double-check the
> | > Proxy/Firewall
> | > settings
> | >
> | > You may receive an error message when you search for available updates on
> | > the Windows Update Web site or on the Microsoft Update Web site
> | > http://support.microsoft.com/kb/883821
> | >
> | > You may receive a "0x8024402C" error message when you scan for updates on
> | > the Windows
> | > http://support.microsoft.com/kb/900936
> | > --
> | > ~Robear Dyer (PA Bear)
> | > MS MVP-Windows (IE, OE, Security, Shell/User)
> | > AumHa VSOP & Admin http://aumha.net
> | > DTS-L http://dts-l.org/
> | >
> | > Daniel Stoddart wrote:
> | > > Hi, I am pulling my hair out. I have disabled all virus software, turned
> | > > off
> | > > firewall and carried out the fix suggested by Microsoft in IE of automatic
> | > > settings but windows update still brings back this error.
> | > >
> | > > Does anyone have any ideas? The net works fine otherwise through my adsl
> | > > router.
> | >
> | >
>
>
>

For your Wireless Router - in the security tab, make sure you aren't blocking AcitveX
Check the manual that came with the netcomm and make sure that the inbuilt firewall isn't
blocking WU.
--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Daniel Stoddart" <DanielStoddart@discussions.microsoft.com> wrote in message
news:CD69CAA2-7F23-419A-9977-2F0BA8AC14A6@microsoft.com...
| Hi, I have tried to change my lan settings to automatic but no difference.
|
| Still same error
|
|
| "TaurArian [MS-MVP]" wrote:
|
| > If connected directly to the Internet or to a home network -
| >
| > Open Internet Explorer and click the Tools menu, select Internet Options, click the
| > Connections tab and now click LAN settings.
| >
| > Under Automatic configuration, select the Automatically detect settings check box, and
| > then click OK.
| >
| >
| > --
| > ====================================
| > TaurArian [MS-MVP] 2005-2008 - Australia
| > ====================================
| > How to make a good post: http://www.dts-l.org/goodpost.htm
| > http://taurarian.mvps.org/index.htm
| >
| > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
| >
| >
| > "Daniel Stoddart" <DanielStoddart@discussions.microsoft.com> wrote in message
| > news:03524B0B-45A0-4B89-AA02-87D4B574A915@microsoft.com...
| > | Hi, it is a fresh instal of Vista Premium that was activated over the phone.
| > |
| > | I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
| > | connected directly with ethernet. Failed on Wireless also.
| > |
| > | Not sure what is wrong. Hope this helps.
| > |
| > | "PA Bear" wrote:
| > |
| > | > Windows version is...?
| > | >
| > | > If you bypass the router and connect directly to the ADSL modem, does the
| > | > behavior persist?
| > | >
| > | > Courtesy of MVP TauArian:
| > | >
| > | > When searching for available updates on the Update site, you receive the
| > | > 0x8024402C error
| > | > http://update.microsoft.com/windowsu...cleid=30&ln=en
| > | > A misconfigured Proxy/Firewall can cause this problem. Double-check the
| > | > Proxy/Firewall
| > | > settings
| > | >
| > | > You may receive an error message when you search for available updates on
| > | > the Windows Update Web site or on the Microsoft Update Web site
| > | > http://support.microsoft.com/kb/883821
| > | >
| > | > You may receive a "0x8024402C" error message when you scan for updates on
| > | > the Windows
| > | > http://support.microsoft.com/kb/900936
| > | > --
| > | > ~Robear Dyer (PA Bear)
| > | > MS MVP-Windows (IE, OE, Security, Shell/User)
| > | > AumHa VSOP & Admin http://aumha.net
| > | > DTS-L http://dts-l.org/
| > | >
| > | > Daniel Stoddart wrote:
| > | > > Hi, I am pulling my hair out. I have disabled all virus software, turned
| > | > > off
| > | > > firewall and carried out the fix suggested by Microsoft in IE of automatic
| > | > > settings but windows update still brings back this error.
| > | > >
| > | > > Does anyone have any ideas? The net works fine otherwise through my adsl
| > | > > router.
| > | >
| > | >
| >
| >
| >

At least temporarily, change the dns servers

try openDNS
https://www.opendns.com/start

follow the instructions for your connection (router or PC)

Now try it--does it make a difference?

I find this is sometimes a mis-configured DNS server by your ISP

I have the same problem, same windows version, and the same modem. Did you
figure out how to fix it?

"Daniel Stoddart" wrote:

> Hi, it is a fresh instal of Vista Premium that was activated over the phone.
>
> I have a netcomm NB54PLUSW. I have connected it via USB with no luck. Also
> connected directly with ethernet. Failed on Wireless also.
>
> Not sure what is wrong. Hope this helps.
>
> "PA Bear" wrote:
>
> > Windows version is...?
> >
> > If you bypass the router and connect directly to the ADSL modem, does the
> > behavior persist?
> >
> > Courtesy of MVP TauArian:
> >
> > When searching for available updates on the Update site, you receive the
> > 0x8024402C error
> > http://update.microsoft.com/windowsu...cleid=30&ln=en
> > A misconfigured Proxy/Firewall can cause this problem. Double-check the
> > Proxy/Firewall
> > settings
> >
> > You may receive an error message when you search for available updates on
> > the Windows Update Web site or on the Microsoft Update Web site
> > http://support.microsoft.com/kb/883821
> >
> > You may receive a "0x8024402C" error message when you scan for updates on
> > the Windows
> > http://support.microsoft.com/kb/900936
> > --
> > ~Robear Dyer (PA Bear)
> > MS MVP-Windows (IE, OE, Security, Shell/User)
> > AumHa VSOP & Admin http://aumha.net
> > DTS-L http://dts-l.org/
> >
> > Daniel Stoddart wrote:
> > > Hi, I am pulling my hair out. I have disabled all virus software, turned
> > > off
> > > firewall and carried out the fix suggested by Microsoft in IE of automatic
> > > settings but windows update still brings back this error.
> > >
> > > Does anyone have any ideas? The net works fine otherwise through my adsl
> > > router.
> >
> >

[dolores86391]

To fix this problem with updates.

go to Internet Explorer, Right click, Properties..select Lan settings,
check box for " Automatically detect settings", click OK 2 times... finished.
Check again for updates . Should pull them successfully.

"Daniel Stoddart" wrote:

> Hi, I am pulling my hair out. I have disabled all virus software, turned off
> firewall and carried out the fix suggested by Microsoft in IE of automatic
> settings but windows update still brings back this error.
>
> Does anyone have any ideas? The net works fine otherwise through my adsl
> router.

I had the same problem and spent many hours in front of the computer trying
to fix it. I don't know if you solved it yet, but here is how I fixed it.
Go to control panel, network and internet, network and sharing center,
manage network connections, select the connection, go to diagnose this
connection, an error came up saying there was a problem with the IP settings
and from there it can automatically reconfigure itself to the correct
settings.

"Daniel Stoddart" wrote:

> Hi, I am pulling my hair out. I have disabled all virus software, turned off
> firewall and carried out the fix suggested by Microsoft in IE of automatic
> settings but windows update still brings back this error.
>
> Does anyone have any ideas? The net works fine otherwise through my adsl
> router.

--
gazza wrote: I have had this problem also but it started on the 29/10/2007
up until then all was ok. its only KB915597 and the definitions after
1.22.3481.0 that have failed. hope this helps


"stylistlaurie" wrote:

> I had the same problem and spent many hours in front of the computer trying
> to fix it. I don't know if you solved it yet, but here is how I fixed it.
> Go to control panel, network and internet, network and sharing center,
> manage network connections, select the connection, go to diagnose this
> connection, an error came up saying there was a problem with the IP settings
> and from there it can automatically reconfigure itself to the correct
> settings.
>
> "Daniel Stoddart" wrote:
>
> > Hi, I am pulling my hair out. I have disabled all virus software, turned off
> > firewall and carried out the fix suggested by Microsoft in IE of automatic
> > settings but windows update still brings back this error.
> >
> > Does anyone have any ideas? The net works fine otherwise through my adsl
> > router.

This worked for me. Specifically, I had to click the button stating "Obtain
DNS Server address automatically" rather than "use the following DNS server
address."

"gerry.frawley@gmail.com" wrote:

> At least temporarily, change the dns servers
>
> try openDNS
> https://www.opendns.com/start
>
> follow the instructions for your connection (router or PC)
>
> Now try it--does it make a difference?
>
> I find this is sometimes a mis-configured DNS server by your ISP
>
>

I think I have fixed the problem by uninstallingthe last 2 updates for Vista
Kb931213 and KB93953 then restarting and updating via windows update. I
recieved 2 new updates as well as the uninstalled updates but I need to find
if thats all there is??
--
Gazza


"gazza" wrote:

>
> --
> gazza wrote: I have had this problem also but it started on the 29/10/2007
> up until then all was ok. its only KB915597 and the definitions after
> 1.22.3481.0 that have failed. hope this helps
>
>
> "stylistlaurie" wrote:
>
> > I had the same problem and spent many hours in front of the computer trying
> > to fix it. I don't know if you solved it yet, but here is how I fixed it.
> > Go to control panel, network and internet, network and sharing center,
> > manage network connections, select the connection, go to diagnose this
> > connection, an error came up saying there was a problem with the IP settings
> > and from there it can automatically reconfigure itself to the correct
> > settings.
> >
> > "Daniel Stoddart" wrote:
> >
> > > Hi, I am pulling my hair out. I have disabled all virus software, turned off
> > > firewall and carried out the fix suggested by Microsoft in IE of automatic
> > > settings but windows update still brings back this error.
> > >
> > > Does anyone have any ideas? The net works fine otherwise through my adsl
> > > router.