EVERY time BF turns on computer he got message: " configuring
updates stage 3 of 3, 0% installed, do not shut off computer." Because
Windows Update had downloaded 0 % even after 1 hour so, he shut off computer
and restarted it again. Now it is in a continuous loop. Every time the PC
reboots it says update 3 of 3, 0% installed etc, and then it
continues to message "Wait for the Windows Install..." after a
couple of minutes the server reboots and starts all over with update 3 of 3.
Pressing F10 to get "safe mode" options results in the black screen with
options, but no matter which option is highlighted (safe mode,
safe mode with networking, or safe mode with Command prompt), it defaults to
a normal startup, (cannot get to 'restore to an earlier point' page) then
the windows screen comes on saying " configuring
updates stage 3 of 3, 0% installed, do not shut off computer and the entire
loop happens again, with or without him shutting it off. Everything is
frozen, he cannot move mouse, cursor, cannot
get windows task manager Ctrl/Alt/Del. pressing buttons, nothingworks. How
can he get out of this endless loop? We've checked all physical connections:
BF has lost install CD (already). So, other than going to repair shop to
have Vista re-installed, do you have any ideas? ( I use XP, not Vista and am
trying to get info for him). I've suggested (if he gets out of
loop, somehow) that he not get automatic updates, but instead, asks for
notification so he can review.
Thanks for any help
Reply With Quote
Bookmarks