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Unable to install update for Windows update - Vista Ultimate Editi

Windows Update


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  #1  
Old 06-09-2007
Richard Wells
 
Posts: n/a
Unable to install update for Windows update - Vista Ultimate Editi

Hi

I've been unable to apply updates to Vista with the following symptoms:

I originally had some error 80070005 messages and I tried clearing the
Software Distribution folder, then re-starting the Update process. This
appears to run but then it prompts me that Windows Update needs to install an
update.

I then click Install Now button and when immediately prompted, enter
administrator credentials (these are accepted and they are the same Domain
Admin credentials I use to run other stuff as Admin with no problem) - but
then I get a prompt "You need to provide administrator permission" -
presumably that is what I had already done!!??

I don't know why I get this message right after I enter the Domain Admin
account credentials. I've tried to update my PC by logging in as Domain Admin
and also as Local Machine Admin - no joy!

Any ideas gratefully received!
Thanks
--
Richard Wells

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  #2  
Old 06-09-2007
Dwarf
 
Posts: n/a
RE: Unable to install update for Windows update - Vista Ultimate Editi

Try activating the main Administrator account - for the procedure, see my
post 'Problematic Updates in Windows Vista', also in this newsgroup - and run
Windows update from this account instead. This account should only be used
for the purpose of installing problematic updates, and I recommend that you
disable it afterwards. Also, download and install the Belarc Advisor (in your
normal account) and use that to check for update success (it is known for
updates to be shown in Windows update as being correctly installed when they
are not).

Belarc Advisor : www.belarc.com

"Richard Wells" wrote:

> Hi
>
> I've been unable to apply updates to Vista with the following symptoms:
>
> I originally had some error 80070005 messages and I tried clearing the
> Software Distribution folder, then re-starting the Update process. This
> appears to run but then it prompts me that Windows Update needs to install an
> update.
>
> I then click Install Now button and when immediately prompted, enter
> administrator credentials (these are accepted and they are the same Domain
> Admin credentials I use to run other stuff as Admin with no problem) - but
> then I get a prompt "You need to provide administrator permission" -
> presumably that is what I had already done!!??
>
> I don't know why I get this message right after I enter the Domain Admin
> account credentials. I've tried to update my PC by logging in as Domain Admin
> and also as Local Machine Admin - no joy!
>
> Any ideas gratefully received!
> Thanks
> --
> Richard Wells

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  #3  
Old 06-09-2007
Richard Wells
 
Posts: n/a
RE: Unable to install update for Windows update - Vista Ultimate E

Thanks - but as I wrote in my original post, I've tried running updates as
Local Admin (this account has always been active since I upgraded an XP
machine that was a member of a domain. My own domain account was already a
member of local admins).

Maybe the upgrade from XP was not the best option...
--
Richard Wells


"Dwarf" wrote:

> Try activating the main Administrator account - for the procedure, see my
> post 'Problematic Updates in Windows Vista', also in this newsgroup - and run
> Windows update from this account instead. This account should only be used
> for the purpose of installing problematic updates, and I recommend that you
> disable it afterwards. Also, download and install the Belarc Advisor (in your
> normal account) and use that to check for update success (it is known for
> updates to be shown in Windows update as being correctly installed when they
> are not).
>
> Belarc Advisor : www.belarc.com
>
> "Richard Wells" wrote:
>
> > Hi
> >
> > I've been unable to apply updates to Vista with the following symptoms:
> >
> > I originally had some error 80070005 messages and I tried clearing the
> > Software Distribution folder, then re-starting the Update process. This
> > appears to run but then it prompts me that Windows Update needs to install an
> > update.
> >
> > I then click Install Now button and when immediately prompted, enter
> > administrator credentials (these are accepted and they are the same Domain
> > Admin credentials I use to run other stuff as Admin with no problem) - but
> > then I get a prompt "You need to provide administrator permission" -
> > presumably that is what I had already done!!??
> >
> > I don't know why I get this message right after I enter the Domain Admin
> > account credentials. I've tried to update my PC by logging in as Domain Admin
> > and also as Local Machine Admin - no joy!
> >
> > Any ideas gratefully received!
> > Thanks
> > --
> > Richard Wells

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  #4  
Old 07-09-2007
Robert Aldwinckle
 
Posts: n/a
Re: Unable to install update for Windows update - Vista Ultimate E

"Richard Wells" <RichardWells@discussions.microsoft.com> wrote in message
news:419E15DD-C5C6-4A0B-B091-3B1823A90894@microsoft.com...
> Thanks - but as I wrote in my original post, I've tried running updates as
> Local Admin (this account has always been active since I upgraded an XP
> machine that was a member of a domain. My own domain account was already a
> member of local admins).
>
> Maybe the upgrade from XP was not the best option...



That could be a good clue. E.g. it may be a file permissions issue
which you could fix with cacls (in a cmd window.)

If the log(s) (including the Event log) aren't giving you enough clues
about what your symptom means you could try running ProcMon
to supplement them.


Good luck

Robert Aldwinckle
---


> --
> Richard Wells
>
>
> "Dwarf" wrote:
>
>> Try activating the main Administrator account - for the procedure, see my
>> post 'Problematic Updates in Windows Vista', also in this newsgroup - and run
>> Windows update from this account instead. This account should only be used
>> for the purpose of installing problematic updates, and I recommend that you
>> disable it afterwards. Also, download and install the Belarc Advisor (in your
>> normal account) and use that to check for update success (it is known for
>> updates to be shown in Windows update as being correctly installed when they
>> are not).
>>
>> Belarc Advisor : www.belarc.com
>>
>> "Richard Wells" wrote:
>>
>> > Hi
>> >
>> > I've been unable to apply updates to Vista with the following symptoms:
>> >
>> > I originally had some error 80070005 messages and I tried clearing the
>> > Software Distribution folder, then re-starting the Update process. This
>> > appears to run but then it prompts me that Windows Update needs to install an
>> > update.
>> >
>> > I then click Install Now button and when immediately prompted, enter
>> > administrator credentials (these are accepted and they are the same Domain
>> > Admin credentials I use to run other stuff as Admin with no problem) - but
>> > then I get a prompt "You need to provide administrator permission" -
>> > presumably that is what I had already done!!??
>> >
>> > I don't know why I get this message right after I enter the Domain Admin
>> > account credentials. I've tried to update my PC by logging in as Domain Admin
>> > and also as Local Machine Admin - no joy!
>> >
>> > Any ideas gratefully received!
>> > Thanks
>> > --
>> > Richard Wells



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  #5  
Old 15-09-2007
Dwarf
 
Posts: n/a
RE: Unable to install update for Windows update - Vista Ultimate E

Hi Richard,

I notice that you upgraded from XP to Vista. Although Microsoft say that
there shouldn't be any problems using upgrade media ( I am assuming that you
used an upgrade version and not the full version), it is advisable to do a
clean install. For the procedure, see the post 'Activation error Home Premium
UG over WinXP Prof' in the newsgroup 'Windows Vista General Discussion'
(substitute your version of Vista where it says Home Premium). Before you do
this, you might like to save any important files to a writeable CD or DVD or,
if you have one, to an external hard drive. These can then be restored once
you have carried out the upgrade. Make a note of your domain settings and use
these to setup your user accounts on your new installation.
Dwarf


"Richard Wells" wrote:

> Thanks - but as I wrote in my original post, I've tried running updates as
> Local Admin (this account has always been active since I upgraded an XP
> machine that was a member of a domain. My own domain account was already a
> member of local admins).
>
> Maybe the upgrade from XP was not the best option...
> --
> Richard Wells


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