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Thread: Windows Update Failure - Error Code 80073712

  1. #1
    OrDracul Guest

    Windows Update Failure - Error Code 80073712

    I had a system crash while preparing to download updates and now the update
    client says it cannot search for updates - error code 80073712. I have tried
    shutting down the service, deleting files then restarting the service, but to
    no avail. Please, what do I do to correct this problem.

    TIA for the assistance..

  2. #2
    MowGreen [MVP] Guest

    Re: Windows Update Failure - Error Code 80073712

    Wait, the *Crystal Ball* is booting up.
    Is this Windows Vista ?
    Did you try System Restore ?


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    OrDracul wrote:

    > I had a system crash while preparing to download updates and now the update
    > client says it cannot search for updates - error code 80073712. I have tried
    > shutting down the service, deleting files then restarting the service, but to
    > no avail. Please, what do I do to correct this problem.
    >
    > TIA for the assistance..


  3. #3
    OrDracul Guest

    Re: Windows Update Failure - Error Code 80073712

    " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    I will try a system restore... it's a good thing I turned it back on a few
    days ago.. and.. that it seems to work better in Vista. It was right inthe
    middle of scanning when something faulted the system and everything froze.. I
    will do another vir scan tonight before bed. Malware/Spyware is clean.

    "MowGreen [MVP]" wrote:

    > Wait, the *Crystal Ball* is booting up.
    > Is this Windows Vista ?
    > Did you try System Restore ?
    >
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > OrDracul wrote:
    >
    > > I had a system crash while preparing to download updates and now the update
    > > client says it cannot search for updates - error code 80073712. I have tried
    > > shutting down the service, deleting files then restarting the service, but to
    > > no avail. Please, what do I do to correct this problem.
    > >
    > > TIA for the assistance..

    >


  4. #4
    OrDracul Guest

    Re: Windows Update Failure - Error Code 80073712

    Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    turn it back on about a day too late.. apparently.. had meant to only clear
    initial points to save system space.. * sighs * What do I do now? and what do
    you mean by " The Crystal Ball " please?

    "OrDracul" wrote:

    > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > I will try a system restore... it's a good thing I turned it back on a few
    > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > middle of scanning when something faulted the system and everything froze.. I
    > will do another vir scan tonight before bed. Malware/Spyware is clean.
    >
    > "MowGreen [MVP]" wrote:
    >
    > > Wait, the *Crystal Ball* is booting up.
    > > Is this Windows Vista ?
    > > Did you try System Restore ?
    > >
    > >
    > > MowGreen [MVP 2003-2007]
    > > ===============
    > > *-343-* FDNY
    > > Never Forgotten
    > > ===============
    > >
    > >
    > >
    > > OrDracul wrote:
    > >
    > > > I had a system crash while preparing to download updates and now the update
    > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > shutting down the service, deleting files then restarting the service, but to
    > > > no avail. Please, what do I do to correct this problem.
    > > >
    > > > TIA for the assistance..

    > >


  5. #5
    TaurArian Guest

    Re: Windows Update Failure - Error Code 80073712

    I have several Crystal balls and when I gaze into them, I still cannot
    determine the future etc. or get answers to my questions.

    Seriously, in other words, unless you state what OS you're using, then
    responders are only guessing, hence gazing into a crystal ball to seek the
    information you forgot to include in your original post.



    "OrDracul" wrote:

    > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > turn it back on about a day too late.. apparently.. had meant to only clear
    > initial points to save system space.. * sighs * What do I do now? and what do
    > you mean by " The Crystal Ball " please?
    >
    > "OrDracul" wrote:
    >
    > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > I will try a system restore... it's a good thing I turned it back on a few
    > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > middle of scanning when something faulted the system and everything froze.. I
    > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > >
    > > "MowGreen [MVP]" wrote:
    > >
    > > > Wait, the *Crystal Ball* is booting up.
    > > > Is this Windows Vista ?
    > > > Did you try System Restore ?
    > > >
    > > >
    > > > MowGreen [MVP 2003-2007]
    > > > ===============
    > > > *-343-* FDNY
    > > > Never Forgotten
    > > > ===============
    > > >
    > > >
    > > >
    > > > OrDracul wrote:
    > > >
    > > > > I had a system crash while preparing to download updates and now the update
    > > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > no avail. Please, what do I do to correct this problem.
    > > > >
    > > > > TIA for the assistance..
    > > >


  6. #6
    OrDracul Guest

    Re: Windows Update Failure - Error Code 80073712

    Welll.... My Bad.. Execpt in the second post.. You know.. My life is busy
    as well and sometimes we do forget a few things.. So don't waste the clock
    here either with a lot of metaphors and afforisms and junk, ok? .. If a
    version number was needed and I neglected.. then simply state instead of
    being crass bordering on less fortunate terms.
    Thank you TaurArian for speaking plainly..

    Windows Type: Vista Ultimate

    Windows Version: 6000

    "TaurArian" wrote:

    > I have several Crystal balls and when I gaze into them, I still cannot
    > determine the future etc. or get answers to my questions.
    >
    > Seriously, in other words, unless you state what OS you're using, then
    > responders are only guessing, hence gazing into a crystal ball to seek the
    > information you forgot to include in your original post.
    >
    >
    >
    > "OrDracul" wrote:
    >
    > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > > turn it back on about a day too late.. apparently.. had meant to only clear
    > > initial points to save system space.. * sighs * What do I do now? and what do
    > > you mean by " The Crystal Ball " please?
    > >
    > > "OrDracul" wrote:
    > >
    > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > > I will try a system restore... it's a good thing I turned it back on a few
    > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > > middle of scanning when something faulted the system and everything froze.. I
    > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > > >
    > > > "MowGreen [MVP]" wrote:
    > > >
    > > > > Wait, the *Crystal Ball* is booting up.
    > > > > Is this Windows Vista ?
    > > > > Did you try System Restore ?
    > > > >
    > > > >
    > > > > MowGreen [MVP 2003-2007]
    > > > > ===============
    > > > > *-343-* FDNY
    > > > > Never Forgotten
    > > > > ===============
    > > > >
    > > > >
    > > > >
    > > > > OrDracul wrote:
    > > > >
    > > > > > I had a system crash while preparing to download updates and now the update
    > > > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > > no avail. Please, what do I do to correct this problem.
    > > > > >
    > > > > > TIA for the assistance..
    > > > >


  7. #7
    TaurArian Guest

    Re: Windows Update Failure - Error Code 80073712

    Unfortunately not much help for Vista - so if you have to resort to
    contacting MS please post back any feedback to assist others -

    In the meantime -

    The "Windows Features" dialog box is empty in Windows Vista, or you receive
    an error message that includes the following code when you try to use Windows
    Update: "0x80073712"
    http://support.microsoft.com/kb/931712/en-us

    otherwise start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527



    "OrDracul" wrote:

    > Welll.... My Bad.. Execpt in the second post.. You know.. My life is busy
    > as well and sometimes we do forget a few things.. So don't waste the clock
    > here either with a lot of metaphors and afforisms and junk, ok? .. If a
    > version number was needed and I neglected.. then simply state instead of
    > being crass bordering on less fortunate terms.
    > Thank you TaurArian for speaking plainly..
    >
    > Windows Type: Vista Ultimate
    >
    > Windows Version: 6000
    >
    > "TaurArian" wrote:
    >
    > > I have several Crystal balls and when I gaze into them, I still cannot
    > > determine the future etc. or get answers to my questions.
    > >
    > > Seriously, in other words, unless you state what OS you're using, then
    > > responders are only guessing, hence gazing into a crystal ball to seek the
    > > information you forgot to include in your original post.
    > >
    > >
    > >
    > > "OrDracul" wrote:
    > >
    > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > > > turn it back on about a day too late.. apparently.. had meant to only clear
    > > > initial points to save system space.. * sighs * What do I do now? and what do
    > > > you mean by " The Crystal Ball " please?
    > > >
    > > > "OrDracul" wrote:
    > > >
    > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > > > I will try a system restore... it's a good thing I turned it back on a few
    > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > > > middle of scanning when something faulted the system and everything froze.. I
    > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > > > >
    > > > > "MowGreen [MVP]" wrote:
    > > > >
    > > > > > Wait, the *Crystal Ball* is booting up.
    > > > > > Is this Windows Vista ?
    > > > > > Did you try System Restore ?
    > > > > >
    > > > > >
    > > > > > MowGreen [MVP 2003-2007]
    > > > > > ===============
    > > > > > *-343-* FDNY
    > > > > > Never Forgotten
    > > > > > ===============
    > > > > >
    > > > > >
    > > > > >
    > > > > > OrDracul wrote:
    > > > > >
    > > > > > > I had a system crash while preparing to download updates and now the update
    > > > > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > > > no avail. Please, what do I do to correct this problem.
    > > > > > >
    > > > > > > TIA for the assistance..
    > > > > >


  8. #8
    OrDracul Guest

    Re: Windows Update Failure - Error Code 80073712

    Very well then.. We will post finding here as well... in time
    Blessed be

    "TaurArian" wrote:

    > Unfortunately not much help for Vista - so if you have to resort to
    > contacting MS please post back any feedback to assist others -
    >
    > In the meantime -
    >
    > The "Windows Features" dialog box is empty in Windows Vista, or you receive
    > an error message that includes the following code when you try to use Windows
    > Update: "0x80073712"
    > http://support.microsoft.com/kb/931712/en-us
    >
    > otherwise start a free Windows Update support incident request:
    > https://support.microsoft.com/oas/de...spx?gprid=6527
    >
    >
    >
    > "OrDracul" wrote:
    >
    > > Welll.... My Bad.. Execpt in the second post.. You know.. My life is busy
    > > as well and sometimes we do forget a few things.. So don't waste the clock
    > > here either with a lot of metaphors and afforisms and junk, ok? .. If a
    > > version number was needed and I neglected.. then simply state instead of
    > > being crass bordering on less fortunate terms.
    > > Thank you TaurArian for speaking plainly..
    > >
    > > Windows Type: Vista Ultimate
    > >
    > > Windows Version: 6000
    > >
    > > "TaurArian" wrote:
    > >
    > > > I have several Crystal balls and when I gaze into them, I still cannot
    > > > determine the future etc. or get answers to my questions.
    > > >
    > > > Seriously, in other words, unless you state what OS you're using, then
    > > > responders are only guessing, hence gazing into a crystal ball to seek the
    > > > information you forgot to include in your original post.
    > > >
    > > >
    > > >
    > > > "OrDracul" wrote:
    > > >
    > > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > > > > turn it back on about a day too late.. apparently.. had meant to only clear
    > > > > initial points to save system space.. * sighs * What do I do now? and what do
    > > > > you mean by " The Crystal Ball " please?
    > > > >
    > > > > "OrDracul" wrote:
    > > > >
    > > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > > > > I will try a system restore... it's a good thing I turned it back on a few
    > > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > > > > middle of scanning when something faulted the system and everything froze.. I
    > > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > > > > >
    > > > > > "MowGreen [MVP]" wrote:
    > > > > >
    > > > > > > Wait, the *Crystal Ball* is booting up.
    > > > > > > Is this Windows Vista ?
    > > > > > > Did you try System Restore ?
    > > > > > >
    > > > > > >
    > > > > > > MowGreen [MVP 2003-2007]
    > > > > > > ===============
    > > > > > > *-343-* FDNY
    > > > > > > Never Forgotten
    > > > > > > ===============
    > > > > > >
    > > > > > >
    > > > > > >
    > > > > > > OrDracul wrote:
    > > > > > >
    > > > > > > > I had a system crash while preparing to download updates and now the update
    > > > > > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > > > > no avail. Please, what do I do to correct this problem.
    > > > > > > >
    > > > > > > > TIA for the assistance..
    > > > > > >


  9. #9
    TaurArian [MS-MVP] Guest

    Re: Windows Update Failure - Error Code 80073712

    Thanks, the more feedback we get with Vista, the better as it will help others.
    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "OrDracul" <OrDracul@discussions.microsoft.com> wrote in message
    news:E409B691-C1FD-4A6E-B0ED-75F11F21F133@microsoft.com...
    | Very well then.. We will post finding here as well... in time
    | Blessed be
    |
    | "TaurArian" wrote:
    |
    | > Unfortunately not much help for Vista - so if you have to resort to
    | > contacting MS please post back any feedback to assist others -
    | >
    | > In the meantime -
    | >
    | > The "Windows Features" dialog box is empty in Windows Vista, or you receive
    | > an error message that includes the following code when you try to use Windows
    | > Update: "0x80073712"
    | > http://support.microsoft.com/kb/931712/en-us
    | >
    | > otherwise start a free Windows Update support incident request:
    | > https://support.microsoft.com/oas/de...spx?gprid=6527
    | >
    | >
    | >
    | > "OrDracul" wrote:
    | >
    | > > Welll.... My Bad.. Execpt in the second post.. You know.. My life is busy
    | > > as well and sometimes we do forget a few things.. So don't waste the clock
    | > > here either with a lot of metaphors and afforisms and junk, ok? .. If a
    | > > version number was needed and I neglected.. then simply state instead of
    | > > being crass bordering on less fortunate terms.
    | > > Thank you TaurArian for speaking plainly..
    | > >
    | > > Windows Type: Vista Ultimate
    | > >
    | > > Windows Version: 6000
    | > >
    | > > "TaurArian" wrote:
    | > >
    | > > > I have several Crystal balls and when I gaze into them, I still cannot
    | > > > determine the future etc. or get answers to my questions.
    | > > >
    | > > > Seriously, in other words, unless you state what OS you're using, then
    | > > > responders are only guessing, hence gazing into a crystal ball to seek the
    | > > > information you forgot to include in your original post.
    | > > >
    | > > >
    | > > >
    | > > > "OrDracul" wrote:
    | > > >
    | > > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    | > > > > turn it back on about a day too late.. apparently.. had meant to only clear
    | > > > > initial points to save system space.. * sighs * What do I do now? and what do
    | > > > > you mean by " The Crystal Ball " please?
    | > > > >
    | > > > > "OrDracul" wrote:
    | > > > >
    | > > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    | > > > > > I will try a system restore... it's a good thing I turned it back on a few
    | > > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    | > > > > > middle of scanning when something faulted the system and everything froze.. I
    | > > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    | > > > > >
    | > > > > > "MowGreen [MVP]" wrote:
    | > > > > >
    | > > > > > > Wait, the *Crystal Ball* is booting up.
    | > > > > > > Is this Windows Vista ?
    | > > > > > > Did you try System Restore ?
    | > > > > > >
    | > > > > > >
    | > > > > > > MowGreen [MVP 2003-2007]
    | > > > > > > ===============
    | > > > > > > *-343-* FDNY
    | > > > > > > Never Forgotten
    | > > > > > > ===============
    | > > > > > >
    | > > > > > >
    | > > > > > >
    | > > > > > > OrDracul wrote:
    | > > > > > >
    | > > > > > > > I had a system crash while preparing to download updates and now the
    update
    | > > > > > > > client says it cannot search for updates - error code 80073712. I have
    tried
    | > > > > > > > shutting down the service, deleting files then restarting the service, but
    to
    | > > > > > > > no avail. Please, what do I do to correct this problem.
    | > > > > > > >
    | > > > > > > > TIA for the assistance..
    | > > > > > >



  10. #10
    carl Guest

    Re: Windows Update Failure - Error Code 80073712

    I had the same problem with Vista Ultimate. Updated fine untill the new
    update download on the 8-24-2007. After that would not update and error
    80073712. After almost 4 hrs on the phone with Cust. Service And trying to
    delete DirtyStore(wasn't there), Shutting down services and renaming Catroot2
    and Softwaredistribution no go still. another suggestion was to delete the
    pending.xml which gives me a whole new error 800b0100. Cust Service best
    advice was to reinstall. I've noticed in catroot2 a file dberr.txt that has
    these lines
    CatalogDB: 8:59:05 PM 8/29/2007: SyncDB:: AddCatalog: oem5.cat
    CatalogDB: 8:59:06 PM 8/29/2007: catdbsvc.cpp at line #1501 encountered
    error 0x000003ee
    CatalogDB: 9:19:27 PM 8/29/2007: catdbsvc.cpp at line #1363 encountered
    error 0x000003ee
    CatalogDB: 9:19:28 PM 8/29/2007: SyncDB:: AddCatalog: oem5.cat
    CatalogDB: 9:19:28 PM 8/29/2007: catdbsvc.cpp at line #1501 encountered
    error 0x000003ee
    CatalogDB: 9:24:31 PM 8/29/2007: catdbsvc.cpp at line #1363 encountered
    error 0x000003ee

    and

    atalogDB: 8:33:31 PM 8/29/2007: SyncDB:: AddCatalog: oem4.cat
    CatalogDB: 8:33:31 PM 8/29/2007: catdbsvc.cpp at line #1363 encountered
    error 0x000003ee
    CatalogDB: 8:33:31 PM 8/29/2007: SyncDB:: AddCatalog: oem5.cat
    CatalogDB: 8:33:31 PM 8/29/2007: catdbsvc.cpp at line #1501 encountered
    error 0x000003ee
    CatalogDB: 8:33:31 PM 8/29/2007: SyncDB:: AddCatalog: oem6.cat

    Course I have no idea what that means and guess this weekend i will save
    everything and reinstall.

    "TaurArian [MS-MVP]" wrote:

    > Thanks, the more feedback we get with Vista, the better as it will help others.
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2008 - Australia
    > ====================================
    > How to make a good post: http://www.dts-l.org/goodpost.htm
    > Defending your machine: http://defendingyourmachine2.blogspot.com/
    > http://taurarian.mvps.org/index.htm
    >
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "OrDracul" <OrDracul@discussions.microsoft.com> wrote in message
    > news:E409B691-C1FD-4A6E-B0ED-75F11F21F133@microsoft.com...
    > | Very well then.. We will post finding here as well... in time
    > | Blessed be
    > |
    > | "TaurArian" wrote:
    > |
    > | > Unfortunately not much help for Vista - so if you have to resort to
    > | > contacting MS please post back any feedback to assist others -
    > | >
    > | > In the meantime -
    > | >
    > | > The "Windows Features" dialog box is empty in Windows Vista, or you receive
    > | > an error message that includes the following code when you try to use Windows
    > | > Update: "0x80073712"
    > | > http://support.microsoft.com/kb/931712/en-us
    > | >
    > | > otherwise start a free Windows Update support incident request:
    > | > https://support.microsoft.com/oas/de...spx?gprid=6527
    > | >
    > | >
    > | >
    > | > "OrDracul" wrote:
    > | >
    > | > > Welll.... My Bad.. Execpt in the second post.. You know.. My life is busy
    > | > > as well and sometimes we do forget a few things.. So don't waste the clock
    > | > > here either with a lot of metaphors and afforisms and junk, ok? .. If a
    > | > > version number was needed and I neglected.. then simply state instead of
    > | > > being crass bordering on less fortunate terms.
    > | > > Thank you TaurArian for speaking plainly..
    > | > >
    > | > > Windows Type: Vista Ultimate
    > | > >
    > | > > Windows Version: 6000
    > | > >
    > | > > "TaurArian" wrote:
    > | > >
    > | > > > I have several Crystal balls and when I gaze into them, I still cannot
    > | > > > determine the future etc. or get answers to my questions.
    > | > > >
    > | > > > Seriously, in other words, unless you state what OS you're using, then
    > | > > > responders are only guessing, hence gazing into a crystal ball to seek the
    > | > > > information you forgot to include in your original post.
    > | > > >
    > | > > >
    > | > > >
    > | > > > "OrDracul" wrote:
    > | > > >
    > | > > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > | > > > > turn it back on about a day too late.. apparently.. had meant to only clear
    > | > > > > initial points to save system space.. * sighs * What do I do now? and what do
    > | > > > > you mean by " The Crystal Ball " please?
    > | > > > >
    > | > > > > "OrDracul" wrote:
    > | > > > >
    > | > > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > | > > > > > I will try a system restore... it's a good thing I turned it back on a few
    > | > > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > | > > > > > middle of scanning when something faulted the system and everything froze.. I
    > | > > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > | > > > > >
    > | > > > > > "MowGreen [MVP]" wrote:
    > | > > > > >
    > | > > > > > > Wait, the *Crystal Ball* is booting up.
    > | > > > > > > Is this Windows Vista ?
    > | > > > > > > Did you try System Restore ?
    > | > > > > > >
    > | > > > > > >
    > | > > > > > > MowGreen [MVP 2003-2007]
    > | > > > > > > ===============
    > | > > > > > > *-343-* FDNY
    > | > > > > > > Never Forgotten
    > | > > > > > > ===============
    > | > > > > > >
    > | > > > > > >
    > | > > > > > >
    > | > > > > > > OrDracul wrote:
    > | > > > > > >
    > | > > > > > > > I had a system crash while preparing to download updates and now the
    > update
    > | > > > > > > > client says it cannot search for updates - error code 80073712. I have
    > tried
    > | > > > > > > > shutting down the service, deleting files then restarting the service, but
    > to
    > | > > > > > > > no avail. Please, what do I do to correct this problem.
    > | > > > > > > >
    > | > > > > > > > TIA for the assistance..
    > | > > > > > >
    >
    >
    >


  11. #11
    not impresed at all Guest

    re; why hasnt error 800b0100 been answered ? re;vista



    "TaurArian" wrote:

    > I have several Crystal balls and when I gaze into them, I still cannot
    > determine the future etc. or get answers to my questions.
    >
    > Seriously, in other words, unless you state what OS you're using, then
    > responders are only guessing, hence gazing into a crystal ball to seek the
    > information you forgot to include in your original post.
    >
    >
    >
    > "OrDracul" wrote:
    >
    > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > > turn it back on about a day too late.. apparently.. had meant to only clear
    > > initial points to save system space.. * sighs * What do I do now? and what do
    > > you mean by " The Crystal Ball " please?
    > >
    > > "OrDracul" wrote:
    > >
    > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > > I will try a system restore... it's a good thing I turned it back on a few
    > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > > middle of scanning when something faulted the system and everything froze.. I
    > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    > > >
    > > > "MowGreen [MVP]" wrote:
    > > >
    > > > > Wait, the *Crystal Ball* is booting up.
    > > > > Is this Windows Vista ?
    > > > > Did you try System Restore ?
    > > > >
    > > > >
    > > > > MowGreen [MVP 2003-2007]
    > > > > ===============
    > > > > *-343-* FDNY
    > > > > Never Forgotten
    > > > > ===============
    > > > >
    > > > >
    > > > >
    > > > > OrDracul wrote:
    > > > >
    > > > > > I had a system crash while preparing to download updates and now the update
    > > > > > client says it cannot search for updates - error code 80073712. I have tried
    > > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > > no avail. Please, what do I do to correct this problem.
    > > > > >
    > > > > > TIA for the assistance..
    > > > >


  12. #12
    wwarsin@gmail.com Guest

    Re: re; why hasnt error 800b0100 been answered ? re;vista

    I get the same error 80073712, i have searched google but haven't
    found a solution yet, i did see this page on one site but it doesnt
    really work for me http://support.microsoft.com/kb/931712
    I'm not sure that reinstalling would help any... i've done 3 or 4
    fresh installs, the first 3 installs i would get the BSOD the fourth
    install i get this problem.... if i find a solution ill post it here

    On Sep 16, 12:52 pm, not impresed at all <not impresed at
    a...@discussions.microsoft.com> wrote:
    > "TaurArian" wrote:
    > > I have several Crystal balls and when I gaze into them, I still cannot
    > > determine the future etc. or get answers to my questions.

    >
    > > Seriously, in other words, unless you state what OS you're using, then
    > > responders are only guessing, hence gazing into a crystal ball to seek the
    > > information you forgot to include in your original post.

    >
    > > "OrDracul" wrote:

    >
    > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    > > > turn it back on about a day too late.. apparently.. had meant to only clear
    > > > initial points to save system space.. * sighs * What do I do now? and what do
    > > > you mean by " The Crystal Ball " please?

    >
    > > > "OrDracul" wrote:

    >
    > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    > > > > I will try a system restore... it's a good thing I turned it back on a few
    > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    > > > > middle of scanning when something faulted the system and everything froze.. I
    > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.

    >
    > > > > "MowGreen [MVP]" wrote:

    >
    > > > > > Wait, the *Crystal Ball* is booting up.
    > > > > > Is this Windows Vista ?
    > > > > > Did you try System Restore ?

    >
    > > > > > MowGreen [MVP 2003-2007]
    > > > > > ===============
    > > > > > *-343-* FDNY
    > > > > > Never Forgotten
    > > > > > ===============

    >
    > > > > > OrDracul wrote:

    >
    > > > > > > I had a system crash while preparing to download updates and now the update
    > > > > > > client says it cannot search for updates - error code80073712. I have tried
    > > > > > > shutting down the service, deleting files then restarting the service, but to
    > > > > > > no avail. Please, what do I do to correct this problem.

    >
    > > > > > > TIA for the assistance..- Hide quoted text -

    >
    > - Show quoted text -




  13. #13
    TaurArian [MS-MVP] Guest

    Re: re; why hasnt error 800b0100 been answered ? re;vista

    Could relate to a Windows Update file corruption. Try deleting the file : pending.xml
    located under C:\windows\winsxs and reinstall the windows update agent 3.0.
    http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe"

    Otherwise start a free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527
    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    <wwarsin@gmail.com> wrote in message
    news:1191267792.492354.267670@y42g2000hsy.googlegroups.com...
    |I get the same error 80073712, i have searched google but haven't
    | found a solution yet, i did see this page on one site but it doesnt
    | really work for me http://support.microsoft.com/kb/931712
    | I'm not sure that reinstalling would help any... i've done 3 or 4
    | fresh installs, the first 3 installs i would get the BSOD the fourth
    | install i get this problem.... if i find a solution ill post it here
    |
    | On Sep 16, 12:52 pm, not impresed at all <not impresed at
    | a...@discussions.microsoft.com> wrote:
    | > "TaurArian" wrote:
    | > > I have several Crystal balls and when I gaze into them, I still cannot
    | > > determine the future etc. or get answers to my questions.
    | >
    | > > Seriously, in other words, unless you state what OS you're using, then
    | > > responders are only guessing, hence gazing into a crystal ball to seek the
    | > > information you forgot to include in your original post.
    | >
    | > > "OrDracul" wrote:
    | >
    | > > > Ok... System restore is not fixing the problem.. and frankly.. I forgot to
    | > > > turn it back on about a day too late.. apparently.. had meant to only clear
    | > > > initial points to save system space.. * sighs * What do I do now? and what do
    | > > > you mean by " The Crystal Ball " please?
    | >
    | > > > "OrDracul" wrote:
    | >
    | > > > > " Crystal Ball " Please do explain.. yes.. Vista Ultimate
    | > > > > I will try a system restore... it's a good thing I turned it back on a few
    | > > > > days ago.. and.. that it seems to work better in Vista. It was right inthe
    | > > > > middle of scanning when something faulted the system and everything froze.. I
    | > > > > will do another vir scan tonight before bed. Malware/Spyware is clean.
    | >
    | > > > > "MowGreen [MVP]" wrote:
    | >
    | > > > > > Wait, the *Crystal Ball* is booting up.
    | > > > > > Is this Windows Vista ?
    | > > > > > Did you try System Restore ?
    | >
    | > > > > > MowGreen [MVP 2003-2007]
    | > > > > > ===============
    | > > > > > *-343-* FDNY
    | > > > > > Never Forgotten
    | > > > > > ===============
    | >
    | > > > > > OrDracul wrote:
    | >
    | > > > > > > I had a system crash while preparing to download updates and now the update
    | > > > > > > client says it cannot search for updates - error code80073712. I have tried
    | > > > > > > shutting down the service, deleting files then restarting the service, but
    to
    | > > > > > > no avail. Please, what do I do to correct this problem.
    | >
    | > > > > > > TIA for the assistance..- Hide quoted text -
    | >
    | > - Show quoted text -
    |
    |



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