Error 8024002D in Vista

[tafkamtes]

Hi, I have an update showing in Windows Update for Office XP Service
Pack 3, which repeatedly fails to install, giving the error code
8024002D.
It asks for the Publisher disc half way through installation, but
providing it merely changes the error code produced to 51D and the
installation still fails.
Any ideas?

[Robert Aldwinckle]

<cmd_output>
F:\>set /a c = 0x51d
1309
F:\>net helpmsg %c%

An attempt has been made to operate on an impersonation token by a thread that is not currently impersonating a client.

</cmd_output>

Perhaps as well as having the original source you have to be using the
original account that did the install?

BTW you're more likely to find knowledgeable help about a product specific
update in a newsgroup which specializes in that product, particularly if the
same problem occurs when you try downloading and installing the update
manually, independent of any update delivery mechanism. Cross-posting
to Office Update for convenience.


Good luck

Robert Aldwinckle
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[garnets49]

Hi, I'm sorry I can't help anyone but I have a question about this error as
well. I have a new PC with Vista and why would it try to install an office
xp3 update to Vista? Is there a way to get around not having to update this
particular one or do I really need it?? Thank you very much for any help you
may give.

[MAS]

I am in the same situation. I have a new PC with VISTA loaded. I cannot
complete the installation and when I am in excel it shuts down because the
install is not accepted. Please help I cannot complete my work.

[TaurArian]

Error Code: 0x8024002D
means - a full-file patch failed because the source was required

If you were downloading a patch, repair Office install and try the patch again or try
installing the patch with the Office CD in the installation drive.



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TaurArian [MVP] 2005-2008 - Australia
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How to ask a question: http://support.microsoft.com/kb/555375

[Bluestarling]

I had the same problem. I put my office disc in and then installed update and this worked.

[Chance]

I don't even have the 2004 version it's asking me for. It's a new computer
with the 2006 version of Microsoft Office for windows vista, but the update
keeps coming up saying it's an important update.

[Art Catherall]

Inserted the 2006 office suite disc as you suggested and update installed ok.
Many thanks.
Art. C

[Robert Aldwinckle]

What failed? If an Office Update failed after being download and an install
attempt started by Microsoft Update (MU) you could try downloading the
update and installing it manually. Then that would make any further problem
you had with the install phase independent of MU, so you could have better
luck posting in a newsgroup which specializes in Office updates.

BTW see my previous reply to the OP of this discussion when it started
over a year ago... ; ]

http://www.microsoft.com/communities...f-804b9363a029


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