Code 80073712

Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
microsoft site and also have search numerous other sites looking for the
answer why. I have also tried to remove the reg in cmd (a fix on your site)
with no luck. Also with my problem and soulutions in the control panel, a
trouble report has been sent to microsoft almost every day and it always
comes back with no solution or fix. I guess I am just looking for a straight
forward answer. Is microsoft working on this issue to try and find a patch or
fix that will work ?

Thank you for your time !!!

Hello Naomi,

Have you try this solution

http://support.microsoft.com/kb/931712
==



"NAOMI" wrote:

> Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> microsoft site and also have search numerous other sites looking for the
> answer why. I have also tried to remove the reg in cmd (a fix on your site)
> with no luck. Also with my problem and soulutions in the control panel, a
> trouble report has been sent to microsoft almost every day and it always
> comes back with no solution or fix. I guess I am just looking for a straight
> forward answer. Is microsoft working on this issue to try and find a patch or
> fix that will work ?
>
> Thank you for your time !!!

Yes, but just tried it again to make sure i did not do it wrong. Came back
with the same error of ; Error: the system was unable to find the specified
key or value.


"Engel" wrote:

> Hello Naomi,
>
> Have you try this solution
>
> http://support.microsoft.com/kb/931712
> ==
>
>
>
> "NAOMI" wrote:
>
> > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > microsoft site and also have search numerous other sites looking for the
> > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > with no luck. Also with my problem and soulutions in the control panel, a
> > trouble report has been sent to microsoft almost every day and it always
> > comes back with no solution or fix. I guess I am just looking for a straight
> > forward answer. Is microsoft working on this issue to try and find a patch or
> > fix that will work ?
> >
> > Thank you for your time !!!

Hi Naomi,

Since this is a security issue I suggesst yo start a free Windows Update
support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
--


"NAOMI" wrote:

> Yes, but just tried it again to make sure i did not do it wrong. Came back
> with the same error of ; Error: the system was unable to find the specified
> key or value.
>
>
> "Engel" wrote:
>
> > Hello Naomi,
> >
> > Have you try this solution
> >
> > http://support.microsoft.com/kb/931712
> > ==
> >
> >
> >
> > "NAOMI" wrote:
> >
> > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > microsoft site and also have search numerous other sites looking for the
> > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > with no luck. Also with my problem and soulutions in the control panel, a
> > > trouble report has been sent to microsoft almost every day and it always
> > > comes back with no solution or fix. I guess I am just looking for a straight
> > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > fix that will work ?
> > >
> > > Thank you for your time !!!

Thanks for the help. I just filed the request. Hopefully they will come back
to me with an answer. I will post the answer once i get it.

"Engel" wrote:

> Hi Naomi,
>
> Since this is a security issue I suggesst yo start a free Windows Update
> support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
> --
>
>
> "NAOMI" wrote:
>
> > Yes, but just tried it again to make sure i did not do it wrong. Came back
> > with the same error of ; Error: the system was unable to find the specified
> > key or value.
> >
> >
> > "Engel" wrote:
> >
> > > Hello Naomi,
> > >
> > > Have you try this solution
> > >
> > > http://support.microsoft.com/kb/931712
> > > ==
> > >
> > >
> > >
> > > "NAOMI" wrote:
> > >
> > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > microsoft site and also have search numerous other sites looking for the
> > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > trouble report has been sent to microsoft almost every day and it always
> > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > fix that will work ?
> > > >
> > > > Thank you for your time !!!

I have exactly the same problem and it occured at about the same time. If
you hear anything back on this I will definitely be interested in what is
said. Good luck to us. I think a Vista reinstall is on the horizon. Thanks.

"NAOMI" wrote:

> Thanks for the help. I just filed the request. Hopefully they will come back
> to me with an answer. I will post the answer once i get it.
>
> "Engel" wrote:
>
> > Hi Naomi,
> >
> > Since this is a security issue I suggesst yo start a free Windows Update
> > support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> > --
> >
> >
> > "NAOMI" wrote:
> >
> > > Yes, but just tried it again to make sure i did not do it wrong. Came back
> > > with the same error of ; Error: the system was unable to find the specified
> > > key or value.
> > >
> > >
> > > "Engel" wrote:
> > >
> > > > Hello Naomi,
> > > >
> > > > Have you try this solution
> > > >
> > > > http://support.microsoft.com/kb/931712
> > > > ==
> > > >
> > > >
> > > >
> > > > "NAOMI" wrote:
> > > >
> > > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > > microsoft site and also have search numerous other sites looking for the
> > > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > > trouble report has been sent to microsoft almost every day and it always
> > > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > > fix that will work ?
> > > > >
> > > > > Thank you for your time !!!

Hi, Guys Microsoft replyed. They send me a nice long e-mail with instruction
to check the update service and etc. All of my services are they way they
should be. I had to rename the windows update software and etc but none of
the suggestions fixed it. He asked me to e-mail him back with the windows
update log. I just did and I will let you know what he says once he takes a
look at it and replies.


"Marv" wrote:

> I have exactly the same problem and it occured at about the same time. If
> you hear anything back on this I will definitely be interested in what is
> said. Good luck to us. I think a Vista reinstall is on the horizon. Thanks.
>
> "NAOMI" wrote:
>
> > Thanks for the help. I just filed the request. Hopefully they will come back
> > to me with an answer. I will post the answer once i get it.
> >
> > "Engel" wrote:
> >
> > > Hi Naomi,
> > >
> > > Since this is a security issue I suggesst yo start a free Windows Update
> > > support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > --
> > >
> > >
> > > "NAOMI" wrote:
> > >
> > > > Yes, but just tried it again to make sure i did not do it wrong. Came back
> > > > with the same error of ; Error: the system was unable to find the specified
> > > > key or value.
> > > >
> > > >
> > > > "Engel" wrote:
> > > >
> > > > > Hello Naomi,
> > > > >
> > > > > Have you try this solution
> > > > >
> > > > > http://support.microsoft.com/kb/931712
> > > > > ==
> > > > >
> > > > >
> > > > >
> > > > > "NAOMI" wrote:
> > > > >
> > > > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > > > microsoft site and also have search numerous other sites looking for the
> > > > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > > > trouble report has been sent to microsoft almost every day and it always
> > > > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > > > fix that will work ?
> > > > > >
> > > > > > Thank you for your time !!!

"NAOMI" wrote:

> Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> microsoft site and also have search numerous other sites looking for the
> answer why. I have also tried to remove the reg in cmd (a fix on your site)
> with no luck. Also with my problem and soulutions in the control panel, a
> trouble report has been sent to microsoft almost every day and it always
> comes back with no solution or fix. I guess I am just looking for a straight
> forward answer. Is microsoft working on this issue to try and find a patch or
> fix that will work ?
>
> Thank you for your time !!!

This was so dumb. I had the same problem, and to fix it all I had to do was
disable windows firewall under Control Panel. Hope it works for all of you.

"NAOMI" wrote:

> Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> microsoft site and also have search numerous other sites looking for the
> answer why. I have also tried to remove the reg in cmd (a fix on your site)
> with no luck. Also with my problem and soulutions in the control panel, a
> trouble report has been sent to microsoft almost every day and it always
> comes back with no solution or fix. I guess I am just looking for a straight
> forward answer. Is microsoft working on this issue to try and find a patch or
> fix that will work ?
>
> Thank you for your time !!!

Thanks for your note. I went to change windows firewall but that is not my
problem still get the error even when i disable it. Thanks so much for trying
to help. Still waiting for microsoft to read my update log file and get back
to me with the solution. I will post the answer once i get it.

"Necrobius" wrote:

> This was so dumb. I had the same problem, and to fix it all I had to do was
> disable windows firewall under Control Panel. Hope it works for all of you.
>
> "NAOMI" wrote:
>
> > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > microsoft site and also have search numerous other sites looking for the
> > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > with no luck. Also with my problem and soulutions in the control panel, a
> > trouble report has been sent to microsoft almost every day and it always
> > comes back with no solution or fix. I guess I am just looking for a straight
> > forward answer. Is microsoft working on this issue to try and find a patch or
> > fix that will work ?
> >
> > Thank you for your time !!!

I tried your solution and attempted 5 times, and ended up with the same
results----Error 80073712

"Necrobius" wrote:

> This was so dumb. I had the same problem, and to fix it all I had to do was
> disable windows firewall under Control Panel. Hope it works for all of you.
>
> "NAOMI" wrote:
>
> > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > microsoft site and also have search numerous other sites looking for the
> > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > with no luck. Also with my problem and soulutions in the control panel, a
> > trouble report has been sent to microsoft almost every day and it always
> > comes back with no solution or fix. I guess I am just looking for a straight
> > forward answer. Is microsoft working on this issue to try and find a patch or
> > fix that will work ?
> >
> > Thank you for your time !!!

I guess you were referaring to the other guys fix. Yes it did not work.
Microsoft never got back to me, so i am to believe that they know of the
problem but do not have a fix. I did find my own fix though. I did want to
lose vista and all of my stuff on my computer by resetting or reinstalling
vista so, I went to the security and updates on the microsoft site (under
home user) and their is a place were you can manually upload the updates for
vista. I think it is on the bottom of the page in small print (the link) It
took me around a hour to get all the updates in my computer but it worked and
so far so good. I still get the error when it tries to update on it's own but
i just let it send all the errors to microsoft. They will get tired of it one
day and fix it. Microsoft also said on the site that they release new updates
every tuesday i think of every month. So I will keep and eye on them and just
manually down load them till them come up with a fix for the problem. I hope
this help anyone who has the same problem as i have had. Take Care !!!

"Ken Trout" wrote:

> I tried your solution and attempted 5 times, and ended up with the same
> results----Error 80073712
>
> "Necrobius" wrote:
>
> > This was so dumb. I had the same problem, and to fix it all I had to do was
> > disable windows firewall under Control Panel. Hope it works for all of you.
> >
> > "NAOMI" wrote:
> >
> > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > microsoft site and also have search numerous other sites looking for the
> > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > with no luck. Also with my problem and soulutions in the control panel, a
> > > trouble report has been sent to microsoft almost every day and it always
> > > comes back with no solution or fix. I guess I am just looking for a straight
> > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > fix that will work ?
> > >
> > > Thank you for your time !!!

I thought i would add the step by step to help anyone who needs the help.

1. go to www.microsoft.com.
2. Click on security and updates on right hand
3. click on home users
4. click on latest security updates
5. then click on the box on the link for the download center
6. You should then see updates for vista as far as security or the links to
download
(you can also find other updates for other programs you have in the download
center that you can manually update)

"NAOMI" wrote:

> I guess you were referaring to the other guys fix. Yes it did not work.
> Microsoft never got back to me, so i am to believe that they know of the
> problem but do not have a fix. I did find my own fix though. I did want to
> lose vista and all of my stuff on my computer by resetting or reinstalling
> vista so, I went to the security and updates on the microsoft site (under
> home user) and their is a place were you can manually upload the updates for
> vista. I think it is on the bottom of the page in small print (the link) It
> took me around a hour to get all the updates in my computer but it worked and
> so far so good. I still get the error when it tries to update on it's own but
> i just let it send all the errors to microsoft. They will get tired of it one
> day and fix it. Microsoft also said on the site that they release new updates
> every tuesday i think of every month. So I will keep and eye on them and just
> manually down load them till them come up with a fix for the problem. I hope
> this help anyone who has the same problem as i have had. Take Care !!!
>
> "Ken Trout" wrote:
>
> > I tried your solution and attempted 5 times, and ended up with the same
> > results----Error 80073712
> >
> > "Necrobius" wrote:
> >
> > > This was so dumb. I had the same problem, and to fix it all I had to do was
> > > disable windows firewall under Control Panel. Hope it works for all of you.
> > >
> > > "NAOMI" wrote:
> > >
> > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > microsoft site and also have search numerous other sites looking for the
> > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > trouble report has been sent to microsoft almost every day and it always
> > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > fix that will work ?
> > > >
> > > > Thank you for your time !!!

Hi Naomi,

Thanks for your input. I have been installing those updates that failed to
install through the Automatic Windows Update.

However, I am still having the same proble. It seems to have started just
recently. I have been reading all of the comments on this error 80073712. I
just finished checking the Programs and Features Add/Remove, and found out
that the screen comes up blank (which I had read earlier where someone else
had the same problem.

I will have to re-read each of the comments or contact MS for help.

Again, my thanks to you.

"NAOMI" wrote:

> I thought i would add the step by step to help anyone who needs the help.
>
> 1. go to www.microsoft.com.
> 2. Click on security and updates on right hand
> 3. click on home users
> 4. click on latest security updates
> 5. then click on the box on the link for the download center
> 6. You should then see updates for vista as far as security or the links to
> download
> (you can also find other updates for other programs you have in the download
> center that you can manually update)
>
> "NAOMI" wrote:
>
> > I guess you were referaring to the other guys fix. Yes it did not work.
> > Microsoft never got back to me, so i am to believe that they know of the
> > problem but do not have a fix. I did find my own fix though. I did want to
> > lose vista and all of my stuff on my computer by resetting or reinstalling
> > vista so, I went to the security and updates on the microsoft site (under
> > home user) and their is a place were you can manually upload the updates for
> > vista. I think it is on the bottom of the page in small print (the link) It
> > took me around a hour to get all the updates in my computer but it worked and
> > so far so good. I still get the error when it tries to update on it's own but
> > i just let it send all the errors to microsoft. They will get tired of it one
> > day and fix it. Microsoft also said on the site that they release new updates
> > every tuesday i think of every month. So I will keep and eye on them and just
> > manually down load them till them come up with a fix for the problem. I hope
> > this help anyone who has the same problem as i have had. Take Care !!!
> >
> > "Ken Trout" wrote:
> >
> > > I tried your solution and attempted 5 times, and ended up with the same
> > > results----Error 80073712
> > >
> > > "Necrobius" wrote:
> > >
> > > > This was so dumb. I had the same problem, and to fix it all I had to do was
> > > > disable windows firewall under Control Panel. Hope it works for all of you.
> > > >
> > > > "NAOMI" wrote:
> > > >
> > > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > > microsoft site and also have search numerous other sites looking for the
> > > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > > trouble report has been sent to microsoft almost every day and it always
> > > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > > fix that will work ?
> > > > >
> > > > > Thank you for your time !!!

Naomi,

Thanks for your comments.

How you explained to get the updates and install them, I have been doing
that for the past 2 months of monthly updates (Update Tuesday)

How ever, I am still having the problem with the Auto Windows Updater still
giving me the error #80073712.

I also checked the issue of a blank screen in Programs and Features,
adding/removing a feature and getting the blank screen.

I am going to have to go back and read each of the comments referencing the
error 80073712. I have tried most of the attempted solutions, and without
success.

Again, my thanks.

"NAOMI" wrote:

> I thought i would add the step by step to help anyone who needs the help.
>
> 1. go to www.microsoft.com.
> 2. Click on security and updates on right hand
> 3. click on home users
> 4. click on latest security updates
> 5. then click on the box on the link for the download center
> 6. You should then see updates for vista as far as security or the links to
> download
> (you can also find other updates for other programs you have in the download
> center that you can manually update)
>
> "NAOMI" wrote:
>
> > I guess you were referaring to the other guys fix. Yes it did not work.
> > Microsoft never got back to me, so i am to believe that they know of the
> > problem but do not have a fix. I did find my own fix though. I did want to
> > lose vista and all of my stuff on my computer by resetting or reinstalling
> > vista so, I went to the security and updates on the microsoft site (under
> > home user) and their is a place were you can manually upload the updates for
> > vista. I think it is on the bottom of the page in small print (the link) It
> > took me around a hour to get all the updates in my computer but it worked and
> > so far so good. I still get the error when it tries to update on it's own but
> > i just let it send all the errors to microsoft. They will get tired of it one
> > day and fix it. Microsoft also said on the site that they release new updates
> > every tuesday i think of every month. So I will keep and eye on them and just
> > manually down load them till them come up with a fix for the problem. I hope
> > this help anyone who has the same problem as i have had. Take Care !!!
> >
> > "Ken Trout" wrote:
> >
> > > I tried your solution and attempted 5 times, and ended up with the same
> > > results----Error 80073712
> > >
> > > "Necrobius" wrote:
> > >
> > > > This was so dumb. I had the same problem, and to fix it all I had to do was
> > > > disable windows firewall under Control Panel. Hope it works for all of you.
> > > >
> > > > "NAOMI" wrote:
> > > >
> > > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > > microsoft site and also have search numerous other sites looking for the
> > > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > > trouble report has been sent to microsoft almost every day and it always
> > > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > > fix that will work ?
> > > > >
> > > > > Thank you for your time !!!