Code 80073712

I had the same issue with the black screen and or blue screen a while ago. It
had nothing to do with the code. It was a seperate issue with my home
networking. It had to do with my internet usb cord. It was not compatable
with vista. You may want to check or see if they have a new driver for it if
you are using a box or etc from a older style internet service. (I am still
using 2 wire) it is the only one that works in our house. I just reinstalled
my driver for it and the problem went away. Maybe that will help. Take
care...

"Ken Trout" wrote:

> Naomi,
>
> Thanks for your comments.
>
> How you explained to get the updates and install them, I have been doing
> that for the past 2 months of monthly updates (Update Tuesday)
>
> How ever, I am still having the problem with the Auto Windows Updater still
> giving me the error #80073712.
>
> I also checked the issue of a blank screen in Programs and Features,
> adding/removing a feature and getting the blank screen.
>
> I am going to have to go back and read each of the comments referencing the
> error 80073712. I have tried most of the attempted solutions, and without
> success.
>
> Again, my thanks.
>
> "NAOMI" wrote:
>
> > I thought i would add the step by step to help anyone who needs the help.
> >
> > 1. go to www.microsoft.com.
> > 2. Click on security and updates on right hand
> > 3. click on home users
> > 4. click on latest security updates
> > 5. then click on the box on the link for the download center
> > 6. You should then see updates for vista as far as security or the links to
> > download
> > (you can also find other updates for other programs you have in the download
> > center that you can manually update)
> >
> > "NAOMI" wrote:
> >
> > > I guess you were referaring to the other guys fix. Yes it did not work.
> > > Microsoft never got back to me, so i am to believe that they know of the
> > > problem but do not have a fix. I did find my own fix though. I did want to
> > > lose vista and all of my stuff on my computer by resetting or reinstalling
> > > vista so, I went to the security and updates on the microsoft site (under
> > > home user) and their is a place were you can manually upload the updates for
> > > vista. I think it is on the bottom of the page in small print (the link) It
> > > took me around a hour to get all the updates in my computer but it worked and
> > > so far so good. I still get the error when it tries to update on it's own but
> > > i just let it send all the errors to microsoft. They will get tired of it one
> > > day and fix it. Microsoft also said on the site that they release new updates
> > > every tuesday i think of every month. So I will keep and eye on them and just
> > > manually down load them till them come up with a fix for the problem. I hope
> > > this help anyone who has the same problem as i have had. Take Care !!!
> > >
> > > "Ken Trout" wrote:
> > >
> > > > I tried your solution and attempted 5 times, and ended up with the same
> > > > results----Error 80073712
> > > >
> > > > "Necrobius" wrote:
> > > >
> > > > > This was so dumb. I had the same problem, and to fix it all I had to do was
> > > > > disable windows firewall under Control Panel. Hope it works for all of you.
> > > > >
> > > > > "NAOMI" wrote:
> > > > >
> > > > > > Hi, My update have not worked as of 7/14/2007 with vista. I have searched the
> > > > > > microsoft site and also have search numerous other sites looking for the
> > > > > > answer why. I have also tried to remove the reg in cmd (a fix on your site)
> > > > > > with no luck. Also with my problem and soulutions in the control panel, a
> > > > > > trouble report has been sent to microsoft almost every day and it always
> > > > > > comes back with no solution or fix. I guess I am just looking for a straight
> > > > > > forward answer. Is microsoft working on this issue to try and find a patch or
> > > > > > fix that will work ?
> > > > > >
> > > > > > Thank you for your time !!!

[tinstar]

Hi NAOMI and anybody else wanting to resolve this error. There is after all, a fix so you don't have to keep updating manually and can restore automatic updates.

Basically you have to delete the file "pending.xml", restart your PC and reinstall the Windows Update Installer.

I take no credit for this, but having tried it myself (after suffering the same error) I can confirm it does indeed work!

Please click these other threads:
HERE
and
HERE.

If like me you are a technophobe, don't worry here's a step-by-step guide:

1. Click the Start icon and in the search field type "winsxs".

2. Double click this folder and scroll down to the file "pending.xml".

3. Right click it and select "Properties".

4. Under the "Security" tab, select "Advanced"

5. Highlight your User Account name from the list and click "Edit..."

6. Repeat 5.

7. Check the box marked "Full control". Then "OK" (x4).

8. You can now delete the file "pending.xml". Make a back up copy if you wish and paste it somewhere else just in case!

9. Restart your PC (on boot up it should no longer say "Configuring Updates..." any more).

10. Download the Windows Update Installer. Once downloaded, you may want to move it from your download folder to somewhere else. I moved it to where the Windows Update File (wuapp.exe) was to start with: C:\Windows\System32 (it worked fine). Double click it to install.

Done!

Update your comp!

tinstar

Thanks for your note tinstar. I really appreciate at it but seeing i do not
have a pending.xml file i could not try this fix. I double checked to see
under the " winsxs". I will tell you that on my windows update, when i push
to update. It does say Install new windows update software and when i try to
the same error comes up each and every time. That was why i gave up and did
it manually. Better to be protected then not protected. When the guy from
windows contacted me he told me to do a bunch of stuff and i think he had me
to what you wrote below but it did not fix the problem. I am glad it worked
for you. I am still waiting to hear back but like everything in this world it
on their time not mine. Thanks again for your help. I do appreciate it. Take
care !!!

"tinstar" wrote:

>
> Hi NAOMI and anybody else wanting to resolve this error. There is after
> all, a fix so you don't have to keep updating manually and can restore
> automatic updates.
>
> Basically you have to delete the file "pending.xml", restart your PC
> and reinstall the Windows Update Installer.
>
> I take no credit for this, but having tried it myself (after suffering
> the same error) I can confirm it does indeed work!
>
> Please click these other threads:
> 'HERE' (http://forums.techarena.in/showthread.php?p=3050763)
> and
> 'HERE'
> (http://groups.google.com/group/micro...34b8?lnk=raot).
>
> If like me you are a technophobe, don't worry here's a step-by-step
> guide:
>
> 1. Click the Start icon and in the search field type "winsxs".
>
> 2. Double click this folder and scroll down to the file "pending.xml".
>
> 3. Right click it and select "Properties".
>
> 4. Under the "Security" tab, select "Advanced"
>
> 5. Highlight your User Account name from the list and click "Edit..."
>
> 6. Repeat 5.
>
> 7. Check the box marked "Full control". Then "OK" (x4).
>
> 8. You can now delete the file "pending.xml". Make a back up copy if
> you wish and paste it somewhere else just in case!
>
> 9. Restart your PC (on boot up it should no longer say "Configuring
> Updates..." any more).
>
> 10. Download the 'Windows Update Installer'
> (http://download.windowsupdate.com/v7...ent30-x86.exe).
> Once downloaded, you may want to move it from your download folder to
> somewhere else. I moved it to where the Windows Update File (wuapp.exe)
> was to start with: C:\Windows\System32 (it worked fine). Double click it
> to install.
>
> Done!
>
> Update your comp!
>
> tinstar
>
>
> --
> tinstar
> ------------------------------------------------------------------------
> tinstar's Profile: http://forums.techarena.in/members/30026.htm
> View this thread: Code 80073712
>
> http://forums.techarena.in
>
>

[tinstar]

Sorry to hear that. At the risk of sounding patronising, you have searched for the file "pending.xml"? Strange that it's not there?

Well, good luck - at least you can bypass the error although not ideal. Let's hope Micro$oft get their finger out!

tinstar

I did it again just incase i did it wrong and this is what came up.
pending.xml - no items match your search . Thanks again, Naomi


"tinstar" wrote:

>
> Sorry to hear that. At the risk of sounding patronising, you have
> searched for the file "pending.xml"? Strange that it's not there?
>
> Well, good luck - at least you can bypass the error although not ideal.
> Let's hope Micro$oft get their finger out!
>
> tinstar
>
>
> --
> tinstar
> ------------------------------------------------------------------------
> tinstar's Profile: http://forums.techarena.in/members/30026.htm
> View this thread: Code 80073712
>
> http://forums.techarena.in
>
>

Hi i'm having the same problem folks, but i'm having trouble
installing the windows update installer.Also i deleted the pending.xml
file and i didn't make a backup. so now windows update doesn't even
chack for updates at all! doh!

On Sep 1, 6:37 pm, antonia.wor...@ntlworld.com wrote:
> Hi i'm having the same problem folks, but i'm having trouble
> installing the windows update installer.Also i deleted the pending.xml
> file and i didn't make a backup. so now windows update doesn't even
> chack for updates at all! doh!

Could someone email me copy of pending.xml?

I also have no pending.xml, is it possible that this is what is causing the
problem?

If someone can email this to me as well it would be helpful, thankyou.

rich

"antonia.worrad@ntlworld.com" wrote:

> On Sep 1, 6:37 pm, antonia.wor...@ntlworld.com wrote:
> > Hi i'm having the same problem folks, but i'm having trouble
> > installing the windows update installer.Also i deleted the pending.xml
> > file and i didn't make a backup. so now windows update doesn't even
> > chack for updates at all! doh!
>
> Could someone email me copy of pending.xml?
>
>

[tinstar]

Dunno if this will work, but have sent you my xml file antonia. Let us know if it worked?

BTW rich, you didn't supply your email address(?)...

tinstar

I have the Windows Update Error 80073712 issue as well.

Anybody with any ideas?