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| Tags: 0x80070643, error code, ose service, windows update, windows vista |
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#1
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| Error 80070643 Updating Windows Update
Hope someone can help with this as i'm ready to ditch vista and go back to XP. I've just got a new vista business laptop and am trying to run windows update. When I do it says that it needs to update the windows update client to a newer version. It then proceeds to download the update and then comes up "Windows Could not search for updates error 80070643". The windows update reportingevents.log file says the update was sucessfully downloaded and then gives the follow error "Windows failed to install the following update with error 0x80070643: Windows Update Core." I have tried time and again, I have renamed the catroot2 and software distribution folders an downloaded the Windows Update Agent 3 standalone installer to try and update manually but it also fails with the same error. Does anyone have a clue what is going on? PS I don't have Office installed so its not OSE service. |
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#2
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| RE: Error 80070643 Updating Windows Update
Been at this now for 3 days and finally got past this. If anyone wants to know I had to stop both the windows update service and the cryptographic services service, the delete both the softwaredistribution and catroot2 folders, then boot into safe mode, disable windows defender service and the others again and then run the windows update agent 3 standalone installer as administrator (even though my user profile is already an admin account). It finally ran completely and after a couple of reboots windows update finally stopped complaining that it wasn't up to date. My only problem now is that I have 14 important and recomended updates now that WU says I need to install and I've tried installing 5 of them so far (individually) and for all of them windows says the install is successfull and needs to reboot and when I reboot vista will not even get as far as the login screen even in safe mode. I get the little green loading bar but then a black screen and a mouse pointer which works but the laptop then does nothing else. (I've lef it at that for a long time just in case but nope nada. The only thing I can do to get vista back up and running is use the dell recovery partition to run system restore and restore back a couple of restore points. This is a monumental pain in the rear end!! I have had to disable windows update as it automatically tries to install the updates each time I connect to the internet. Has anyone had these types of problems with vista and updates? |
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#3
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| RE: Error 80070643 Updating Windows Update
I'm having a very simular problem. The only difference is I am not getting an error code. Windows Update always starts up every time i turn on my pc and there is alway the icon in the taskbar saying windows can't check for updates. I try to manually try to check for the updates but it tells me "To check for updates, you must first install an update for Windows Update. Your automatic updating settings will not change." I click the Install now button and it looks as though it is trying the install but it just sends me back to the same starting point but without an error code. The problem i think i'm having is updating Windows Update itself but with any error code, it makes it harder to be sure. |
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#4
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| RE: Error 80070643 Updating Windows Update
Finally got to the root of this. I had been using another firewall as the vista one is still far from acceptible however this one was too secure for it's own good. Although I had been disabling it, it had been still running something at bootup which was stopping the updates from completing. Probably preventing the update from accessing the files / folders etc that it needed to. My solution was to completely remove the firewall and go back to using the vista one. I then had to install the updates one by one as apparently doing more than that had a tendency to screw up the OS as well and I had to restore he OS back to before all updates. So doing them one at a time, rebooting after each update has enabled me to install 13 / 14 updates successfully. I'm still having an issue with update (KB933566) - Cumulative Security Update for Internet Explorer 7 in Windows Vista. After this installs windows will not boot. Gets to the loading screen and then goes black and displays the mouse pointer but nothing else. The only way to get windows to boot is to use F8 and start with driver signing enforcement disabled. This works and when I check the logs the update had been installed successfully, however in this mode a lot of windows features stope working, e.g. Windows Update will not load, neither will system restore. So it looks like i'm going to have to remove this update using the dell system restore partition. That has truly been a godsend during this whole experience. Has anyone else been having this trouble with update KB933566? |
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#5
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| RE: Error 80070643 Updating Windows Update
I guess misery loves company...or "welcome to club 80070643". I have a brand new hp8000e with vista home premium with office 2003 installed. I have tried ALL of the Microsoft supports "fixes" (ose reinstall, untinstall/reinstall office, registry edits, batch files, restores, etc, etc.) along with tech chats with hp on a daily basis for a week+. I finally broke down and ordered the update disc for office from Microsoft for a manual install..you can't do it online since it just takes you back to the vista auto update crap with the same error code result... I haven't received the disc yet, but I'm hoping this will at least solve my update problem. I have all but given up on the auto update issue, I can't believe that Microsoft can't get something as basic as updates correct on a so called "latest and greatest" operating system?? What really chaps me is the fact that so many people are having the same issue and Microsoft can't come up with a permanent fix. |
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#6
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| RE: Error 80070643 Updating Windows Update
I am having the same problem only I'm using windows xp. Did the disc work? If so can you tell me how to get it 0x80070643 |
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#7
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| RE: Error 80070643 Updating Windows Update
Well folks, after harassing Microsoft support everyday for four months, they finally relented and sent me a n/c vista reinstall disc. I think this should be mandatory of all pc manufacturers to begin with. What a crock when you have to go through what I did to get a copy of your operating system to correct a problem with the operatiing sysytem that was supposed to be installed correctly on your system to begin with?? Long story short, the update on the system worked and I have had no problems with error codes or updates since. Maybe if more of us complained and were unrelentless Microsoft will one day not issue software until it has been tested and not dump their crap on the general public to fix and find their bugs. |
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#8
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| RE: Error 80070643 Updating Windows Update
I have a couple of questions; and from them you can tell I'm no computer geek. I'm not concerned with auto updates which have definitely been failing. I'm just concerned with manual updates which fail as well. A number of weeks ago I was having trouble with a real slowdown in my computer. I called Dell and paid for phone software service. At some point I think my registry was touched though I don't remember for sure. Can you explain. Is the disc you got the equivalent of a complete reformat? Sorry for sounding and I guess being so dense. |
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#9
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| RE: Error 80070643 Updating Windows Update
I have experienced this problem too when I first got Vista, I turned off the UAC in User accounts in control panel in Vista & it helped. I was able to install the new updates. |
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#10
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| Re: Error 80070643 Updating Windows Update
The antivirus/security suite that Kosh's OEM [original equipment manufacturer aka, computer maker] was *paid* to install is what is preventing the Windows Update Agent [WUA] from installing successfully. @Kosh ... Clean boot Vista. Step1 here: http://support.microsoft.com/kb/929135 Then open Internet Explorer by *right* clicking the shortcut to it and choosing 'Run as administrator'. Follow the prompts to allow it to run in an Elevated Mode and then go here: http://support.microsoft.com/kb/971058 Now click the Fix it icon, choose Run, and see if running it in it's Default mode resolves the issue, Kosh. If not, download the Fix it ( choose Save ) and *save* it. Close IE. *Right* click ResetWindowsUpdate.msi. and choose Install. Choose the Aggressive mode (which means the system must be connected to the internet while it's running). You should be prompted to restart the system afterwards. If no prompt appears then the WUA was not installed properly. |
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