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Thread: That infamous KB936357 update for Intel chips

  1. #1
    Peter Guest

    That infamous KB936357 update for Intel chips

    I haven't had any problems except perhaps an increase in red alerts in my
    Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
    My concern is that I allowed it in to both my XP Pros and my Vista Ultimate
    (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a Core-2 Duo
    etc. etc.
    Should I uninstall it or leave it?
    The wording of the KB is nebulous saying Intel processors, particularly
    Core-2 Duo. so should I be concerned or not?

    --
    Peter
    Toronto, Canada


  2. #2
    MowGreen [MVP] Guest

    Re: That infamous KB936357 update for Intel chips

    What Events are showing, Peter ? That would determine whether you should
    uninstall it or not.
    Frankly, the lack of documentation in regards to KB936357 is why I did
    not allow it to install on either of my systems.
    Since neither system has the CPUs listed in the KB article ... the
    updates were hidden.

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    Peter wrote:

    > I haven't had any problems except perhaps an increase in red alerts in
    > my Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
    > My concern is that I allowed it in to both my XP Pros and my Vista
    > Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
    > Core-2 Duo etc. etc.
    > Should I uninstall it or leave it?
    > The wording of the KB is nebulous saying Intel processors, particularly
    > Core-2 Duo. so should I be concerned or not?
    >


  3. #3
    Peter Guest

    Re: That infamous KB936357 update for Intel chips

    Warning these are copied directly so a bit long winded.

    These may or may not have any bearing on this particular update, but as I
    wasn't getting them before
    it makes me wonder if it is the update or the fact that I installed ATI's
    latest Catalyst Center.

    Log Name: Application
    Source: WerSvc
    Date: 28/07/2007 6:41:46 AM
    Event ID: 5007
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: R2D2
    Description:
    The target file for the Windows Feedback Platform (a DLL file containing the
    list of problems on this computer that require additional data collection
    for diagnosis) could not be parsed. The error code was 8014FFF9.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="WerSvc" />
    <EventID Qualifiers="49152">5007</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-07-28T10:41:46.000Z" />
    <EventRecordID>2158</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
    </System>
    <EventData>
    <Data>8014FFF9</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: WerSvc
    Date: 28/07/2007 6:41:46 AM
    Event ID: 5007
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: R2D2
    Description:
    The target file for the Windows Feedback Platform (a DLL file containing the
    list of problems on this computer that require additional data collection
    for diagnosis) could not be parsed. The error code was 8014FFF9.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="WerSvc" />
    <EventID Qualifiers="49152">5007</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-07-28T10:41:46.000Z" />
    <EventRecordID>2158</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
    </System>
    <EventData>
    <Data>8014FFF9</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: SideBySide
    Date: 28/07/2007 6:41:51 AM
    Event ID: 33
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: R2D2
    Description:
    Activation context generation failed for "M:\Program
    Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
    Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",versio n="8.0.50608.0"
    could not be found. Please use sxstrace.exe for detailed diagnosis.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">33</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-07-28T10:41:51.000Z" />
    <EventRecordID>2160</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32", version="8.0.50608.0"</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>M:\Program Files\ATI\CIM\Bin\Setup.exe</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: Application Error
    Date: 28/07/2007 6:42:14 AM
    Event ID: 1000
    Task Category: (100)
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: R2D2
    Description:
    Faulting application Explorer.EXE, version 6.0.6000.16386, time stamp
    0x4549b091, faulting module Explorer.EXE, version 6.0.6000.16386, time stamp
    0x4549b091, exception code 0xc0000005, fault offset 0x00049fa2, process id
    0xcbc, application start time 0x01c7d103c54211a3.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-07-28T10:42:14.000Z" />
    <EventRecordID>2162</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Explorer.EXE</Data>
    <Data>6.0.6000.16386</Data>
    <Data>4549b091</Data>
    <Data>Explorer.EXE</Data>
    <Data>6.0.6000.16386</Data>
    <Data>4549b091</Data>
    <Data>c0000005</Data>
    <Data>00049fa2</Data>
    <Data>cbc</Data>
    <Data>01c7d103c54211a3</Data>
    </EventData>
    </Event>

    Log Name: Application
    Source: SideBySide
    Date: 28/07/2007 6:42:37 AM
    Event ID: 33
    Task Category: None
    Level: Error
    Keywords: Classic
    User: N/A
    Computer: R2D2
    Description:
    Activation context generation failed for "M:\Program
    Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
    Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",versio n="8.0.50608.0"
    could not be found. Please use sxstrace.exe for detailed diagnosis.
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    <System>
    <Provider Name="SideBySide" />
    <EventID Qualifiers="49409">33</EventID>
    <Level>2</Level>
    <Task>0</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2007-07-28T10:42:37.000Z" />
    <EventRecordID>2165</EventRecordID>
    <Channel>Application</Channel>
    <Computer>R2D2</Computer>
    <Security />
    </System>
    <EventData>
    <Data>Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="1fc8b3b9a1e18e3b",type="win32", version="8.0.50608.0"</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>M:\Program Files\ATI\CIM\Bin\Setup.exe</Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    <Data>
    </Data>
    </EventData>
    </Event>

    --
    Peter
    Toronto, Canada
    "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
    news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
    > What Events are showing, Peter ? That would determine whether you should
    > uninstall it or not.
    > Frankly, the lack of documentation in regards to KB936357 is why I did not
    > allow it to install on either of my systems.
    > Since neither system has the CPUs listed in the KB article ... the updates
    > were hidden.
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > Peter wrote:
    >
    >> I haven't had any problems except perhaps an increase in red alerts in my
    >> Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
    >> My concern is that I allowed it in to both my XP Pros and my Vista
    >> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
    >> Core-2 Duo etc. etc.
    >> Should I uninstall it or leave it?
    >> The wording of the KB is nebulous saying Intel processors, particularly
    >> Core-2 Duo. so should I be concerned or not?
    >>



  4. #4
    Peter Guest

    Re: That infamous KB936357 update for Intel chips

    P.S. It was that "processor architecture" something or other that got me
    wondering.

    --
    Peter
    Toronto, Canada
    "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
    news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
    > What Events are showing, Peter ? That would determine whether you should
    > uninstall it or not.
    > Frankly, the lack of documentation in regards to KB936357 is why I did not
    > allow it to install on either of my systems.
    > Since neither system has the CPUs listed in the KB article ... the updates
    > were hidden.
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    > Peter wrote:
    >
    >> I haven't had any problems except perhaps an increase in red alerts in my
    >> Event Viewer from 1 or 2 to 4 or 5/day, but that could be other factors.
    >> My concern is that I allowed it in to both my XP Pros and my Vista
    >> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
    >> Core-2 Duo etc. etc.
    >> Should I uninstall it or leave it?
    >> The wording of the KB is nebulous saying Intel processors, particularly
    >> Core-2 Duo. so should I be concerned or not?
    >>



  5. #5
    Peter Guest

    Re: That infamous KB936357 update for Intel chips

    I've uninstalled that update on instruction from Microsoft Update Support
    and those errors persist so obviously there is another problem.

    --
    Peter
    Toronto, Canada
    "Peter" <ex_brit@discussions.microsoft.com> wrote in message
    news:OBALUMV0HHA.5772@TK2MSFTNGP02.phx.gbl...
    > P.S. It was that "processor architecture" something or other that got me
    > wondering.
    >
    > --
    > Peter
    > Toronto, Canada
    > "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
    > news:Oe4hlwU0HHA.6072@TK2MSFTNGP03.phx.gbl...
    >> What Events are showing, Peter ? That would determine whether you should
    >> uninstall it or not.
    >> Frankly, the lack of documentation in regards to KB936357 is why I did
    >> not allow it to install on either of my systems.
    >> Since neither system has the CPUs listed in the KB article ... the
    >> updates were hidden.
    >>
    >> MowGreen [MVP 2003-2007]
    >> ===============
    >> *-343-* FDNY
    >> Never Forgotten
    >> ===============
    >>
    >>
    >> Peter wrote:
    >>
    >>> I haven't had any problems except perhaps an increase in red alerts in
    >>> my Event Viewer from 1 or 2 to 4 or 5/day, but that could be other
    >>> factors.
    >>> My concern is that I allowed it in to both my XP Pros and my Vista
    >>> Ultimate (I triple boot) and I have a mere Pentium 4 HT @ 3ghz...not a
    >>> Core-2 Duo etc. etc.
    >>> Should I uninstall it or leave it?
    >>> The wording of the KB is nebulous saying Intel processors, particularly
    >>> Core-2 Duo. so should I be concerned or not?
    >>>

    >



  6. #6
    MowGreen [MVP] Guest

    Re: That infamous KB936357 update for Intel chips

    The only thing I see that *might* be the source of the issue is:
    > Log Name: Application
    > Source: SideBySide
    > Date: 28/07/2007 6:42:37 AM
    > Event ID: 33
    > Task Category: None
    > Level: Error
    > Keywords: Classic
    > User: N/A
    > Computer: R2D2
    > Description:
    > Activation context generation failed for "M:\Program Files\ATI\CIM\Bin\Setup.exe".
    > Dependent Assembly Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="
    > 1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found. Please use
    > sxstrace.exe for detailed diagnosis.


    Read this blog about sxstrace.exe in Vista and perhaps you'll be able to
    find out just where the issue stems from:
    http://blogs.msdn.com/junfeng/archiv...14/576314.aspx

    Are the latest Vista compatible drivers installed for the ATI card ?


    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Peter wrote:

    > I've uninstalled that update on instruction from Microsoft Update
    > Support and those errors persist so obviously there is another problem.
    >


  7. #7
    Peter Guest

    Re: That infamous KB936357 update for Intel chips

    Yes, I have the latest drivers for my card but lately (since AMD takeover)
    their drivers haven't been quite as reliable as they used to be.
    Since Microsoft Support got in touch with me I've uninstalled that update
    and hidden it, and now have no such errors.
    The odd yellow alert here and there nothing serious.
    Thanks, I'll read that link in case. ;-)
    --
    Peter
    Toronto, Canada
    "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
    news:ufbBFPt0HHA.1184@TK2MSFTNGP04.phx.gbl...
    > The only thing I see that *might* be the source of the issue is:
    >> Log Name: Application
    >> Source: SideBySide
    >> Date: 28/07/2007 6:42:37 AM
    >> Event ID: 33
    >> Task Category: None
    >> Level: Error
    >> Keywords: Classic
    >> User: N/A
    >> Computer: R2D2
    >> Description:
    >> Activation context generation failed for "M:\Program
    >> Files\ATI\CIM\Bin\Setup.exe". Dependent Assembly
    >> Microsoft.VC80.MFC,processorArchitecture="x86",publicKeyToken="
    >> 1fc8b3b9a1e18e3b",type="win32",version="8.0.50608.0" could not be found.
    >> Please use sxstrace.exe for detailed diagnosis.

    >
    > Read this blog about sxstrace.exe in Vista and perhaps you'll be able to
    > find out just where the issue stems from:
    > http://blogs.msdn.com/junfeng/archiv...14/576314.aspx
    >
    > Are the latest Vista compatible drivers installed for the ATI card ?
    >
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Peter wrote:
    >
    >> I've uninstalled that update on instruction from Microsoft Update Support
    >> and those errors persist so obviously there is another problem.
    >>



  8. #8
    MowGreen [MVP] Guest

    Re: That infamous KB936357 update for Intel chips

    It's really a pity that KB936357 was pushed out without adequate
    information as to just WHY it was being offered for CPUs not included in
    the list on the KB article.
    Frankly, I would NEVER install an update that does not offer a
    sufficient explanation as to just WHY the update should be installed.

    And the beat goes on ... <w>

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Peter wrote:

    > Yes, I have the latest drivers for my card but lately (since AMD
    > takeover) their drivers haven't been quite as reliable as they used to be.
    > Since Microsoft Support got in touch with me I've uninstalled that
    > update and hidden it, and now have no such errors.
    > The odd yellow alert here and there nothing serious.
    > Thanks, I'll read that link in case. ;-)


  9. #9
    Peter Guest

    Re: That infamous KB936357 update for Intel chips

    From now on my updates are set to notify me first and then download once
    I've okayed them.

    However...those side-by-side ATI/VC80 errors started reappearing this
    morning...I'm giving up on it. As long as the darned machine works I don't
    care.

    Thanks.


    --
    Peter
    Toronto, Canada
    "MowGreen [MVP]" <mowgreen@nowandzen.com> wrote in message
    news:OrHtZ640HHA.4004@TK2MSFTNGP05.phx.gbl...
    > It's really a pity that KB936357 was pushed out without adequate
    > information as to just WHY it was being offered for CPUs not included in
    > the list on the KB article.
    > Frankly, I would NEVER install an update that does not offer a sufficient
    > explanation as to just WHY the update should be installed.
    >
    > And the beat goes on ... <w>
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Peter wrote:
    >
    >> Yes, I have the latest drivers for my card but lately (since AMD
    >> takeover) their drivers haven't been quite as reliable as they used to
    >> be.
    >> Since Microsoft Support got in touch with me I've uninstalled that update
    >> and hidden it, and now have no such errors.
    >> The odd yellow alert here and there nothing serious.
    >> Thanks, I'll read that link in case. ;-)



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