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Thread: Update for Windows XP (KB898461) failed

  1. #1
    Lynn Guest

    Update for Windows XP (KB898461) failed

    With error code 0x8020000E
    --
    Lynn

  2. #2
    TaurArian [MS-MVP] Guest

    Re: Update for Windows XP (KB898461) failed

    Error 0x8020000E is: BG_E_VOLUME_CHANGED

    "The destination volume has changed. If the disk is removable, it might have been replaced
    with a different disk. Reinsert the original disk and resume the job."

    By renaming/deleting the SoftwareDistribution folder you will lose your WU History listing
    (not important). If everything is working okay again you can delete the renamed
    SoftwareDistribution folder.

    Renaming the SoftwareDistribution folder

    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type %systemroot%, and then click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.



    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "Lynn" <Lynn@discussions.microsoft.com> wrote in message
    news:7408D87E-D977-46B2-9259-5977C0906A32@microsoft.com...
    | With error code 0x8020000E
    | --
    | Lynn



  3. #3
    jfkelley Guest

    Re: Update for Windows XP (KB898461) failed

    Lynn,
    Thank you. Your solution worked for me (I had cloned my failing hard drive
    using Acronis True Image Home v9).

    HOWEVER, when I came back to Windows Update, the 4 updates that had failed
    were no longer showing on the list (Project 2003 SP3, Office 2003 SP3, Visio
    2003 SP3, Excel Viewer 2003, SP3). I randomly clicked a "Get It" button or
    something for Windows Update (which I think I already had). That process
    came back very quickly (as expected) and THEN when I did a Tools=>Windows
    Update, those 4 updates showed up and they seem to be installing
    successfully. This might just be a fluke related to my partially corrupted
    hard drive.

    "TaurArian [MS-MVP]" wrote:

    > Error 0x8020000E is: BG_E_VOLUME_CHANGED
    >
    > "The destination volume has changed. If the disk is removable, it might have been replaced
    > with a different disk. Reinsert the original disk and resume the job."
    >
    > By renaming/deleting the SoftwareDistribution folder you will lose your WU History listing
    > (not important). If everything is working okay again you can delete the renamed
    > SoftwareDistribution folder.
    >
    > Renaming the SoftwareDistribution folder
    >
    > Click Start, Choose Run.
    > In the Run box, type services.msc.
    > Click OK.
    > Right-click the Automatic Updates service.
    > Click Stop.
    > Stopping the service will take a moment.
    >
    > Rename the "SoftwareDistribution" folder:
    > a. Click Start, click Run, type %systemroot%, and then click OK.
    > b. Right-click the SoftwareDistribution folder, and then click Rename.
    > c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
    >
    > Click Start. Choose Run.
    > In the Run box, type services.msc.
    > Click OK.
    > Right-click the Automatic Updates service.
    > Click Start.
    > Starting the service will take a moment.
    >
    >
    >
    > --
    > ====================================
    > TaurArian [MS-MVP] 2005-2008 - Australia
    > ====================================
    > How to make a good post: http://www.dts-l.org/goodpost.htm
    > Defending your machine: http://defendingyourmachine2.blogspot.com/
    > http://taurarian.mvps.org/index.htm
    >
    > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >
    >
    > "Lynn" <Lynn@discussions.microsoft.com> wrote in message
    > news:7408D87E-D977-46B2-9259-5977C0906A32@microsoft.com...
    > | With error code 0x8020000E
    > | --
    > | Lynn
    >
    >
    >


  4. #4
    MowGreen [MVP] Guest

    Re: Update for Windows XP (KB898461) failed

    It was Taurarian who posted the fix ... Lynn had posted the question.

    >> This might just be a fluke related to my partially corrupted
    >> hard drive.


    NO, bad sectors on the HD can/will cause updates to become corrupted or
    damaged ... just as the HD was damaged. True Image cloned bad sectors
    along with the other data.
    When you redownloaded the updates they were in a consistent state.
    That's why they installed.


    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    jfkelley wrote:

    > Lynn,
    > Thank you. Your solution worked for me (I had cloned my failing hard drive
    > using Acronis True Image Home v9).
    >
    > HOWEVER, when I came back to Windows Update, the 4 updates that had failed
    > were no longer showing on the list (Project 2003 SP3, Office 2003 SP3, Visio
    > 2003 SP3, Excel Viewer 2003, SP3). I randomly clicked a "Get It" button or
    > something for Windows Update (which I think I already had). That process
    > came back very quickly (as expected) and THEN when I did a Tools=>Windows
    > Update, those 4 updates showed up and they seem to be installing
    > successfully. This might just be a fluke related to my partially corrupted
    > hard drive.
    >
    > "TaurArian [MS-MVP]" wrote:
    >
    >
    >>Error 0x8020000E is: BG_E_VOLUME_CHANGED
    >>
    >>"The destination volume has changed. If the disk is removable, it might have been replaced
    >>with a different disk. Reinsert the original disk and resume the job."
    >>
    >>By renaming/deleting the SoftwareDistribution folder you will lose your WU History listing
    >>(not important). If everything is working okay again you can delete the renamed
    >>SoftwareDistribution folder.
    >>
    >>Renaming the SoftwareDistribution folder
    >>
    >>Click Start, Choose Run.
    >>In the Run box, type services.msc.
    >>Click OK.
    >>Right-click the Automatic Updates service.
    >>Click Stop.
    >>Stopping the service will take a moment.
    >>
    >>Rename the "SoftwareDistribution" folder:
    >>a. Click Start, click Run, type %systemroot%, and then click OK.
    >>b. Right-click the SoftwareDistribution folder, and then click Rename.
    >>c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.
    >>
    >>Click Start. Choose Run.
    >>In the Run box, type services.msc.
    >>Click OK.
    >>Right-click the Automatic Updates service.
    >>Click Start.
    >>Starting the service will take a moment.
    >>
    >>
    >>
    >>--
    >>====================================
    >>TaurArian [MS-MVP] 2005-2008 - Australia
    >>====================================
    >>How to make a good post: http://www.dts-l.org/goodpost.htm
    >>Defending your machine: http://defendingyourmachine2.blogspot.com/
    >>http://taurarian.mvps.org/index.htm
    >>
    >>Emails will not be acknowledged - please post to the newsgroup so all may benefit.
    >>
    >>
    >>"Lynn" <Lynn@discussions.microsoft.com> wrote in message
    >>news:7408D87E-D977-46B2-9259-5977C0906A32@microsoft.com...
    >>| With error code 0x8020000E
    >>| --
    >>| Lynn
    >>
    >>
    >>


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