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Thread: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

  1. #1
    Patrick Philippot Guest

    [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

    Hi,

    This is an old bug showing up again. Although the official solution
    involves reinstalling the framework after manipulating the registry with the
    installer cleanup tool, there's a much simpler way to fix this:

    1. Instead of using Windows Update, download the KB928366 package from here:
    http://www.microsoft.com/downloads/d...displaylang=en
    Do not install yet.

    2. Download the .Net framework 1.1 redistributable package from here
    http://www.microsoft.com/downloads/d...7-034d1e7cf3a3

    3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
    your choice. You should get the following files:
    netfx.msi
    install.exe
    InstMsi.exe
    InstMsiW.exe
    netfx1.cab

    4. Launch the KB928366 installer. It will soon complain that it can find the
    installation CD-ROM (don't ask me why). Browse to the folder where you
    unpacked the dotnetfx files.

    That's it.

    This procedure can be applied to any similar situation regarding .Net
    framework updates. I'm using it since years (that is, since this Windows
    Update bug exists).

    Good luck.

    --
    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    www.mainsoft.fr




  2. #2
    Patrick Philippot Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

    Patrick Philippot wrote:
    > 4. Launch the KB928366 installer. It will soon complain that it can
    > find


    that it *can't* find

    --
    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    www.mainsoft.fr




  3. #3
    Patrick Philippot Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

    mouspi wrote:
    > It complains, but with another message :
    > "Le correctif de mise √* jour ne peut pas √™tre install√© par le service
    > Windows Installer car le programme qui doit √™tre mis √* jour est
    > peut-√™tre introuvable ou le correctif de mise √* jour est peut-√™tre
    > destin√© √* une autre version du programme.V√©rifiez que le programme
    > que vous voulez mettre √* jour se trouve sur votre ordinateur et que
    > vous disposez du correctif de mise √* jour correct."
    >
    > And I Can't browse any folder.


    This is apparently a different situation. You probably need to
    repair/reinstall the framework by running dotnetfx.exe again. IMHO, in your
    case, the KB installer is looking for registry entries related to the .Net
    framework 1.1 and it didn't find them.

    --
    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    www.mainsoft.fr




  4. #4
    mouspi Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 security update)

    Patrick,

    It seems to work now :
    - I ran dotnetfx.exe
    -I downloaded SP1 then I applied the update KB928366, the way you told.

    When I launched WindowsUpdate, it told me, that I had'nt any update to
    install.

  5. #5
    Patrick Philippot Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

    Hi Kristina,

    > Please tell me, do I need to do anything different if I have the same
    > problem but with Security Update for Microsoft .NET Framework,
    > Version 2.0 (KB928365)?


    I never had to fix a version 2.0 update but I think that this should work
    the same way. In many cases, installing the KB package directly instead of
    using Windows Update fixes installation problems. This applies to any KB
    update (you just go to the details page for the update, you download the
    package directly and most of the time, it works while WIndows Update refused
    to install it).

    For the .Net Framework 2.0, the number of files containes in dotnetfx.exe is
    much higher and the installation a little bit more complex. But there's no
    risk trying the 1.1 method.

    Let us know if it works.

    Best greetings from Paris.

    --
    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    www.mainsoft.fr




  6. #6
    Patrick Philippot Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

    putnik wrote:
    > However, when I run the installer (I presume you mean
    > NDP1.1sp1-KB928366-x86.exe) nothing changes. It does not ask me to
    > browse for the extracted files either.


    Hi,

    Do you mean that NDP1.1sp1-KB928366-x86.exe executes without any error
    message? If so, the update is probably installed. But Windows Update (and
    the WU icon) can still pretend it is not until you reboot. If you have an
    error message, please tell us hat it says. If this is the error described in
    the initial message of this thread, you should see a browse button in the
    message box. If not, this is another problem and you should proceed as
    specified in the "official" procedure.

    But again, if NDP1.1sp1-KB928366-x86.exe installs without complaining, it
    should be actually installed.

    --
    Patrick Philippot - Microsoft MVP
    MainSoft Consulting Services
    www.mainsoft.fr




  7. #7
    Chun Xiang Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 sec

    Thank you and good to know. First I thought come from my computer not stayble.

    :)

    "Divelucaya" wrote:

    > Okay, tried what you suggested and now the KB928366 update attempt fails each
    > time (Error Code: 0x643). However, if I go to the "Turn Off Computer" window,
    > it shows an update is ready to be installed. I click on the Turn Off button
    > and the screen shows that the update is installing. After the computer shuts
    > down I wait a minute or so and restart it. After several minutes, the
    > Automatic Updates icon is back in the system tray. On a side note, when I
    > check my updates history, it shows the KB928366 update being successfully
    > installed every day (and sometimes a couple times a day) since last Wednesday
    > (07/11/07). The funny thing is I don't recall seeing the AU icon in the
    > system tray until today, although apparently it was going through daily
    > iterations of installing this stupid update. And looking through this topic,
    > it seems there are many people experiencing the same, or very similar,
    > issues. This tells me there is a problem inherent with the update that
    > Microsoft is not addressing.
    > --
    > Can it get any worse?
    >
    >
    > "Shenan Stanley" wrote:
    >
    > > Divelucaya wrote:
    > > > Not too long ago Automatic Updates installed the hotfix for >NET
    > > > Framework
    > > > 2.0 (KB928365). Today, AU indicated there was an update to be
    > > > installed (KB928366). I installed it and it showed as being
    > > > completed (no errors and no indication that the computer needed to
    > > > be restarted). Several minutes later, AU showed another update to
    > > > be installed. I installed it and again it showed as being completed
    > > > and I closed the installation window (with the "Close" button, not
    > > > the "X"). Several minutes later, same thing. This time I jotted
    > > > down the hotfix number to see if it was the same update being
    > > > installed. The 4th time AU came up I saw it was indeed the same
    > > > hotfix update. I decided to reboot the computer and saw on the
    > > > "Turn Off Computer" window that there was a message to shutdown the
    > > > computer to install an update. I did this and after the computer
    > > > installed the update and shut off, I turned the computer back on.
    > > > Within 10 minutes of starting my computer, there was AU again with
    > > > the same hotfix update. If I go to Add/Remove Programs, hotfix
    > > > KB928365 (.NET
    > > > 2.0) is there but not KB928366 (.NET 1.1).
    > > >
    > > > Now I pretty much only install Microsoft downloads/components that
    > > > Au indicates I need. Add/Remove Programs shows the following:
    > > > Microsoft .NET Framework 1.0 Hotfix (KB930494) ... Installed On
    > > > 7/11/2007 Microsoft .NET Framework 1.1 ... No installation date or
    > > > size
    > > > Microsoft .NET Framework 1.1 Hotfix (KB886903) ... No installation
    > > > date or size
    > > > Microsoft .NET Framework 2.0 Hotfix ... No installation date, Size
    > > > 88.45 Security Update for Microsoft .NET Framework 2.0 Hotfix
    > > > (KB928365) ...
    > > > No installation date or size.
    > > >
    > > > I shut off AU but I still have the little shield icon, now in red,
    > > > in my system tray. So what do I have to do to successfully
    > > > installed hotfix KB928366? Am I supposed to have the different
    > > > versions of .NET Framework or should I have only 2.0? I did try
    > > > downloading NDP1.1sp1-KB928366-X86.exe but when I tried to run it,
    > > > absolutely nothing happened. I checked Windows Cleanup Utility, and
    > > > it shows only .NET 1.1 and 2.0 installed. Why does Add/Remove
    > > > Programs show the hotfix for 1.0 installed, but does not show 1.0
    > > > itself as installed. I did read Shenan's post but could not
    > > > understand if ALL 6 steps needed to be followed (I do not have .NET
    > > > 3.0 and I'm not even sure I want it after going through this update
    > > > hell).

    > >
    > > Parts (1), (4)-(6) and the additional thing at the very end if necessary of
    > > the post you responded to.
    > >
    > > --
    > > Shenan Stanley
    > > MS-MVP
    > > --
    > > How To Ask Questions The Smart Way
    > > http://www.catb.org/~esr/faqs/smart-questions.html
    > >
    > >
    > >


  8. #8
    jpmackay Guest

    RE: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

    Quite often I see the update of Microsoft Net Framework 1.1 Service Pack 1
    through Windows Update and try to install them but it's failed. Not sure why?
    I did check in Add or Remove Program to see what files do I have them in my
    laptop? Here are the list below:

    Microsoft.Net Framework 2.0 Service Pack 2
    with 10 files under
    -------------------------------------------------------
    Microsoft.Net Framework 3.0
    with 1 hotfix for this that file above
    -------------------------------------------------------
    Microsoft.Net Framework 3.0 Service Pack 2
    with 11 files under
    -------------------------------------------------------
    Microsoft.Net Framework 3.1 SP1
    with 2 hotfix files for that file above
    ------------------------------------------------------------------

    Now I don't see any with Microsoft.Net Framework 1.1 Service Pack 1 in Add
    or Remove Program. I wonder if that file is in the CD of Microsoft Windows XP
    Professional? Please advise about this. Because every time Windows Update run
    and try to tell me to install this file so I did and still doesn't work to
    install this.

    Any help would be appreciated to do with this file.

    Thank you,

    John




    "Patrick Philippot" wrote:

    > Hi,
    >
    > This is an old bug showing up again. Although the official solution
    > involves reinstalling the framework after manipulating the registry with the
    > installer cleanup tool, there's a much simpler way to fix this:
    >
    > 1. Instead of using Windows Update, download the KB928366 package from here:
    > http://www.microsoft.com/downloads/d...displaylang=en
    > Do not install yet.
    >
    > 2. Download the .Net framework 1.1 redistributable package from here
    > http://www.microsoft.com/downloads/d...7-034d1e7cf3a3
    >
    > 3. Use Winzip or a similar utility to unpack dotnetfx.exe in a folder of
    > your choice. You should get the following files:
    > netfx.msi
    > install.exe
    > InstMsi.exe
    > InstMsiW.exe
    > netfx1.cab
    >
    > 4. Launch the KB928366 installer. It will soon complain that it can find the
    > installation CD-ROM (don't ask me why). Browse to the folder where you
    > unpacked the dotnetfx files.
    >
    > That's it.
    >
    > This procedure can be applied to any similar situation regarding .Net
    > framework updates. I'm using it since years (that is, since this Windows
    > Update bug exists).
    >
    > Good luck.
    >
    > --
    > Patrick Philippot - Microsoft MVP
    > MainSoft Consulting Services
    > www.mainsoft.fr
    >
    >
    >
    >


  9. #9
    PA Bear [MS MVP] Guest

    Re: [SOLUTION] You cannot install KB928366 (.Net Framework 1.1 securit

    Please state your full Windows version (e.g., WinXP SP3; Vista x64 SP2) when
    posting to this newsgroup.

    1. Before doing anything else, write down the .NET Framework versions which
    are already installed:

    How to determine which versions of the .NET Framework are installed and
    whether service packs have been applied
    http://support.microsoft.com/kb/318785

    2. Now see Resolution Method 2 in http://support.microsoft.com/kb/923100
    (ignore the title). After running the appropriate/needed tool, (re)install
    all .NET Framework versions manually using the download links on the page.
    --
    ~Robear Dyer (PA Bear)
    MS MVP-IE, Mail, Security, Windows Client - since 2002


    jpmackay wrote:
    > Quite often I see the update of Microsoft Net Framework 1.1 Service Pack 1
    > through Windows Update and try to install them but it's failed. Not sure
    > why? I did check in Add or Remove Program to see what files do I have them
    > in my laptop? Here are the list below:
    >
    > Microsoft.Net Framework 2.0 Service Pack 2
    > with 10 files under
    > -------------------------------------------------------
    > Microsoft.Net Framework 3.0
    > with 1 hotfix for this that file above
    > -------------------------------------------------------
    > Microsoft.Net Framework 3.0 Service Pack 2
    > with 11 files under
    > -------------------------------------------------------
    > Microsoft.Net Framework 3.1 SP1
    > with 2 hotfix files for that file above
    > ------------------------------------------------------------------
    >
    > Now I don't see any with Microsoft.Net Framework 1.1 Service Pack 1 in Add
    > or Remove Program. I wonder if that file is in the CD of Microsoft Windows
    > XP Professional? Please advise about this. Because every time Windows
    > Update run and try to tell me to install this file so I did and still
    > doesn't work to install this.
    >
    > Any help would be appreciated to do with this file.

    <snip>


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