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SOLUTION to the .net "failed to install" update

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Old 13-07-2007
Posts: n/a
SOLUTION to the .net "failed to install" update

Folks - I don't remember who posted the below (I shall not take credit), but
this worked for me. The "George" in the signature line below, is another
George, not me.


Here is EXACTLY what you do to solve this problem for Windows XP 32
bit. If you happen to have a rarer 64 bit version, server OS, or
SOMETHING else follow the same general instructions but get the
version of the files appropriate for your system but first, Microsoft
has pissed me off beyond belief. I looked in my log and this same
thing happened 6/2006...thanks MSFT for torturing us again this year.
I thought it was a familiar feeling...nice branding...this is a huge
humiliation for their .NET team in my opinion or perhaps we should
start calling them the .NOT team...anyway....

1) Go to the control panel and select the add/remove software tool
then TRY and remove everything with .NET in the name. If you can
remove everything go to step 3. If you cannot remove everything go to
step 2.

2) Go and download the windows installer clean up tool at:

run the windows installer clean up tool and BE CAREFUL to only select
the .NET items from the list and remove them. Note: this will likely
leave the names as "dead links" in the Add/Remove Software list
(ahhh ...Microsoft thoroughness at its best) but not to worry they
will do no harm and will get fixed when we finish. It's possible to
clean them up but let's stay out of the registry :-)

3) Go and get the file "dotnetfx.exe" this is ".NET 1.1" from:


install it.

4) Go and get the file "NDP1.1sp1-KB867460-X86.exe" this is the ".NET
1.1 service pack 1" from: my personal website (JUST KIDDING,
RELAX...get everything of course from a microsoft.com domain)


install it.

5) Install the SECURITY patch, the dreaded KB928366, we have all grown
to hate. You can install it from the Windows Update program (be sure
to ONLY select the KB928366 patch and NOTHING else, we dont want to
put back 2.0 or 3.0 yet). It's OK go ahead and click ...it will be
alright...you can do it...it's just one more time... :-)

6) Re-run the Windows Update and you can add back in .NET 2.0 and 3.0

7) Post to thank me...

Now WHY hasn't Microsoft posted instructions yet? .... What is UP?!

Good night!


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Old 13-07-2007
Posts: n/a
Thank you!
i did all the steps when i tried to install 2.0 it didnt work =(
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Old 13-07-2007
Posts: n/a
Thanks George, this worked great. I've been trying to get this fixed for the
past two days, including calling MS; all to no avail. Make you wonder why
they would even deploy a patch that hasn't been tested as I'm sure this one
hasn't !!

Ok this maybe a blonde question but when i go into my add/remove programs I
see nothing that is .Net in my listing of programs ....is that possible?

I don't care which George wrote this, but whoever he is, I'm very grateful.
It worked for me.
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Old 15-07-2007
Shenan Stanley
Posts: n/a
Re: SOLUTION to the .net "failed to install" update

I think you replied to the wrong message...
The .NET Framework thread you replied to and your inability to install SP2
are two totally different things.

Did you mean to respond here?

Also - did you try the solution #2?

By the way - directly downloading SP2 and installing it is a fine idea...
Works well for some people.

Direct Download of Service Pack 2 (SP2) for Windows XP

Order Windows XP Service Pack 2 on CD

In fact - I think I gave that advice.
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Old 15-07-2007
Frank Bright
Posts: n/a
Hi, I tried Dial-aFix and the program seems well written, but it didn't work
for me. When I furst ran it, I heard a error "noise" at the end but I didn't
see any red x messages so I restarted and tried updates again. It was stuck
from the beginning.

So I ran the dialafix again and this time, I got a red x window with this

"The instruction at 0x77f52a84 referenced memory at 0x0061002d. The memory
could not be "written". Click OK to terminate the program."

Am I up the creek here or what? I'm tempted to just trying to install sp2
direct. Would that be a bad idea?

I followed these steps to the letter. 2.0 still failed to install
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Old 09-08-2007
Posts: n/a
GeorgeF and George. Thank you, thank you, thank you. The solution worked
like a charm on both of my computers. Now I know where the experts reside
.... here on this forum.

Lazy Microsoft are too lazzzzzzzzyyyyyyyyyy to get off there a**es and do
something about it!

Microsoft - Your anger, our fault!
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Old 26-10-2007
Posts: n/a
RE: SOLUTION to the .net "failed to install" update

Your directions were very precise. I followed them two times. The first
glitch was that I was not able to remove all the .NET from the control panel
add/remove. The second glitch was that I did not find any .Net items using
the windows clean up program. The third glitch came when I ran the windows
update and was only given options to install KB928367 and not KB928366. Of
course KB928367 failed to install.
Any further suggestions?
I actually in frustration had installed anew windows xp pro and installed 96
of 98 updates. The last two were related to our current problem.
Thank you
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Old 08-03-2008
Posts: n/a
How about the Security Update for Installing of Microsoft .NET Framework,
Version 2.0 (KB928365), is it the same procedure as (KB928366)???

As installing (KB928365) was not successful and keeps on failing???

Just following your precise instructions (you said to post a thank you).
It Worked like a CHARM!!!

Now... if I could just get my firewall adjusted to let Yahoo Mail work...

Have a great day! Mine just got better (its my birthday by the way).
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Old 24-09-2008
The Muffin Man
Posts: n/a
RE: SOLUTION to the .net "failed to install" update

ty so much georgef you so rock i knew something strange happened cuz my
antivirous zapped something then my computer started acting stupid. lol then
i couldnt do this update. if it wernt for you i would be throughing my
computer out of the window then running it over with my truck :P again ty <3
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Old 24-09-2008
MowGreen [MVP]
Posts: n/a
Re: SOLUTION to the .net "failed to install" update ?

Are you serious ? There are *NUMEROUS* MSKB articles on .NET
runtime/service pack/update installation issues that apparently, you
were not clever enough to locate.
Instead of getting mad at MS perhaps you should learn how to locate
their KB articles, .NUT.

Error message when you try to install the .NET Framework 1.1 Service
Pack 1 Update from the Windows Update site on a Windows XP-based
computer: "Updates were unable to be successfully installed"

How to troubleshoot Microsoft .NET Framework 1.1 installation issues

PRB: Installation of .NET Framework Fails and Requires Manual Removal

When you try to install an update for the .NET Framework 1.0, 1.1, 2.0,
3.0, or 3.5, you may receive Windows Update error code "0x643" or
Windows Installer error code "1603"
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Old 14-06-2009
Posts: n/a
RE: SOLUTION to the .net "failed to install" update

Dear George, As I consider myself a Novice user, of 4 yrs now, I sure hope I
get this right, otherwise it is gonna cost me a small fortune to get it
fixed, but saying that, I just wanted to thank you very much for your post.
This has been bugging me forever!!!!
Wish me luck. Jo Perth, Western Australia.
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