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Thread: SOLUTION to the .net "failed to install" update

  1. #1
    georgef Guest

    SOLUTION to the .net "failed to install" update

    Folks - I don't remember who posted the below (I shall not take credit), but
    this worked for me. The "George" in the signature line below, is another
    George, not me.


    Here is EXACTLY what you do to solve this problem for Windows XP 32
    bit. If you happen to have a rarer 64 bit version, server OS, or
    SOMETHING else follow the same general instructions but get the
    version of the files appropriate for your system but first, Microsoft
    has pissed me off beyond belief. I looked in my log and this same
    thing happened 6/2006...thanks MSFT for torturing us again this year.
    I thought it was a familiar feeling...nice branding...this is a huge
    humiliation for their .NET team in my opinion or perhaps we should
    start calling them the .NOT team...anyway....

    1) Go to the control panel and select the add/remove software tool
    then TRY and remove everything with .NET in the name. If you can
    remove everything go to step 3. If you cannot remove everything go to
    step 2.

    2) Go and download the windows installer clean up tool at:

    run the windows installer clean up tool and BE CAREFUL to only select
    the .NET items from the list and remove them. Note: this will likely
    leave the names as "dead links" in the Add/Remove Software list
    (ahhh ...Microsoft thoroughness at its best) but not to worry they
    will do no harm and will get fixed when we finish. It's possible to
    clean them up but let's stay out of the registry :-)

    3) Go and get the file "dotnetfx.exe" this is ".NET 1.1" from:

    install it.

    4) Go and get the file "NDP1.1sp1-KB867460-X86.exe" this is the ".NET
    1.1 service pack 1" from: my personal website (JUST KIDDING,
    RELAX...get everything of course from a domain)

    install it.

    5) Install the SECURITY patch, the dreaded KB928366, we have all grown
    to hate. You can install it from the Windows Update program (be sure
    to ONLY select the KB928366 patch and NOTHING else, we dont want to
    put back 2.0 or 3.0 yet). It's OK go ahead and click will be can do's just one more time... :-)

    6) Re-run the Windows Update and you can add back in .NET 2.0 and 3.0

    7) Post to thank me...

    Now WHY hasn't Microsoft posted instructions yet? .... What is UP?!

    Good night!


  2. #2
    Masefield Guest
    Thank you!
    i did all the steps when i tried to install 2.0 it didnt work =(

  3. #3
    Greg Guest
    Thanks George, this worked great. I've been trying to get this fixed for the
    past two days, including calling MS; all to no avail. Make you wonder why
    they would even deploy a patch that hasn't been tested as I'm sure this one
    hasn't !!

    Ok this maybe a blonde question but when i go into my add/remove programs I
    see nothing that is .Net in my listing of programs that possible?

    I don't care which George wrote this, but whoever he is, I'm very grateful.
    It worked for me.

  4. #4
    Shenan Stanley Guest

    Re: SOLUTION to the .net "failed to install" update

    I think you replied to the wrong message...
    The .NET Framework thread you replied to and your inability to install SP2
    are two totally different things.

    Did you mean to respond here?

    Also - did you try the solution #2?

    By the way - directly downloading SP2 and installing it is a fine idea...
    Works well for some people.

    Direct Download of Service Pack 2 (SP2) for Windows XP

    Order Windows XP Service Pack 2 on CD

    In fact - I think I gave that advice.

  5. #5
    Frank Bright Guest
    Hi, I tried Dial-aFix and the program seems well written, but it didn't work
    for me. When I furst ran it, I heard a error "noise" at the end but I didn't
    see any red x messages so I restarted and tried updates again. It was stuck
    from the beginning.

    So I ran the dialafix again and this time, I got a red x window with this

    "The instruction at 0x77f52a84 referenced memory at 0x0061002d. The memory
    could not be "written". Click OK to terminate the program."

    Am I up the creek here or what? I'm tempted to just trying to install sp2
    direct. Would that be a bad idea?

    I followed these steps to the letter. 2.0 still failed to install

  6. #6
    Gingersnap Guest
    GeorgeF and George. Thank you, thank you, thank you. The solution worked
    like a charm on both of my computers. Now I know where the experts reside
    .... here on this forum.

    Lazy Microsoft are too lazzzzzzzzyyyyyyyyyy to get off there a**es and do
    something about it!

    Microsoft - Your anger, our fault!

  7. #7
    Jose00 Guest

    RE: SOLUTION to the .net "failed to install" update

    Your directions were very precise. I followed them two times. The first
    glitch was that I was not able to remove all the .NET from the control panel
    add/remove. The second glitch was that I did not find any .Net items using
    the windows clean up program. The third glitch came when I ran the windows
    update and was only given options to install KB928367 and not KB928366. Of
    course KB928367 failed to install.
    Any further suggestions?
    I actually in frustration had installed anew windows xp pro and installed 96
    of 98 updates. The last two were related to our current problem.
    Thank you

  8. #8
    Ying Guest
    How about the Security Update for Installing of Microsoft .NET Framework,
    Version 2.0 (KB928365), is it the same procedure as (KB928366)???

    As installing (KB928365) was not successful and keeps on failing???

    Just following your precise instructions (you said to post a thank you).
    It Worked like a CHARM!!!

    Now... if I could just get my firewall adjusted to let Yahoo Mail work...

    Have a great day! Mine just got better (its my birthday by the way).

  9. #9
    The Muffin Man Guest

    RE: SOLUTION to the .net "failed to install" update

    ty so much georgef you so rock i knew something strange happened cuz my
    antivirous zapped something then my computer started acting stupid. lol then
    i couldnt do this update. if it wernt for you i would be throughing my
    computer out of the window then running it over with my truck :P again ty <3

  10. #10
    MowGreen [MVP] Guest

    Re: SOLUTION to the .net "failed to install" update ?

    Are you serious ? There are *NUMEROUS* MSKB articles on .NET
    runtime/service pack/update installation issues that apparently, you
    were not clever enough to locate.
    Instead of getting mad at MS perhaps you should learn how to locate
    their KB articles, .NUT.

    Error message when you try to install the .NET Framework 1.1 Service
    Pack 1 Update from the Windows Update site on a Windows XP-based
    computer: "Updates were unable to be successfully installed"

    How to troubleshoot Microsoft .NET Framework 1.1 installation issues

    PRB: Installation of .NET Framework Fails and Requires Manual Removal

    When you try to install an update for the .NET Framework 1.0, 1.1, 2.0,
    3.0, or 3.5, you may receive Windows Update error code "0x643" or
    Windows Installer error code "1603"

  11. #11
    Jo Guest

    RE: SOLUTION to the .net "failed to install" update

    Dear George, As I consider myself a Novice user, of 4 yrs now, I sure hope I
    get this right, otherwise it is gonna cost me a small fortune to get it
    fixed, but saying that, I just wanted to thank you very much for your post.
    This has been bugging me forever!!!!
    Wish me luck. Jo Perth, Western Australia.

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