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Blue Screen crash of XP after Windows Updates

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  #1  
Old 12-07-2007
dalek
 
Posts: n/a
Blue Screen crash of XP after Windows Updates

After Windows Update performs the latest updates, the system now crashes with
a Blue Screen of Death within 10 minutes startup. Doesn't matter if you log
in or not.

- Security Update for Windows XP (KB939373)
- Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
- Update for Windows XP (KB936357)
- Windows Malicious Software Removal Tool - July 2007 (KB980830)

I'm afraid to do any more development on this system because it has become
unstable after the updates.

Reply With Quote
  #2  
Old 12-07-2007
realcestmoi
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Hi there,

The KB936357 is an update for Intel based processors, so I hope yours is an
Intel CPU ?

If so try booting in safe mode and disable automaticly restart if a system
faillure occurs which is to be found: right click my comp. choose properties
than startup and recovery settings button, than unmark the box automaticly
restart under system faillure, click apply and ok.

Reboot and you should get the blue screen permanently wthout the system
rebooting, write down the full errorcode and report it here.

You can also try to uninstall the specific update from add remove programs
and see if the error is gone by doing so.

Best regards,
Michel Denie


"dalek" <dalek@discussions.microsoft.com> wrote in message
news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> After Windows Update performs the latest updates, the system now crashes
> with
> a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> log
> in or not.
>
> - Security Update for Windows XP (KB939373)
> - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> - Update for Windows XP (KB936357)
> - Windows Malicious Software Removal Tool - July 2007 (KB980830)
>
> I'm afraid to do any more development on this system because it has become
> unstable after the updates.



Reply With Quote
  #3  
Old 12-07-2007
Joan Murphy
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

My PC has worked for 2 years fine until today. My PC is now rebooting itself
about 30mins after starting . The error report says it is corrupted. I have
tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
itself. Any other ideas?
--
Joni


"realcestmoi" wrote:

> Hi there,
>
> The KB936357 is an update for Intel based processors, so I hope yours is an
> Intel CPU ?
>
> If so try booting in safe mode and disable automaticly restart if a system
> faillure occurs which is to be found: right click my comp. choose properties
> than startup and recovery settings button, than unmark the box automaticly
> restart under system faillure, click apply and ok.
>
> Reboot and you should get the blue screen permanently wthout the system
> rebooting, write down the full errorcode and report it here.
>
> You can also try to uninstall the specific update from add remove programs
> and see if the error is gone by doing so.
>
> Best regards,
> Michel Denie
>
>
> "dalek" <dalek@discussions.microsoft.com> wrote in message
> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> > After Windows Update performs the latest updates, the system now crashes
> > with
> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> > log
> > in or not.
> >
> > - Security Update for Windows XP (KB939373)
> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> > - Update for Windows XP (KB936357)
> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> >
> > I'm afraid to do any more development on this system because it has become
> > unstable after the updates.

>
>
>

Reply With Quote
  #4  
Old 12-07-2007
TaurArian
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Are you able to do a system restore prior to the updates?

"Joan Murphy" wrote:

> My PC has worked for 2 years fine until today. My PC is now rebooting itself
> about 30mins after starting . The error report says it is corrupted. I have
> tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> itself. Any other ideas?
> --
> Joni
>
>
> "realcestmoi" wrote:
>
> > Hi there,
> >
> > The KB936357 is an update for Intel based processors, so I hope yours is an
> > Intel CPU ?
> >
> > If so try booting in safe mode and disable automaticly restart if a system
> > faillure occurs which is to be found: right click my comp. choose properties
> > than startup and recovery settings button, than unmark the box automaticly
> > restart under system faillure, click apply and ok.
> >
> > Reboot and you should get the blue screen permanently wthout the system
> > rebooting, write down the full errorcode and report it here.
> >
> > You can also try to uninstall the specific update from add remove programs
> > and see if the error is gone by doing so.
> >
> > Best regards,
> > Michel Denie
> >
> >
> > "dalek" <dalek@discussions.microsoft.com> wrote in message
> > news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> > > After Windows Update performs the latest updates, the system now crashes
> > > with
> > > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> > > log
> > > in or not.
> > >
> > > - Security Update for Windows XP (KB939373)
> > > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> > > - Update for Windows XP (KB936357)
> > > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> > >
> > > I'm afraid to do any more development on this system because it has become
> > > unstable after the updates.

> >
> >
> >

Reply With Quote
  #5  
Old 12-07-2007
realcestmoi
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Hello Joni.

No error report in the blue screen with a number like: 0x0000000XX
(0X00000000; 0X0000000.....) ?

Asking because that will pinpoint the problem

If not try booting last known good configuration or TaurArian's suggestion
below.

Best regards,
Michel Denie


"Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
> My PC has worked for 2 years fine until today. My PC is now rebooting
> itself
> about 30mins after starting . The error report says it is corrupted. I
> have
> tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> itself. Any other ideas?
> --
> Joni
>
>
> "realcestmoi" wrote:
>
>> Hi there,
>>
>> The KB936357 is an update for Intel based processors, so I hope yours is
>> an
>> Intel CPU ?
>>
>> If so try booting in safe mode and disable automaticly restart if a
>> system
>> faillure occurs which is to be found: right click my comp. choose
>> properties
>> than startup and recovery settings button, than unmark the box
>> automaticly
>> restart under system faillure, click apply and ok.
>>
>> Reboot and you should get the blue screen permanently wthout the system
>> rebooting, write down the full errorcode and report it here.
>>
>> You can also try to uninstall the specific update from add remove
>> programs
>> and see if the error is gone by doing so.
>>
>> Best regards,
>> Michel Denie
>>
>>
>> "dalek" <dalek@discussions.microsoft.com> wrote in message
>> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
>> > After Windows Update performs the latest updates, the system now
>> > crashes
>> > with
>> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
>> > log
>> > in or not.
>> >
>> > - Security Update for Windows XP (KB939373)
>> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
>> > - Update for Windows XP (KB936357)
>> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
>> >
>> > I'm afraid to do any more development on this system because it has
>> > become
>> > unstable after the updates.

>>
>>
>>



Reply With Quote
  #6  
Old 12-07-2007
Joan Murphy
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

I have restored my PC to 2 days ago (prior to windows updates) and am now
back up on running although have not accessed work thru VPN which seemed to
set of the reboot. The following is information from my Event log of the
System Errors.
The process msiexec.exe has initiated the restart of JOANSPC for the
following reason: No title for this reason could be found
Minor Reason: 0x2
Shutdown Type: reboot
Comment: The Windows Installer initiated a system restart to complete or
continue the configuration of 'Microsoft ActiveSync'.

12/07
1:08:51 eventlog
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
1:08:52 save dump
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
(0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini071207-01.dmp.

1:12:52 system error
Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
00000000, parameter4 00000000.

1:39:04
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
1:39:05
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
(0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini071207-02.dmp.
1:41:22
Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
00000000, parameter4 00000000.

2:34:00
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
2:34:01
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
(0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini071207-05.dmp.
2:40:09
Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
00000000, parameter4 00000000.

3:22:12
The process winlogon.exe has initiated the restart of JOANSPC for the
following reason: No title for this reason could be found
Minor Reason: 0x17
Shutdown Type: reboot
Comment: Update for Windows XP (KB936357)

4:02:09
Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
4:02:10
The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
(0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
C:\WINDOWS\Minidump\Mini071207-06.dmp.
4:04:06
Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
00000000, parameter4 00000000.

Hope this helps...
--
Joni


"realcestmoi" wrote:

> Hello Joni.
>
> No error report in the blue screen with a number like: 0x0000000XX
> (0X00000000; 0X0000000.....) ?
>
> Asking because that will pinpoint the problem
>
> If not try booting last known good configuration or TaurArian's suggestion
> below.
>
> Best regards,
> Michel Denie
>
>
> "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
> > My PC has worked for 2 years fine until today. My PC is now rebooting
> > itself
> > about 30mins after starting . The error report says it is corrupted. I
> > have
> > tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> > itself. Any other ideas?
> > --
> > Joni
> >
> >
> > "realcestmoi" wrote:
> >
> >> Hi there,
> >>
> >> The KB936357 is an update for Intel based processors, so I hope yours is
> >> an
> >> Intel CPU ?
> >>
> >> If so try booting in safe mode and disable automaticly restart if a
> >> system
> >> faillure occurs which is to be found: right click my comp. choose
> >> properties
> >> than startup and recovery settings button, than unmark the box
> >> automaticly
> >> restart under system faillure, click apply and ok.
> >>
> >> Reboot and you should get the blue screen permanently wthout the system
> >> rebooting, write down the full errorcode and report it here.
> >>
> >> You can also try to uninstall the specific update from add remove
> >> programs
> >> and see if the error is gone by doing so.
> >>
> >> Best regards,
> >> Michel Denie
> >>
> >>
> >> "dalek" <dalek@discussions.microsoft.com> wrote in message
> >> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> >> > After Windows Update performs the latest updates, the system now
> >> > crashes
> >> > with
> >> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> >> > log
> >> > in or not.
> >> >
> >> > - Security Update for Windows XP (KB939373)
> >> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> >> > - Update for Windows XP (KB936357)
> >> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> >> >
> >> > I'm afraid to do any more development on this system because it has
> >> > become
> >> > unstable after the updates.
> >>
> >>
> >>

>
>
>

Reply With Quote
  #7  
Old 12-07-2007
TaurArian [MS-MVP]
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Joan, that's doesn't look good and should be reported to MS:
start a free Windows Update support incident request:
https://support.microsoft.com/oas/de...spx?gprid=6527
Copy the log into the email request. MS should be aware of the problems users are facing.

I was lucky with this update as I accidently installed it without incident at home. When
it was offered on the work computer, I chose to hide it until I knew more about this
particular update as that computer is over 3 years old.

--
====================================
TaurArian [MS-MVP] 2005-2008 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Defending your machine: http://defendingyourmachine2.blogspot.com/
http://taurarian.mvps.org/index.htm

Emails will not be acknowledged - please post to the newsgroup so all may benefit.


"Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
news:74832105-7E41-4592-A95E-46E499EE5870@microsoft.com...
|I have restored my PC to 2 days ago (prior to windows updates) and am now
| back up on running although have not accessed work thru VPN which seemed to
| set of the reboot. The following is information from my Event log of the
| System Errors.
| The process msiexec.exe has initiated the restart of JOANSPC for the
| following reason: No title for this reason could be found
| Minor Reason: 0x2
| Shutdown Type: reboot
| Comment: The Windows Installer initiated a system restart to complete or
| continue the configuration of 'Microsoft ActiveSync'.
|
| 12/07
| 1:08:51 eventlog
| Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
| 1:08:52 save dump
| The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
| (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
| C:\WINDOWS\Minidump\Mini071207-01.dmp.
|
| 1:12:52 system error
| Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
| 00000000, parameter4 00000000.
|
| 1:39:04
| Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
| 1:39:05
| The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
| (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
| C:\WINDOWS\Minidump\Mini071207-02.dmp.
| 1:41:22
| Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
| 00000000, parameter4 00000000.
|
| 2:34:00
| Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
| 2:34:01
| The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
| (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
| C:\WINDOWS\Minidump\Mini071207-05.dmp.
| 2:40:09
| Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
| 00000000, parameter4 00000000.
|
| 3:22:12
| The process winlogon.exe has initiated the restart of JOANSPC for the
| following reason: No title for this reason could be found
| Minor Reason: 0x17
| Shutdown Type: reboot
| Comment: Update for Windows XP (KB936357)
|
| 4:02:09
| Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
| 4:02:10
| The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
| (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
| C:\WINDOWS\Minidump\Mini071207-06.dmp.
| 4:04:06
| Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
| 00000000, parameter4 00000000.
|
| Hope this helps...
| --
| Joni
|
|
| "realcestmoi" wrote:
|
| > Hello Joni.
| >
| > No error report in the blue screen with a number like: 0x0000000XX
| > (0X00000000; 0X0000000.....) ?
| >
| > Asking because that will pinpoint the problem
| >
| > If not try booting last known good configuration or TaurArian's suggestion
| > below.
| >
| > Best regards,
| > Michel Denie
| >
| >
| > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
| > news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
| > > My PC has worked for 2 years fine until today. My PC is now rebooting
| > > itself
| > > about 30mins after starting . The error report says it is corrupted. I
| > > have
| > > tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
| > > itself. Any other ideas?
| > > --
| > > Joni
| > >
| > >
| > > "realcestmoi" wrote:
| > >
| > >> Hi there,
| > >>
| > >> The KB936357 is an update for Intel based processors, so I hope yours is
| > >> an
| > >> Intel CPU ?
| > >>
| > >> If so try booting in safe mode and disable automaticly restart if a
| > >> system
| > >> faillure occurs which is to be found: right click my comp. choose
| > >> properties
| > >> than startup and recovery settings button, than unmark the box
| > >> automaticly
| > >> restart under system faillure, click apply and ok.
| > >>
| > >> Reboot and you should get the blue screen permanently wthout the system
| > >> rebooting, write down the full errorcode and report it here.
| > >>
| > >> You can also try to uninstall the specific update from add remove
| > >> programs
| > >> and see if the error is gone by doing so.
| > >>
| > >> Best regards,
| > >> Michel Denie
| > >>
| > >>
| > >> "dalek" <dalek@discussions.microsoft.com> wrote in message
| > >> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
| > >> > After Windows Update performs the latest updates, the system now
| > >> > crashes
| > >> > with
| > >> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
| > >> > log
| > >> > in or not.
| > >> >
| > >> > - Security Update for Windows XP (KB939373)
| > >> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
| > >> > - Update for Windows XP (KB936357)
| > >> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
| > >> >
| > >> > I'm afraid to do any more development on this system because it has
| > >> > become
| > >> > unstable after the updates.
| > >>
| > >>
| > >>
| >
| >
| >


Reply With Quote
  #8  
Old 12-07-2007
Joan Murphy
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Thanks for your help, I had to do the restore again as I could not stop the
Automatic updates! I have now got them switched off (permanently I hope). I
have managed to access work thru VPN successfully and no more problems so far
in event log. I will keep my fingers crossed! I have submitted the problem
to MS via e-mail Confirmation number:1039327095.

--
Joni


"TaurArian [MS-MVP]" wrote:

> Joan, that's doesn't look good and should be reported to MS:
> start a free Windows Update support incident request:
> https://support.microsoft.com/oas/de...spx?gprid=6527
> Copy the log into the email request. MS should be aware of the problems users are facing.
>
> I was lucky with this update as I accidently installed it without incident at home. When
> it was offered on the work computer, I chose to hide it until I knew more about this
> particular update as that computer is over 3 years old.
>
> --
> ====================================
> TaurArian [MS-MVP] 2005-2008 - Australia
> ====================================
> How to make a good post: http://www.dts-l.org/goodpost.htm
> Defending your machine: http://defendingyourmachine2.blogspot.com/
> http://taurarian.mvps.org/index.htm
>
> Emails will not be acknowledged - please post to the newsgroup so all may benefit.
>
>
> "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> news:74832105-7E41-4592-A95E-46E499EE5870@microsoft.com...
> |I have restored my PC to 2 days ago (prior to windows updates) and am now
> | back up on running although have not accessed work thru VPN which seemed to
> | set of the reboot. The following is information from my Event log of the
> | System Errors.
> | The process msiexec.exe has initiated the restart of JOANSPC for the
> | following reason: No title for this reason could be found
> | Minor Reason: 0x2
> | Shutdown Type: reboot
> | Comment: The Windows Installer initiated a system restart to complete or
> | continue the configuration of 'Microsoft ActiveSync'.
> |
> | 12/07
> | 1:08:51 eventlog
> | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> | 1:08:52 save dump
> | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> | C:\WINDOWS\Minidump\Mini071207-01.dmp.
> |
> | 1:12:52 system error
> | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> | 00000000, parameter4 00000000.
> |
> | 1:39:04
> | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> | 1:39:05
> | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> | C:\WINDOWS\Minidump\Mini071207-02.dmp.
> | 1:41:22
> | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> | 00000000, parameter4 00000000.
> |
> | 2:34:00
> | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> | 2:34:01
> | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> | C:\WINDOWS\Minidump\Mini071207-05.dmp.
> | 2:40:09
> | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> | 00000000, parameter4 00000000.
> |
> | 3:22:12
> | The process winlogon.exe has initiated the restart of JOANSPC for the
> | following reason: No title for this reason could be found
> | Minor Reason: 0x17
> | Shutdown Type: reboot
> | Comment: Update for Windows XP (KB936357)
> |
> | 4:02:09
> | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> | 4:02:10
> | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> | C:\WINDOWS\Minidump\Mini071207-06.dmp.
> | 4:04:06
> | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> | 00000000, parameter4 00000000.
> |
> | Hope this helps...
> | --
> | Joni
> |
> |
> | "realcestmoi" wrote:
> |
> | > Hello Joni.
> | >
> | > No error report in the blue screen with a number like: 0x0000000XX
> | > (0X00000000; 0X0000000.....) ?
> | >
> | > Asking because that will pinpoint the problem
> | >
> | > If not try booting last known good configuration or TaurArian's suggestion
> | > below.
> | >
> | > Best regards,
> | > Michel Denie
> | >
> | >
> | > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> | > news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
> | > > My PC has worked for 2 years fine until today. My PC is now rebooting
> | > > itself
> | > > about 30mins after starting . The error report says it is corrupted. I
> | > > have
> | > > tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> | > > itself. Any other ideas?
> | > > --
> | > > Joni
> | > >
> | > >
> | > > "realcestmoi" wrote:
> | > >
> | > >> Hi there,
> | > >>
> | > >> The KB936357 is an update for Intel based processors, so I hope yours is
> | > >> an
> | > >> Intel CPU ?
> | > >>
> | > >> If so try booting in safe mode and disable automaticly restart if a
> | > >> system
> | > >> faillure occurs which is to be found: right click my comp. choose
> | > >> properties
> | > >> than startup and recovery settings button, than unmark the box
> | > >> automaticly
> | > >> restart under system faillure, click apply and ok.
> | > >>
> | > >> Reboot and you should get the blue screen permanently wthout the system
> | > >> rebooting, write down the full errorcode and report it here.
> | > >>
> | > >> You can also try to uninstall the specific update from add remove
> | > >> programs
> | > >> and see if the error is gone by doing so.
> | > >>
> | > >> Best regards,
> | > >> Michel Denie
> | > >>
> | > >>
> | > >> "dalek" <dalek@discussions.microsoft.com> wrote in message
> | > >> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> | > >> > After Windows Update performs the latest updates, the system now
> | > >> > crashes
> | > >> > with
> | > >> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> | > >> > log
> | > >> > in or not.
> | > >> >
> | > >> > - Security Update for Windows XP (KB939373)
> | > >> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> | > >> > - Update for Windows XP (KB936357)
> | > >> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> | > >> >
> | > >> > I'm afraid to do any more development on this system because it has
> | > >> > become
> | > >> > unstable after the updates.
> | > >>
> | > >>
> | > >>
> | >
> | >
> | >
>
>
>

Reply With Quote
  #9  
Old 12-07-2007
artflux
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

I have run the updates yesterday and found that KB928365, KB928365, and
KB928365 failed on my XP Pro computer. In addition my Dell Latitude blue
screened after these updates. I reinstalled XP Pro on it after windows
updated it blue screened a second time.

I have stopped the updates for now until the problem is resolved.


"Joan Murphy" wrote:

> Thanks for your help, I had to do the restore again as I could not stop the
> Automatic updates! I have now got them switched off (permanently I hope). I
> have managed to access work thru VPN successfully and no more problems so far
> in event log. I will keep my fingers crossed! I have submitted the problem
> to MS via e-mail Confirmation number:1039327095.
>
> --
> Joni
>
>
> "TaurArian [MS-MVP]" wrote:
>
> > Joan, that's doesn't look good and should be reported to MS:
> > start a free Windows Update support incident request:
> > https://support.microsoft.com/oas/de...spx?gprid=6527
> > Copy the log into the email request. MS should be aware of the problems users are facing.
> >
> > I was lucky with this update as I accidently installed it without incident at home. When
> > it was offered on the work computer, I chose to hide it until I knew more about this
> > particular update as that computer is over 3 years old.
> >
> > --
> > ====================================
> > TaurArian [MS-MVP] 2005-2008 - Australia
> > ====================================
> > How to make a good post: http://www.dts-l.org/goodpost.htm
> > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > http://taurarian.mvps.org/index.htm
> >
> > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> >
> >
> > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> > news:74832105-7E41-4592-A95E-46E499EE5870@microsoft.com...
> > |I have restored my PC to 2 days ago (prior to windows updates) and am now
> > | back up on running although have not accessed work thru VPN which seemed to
> > | set of the reboot. The following is information from my Event log of the
> > | System Errors.
> > | The process msiexec.exe has initiated the restart of JOANSPC for the
> > | following reason: No title for this reason could be found
> > | Minor Reason: 0x2
> > | Shutdown Type: reboot
> > | Comment: The Windows Installer initiated a system restart to complete or
> > | continue the configuration of 'Microsoft ActiveSync'.
> > |
> > | 12/07
> > | 1:08:51 eventlog
> > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > | 1:08:52 save dump
> > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > | C:\WINDOWS\Minidump\Mini071207-01.dmp.
> > |
> > | 1:12:52 system error
> > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > | 00000000, parameter4 00000000.
> > |
> > | 1:39:04
> > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > | 1:39:05
> > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > | C:\WINDOWS\Minidump\Mini071207-02.dmp.
> > | 1:41:22
> > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > | 00000000, parameter4 00000000.
> > |
> > | 2:34:00
> > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > | 2:34:01
> > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > | C:\WINDOWS\Minidump\Mini071207-05.dmp.
> > | 2:40:09
> > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > | 00000000, parameter4 00000000.
> > |
> > | 3:22:12
> > | The process winlogon.exe has initiated the restart of JOANSPC for the
> > | following reason: No title for this reason could be found
> > | Minor Reason: 0x17
> > | Shutdown Type: reboot
> > | Comment: Update for Windows XP (KB936357)
> > |
> > | 4:02:09
> > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > | 4:02:10
> > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > | C:\WINDOWS\Minidump\Mini071207-06.dmp.
> > | 4:04:06
> > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > | 00000000, parameter4 00000000.
> > |
> > | Hope this helps...
> > | --
> > | Joni
> > |
> > |
> > | "realcestmoi" wrote:
> > |
> > | > Hello Joni.
> > | >
> > | > No error report in the blue screen with a number like: 0x0000000XX
> > | > (0X00000000; 0X0000000.....) ?
> > | >
> > | > Asking because that will pinpoint the problem
> > | >
> > | > If not try booting last known good configuration or TaurArian's suggestion
> > | > below.
> > | >
> > | > Best regards,
> > | > Michel Denie
> > | >
> > | >
> > | > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> > | > news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
> > | > > My PC has worked for 2 years fine until today. My PC is now rebooting
> > | > > itself
> > | > > about 30mins after starting . The error report says it is corrupted. I
> > | > > have
> > | > > tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> > | > > itself. Any other ideas?
> > | > > --
> > | > > Joni
> > | > >
> > | > >
> > | > > "realcestmoi" wrote:
> > | > >
> > | > >> Hi there,
> > | > >>
> > | > >> The KB936357 is an update for Intel based processors, so I hope yours is
> > | > >> an
> > | > >> Intel CPU ?
> > | > >>
> > | > >> If so try booting in safe mode and disable automaticly restart if a
> > | > >> system
> > | > >> faillure occurs which is to be found: right click my comp. choose
> > | > >> properties
> > | > >> than startup and recovery settings button, than unmark the box
> > | > >> automaticly
> > | > >> restart under system faillure, click apply and ok.
> > | > >>
> > | > >> Reboot and you should get the blue screen permanently wthout the system
> > | > >> rebooting, write down the full errorcode and report it here.
> > | > >>
> > | > >> You can also try to uninstall the specific update from add remove
> > | > >> programs
> > | > >> and see if the error is gone by doing so.
> > | > >>
> > | > >> Best regards,
> > | > >> Michel Denie
> > | > >>
> > | > >>
> > | > >> "dalek" <dalek@discussions.microsoft.com> wrote in message
> > | > >> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> > | > >> > After Windows Update performs the latest updates, the system now
> > | > >> > crashes
> > | > >> > with
> > | > >> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> > | > >> > log
> > | > >> > in or not.
> > | > >> >
> > | > >> > - Security Update for Windows XP (KB939373)
> > | > >> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> > | > >> > - Update for Windows XP (KB936357)
> > | > >> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> > | > >> >
> > | > >> > I'm afraid to do any more development on this system because it has
> > | > >> > become
> > | > >> > unstable after the updates.
> > | > >>
> > | > >>
> > | > >>
> > | >
> > | >
> > | >
> >
> >
> >

Reply With Quote
  #10  
Old 14-07-2007
artflux
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

After installing .Net Framwork 2.0 I ran the updates a third time. My Dell
Latitude blue screened a third time. I have reinstalled windows again hoping
to find a fix so that I can continue to get updates. For now I have the
updates turned off in order to continue using my laptop.



"artflux" wrote:

> I have run the updates yesterday and found that KB928365, KB928365, and
> KB928365 failed on my XP Pro computer. In addition my Dell Latitude blue
> screened after these updates. I reinstalled XP Pro on it after windows
> updated it blue screened a second time.
>
> I have stopped the updates for now until the problem is resolved.
>
>
> "Joan Murphy" wrote:
>
> > Thanks for your help, I had to do the restore again as I could not stop the
> > Automatic updates! I have now got them switched off (permanently I hope). I
> > have managed to access work thru VPN successfully and no more problems so far
> > in event log. I will keep my fingers crossed! I have submitted the problem
> > to MS via e-mail Confirmation number:1039327095.
> >
> > --
> > Joni
> >
> >
> > "TaurArian [MS-MVP]" wrote:
> >
> > > Joan, that's doesn't look good and should be reported to MS:
> > > start a free Windows Update support incident request:
> > > https://support.microsoft.com/oas/de...spx?gprid=6527
> > > Copy the log into the email request. MS should be aware of the problems users are facing.
> > >
> > > I was lucky with this update as I accidently installed it without incident at home. When
> > > it was offered on the work computer, I chose to hide it until I knew more about this
> > > particular update as that computer is over 3 years old.
> > >
> > > --
> > > ====================================
> > > TaurArian [MS-MVP] 2005-2008 - Australia
> > > ====================================
> > > How to make a good post: http://www.dts-l.org/goodpost.htm
> > > Defending your machine: http://defendingyourmachine2.blogspot.com/
> > > http://taurarian.mvps.org/index.htm
> > >
> > > Emails will not be acknowledged - please post to the newsgroup so all may benefit.
> > >
> > >
> > > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> > > news:74832105-7E41-4592-A95E-46E499EE5870@microsoft.com...
> > > |I have restored my PC to 2 days ago (prior to windows updates) and am now
> > > | back up on running although have not accessed work thru VPN which seemed to
> > > | set of the reboot. The following is information from my Event log of the
> > > | System Errors.
> > > | The process msiexec.exe has initiated the restart of JOANSPC for the
> > > | following reason: No title for this reason could be found
> > > | Minor Reason: 0x2
> > > | Shutdown Type: reboot
> > > | Comment: The Windows Installer initiated a system restart to complete or
> > > | continue the configuration of 'Microsoft ActiveSync'.
> > > |
> > > | 12/07
> > > | 1:08:51 eventlog
> > > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > > | 1:08:52 save dump
> > > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > > | C:\WINDOWS\Minidump\Mini071207-01.dmp.
> > > |
> > > | 1:12:52 system error
> > > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > > | 00000000, parameter4 00000000.
> > > |
> > > | 1:39:04
> > > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > > | 1:39:05
> > > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > > | C:\WINDOWS\Minidump\Mini071207-02.dmp.
> > > | 1:41:22
> > > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > > | 00000000, parameter4 00000000.
> > > |
> > > | 2:34:00
> > > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > > | 2:34:01
> > > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > > | C:\WINDOWS\Minidump\Mini071207-05.dmp.
> > > | 2:40:09
> > > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > > | 00000000, parameter4 00000000.
> > > |
> > > | 3:22:12
> > > | The process winlogon.exe has initiated the restart of JOANSPC for the
> > > | following reason: No title for this reason could be found
> > > | Minor Reason: 0x17
> > > | Shutdown Type: reboot
> > > | Comment: Update for Windows XP (KB936357)
> > > |
> > > | 4:02:09
> > > | Microsoft (R) Windows (R) 5.01. 2600 Service Pack 2 Multiprocessor Free.
> > > | 4:02:10
> > > | The computer has rebooted from a bugcheck. The bugcheck was: 0x1000007f
> > > | (0x00000008, 0xf7817d70, 0x00000000, 0x00000000). A dump was saved in:
> > > | C:\WINDOWS\Minidump\Mini071207-06.dmp.
> > > | 4:04:06
> > > | Error code 1000007f, parameter1 00000008, parameter2 f7817d70, parameter3
> > > | 00000000, parameter4 00000000.
> > > |
> > > | Hope this helps...
> > > | --
> > > | Joni
> > > |
> > > |
> > > | "realcestmoi" wrote:
> > > |
> > > | > Hello Joni.
> > > | >
> > > | > No error report in the blue screen with a number like: 0x0000000XX
> > > | > (0X00000000; 0X0000000.....) ?
> > > | >
> > > | > Asking because that will pinpoint the problem
> > > | >
> > > | > If not try booting last known good configuration or TaurArian's suggestion
> > > | > below.
> > > | >
> > > | > Best regards,
> > > | > Michel Denie
> > > | >
> > > | >
> > > | > "Joan Murphy" <JoanMurphy@discussions.microsoft.com> wrote in message
> > > | > news:7B551C1F-AB5D-4522-9AC9-47EA5159EB53@microsoft.com...
> > > | > > My PC has worked for 2 years fine until today. My PC is now rebooting
> > > | > > itself
> > > | > > about 30mins after starting . The error report says it is corrupted. I
> > > | > > have
> > > | > > tried uninstalling KB936357 (My PC is INTEL) but it is still rebooting
> > > | > > itself. Any other ideas?
> > > | > > --
> > > | > > Joni
> > > | > >
> > > | > >
> > > | > > "realcestmoi" wrote:
> > > | > >
> > > | > >> Hi there,
> > > | > >>
> > > | > >> The KB936357 is an update for Intel based processors, so I hope yours is
> > > | > >> an
> > > | > >> Intel CPU ?
> > > | > >>
> > > | > >> If so try booting in safe mode and disable automaticly restart if a
> > > | > >> system
> > > | > >> faillure occurs which is to be found: right click my comp. choose
> > > | > >> properties
> > > | > >> than startup and recovery settings button, than unmark the box
> > > | > >> automaticly
> > > | > >> restart under system faillure, click apply and ok.
> > > | > >>
> > > | > >> Reboot and you should get the blue screen permanently wthout the system
> > > | > >> rebooting, write down the full errorcode and report it here.
> > > | > >>
> > > | > >> You can also try to uninstall the specific update from add remove
> > > | > >> programs
> > > | > >> and see if the error is gone by doing so.
> > > | > >>
> > > | > >> Best regards,
> > > | > >> Michel Denie
> > > | > >>
> > > | > >>
> > > | > >> "dalek" <dalek@discussions.microsoft.com> wrote in message
> > > | > >> news:C7F035B7-2DBA-4CD8-917D-B350AF4C6979@microsoft.com...
> > > | > >> > After Windows Update performs the latest updates, the system now
> > > | > >> > crashes
> > > | > >> > with
> > > | > >> > a Blue Screen of Death within 10 minutes startup. Doesn't matter if you
> > > | > >> > log
> > > | > >> > in or not.
> > > | > >> >
> > > | > >> > - Security Update for Windows XP (KB939373)
> > > | > >> > - Security Update for MIcrosoft .NET framework, Version 2.0 (KB928365)
> > > | > >> > - Update for Windows XP (KB936357)
> > > | > >> > - Windows Malicious Software Removal Tool - July 2007 (KB980830)
> > > | > >> >
> > > | > >> > I'm afraid to do any more development on this system because it has
> > > | > >> > become
> > > | > >> > unstable after the updates.
> > > | > >>
> > > | > >>
> > > | > >>
> > > | >
> > > | >
> > > | >
> > >
> > >
> > >

Reply With Quote
  #11  
Old 02-01-2009
Member
 
Join Date: Jan 2009
Posts: 1
Re: Blue Screen crash of XP after Windows Updates

I have limited computer skills with a dell laptop. Can someone please help me with a blue screen windows issue. the message says
unmountable_boot_volume. i have the start up disk from another dell laptop that i have. i need step by step help asap. thanks guys
Reply With Quote
  #12  
Old 04-01-2009
Charles E Finkenbiner
 
Posts: n/a
Re: Blue Screen crash of XP after Windows Updates

Hi,

It looks to me like you need to do the 'chkdsk' command on the boot
drive. I do not have a Dell CD so I can't give you step by step
instructions; however, these are the steps you need to do.

1. Boot the Dell CD
2. Follow the prompts until you see an option for 'Recovery Console' -
select it.
3. Once the prompt appears type 'chkdsk c:' (without the single quotes)
4. Remove the CD, then exit the 'Recovery Console'
5. Try to boot as normal.

If you do not get a 'Recovery Console' option then that means the Dell
CD you are using is not compatible with the OS installed (I have seen
this happen on other computers).


Hope this helps,

CEF

nocomputerskills wrote:
> I have limited computer skills with a dell laptop. Can someone please
> help me with a blue screen windows issue. the message says
> unmountable_boot_volume. i have the start up disk from another dell
> laptop that i have. i need step by step help asap. thanks guys

Reply With Quote
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