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Thread: WindowsUpdate_8000FFFF WindowsUpdate_dt000

  1. #1
    Kooltime Guest

    WindowsUpdate_8000FFFF WindowsUpdate_dt000

    Cannot get windows updates, Click search for updates and this is the returned
    error message, and it will ot move to the updates selections screens with any
    results. fails right at the chek for updates screen only.

    KB does not show this error nor does internet search ? anyone can offer help
    with this to get windows update to work again.

    Thanks

  2. #2
    TrellameC Guest

    RE: WindowsUpdate_8000FFFF WindowsUpdate_dt000

    I'm getting this too, in Vista Ultimate x64. Here's what the update log shows:
    2007-06-27 08:13:42:751 684 f48 AU Triggering AU detection through
    DetectNow API
    2007-06-27 08:13:42:751 684 f48 AU Triggering Online detection (interactive)
    2007-06-27 08:13:42:751 684 fd8 AU #############
    2007-06-27 08:13:42:751 684 fd8 AU ## START ## AU: Search for updates
    2007-06-27 08:13:42:751 684 fd8 AU #########
    2007-06-27 08:13:42:751 684 fd8 AU <<## SUBMITTED ## AU: Search for updates
    [CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
    2007-06-27 08:13:42:751 684 cfc Agent *************
    2007-06-27 08:13:42:751 684 cfc Agent ** START ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-06-27 08:13:42:751 684 cfc Agent *********
    2007-06-27 08:13:42:751 684 cfc Setup Checking for agent SelfUpdate
    2007-06-27 08:13:42:751 684 cfc Setup Client version: Core: 6.0.6000.16386
    Aux: 6.0.6000.16386
    2007-06-27 08:13:43:375 684 cfc Setup Determining whether a new setup
    handler needs to be downloaded
    2007-06-27 08:13:43:375 684 cfc Setup SelfUpdate handler is not found. It
    will be downloaded
    2007-06-27 08:13:43:375 684 cfc Setup Evaluating applicability of setup
    package "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.374"
    2007-06-27 08:14:04:529 684 cfc Handler FATAL: UH: 0x8000ffff:
    EvaluateApplicability failed in CCbs::EvaluateApplicability
    2007-06-27 08:14:04:529 684 cfc Setup WARNING: CBS EvaluateApplicability
    returned error, error = 0x8000FFFF
    2007-06-27 08:14:04:529 684 cfc Setup FATAL: Applicability evaluation for
    setup package
    "WUClient-SelfUpdate-ActiveX~31bf3856ad364e35~amd64~~7.0.6000.374" failed,
    error = 0x8000FFFF
    2007-06-27 08:14:04:529 684 cfc Setup FATAL: SelfUpdate check failed, err =
    0x8000FFFF
    2007-06-27 08:14:04:529 684 cfc Agent * WARNING: Skipping scan,
    self-update check returned 0x8000FFFF
    2007-06-27 08:14:04:731 684 cfc Agent * WARNING: Exit code = 0x8000FFFF
    2007-06-27 08:14:04:731 684 cfc Agent *********
    2007-06-27 08:14:04:731 684 cfc Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2007-06-27 08:14:04:731 684 cfc Agent *************
    2007-06-27 08:14:04:731 684 cfc Agent WARNING: WU client failed Searching
    for update with error 0x8000ffff
    2007-06-27 08:14:04:731 684 76c AU >>## RESUMED ## AU: Search for updates
    [CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
    2007-06-27 08:14:04:731 684 76c AU # WARNING: Search callback failed,
    result = 0x8000FFFF
    2007-06-27 08:14:04:731 684 76c AU # WARNING: Failed to find updates with
    error code 8000FFFF
    2007-06-27 08:14:04:731 684 76c AU #########
    2007-06-27 08:14:04:731 684 76c AU ## END ## AU: Search for updates
    [CallId = {A855EA2E-1FE3-4551-9A06-E3C6E51397C0}]
    2007-06-27 08:14:04:731 684 76c AU #############
    2007-06-27 08:14:04:731 684 76c AU AU setting next detection timeout to
    2007-06-27 20:14:04
    2007-06-27 08:14:09:536 684 76c Report REPORT EVENT:
    {4BD8183A-24AD-453D-9A09-4F597D04D23C} 2007-06-27
    08:14:04:529-0700 1 148 101 {61CA813A-7585-442E-A66B-B0D15CE6BDC0} 1 8000ffff SelfUpdate Failure Software
    Synchronization Windows Update Client failed to detect with error 0x8000ffff.

  3. #3
    MowGreen [MVP] Guest

    Re: WindowsUpdate_8000FFFF WindowsUpdate_dt000

    0x8000FFFF is not a very helpful error since it just means
    E_UNEXPECTED
    The log shows that the system is trying to obtain the latest Windows
    Update Agent.
    See if you can download it manually and Save it from here:
    http://download.windowsupdate.com/v7...gent30-x64.exe

    When the download is complete, right click WindowsUpdateAgent30-x64.exe
    and choose Run as administrator.
    Did that get it installed ?

    If not, what antivirus/security[firewall] suite is installed ?

  4. #4
    TrellameC Guest
    Thanks for your reply. Unfortunately, running that installer , I get the
    same useful error message, :"Install failed with error number 0x8000FFFF"

    I'm running Windows Defender, NOD32 and Spybot Search & Destroy (without the
    active scanning agent, Teatimer)

    Is the Immunize or resident SDHelper features of Spybot Enabled ? If so,
    suggest disabling it[them] to see if that resolves the issue.

    I have exactly the same problem with windows update. I have Vista Buisness
    x32, and 2g of ram. I downloaded the x86 version of the file that you
    posted earlier and had had teh same 8000FFF error message. I tried
    installing in safe mode and I still can't install it. I have never had
    Spybot installed on this machine. Thanks foryour help.

  5. #5
    Robert Aldwinckle Guest
    Is your OS Vista? AFAIK this tip applies only to Vista users.

    Diagnose your symptoms (or refine your symptom description.)
    Don't depend on others' solutions to work for you just because
    you happen to see the same code somewhere, particularly if yours
    is occurring in a different OS or even just a different product.
    Also, to avoid confusion, if your symptoms are different from the ones
    being discussed, start your own thread with a more descriptive
    Subject.

    Your Me too! post contains no information for anyone to help you with.
    Also note that the OP has a different OS so you can not even be discussing
    the same problem. Please start a *new* discussion with a more descriptive
    Subject and complete symptom description if you really want help with
    your problem.

  6. #6
    Join Date
    Dec 2008
    Posts
    1
    If you are missing one of these components then how do you install it? Im
    missing NextQueueEntryIndex from my windows vista machine.

    I have had the same problem with the Windows update. I was stumped but after reading these posts I figured maybe it had to do with my virus protection.

    What I did was disabled it and then ran the update. It worked!

  7. #7
    Matthew Guest

    Re: WindowsUpdate_8000FFFF WindowsUpdate_dt000

    How about posting a solution instead of picking on people for not being
    completely verbose.

    I have a new Dell inspiron 531 running Windows Vista home premium.
    It came pre-installed with MSWorks 8.0
    Right off the bat there were problems with Windows Update giving Error
    8000FFFF
    5 days later Windows Update has installed several updates on it's own, but
    has NEVER manually done an update successfully.
    In addition, I cannot install MS Office 2007.
    I get the error 0x8007054F.
    I think the two problems are related.
    I further think this may be due to a poor Dell install/configuration from
    the start.

    Let's have some resolutions please.

  8. #8
    Abedoss Guest

    Windows The Most Errorable OS

    Ok guys everyone suffers this errors, since mounths I'm updating my VistaHP
    computer and that was working good, but since three days I installed about 17
    update, three of them failed to install (KB943899, KB943078 and KB905866), my
    computer begins to show me these errors:
    80070002
    8007371B

    and after days of trying to solve these errors and at last Vista said to me:
    My son take this award, you have this error (8000FFFF), and then it returned
    to show that two errors. While trying to solve this problem I was thinking
    about operating systems, and thinking about my experience, 8 years of using
    computers and Windows 98, 95, 3.11, Mellenium, 2000, XP, and Vista. I found
    that we were using unstable operating systems which were hanging, restarting,
    and virus & hacker attackable, while UNIX based operating systems like Apple
    Macintosh and all editions and versions of Linux and JAVA based operating
    systems like Solaris are not, and some of these operating systems are free.
    Microsoft wasts a Bilions of dolars and a Bilions of security fixes, making
    you wasting mony. Every Windows comes slower than the version before, comes
    with a new technology but older and comes with a new security solutions but
    weaker.
    At the end, didn't asked your self why am I using Windows?

    Thank you for good listining, send me your thoughts.

  9. #9
    Eddie Bowers [MSFT] Guest
    That is a pretty generic error unfortunately.
    The specific error is "Catastrophic Failure" which isn't too helpfull but
    sure sounds scary.

    Can you give my tool a shot to see if it helps

    If not, we might can look at the logs it creates in c:\aulogs to narrow
    this down some more

    I too am having this exact problem. I'm running an HP with Vista Home
    Premium, and 5 days ago it stopped letting me run updates. Is there some way
    that I can fix this either from my computer or from the microsoft website
    because the network that I'm on has kicked me into a remediate VLAN where it
    won't let me go anywhere except microsoft.com to get updates. I really need
    to get internet from that computer.

  10. #10
    jwhpaladin Guest
    The post above had the wrong email address. Sorry.

    RE: I too am having this exact problem. I'm running an HP with Vista Home
    Premium, and 5 days ago it stopped letting me run updates. Is there some way
    that I can fix this either from my computer or from the microsoft website
    because the network that I'm on has kicked me into a remediate VLAN where it
    won't let me go anywhere except microsoft.com to get updates. I really need
    to get internet from that computer.

    Have you been able to fix this problem?
    I am experiencing the same issue and cannot resolve it.

    same problem here.

  11. #11
    ~Belinda Guest

    Re: WindowsUpdate_8000FFFF KB929777

    One thing to consider that worked for me: if you have more than 3gb of Ram
    installed on a Vista computer, it does not recognize it and will cause errors
    with your updates.

    I spent HOURS talking to a Microsoft tech only to figure it out myself by
    doing online research.

    If you have 2 - 2GB memory cards in your computer, take one out and reboot.
    Then try to install the updates. This should work. Good Luck!

  12. #12
    TomKlimuc Guest
    I have the same problem, Vista cannot instakk KB929777. I get the same error
    code, I ran Regedit as suggested and I also do not have the listed
    components. Whats up with this?

    Is this Vista SP1 or SP2 ?
    Was the update *automatically* offered by Windows Update ?

    Apparently, it wasn't corrected properly hence the need for KB929777
    being released.

  13. #13
    robot2235@gmail.com Guest

    Re: WindowsUpdate_8000FFFF WindowsUpdate_dt000

    Just encountered same issues. Tried solution from Cloventrout dates Sep
    30 as
    follows:
    1. Click on Start and in the Search box type in regedit.
    2. A new program will be listed in the same window. now right click the
    regedit program and then select the option run as administrator.
    3. Now go into HKLM\COMPONENTS and check if these three values exist
    under
    the COMPONENT Key
    1. PendingXmidentifier
    2. NextQueueEntryIndex
    3. AdvancedInstallersNeedResolving
    I do not have the HKLM\COMPONENTS in the program so this solution does
    not
    work for me. Any other solutions to this problem ?

  14. #14
    Robert Aldwinckle Guest

    Re: WindowsUpdate_8000FFFF WindowsUpdate_dt000

    As I mentioned previously (in fact in response to the message that this clones)
    that must be a specific example of the symptom for a different cause
    than the one posters in this thread are probably having.
    So you will have to do your own diagnosis and find your own resolution.

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