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Thread: WindowsUpdate_8024402F WindowsUpdate_dt000

  1. #1
    Chockla Guest

    WindowsUpdate_8024402F WindowsUpdate_dt000

    I am getting error WindowsUpdate_8024402F WindowsUpdate_dt000. I looked at
    the logs but I am not running a proxy and have looked at the FAQs they did
    not resolve the issues I don't have this issue with Ultimate but I do have
    the problem with Business. Log below. Any help would be great.


    007-06-19 19:08:44:421 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:08:44:421 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:08:44:421 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd
    2007-06-19 19:08:44:421 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:08:44:421 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:08:44:421 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd
    2007-06-19 19:09:07:671 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:09:07:671 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:09:07:671 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd
    2007-06-19 19:09:07:671 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:09:07:671 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:09:07:671 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd
    2007-06-19 19:09:30:921 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:09:30:921 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:09:30:921 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd
    2007-06-19 19:09:30:921 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:09:30:921 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:09:30:921 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd
    2007-06-19 19:09:54:203 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:09:54:203 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:09:54:203 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.windowsupdate.com/vista/windowsupdate/redir/vistawuredir.cab>. error 0x80072efd
    2007-06-19 19:09:54:203 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:09:54:203 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:09:54:203 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd
    2007-06-19 19:09:54:203 872 548 Misc WARNING: DownloadFileInternal failed
    for
    http://download.windowsupdate.com/vi...tawuredir.cab:
    error 0x80072efd
    2007-06-19 19:10:38:918 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:10:38:918 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:10:38:918 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.
    error 0x80072efd
    2007-06-19 19:10:38:918 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:10:38:918 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:10:38:918 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd
    2007-06-19 19:11:27:277 872 548 Misc WARNING: Send failed with hr = 80072efd.
    2007-06-19 19:11:27:277 872 548 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used: <(null)> Bypass List used : <(null)> Auth Schemes
    used : <>
    2007-06-19 19:11:27:277 872 548 Misc WARNING: WinHttp:
    SendRequestUsingProxy failed for
    <http://download.microsoft.com/vista/windowsupdate/redir/vistawuredir.cab>.
    error 0x80072efd
    2007-06-19 19:11:27:277 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-06-19 19:11:27:277 872 548 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-06-19 19:11:27:277 872 548 Misc WARNING: WinHttp:
    ShouldFileBeDownloaded failed with 0x80072efd

  2. #2
    Robin Walker [MVP] Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Chockla <Chockla@discussions.microsoft.com> wrote:

    > I am getting error WindowsUpdate_8024402F WindowsUpdate_dt000.
    > I looked at the logs but I am not running a proxy and have looked at
    > the FAQs they did not resolve the issues I don't have this issue with
    > Ultimate but I do have the problem with Business. Log below.
    >
    > 007-06-19 19:08:44:421 872 548 Misc WARNING: Send failed with hr =
    > 80072efd. 2007-06-19 19:08:44:421 872 548 Misc WARNING: SendRequest
    > failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
    > : <(null)> Auth Schemes used : <>


    Is there any firewall or anti-virus product on this PC that could interfere
    with the correct operation of Windows Update?

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



  3. #3
    Alan Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Hi Robin,

    I see you asking the question here, and I've seen other MVPs and posters
    asking similar questions in other posts. I guess I'm wondering about the
    point of the question.

    If a user has been using the same antivirus and/or firewall software for the
    last year and has had no problem with Windows Updates until now, are you
    trying to determine if suddenly the anti-virus or firewall software has
    become 'rogue?' Or is it more of a feeling that something has changed (for
    the worse) in the Windows Update Web page process?

    Alan


    "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    > Chockla <Chockla@discussions.microsoft.com> wrote:
    >
    >> I am getting error WindowsUpdate_8024402F WindowsUpdate_dt000.
    >> I looked at the logs but I am not running a proxy and have looked at
    >> the FAQs they did not resolve the issues I don't have this issue with
    >> Ultimate but I do have the problem with Business. Log below.
    >>
    >> 007-06-19 19:08:44:421 872 548 Misc WARNING: Send failed with hr =
    >> 80072efd. 2007-06-19 19:08:44:421 872 548 Misc WARNING: SendRequest
    >> failed with hr = 80072efd. Proxy List used: <(null)> Bypass List used
    >> : <(null)> Auth Schemes used : <>

    >
    > Is there any firewall or anti-virus product on this PC that could
    > interfere with the correct operation of Windows Update?
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >




  4. #4
    Robin Walker [MVP] Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Alan <somewhere@nospam.not> wrote:

    > "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    > news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    >>
    >> Is there any firewall or anti-virus product on this PC that could
    >> interfere with the correct operation of Windows Update?

    >
    > I see you asking the question here, and I've seen other MVPs and
    > posters asking similar questions in other posts. I guess I'm
    > wondering about the point of the question.
    >
    > If a user has been using the same antivirus and/or firewall software
    > for the last year and has had no problem with Windows Updates until
    > now, are you trying to determine if suddenly the anti-virus or
    > firewall software has become 'rogue?' Or is it more of a feeling
    > that something has changed (for the worse) in the Windows Update Web
    > page process?


    There is a fundamental incompatability between the aims of anti-virus and
    anti-spyware applications (which are intended to prevent changes to your
    operating system) and Windows Update (which is intended to change your
    operating system). There are plenty of reported examples where:

    - an anti-virus/anti-spyware application has caused a Windows Update to
    fail, which succeeds when the anti-virus application is disabled;
    - an anti-virus/anti-spyware application interferes with a Windows Update
    which appears to succeed, but leaves the operating system damaged and
    unusable in some way;
    - an anti-virus application causes corruption to the system's internal
    databases which keep records of applied updates, rendering the system unable
    to apply any further updates.

    The way a user can defend themselves against these possibilities is to
    ensure that any anti-virus/anti-spyware applications are disabled when
    applying Windows Updates.

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



  5. #5
    Alan Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Yes, Robin, I do understand that concept.

    However, there appears to be something that has recently happened either to
    the anti-virus, firewall and anti-malware applications that users have had
    installed for a long period of time.

    OR something has gone very wrong in the Windows Update process.

    Given that Microsoft has released various "fixes" in the last month or so to
    the update process because of LOT of people having problems that they never
    before had, I think it's a bit disingenuous to blame the situation on the
    basic incompatibility scenario.

    Alan

    "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    news:O9b6fC5sHHA.1672@TK2MSFTNGP06.phx.gbl...
    > Alan <somewhere@nospam.not> wrote:
    >
    >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    >> news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    >>>
    >>> Is there any firewall or anti-virus product on this PC that could
    >>> interfere with the correct operation of Windows Update?

    >>
    >> I see you asking the question here, and I've seen other MVPs and
    >> posters asking similar questions in other posts. I guess I'm
    >> wondering about the point of the question.
    >>
    >> If a user has been using the same antivirus and/or firewall software
    >> for the last year and has had no problem with Windows Updates until
    >> now, are you trying to determine if suddenly the anti-virus or
    >> firewall software has become 'rogue?' Or is it more of a feeling
    >> that something has changed (for the worse) in the Windows Update Web
    >> page process?

    >
    > There is a fundamental incompatability between the aims of anti-virus and
    > anti-spyware applications (which are intended to prevent changes to your
    > operating system) and Windows Update (which is intended to change your
    > operating system). There are plenty of reported examples where:
    >
    > - an anti-virus/anti-spyware application has caused a Windows Update to
    > fail, which succeeds when the anti-virus application is disabled;
    > - an anti-virus/anti-spyware application interferes with a Windows Update
    > which appears to succeed, but leaves the operating system damaged and
    > unusable in some way;
    > - an anti-virus application causes corruption to the system's internal
    > databases which keep records of applied updates, rendering the system
    > unable to apply any further updates.
    >
    > The way a user can defend themselves against these possibilities is to
    > ensure that any anti-virus/anti-spyware applications are disabled when
    > applying Windows Updates.
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >




  6. #6
    CHockla Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    The problem is that this was a fresh install of Windows Vista Business. The
    only fire wall I have is the one that comes with the OS. I even disabled it
    and stoped the services for it and still having an issue. I only have this
    problem with Vista Business and no problems on my other computer with Vist
    Ultimate. I have this problem on two computers both fresh installs of Vista
    Business.

    I am not sure what they have diferent in business than in Ultimate, but I
    don't have the cash to buy Ultimate for 3 computers. I was running Vista
    ultimate and reloading every 30 days on the two that I just put Vista
    business that I purchased.
    I am not sure what the deal is with the two computers. I can tell you that I
    did not have any issues with Ultimate at all that I am having now with
    Business.

    "Alan" wrote:

    > Yes, Robin, I do understand that concept.
    >
    > However, there appears to be something that has recently happened either to
    > the anti-virus, firewall and anti-malware applications that users have had
    > installed for a long period of time.
    >
    > OR something has gone very wrong in the Windows Update process.
    >
    > Given that Microsoft has released various "fixes" in the last month or so to
    > the update process because of LOT of people having problems that they never
    > before had, I think it's a bit disingenuous to blame the situation on the
    > basic incompatibility scenario.
    >
    > Alan
    >
    > "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    > news:O9b6fC5sHHA.1672@TK2MSFTNGP06.phx.gbl...
    > > Alan <somewhere@nospam.not> wrote:
    > >
    > >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    > >> news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    > >>>
    > >>> Is there any firewall or anti-virus product on this PC that could
    > >>> interfere with the correct operation of Windows Update?
    > >>
    > >> I see you asking the question here, and I've seen other MVPs and
    > >> posters asking similar questions in other posts. I guess I'm
    > >> wondering about the point of the question.
    > >>
    > >> If a user has been using the same antivirus and/or firewall software
    > >> for the last year and has had no problem with Windows Updates until
    > >> now, are you trying to determine if suddenly the anti-virus or
    > >> firewall software has become 'rogue?' Or is it more of a feeling
    > >> that something has changed (for the worse) in the Windows Update Web
    > >> page process?

    > >
    > > There is a fundamental incompatability between the aims of anti-virus and
    > > anti-spyware applications (which are intended to prevent changes to your
    > > operating system) and Windows Update (which is intended to change your
    > > operating system). There are plenty of reported examples where:
    > >
    > > - an anti-virus/anti-spyware application has caused a Windows Update to
    > > fail, which succeeds when the anti-virus application is disabled;
    > > - an anti-virus/anti-spyware application interferes with a Windows Update
    > > which appears to succeed, but leaves the operating system damaged and
    > > unusable in some way;
    > > - an anti-virus application causes corruption to the system's internal
    > > databases which keep records of applied updates, rendering the system
    > > unable to apply any further updates.
    > >
    > > The way a user can defend themselves against these possibilities is to
    > > ensure that any anti-virus/anti-spyware applications are disabled when
    > > applying Windows Updates.
    > >
    > > --
    > > Robin Walker [MVP Networking]
    > > rdhw@cam.ac.uk
    > >

    >
    >
    >


  7. #7
    Alan Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Hi CHockla,

    Believe me, the update problems are not your fault, nor due to anything you
    are doing (or not doing).

    Every once in a while, Microsoft screws up -- either in a security fix, a
    process, or a Service Pack.

    Then, once the problems that users begin to have because of what Microsoft
    did become apparent, widespread and publicized, the explanations for the
    fiascos are put on the backs of the hapless users, who were instructed by
    Microsoft to download the source of the problem in the first place.

    This latest update situation is one of those fiascos.

    And true to form, the users are being blamed, and forced to waste hours of
    their time to make things right.

    Alan

    "CHockla" <CHockla@discussions.microsoft.com> wrote in message
    news:FB510BDD-9196-4E98-BE93-1D4832768501@microsoft.com...
    > The problem is that this was a fresh install of Windows Vista Business.
    > The
    > only fire wall I have is the one that comes with the OS. I even disabled
    > it
    > and stoped the services for it and still having an issue. I only have
    > this
    > problem with Vista Business and no problems on my other computer with Vist
    > Ultimate. I have this problem on two computers both fresh installs of
    > Vista
    > Business.
    >
    > I am not sure what they have diferent in business than in Ultimate, but I
    > don't have the cash to buy Ultimate for 3 computers. I was running Vista
    > ultimate and reloading every 30 days on the two that I just put Vista
    > business that I purchased.
    > I am not sure what the deal is with the two computers. I can tell you that
    > I
    > did not have any issues with Ultimate at all that I am having now with
    > Business.
    >
    > "Alan" wrote:
    >
    >> Yes, Robin, I do understand that concept.
    >>
    >> However, there appears to be something that has recently happened either
    >> to
    >> the anti-virus, firewall and anti-malware applications that users have
    >> had
    >> installed for a long period of time.
    >>
    >> OR something has gone very wrong in the Windows Update process.
    >>
    >> Given that Microsoft has released various "fixes" in the last month or so
    >> to
    >> the update process because of LOT of people having problems that they
    >> never
    >> before had, I think it's a bit disingenuous to blame the situation on the
    >> basic incompatibility scenario.
    >>
    >> Alan
    >>
    >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    >> news:O9b6fC5sHHA.1672@TK2MSFTNGP06.phx.gbl...
    >> > Alan <somewhere@nospam.not> wrote:
    >> >
    >> >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    >> >> news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    >> >>>
    >> >>> Is there any firewall or anti-virus product on this PC that could
    >> >>> interfere with the correct operation of Windows Update?
    >> >>
    >> >> I see you asking the question here, and I've seen other MVPs and
    >> >> posters asking similar questions in other posts. I guess I'm
    >> >> wondering about the point of the question.
    >> >>
    >> >> If a user has been using the same antivirus and/or firewall software
    >> >> for the last year and has had no problem with Windows Updates until
    >> >> now, are you trying to determine if suddenly the anti-virus or
    >> >> firewall software has become 'rogue?' Or is it more of a feeling
    >> >> that something has changed (for the worse) in the Windows Update Web
    >> >> page process?
    >> >
    >> > There is a fundamental incompatability between the aims of anti-virus
    >> > and
    >> > anti-spyware applications (which are intended to prevent changes to
    >> > your
    >> > operating system) and Windows Update (which is intended to change your
    >> > operating system). There are plenty of reported examples where:
    >> >
    >> > - an anti-virus/anti-spyware application has caused a Windows Update to
    >> > fail, which succeeds when the anti-virus application is disabled;
    >> > - an anti-virus/anti-spyware application interferes with a Windows
    >> > Update
    >> > which appears to succeed, but leaves the operating system damaged and
    >> > unusable in some way;
    >> > - an anti-virus application causes corruption to the system's internal
    >> > databases which keep records of applied updates, rendering the system
    >> > unable to apply any further updates.
    >> >
    >> > The way a user can defend themselves against these possibilities is to
    >> > ensure that any anti-virus/anti-spyware applications are disabled when
    >> > applying Windows Updates.
    >> >
    >> > --
    >> > Robin Walker [MVP Networking]
    >> > rdhw@cam.ac.uk
    >> >

    >>
    >>
    >>




  8. #8
    CHockla Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    I stumbled onto a fix that worked for me. I went into services and found in
    Business they have BITS (Background Intelligent Transfer Service) set to
    Automatic delayed lol instead of automatic or manual. They have it set the
    same with the service named wuauserv ( Windows Update). I set them both to
    automatic and then stopped and restarted the services. Yeah I truly think
    this problem is only prevelant to Vista Business though. I did not see this
    issue in Vista Ultimate. I am not sure what the deal is because Vista
    Ultimate is set to Automatic (Delayed) on both services. Anyways I am working
    now with Vista Business on my other PCs. I am now able to run windows update
    in Vista Business without any issues.

    BTW I also made sure that in trusted sites that I put the entries below in.

    http://*.update.microsoft.com
    http://download.microsoft.com
    http://update.microsoft.com
    https://*.update.microsoft.com
    https://windowsupdate.microsoft.com



    "Alan" wrote:

    > Hi CHockla,
    >
    > Believe me, the update problems are not your fault, nor due to anything you
    > are doing (or not doing).
    >
    > Every once in a while, Microsoft screws up -- either in a security fix, a
    > process, or a Service Pack.
    >
    > Then, once the problems that users begin to have because of what Microsoft
    > did become apparent, widespread and publicized, the explanations for the
    > fiascos are put on the backs of the hapless users, who were instructed by
    > Microsoft to download the source of the problem in the first place.
    >
    > This latest update situation is one of those fiascos.
    >
    > And true to form, the users are being blamed, and forced to waste hours of
    > their time to make things right.
    >
    > Alan
    >
    > "CHockla" <CHockla@discussions.microsoft.com> wrote in message
    > news:FB510BDD-9196-4E98-BE93-1D4832768501@microsoft.com...
    > > The problem is that this was a fresh install of Windows Vista Business.
    > > The
    > > only fire wall I have is the one that comes with the OS. I even disabled
    > > it
    > > and stoped the services for it and still having an issue. I only have
    > > this
    > > problem with Vista Business and no problems on my other computer with Vist
    > > Ultimate. I have this problem on two computers both fresh installs of
    > > Vista
    > > Business.
    > >
    > > I am not sure what they have diferent in business than in Ultimate, but I
    > > don't have the cash to buy Ultimate for 3 computers. I was running Vista
    > > ultimate and reloading every 30 days on the two that I just put Vista
    > > business that I purchased.
    > > I am not sure what the deal is with the two computers. I can tell you that
    > > I
    > > did not have any issues with Ultimate at all that I am having now with
    > > Business.
    > >
    > > "Alan" wrote:
    > >
    > >> Yes, Robin, I do understand that concept.
    > >>
    > >> However, there appears to be something that has recently happened either
    > >> to
    > >> the anti-virus, firewall and anti-malware applications that users have
    > >> had
    > >> installed for a long period of time.
    > >>
    > >> OR something has gone very wrong in the Windows Update process.
    > >>
    > >> Given that Microsoft has released various "fixes" in the last month or so
    > >> to
    > >> the update process because of LOT of people having problems that they
    > >> never
    > >> before had, I think it's a bit disingenuous to blame the situation on the
    > >> basic incompatibility scenario.
    > >>
    > >> Alan
    > >>
    > >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    > >> news:O9b6fC5sHHA.1672@TK2MSFTNGP06.phx.gbl...
    > >> > Alan <somewhere@nospam.not> wrote:
    > >> >
    > >> >> "Robin Walker [MVP]" <rdhw@cam.ac.uk> wrote in message
    > >> >> news:ux43YozsHHA.4424@TK2MSFTNGP04.phx.gbl...
    > >> >>>
    > >> >>> Is there any firewall or anti-virus product on this PC that could
    > >> >>> interfere with the correct operation of Windows Update?
    > >> >>
    > >> >> I see you asking the question here, and I've seen other MVPs and
    > >> >> posters asking similar questions in other posts. I guess I'm
    > >> >> wondering about the point of the question.
    > >> >>
    > >> >> If a user has been using the same antivirus and/or firewall software
    > >> >> for the last year and has had no problem with Windows Updates until
    > >> >> now, are you trying to determine if suddenly the anti-virus or
    > >> >> firewall software has become 'rogue?' Or is it more of a feeling
    > >> >> that something has changed (for the worse) in the Windows Update Web
    > >> >> page process?
    > >> >
    > >> > There is a fundamental incompatability between the aims of anti-virus
    > >> > and
    > >> > anti-spyware applications (which are intended to prevent changes to
    > >> > your
    > >> > operating system) and Windows Update (which is intended to change your
    > >> > operating system). There are plenty of reported examples where:
    > >> >
    > >> > - an anti-virus/anti-spyware application has caused a Windows Update to
    > >> > fail, which succeeds when the anti-virus application is disabled;
    > >> > - an anti-virus/anti-spyware application interferes with a Windows
    > >> > Update
    > >> > which appears to succeed, but leaves the operating system damaged and
    > >> > unusable in some way;
    > >> > - an anti-virus application causes corruption to the system's internal
    > >> > databases which keep records of applied updates, rendering the system
    > >> > unable to apply any further updates.
    > >> >
    > >> > The way a user can defend themselves against these possibilities is to
    > >> > ensure that any anti-virus/anti-spyware applications are disabled when
    > >> > applying Windows Updates.
    > >> >
    > >> > --
    > >> > Robin Walker [MVP Networking]
    > >> > rdhw@cam.ac.uk
    > >> >
    > >>
    > >>
    > >>

    >
    >
    >


  9. #9
    Wei Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Hi CHockla,

    can you please show me the steps to do it?
    I managed to define them as trusted sites, but failed to find any clue about
    the services or BITS section you mentioned.

    Thanx in advance.

    "CHockla" wrote:

    > I stumbled onto a fix that worked for me. I went into services and found in
    > Business they have BITS (Background Intelligent Transfer Service) set to
    > Automatic delayed lol instead of automatic or manual. They have it set the
    > same with the service named wuauserv ( Windows Update). I set them both to
    > automatic and then stopped and restarted the services. Yeah I truly think
    > this problem is only prevelant to Vista Business though. I did not see this
    > issue in Vista Ultimate. I am not sure what the deal is because Vista
    > Ultimate is set to Automatic (Delayed) on both services. Anyways I am working
    > now with Vista Business on my other PCs. I am now able to run windows update
    > in Vista Business without any issues.
    >
    > BTW I also made sure that in trusted sites that I put the entries below in.
    >
    > http://*.update.microsoft.com
    > http://download.microsoft.com
    > http://update.microsoft.com
    > https://*.update.microsoft.com
    > https://windowsupdate.microsoft.com
    >



  10. #10
    Chris Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    I have the same trouble.I even reinstalled the system,but the issue is still
    being.So I agree with Alan.Maybe Microsoft should tell us what happened.


  11. #11
    The Taco Monster Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    The error code exactly matches my problem, but I am using Vista Home Premium.
    Tried CHokla's solution (both listed services are starting as
    Automatic--delayed). BITS stayed as "Automatic", but WindowsUpdate switches
    back to the ...delayed setting, even after applying "Automatic" -- I've
    changed and applied that while the service was stopped and while it was
    active, on separate occasions, but it keeps switching back on the next
    startup.

    I tried windows update after the above attempts, but am still getting error
    code 8024402F.

    I've done different sleuthing. Haven't found the logs referenced by Chockla
    at the start of this discussion. But have looked through the event viewer
    and found WindowsUpdate the last Event 41 (successful download) was 3/29/08,
    and there were also Events #40 (check for updates) ?successful? after that
    date through 4/7/08. Remembering that this is a secondary computer, not on
    every day, the first Event #25 (Failure, Check for Updates) is on 5/9/08.

  12. #12
    The Taco Monster Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Addendum to above -- I found the windowsupdate.log, and pasted an excerpt
    from my latest attempt today.
    I've excluded start up messags from modules 1092-386 and 1092-bac, and the
    immediately following set of messages from 1092-b60 related to Validating
    signatures for various cabs (Microsoft signed: yes) for all and determination
    that no new update handler is required.

    Immediately following the opening set of messages just described are these
    remaning messages. Perhaps someone knows where I could go from here...
    2008-07-02 22:33:31:693 1092 b60 PT +++++++++++ PT: Synchronizing server
    updates +++++++++++
    2008-07-02 22:33:31:694 1092 b60 PT + ServiceId =
    {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    https://www.update.microsoft.com/v6/...ce/client.asmx
    2008-07-02 22:33:42:929 1092 b60 PT WARNING: ECP: Failed to validate cab
    file digest downloaded from
    http://www.download.windowsupdate.co...22635c0ea7.cab with error 0x80091007
    2008-07-02 22:33:42:930 1092 b60 PT WARNING: ECP: This roundtrip contained
    some optimized updates which failed. New Update count = 0, Old Count = 1
    2008-07-02 22:33:42:930 1092 b60 PT FATAL: ProcessCoreMetadata did not
    return any update to be committed
    2008-07-02 22:33:42:931 1092 b60 PT WARNING: Sync of Updates: 0x8024402f
    2008-07-02 22:33:42:931 1092 b60 PT WARNING: SyncServerUpdatesInternal
    failed: 0x8024402f
    2008-07-02 22:33:42:931 1092 b60 Agent * WARNING: Failed to synchronize,
    error = 0x8024402F
    2008-07-02 22:33:42:966 1092 b60 Agent * WARNING: Exit code = 0x8024402F
    2008-07-02 22:33:42:966 1092 b60 Agent *********
    2008-07-02 22:33:42:966 1092 b60 Agent ** END ** Agent: Finding updates
    [CallerId = AutomaticUpdates]
    2008-07-02 22:33:42:967 1092 b60 Agent *************
    2008-07-02 22:33:42:967 1092 b60 Agent WARNING: WU client failed Searching
    for update with error 0x8024402f
    2008-07-02 22:33:42:971 1092 cac AU >>## RESUMED ## AU: Search for updates
    [CallId = {B9FDB036-9F4E-4DED-98A5-22E250AC1BD0}]
    2008-07-02 22:33:42:971 1092 cac AU # WARNING: Search callback failed,
    result = 0x8024402F
    2008-07-02 22:33:42:971 1092 cac AU # WARNING: Failed to find updates with
    error code 8024402F
    2008-07-02 22:33:42:971 1092 cac AU #########
    2008-07-02 22:33:42:971 1092 cac AU ## END ## AU: Search for updates
    [CallId = {B9FDB036-9F4E-4DED-98A5-22E250AC1BD0}]
    2008-07-02 22:33:42:972 1092 cac AU #############
    2008-07-02 22:33:42:972 1092 cac AU Need to show Unable to Detect notification
    2008-07-02 22:33:42:972 1092 cac AU AU setting next detection timeout to
    2008-07-03 07:33:42
    2008-07-02 22:33:47:966 1092 b60 Report REPORT EVENT:
    {A8E6EA30-1669-45A1-8C31-EDEAE513494E} 2008-07-02
    22:33:42:966-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f AutomaticUpdates Failure Software
    Synchronization Windows Update Client failed to detect with error 0x8024402f.


  13. #13
    PA Bear [MS MVP] Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    Please begin a new thread about /your/ problems. Thanks.

    The Taco Monster wrote:
    > The error code exactly matches my problem, but I am using Vista Home
    > Premium. Tried CHokla's solution (both listed services are starting as
    > Automatic--delayed). BITS stayed as "Automatic", but WindowsUpdate
    > switches
    > back to the ...delayed setting, even after applying "Automatic" -- I've
    > changed and applied that while the service was stopped and while it was
    > active, on separate occasions, but it keeps switching back on the next
    > startup.
    >
    > I tried windows update after the above attempts, but am still getting
    > error
    > code 8024402F.
    >
    > I've done different sleuthing. Haven't found the logs referenced by
    > Chockla
    > at the start of this discussion. But have looked through the event viewer
    > and found WindowsUpdate the last Event 41 (successful download) was
    > 3/29/08,
    > and there were also Events #40 (check for updates) ?successful? after that
    > date through 4/7/08. Remembering that this is a secondary computer, not
    > on
    > every day, the first Event #25 (Failure, Check for Updates) is on 5/9/08.



  14. #14
    MowGreen [MVP] Guest

    Re: WindowsUpdate_8024402F WindowsUpdate_dt000

    0x8024402F
    The XML extracted from the wuredir.cab failed to load into the DOM

    0x80091007
    The hash does not match, the client fails to install the software update
    and logs error 0x80091007

    Either the Windows Update Agent [WUA] is damaged/corrupted, some of
    it's files are not present or registered properly or, 3rd party software
    or malware is interfering with it's communication with the update servers.

    Try installing the WUA according to the steps laid out here:
    http://www.bleepingcomputer.com/blog...showentry=1172

    Suggest you install the WUA by first opening an Elevated Command Prompt
    [ right click cmd and choose Run as administrator ]
    Stop the Windows Update service
    Install the WUA
    Restart the WU service
    Exit the Command Prompt
    Restart the system

    If no joy, then look to the installed sec software [including 3rd party
    firewalls, popup/cookie blockers that are included in 3rd party
    toolbars, IE add-ons, etc] as the culprit.
    If still no joy, then do an online scan to see if malware is causing
    this behavior: http://www.kaspersky.co.uk/virusscanner

    MowGreen [MVP 2003-2008]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    The Taco Monster wrote:

    > Addendum to above -- I found the windowsupdate.log, and pasted an excerpt
    > from my latest attempt today.
    > I've excluded start up messags from modules 1092-386 and 1092-bac, and the
    > immediately following set of messages from 1092-b60 related to Validating
    > signatures for various cabs (Microsoft signed: yes) for all and determination
    > that no new update handler is required.
    >
    > Immediately following the opening set of messages just described are these
    > remaning messages. Perhaps someone knows where I could go from here...
    > 2008-07-02 22:33:31:693 1092 b60 PT +++++++++++ PT: Synchronizing server
    > updates +++++++++++
    > 2008-07-02 22:33:31:694 1092 b60 PT + ServiceId =
    > {7971F918-A847-4430-9279-4A52D1EFE18D}, Server URL =
    > https://www.update.microsoft.com/v6/...ce/client.asmx
    > 2008-07-02 22:33:42:929 1092 b60 PT WARNING: ECP: Failed to validate cab
    > file digest downloaded from
    > http://www.download.windowsupdate.co...22635c0ea7.cab with error 0x80091007
    > 2008-07-02 22:33:42:930 1092 b60 PT WARNING: ECP: This roundtrip contained
    > some optimized updates which failed. New Update count = 0, Old Count = 1
    > 2008-07-02 22:33:42:930 1092 b60 PT FATAL: ProcessCoreMetadata did not
    > return any update to be committed
    > 2008-07-02 22:33:42:931 1092 b60 PT WARNING: Sync of Updates: 0x8024402f
    > 2008-07-02 22:33:42:931 1092 b60 PT WARNING: SyncServerUpdatesInternal
    > failed: 0x8024402f
    > 2008-07-02 22:33:42:931 1092 b60 Agent * WARNING: Failed to synchronize,
    > error = 0x8024402F
    > 2008-07-02 22:33:42:966 1092 b60 Agent * WARNING: Exit code = 0x8024402F
    > 2008-07-02 22:33:42:966 1092 b60 Agent *********
    > 2008-07-02 22:33:42:966 1092 b60 Agent ** END ** Agent: Finding updates
    > [CallerId = AutomaticUpdates]
    > 2008-07-02 22:33:42:967 1092 b60 Agent *************
    > 2008-07-02 22:33:42:967 1092 b60 Agent WARNING: WU client failed Searching
    > for update with error 0x8024402f
    > 2008-07-02 22:33:42:971 1092 cac AU >>## RESUMED ## AU: Search for updates
    > [CallId = {B9FDB036-9F4E-4DED-98A5-22E250AC1BD0}]
    > 2008-07-02 22:33:42:971 1092 cac AU # WARNING: Search callback failed,
    > result = 0x8024402F
    > 2008-07-02 22:33:42:971 1092 cac AU # WARNING: Failed to find updates with
    > error code 8024402F
    > 2008-07-02 22:33:42:971 1092 cac AU #########
    > 2008-07-02 22:33:42:971 1092 cac AU ## END ## AU: Search for updates
    > [CallId = {B9FDB036-9F4E-4DED-98A5-22E250AC1BD0}]
    > 2008-07-02 22:33:42:972 1092 cac AU #############
    > 2008-07-02 22:33:42:972 1092 cac AU Need to show Unable to Detect notification
    > 2008-07-02 22:33:42:972 1092 cac AU AU setting next detection timeout to
    > 2008-07-03 07:33:42
    > 2008-07-02 22:33:47:966 1092 b60 Report REPORT EVENT:
    > {A8E6EA30-1669-45A1-8C31-EDEAE513494E} 2008-07-02
    > 22:33:42:966-0400 1 148 101 {00000000-0000-0000-0000-000000000000} 0 8024402f AutomaticUpdates Failure Software
    > Synchronization Windows Update Client failed to detect with error 0x8024402f.
    >


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