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Windows Vista Update Error

Windows Update


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  #1  
Old 17-06-2007
Jackie
 
Posts: n/a
Windows Vista Update Error

I'm using Windows Vista Ultimate 32bit edition, While im trying to install
update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
Anyone knwos who to solve this problem? Cheers

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  #2  
Old 18-06-2007
Gistcheckin
 
Posts: n/a
RE: Windows Vista Update Error

The "Windows Features" dialog box is empty in Windows Vista, or you receive
an error message that includes the following code when you try to use Windows
Update: "0x80073712"

http://support.microsoft.com/kb/931712
--
Gistcheckin


"Jackie" wrote:

> I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> Anyone knwos who to solve this problem? Cheers

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  #3  
Old 18-06-2007
Jackie
 
Posts: n/a
RE: Windows Vista Update Error

Hi there,
I followed the method on the webpage, but the cmd displayed couldnt find the
reg entry. and i tried install the update again, still doesnt work.
Cheers

"Gistcheckin" wrote:

> The "Windows Features" dialog box is empty in Windows Vista, or you receive
> an error message that includes the following code when you try to use Windows
> Update: "0x80073712"
>
> http://support.microsoft.com/kb/931712
> --
> Gistcheckin
>
>
> "Jackie" wrote:
>
> > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > Anyone knwos who to solve this problem? Cheers

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  #4  
Old 18-06-2007
Gistcheckin
 
Posts: n/a
RE: Windows Vista Update Error

Have you looked in the registry to manually delete the key?

Run> Type in REGEDIT

Look for the following key and delete it.

HKLM\COMPONENTS /v StoreDirty

Close regedit

Reboot your system and try update again.

--
Gistcheckin


"Jackie" wrote:

> Hi there,
> I followed the method on the webpage, but the cmd displayed couldnt find the
> reg entry. and i tried install the update again, still doesnt work.
> Cheers
>
> "Gistcheckin" wrote:
>
> > The "Windows Features" dialog box is empty in Windows Vista, or you receive
> > an error message that includes the following code when you try to use Windows
> > Update: "0x80073712"
> >
> > http://support.microsoft.com/kb/931712
> > --
> > Gistcheckin
> >
> >
> > "Jackie" wrote:
> >
> > > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > > Anyone knwos who to solve this problem? Cheers

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  #5  
Old 18-06-2007
Gistcheckin
 
Posts: n/a
RE: Windows Vista Update Error

Make sure you're logged in as Administrator before manually deleting the key.

To delete the key, right click on it and click on Delete. Then close
regedit and reboot your system. Try updates again.


--
Gistcheckin


"Jackie" wrote:

> Hi there,
> I followed the method on the webpage, but the cmd displayed couldnt find the
> reg entry. and i tried install the update again, still doesnt work.
> Cheers
>
> "Gistcheckin" wrote:
>
> > The "Windows Features" dialog box is empty in Windows Vista, or you receive
> > an error message that includes the following code when you try to use Windows
> > Update: "0x80073712"
> >
> > http://support.microsoft.com/kb/931712
> > --
> > Gistcheckin
> >
> >
> > "Jackie" wrote:
> >
> > > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > > Anyone knwos who to solve this problem? Cheers

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  #6  
Old 19-06-2007
Jackie
 
Posts: n/a
RE: Windows Vista Update Error

i tried search through mt registry, couldnt find StoreDirty, there are only
StoreArchitecture, StoreFormateVersoin under COMPONENTS

Cheers

"Gistcheckin" wrote:

> Make sure you're logged in as Administrator before manually deleting the key.
>
> To delete the key, right click on it and click on Delete. Then close
> regedit and reboot your system. Try updates again.
>
>
> --
> Gistcheckin
>
>
> "Jackie" wrote:
>
> > Hi there,
> > I followed the method on the webpage, but the cmd displayed couldnt find the
> > reg entry. and i tried install the update again, still doesnt work.
> > Cheers
> >
> > "Gistcheckin" wrote:
> >
> > > The "Windows Features" dialog box is empty in Windows Vista, or you receive
> > > an error message that includes the following code when you try to use Windows
> > > Update: "0x80073712"
> > >
> > > http://support.microsoft.com/kb/931712
> > > --
> > > Gistcheckin
> > >
> > >
> > > "Jackie" wrote:
> > >
> > > > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > > > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > > > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > > > Anyone knwos who to solve this problem? Cheers

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  #7  
Old 19-06-2007
Gistcheckin
 
Posts: n/a
RE: Windows Vista Update Error

Run the CHKDSK utility to determine whether a hard disk error occurred. To
run CHKDSK, follow these steps:
a. Click Start , click All Programs, click Accessories, right-click Command
Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation,
type the password, or click Allow.
b. At a command prompt, type chkdsk, and then press ENTER.
c. When CHKDSK is finished, restart the computer.


See if that resolves the issue. If not, Use System Restore then try again.

--
Gistcheckin


"Jackie" wrote:

> i tried search through mt registry, couldnt find StoreDirty, there are only
> StoreArchitecture, StoreFormateVersoin under COMPONENTS
>
> Cheers
>
> "Gistcheckin" wrote:
>
> > Make sure you're logged in as Administrator before manually deleting the key.
> >
> > To delete the key, right click on it and click on Delete. Then close
> > regedit and reboot your system. Try updates again.
> >
> >
> > --
> > Gistcheckin
> >
> >
> > "Jackie" wrote:
> >
> > > Hi there,
> > > I followed the method on the webpage, but the cmd displayed couldnt find the
> > > reg entry. and i tried install the update again, still doesnt work.
> > > Cheers
> > >
> > > "Gistcheckin" wrote:
> > >
> > > > The "Windows Features" dialog box is empty in Windows Vista, or you receive
> > > > an error message that includes the following code when you try to use Windows
> > > > Update: "0x80073712"
> > > >
> > > > http://support.microsoft.com/kb/931712
> > > > --
> > > > Gistcheckin
> > > >
> > > >
> > > > "Jackie" wrote:
> > > >
> > > > > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > > > > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > > > > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > > > > Anyone knwos who to solve this problem? Cheers

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  #8  
Old 22-06-2007
Sher
 
Posts: n/a
Re: Windows Vista Update Error

On Jun 19, 2:21 pm, Jackie <Jac...@discussions.microsoft.com> wrote:
> i tried search through mt registry, couldnt find StoreDirty, there are only
> StoreArchitecture, StoreFormateVersoin under COMPONENTS
>
> Cheers
>
> "Gistcheckin" wrote:
> > Make sure you're logged in as Administrator before manually deleting the key.

>
> > To delete the key, right click on it and click on Delete. Then close
> > regedit and reboot your system. Try updates again.

>
> > --
> > Gistcheckin

>
> > "Jackie" wrote:

>
> > > Hi there,
> > > I followed the method on the webpage, but the cmd displayed couldnt find the
> > > reg entry. and i tried install the update again, still doesnt work.
> > > Cheers

>
> > > "Gistcheckin" wrote:

>
> > > > The "Windows Features" dialog box is empty in Windows Vista, or you receive
> > > > an error message that includes the following code when you try to use Windows
> > > > Update: "0x80073712"

>
> > > >http://support.microsoft.com/kb/931712
> > > > --
> > > > Gistcheckin

>
> > > > "Jackie" wrote:

>
> > > > > I'm using Windows Vista Ultimate 32bit edition, While im trying to install
> > > > > update KB931213, KB929123, KB933566, KB905866 and KB905866 published on 12/06
> > > > > and 14/06, I got an error msg of 80071A91 so I cant preceed the update.
> > > > > Anyone knwos who to solve this problem? Cheers


I had the same problem and found the solution. search for a direct
download of that update (I used: http://www.woodclanland.co.uk/module...rticle&sid=463
), download and execute the file, and thats it!

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