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Windows update failure.

Windows Update


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  #1  
Old 31-05-2007
Joey
 
Posts: n/a
Windows update failure.

I need a little help please.
Windows update module is having some problems. Automatic updates is trying
to install but i keep getting one of three messages. 1 install failed please
try again 2. 4 succecced 1 failed restart ( and than they all fail) 3.
succecced but on restart they fail. I have tried turning off firewalls,
antivirus, changing firewalls and antivirus ( using the new norton now).
Here is the last cut of my update log. any help would be appreciated.

007-05-31 09:37:46:729 1148 ef8 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-31 09:37:46:729 1148 ef8 Agent *********
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{A7413DA1-7EB9-4CDB-8BE8-BC0A16836CAC}.100 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{F38F290F-1B11-466E-B48A-24EEA9C5ED5A}.101 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{ECE21DDC-4599-4159-B93D-9037E6865E5D}.108 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{CB5E05FE-0DC4-426A-848C-435C6A4FFFFB}.100 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{D8746B8F-8AB9-4966-A6EC-7A68975B37C1}.101 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{8A779156-8981-4D07-BCF6-EBDDB6BF35EE}.101 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Added update
{AA3704CC-70CE-4ADE-BDAA-CAC749D81841}.101 to search result
2007-05-31 09:38:00:504 1148 ef8 Agent * Found 7 updates and 30 categories
in search
2007-05-31 09:38:00:504 1148 ef8 Agent *********
2007-05-31 09:38:00:504 1148 ef8 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-31 09:38:00:504 1148 ef8 Agent *************
2007-05-31 09:38:00:504 1148 ef8 Report REPORT EVENT:
{B717F18C-0F2D-4A7D-A7B0-817297B17E11} 2007-05-31
09:37:46:573-0700 1 188 102 {00000000-0000-0000-0000-000000000000} 0 0 AutomaticUpdates Success Content
Install Installation Ready: The following updates are downloaded and ready
for installation. This computer is currently scheduled to install these
updates on ‎Friday, ‎June ‎01, ‎2007 at 3:00 AM: - Security Update for
Windows Vista (KB925902) - Cumulative Security Update for Internet Explorer 7
in Windows Vista (KB931768) - Update for Windows Mail Junk E-mail Filter [May
2007] (KB905866) - Update for Windows Vista (KB931174) - Update for Windows
Vista (KB936824) - Security Update for Windows Vista (KB930178) - Cumulative
Update for Media Center for Windows Vista (KB932818)
2007-05-31 09:38:00:504 1148 470 AU >>## RESUMED ## AU: Search for updates
[CallId = {8925E1AB-7CCD-4031-91C9-81152576920C}]
2007-05-31 09:38:00:504 1148 470 AU # 7 updates detected
2007-05-31 09:38:00:504 1148 470 AU #########
2007-05-31 09:38:00:504 1148 470 AU ## END ## AU: Search for updates
[CallId = {8925E1AB-7CCD-4031-91C9-81152576920C}]
2007-05-31 09:38:00:504 1148 470 AU #############
2007-05-31 09:38:00:504 1148 470 AU Setting AU scheduled install time to
2007-06-01 10:00:00
2007-05-31 09:38:00:535 1148 df4 AU #############
2007-05-31 09:38:00:535 1148 df4 AU ## START ## AU: Search for updates
2007-05-31 09:38:00:535 1148 df4 AU #########
2007-05-31 09:38:00:535 1148 df4 AU <<## SUBMITTED ## AU: Search for updates
[CallId = {E34F981A-3B23-44A7-AF04-543DD060EB19}]
2007-05-31 09:38:00:535 1148 470 Agent *************
2007-05-31 09:38:00:535 1148 470 Agent ** START ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-31 09:38:00:535 1148 470 Agent *********
2007-05-31 09:38:00:535 1148 470 Setup Checking for agent SelfUpdate
2007-05-31 09:38:00:535 1148 470 Setup Skipping selfupdate check. An update
was already attempted and failed
2007-05-31 09:38:00:535 1148 470 Agent * WARNING: Skipping scan,
self-update check returned 0x8024D008
2007-05-31 09:38:00:535 1148 470 Agent * WARNING: Exit code = 0x8024D008
2007-05-31 09:38:00:535 1148 470 Agent *********
2007-05-31 09:38:00:535 1148 470 Agent ** END ** Agent: Finding updates
[CallerId = AutomaticUpdates]
2007-05-31 09:38:00:535 1148 470 Agent *************
2007-05-31 09:38:00:535 1148 470 Agent WARNING: WU client failed Searching
for update with error 0x8024d008
2007-05-31 09:38:00:535 1148 ef8 AU >>## RESUMED ## AU: Search for updates
[CallId = {E34F981A-3B23-44A7-AF04-543DD060EB19}]
2007-05-31 09:38:00:535 1148 ef8 AU # WARNING: Search callback failed,
result = 0x8024D008
2007-05-31 09:38:00:535 1148 ef8 AU # WARNING: Failed to find updates with
error code 8024D008
2007-05-31 09:38:00:535 1148 ef8 AU #########
2007-05-31 09:38:00:535 1148 ef8 AU ## END ## AU: Search for updates
[CallId = {E34F981A-3B23-44A7-AF04-543DD060EB19}]
2007-05-31 09:38:00:535 1148 ef8 AU #############
2007-05-31 09:38:00:535 1148 ef8 AU AU setting next detection timeout to
2007-05-31 21:38:00
2007-05-31 09:38:00:535 1148 ef8 AU Setting AU scheduled install time to
2007-06-01 10:00:00
2007-05-31 09:38:01:596 1148 df4 AU WARNING: AU found no suitable session to
launch client in
2007-05-31 09:42:33:674 1148 df4 AU Launched new AU client for directive
'Forced Reboot', session id = 0x1
2007-05-31 09:42:38:928 1148 53c AU AU setting pending client directive to
'Install Approval'
2007-05-31 09:42:38:928 1148 53c AU Changing existing AU client directive
from 'Forced Reboot' to 'Install Approval', session id = 0x1


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  #2  
Old 31-05-2007
Robin Walker [MVP]
 
Posts: n/a
Re: Windows update failure.

Joey <Joey@discussions.microsoft.com> wrote:

> Windows update module is having some problems. Automatic updates is
> trying to install but i keep getting one of three messages.
> 1 install failed please try again
> 2. 4 succecced 1 failed restart ( and than they all fail)
> 3. succecced but on restart they fail.
> I have tried turning off firewalls, antivirus, changing firewalls and
> antivirus
> ( using the new norton now).
> Here is the last cut of my update log.


> 2007-05-31 09:38:00:535 1148 470 Setup Checking for agent SelfUpdate
> 2007-05-31 09:38:00:535 1148 470 Setup Skipping selfupdate check. An
> update was already attempted and failed


I'm not an expert on Vista, but I don't like the look of that.

Try installing the latest version of the Windows Update client:

For 32-bit systems, download and save to hard disk, and then install:
<http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>

If this produces an error message about "Update agent already
installed", then execute the installer again manually, with parameter
/wuforce as in (at a comand prompt window):

WindowsUpdateAgent30-x86.exe /wuforce

--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk


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  #3  
Old 01-06-2007
Joey
 
Posts: n/a
Re: Windows update failure.

I tried to re-install the updater and I get :

Install fails
0x80070643


"Robin Walker [MVP]" wrote:

> Joey <Joey@discussions.microsoft.com> wrote:
>
> > Windows update module is having some problems. Automatic updates is
> > trying to install but i keep getting one of three messages.
> > 1 install failed please try again
> > 2. 4 succecced 1 failed restart ( and than they all fail)
> > 3. succecced but on restart they fail.
> > I have tried turning off firewalls, antivirus, changing firewalls and
> > antivirus
> > ( using the new norton now).
> > Here is the last cut of my update log.

>
> > 2007-05-31 09:38:00:535 1148 470 Setup Checking for agent SelfUpdate
> > 2007-05-31 09:38:00:535 1148 470 Setup Skipping selfupdate check. An
> > update was already attempted and failed

>
> I'm not an expert on Vista, but I don't like the look of that.
>
> Try installing the latest version of the Windows Update client:
>
> For 32-bit systems, download and save to hard disk, and then install:
> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>
> If this produces an error message about "Update agent already
> installed", then execute the installer again manually, with parameter
> /wuforce as in (at a comand prompt window):
>
> WindowsUpdateAgent30-x86.exe /wuforce
>
> --
> Robin Walker [MVP Networking]
> rdhw@cam.ac.uk
>
>
>

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  #4  
Old 01-06-2007
Robin Walker [MVP]
 
Posts: n/a
Re: Windows update failure.

Joey <Joey@discussions.microsoft.com> wrote:

> I tried to re-install the updater and I get :
>
> Install fails
> 0x80070643


If you have any anti-virus or anyi-spyware application active, then please
disable them all, and try the installation again.

>> Try installing the latest version of the Windows Update client:
>>
>> For 32-bit systems, download and save to hard disk, and then install:
>> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
>>
>> If this produces an error message about "Update agent already
>> installed", then execute the installer again manually, with parameter
>> /wuforce as in (at a comand prompt window):
>>
>> WindowsUpdateAgent30-x86.exe /wuforce


--
Robin Walker [MVP Networking]
rdhw@cam.ac.uk


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  #5  
Old 04-06-2007
Joey
 
Posts: n/a
Re: Windows update failure.

Ok. I managed to install the updater but ran into some other problems.
Initially it had to download and install the update to look for updates which
continued to fail (80070643). It finally finds the 7 updates it is having
problems with but says it was sucessfull on 6of the 7 but all 7 fail
(0x80070643
). I did have the antivirus and firewall off. I am about ready to uninstall
office 2007 and redo the windows update installer.
..

"Robin Walker [MVP]" wrote:

> Joey <Joey@discussions.microsoft.com> wrote:
>
> > I tried to re-install the updater and I get :
> >
> > Install fails
> > 0x80070643

>
> If you have any anti-virus or anyi-spyware application active, then please
> disable them all, and try the installation again.
>
> >> Try installing the latest version of the Windows Update client:
> >>
> >> For 32-bit systems, download and save to hard disk, and then install:
> >> <http://download.windowsupdate.com/v7/windowsupdate/redist/standalone/WindowsUpdateAgent30-x86.exe>
> >>
> >> If this produces an error message about "Update agent already
> >> installed", then execute the installer again manually, with parameter
> >> /wuforce as in (at a comand prompt window):
> >>
> >> WindowsUpdateAgent30-x86.exe /wuforce

>
> --
> Robin Walker [MVP Networking]
> rdhw@cam.ac.uk
>
>
>

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  #6  
Old 08-06-2007
Joey
 
Posts: n/a
Re: Windows update failure.


Ok nothing is working. I have done all of your suggestions. I have even
uninstalled norton and office enterprise, checked the ose. I can not get the
windows update module to reinstall. the standalone updaters dont work. i
cant find a bad reg key( im not even close to knowing what to look for
though). Any further guidance would be appreciated. error codes range from
0x80070643
80070643
80071aa7

here is the last update log entry
2007-06-08 01:45:29:605 1032 960 Agent ** START ** Agent: Finding updates
[CallerId = wusa]
2007-06-08 01:45:29:605 1032 960 Agent *********
2007-06-08 01:45:29:605 4028 d68 COMAPI <<-- SUBMITTED -- COMAPI: Search
[ClientId = wusa]
2007-06-08 01:45:29:815 1032 960 PT +++++++++++ PT: Synchronizing server
updates +++++++++++
2007-06-08 01:45:29:815 1032 960 PT + Offline serviceId =
{A9F65EB3-7658-4B40-9189-46775A3B8789}
2007-06-08 01:45:29:820 1032 960 PT WARNING: Cached cookie has expired or
new PID is available
2007-06-08 01:45:31:248 1032 960 DtaStor WARNING: DS: Database will be reset
next time it starts up due to 0xc80001fe
2007-06-08 01:45:31:255 1032 960 DtaStor WARNING: DS: Database will be reset
next time it starts up due to 0xc80001fe
2007-06-08 01:45:31:255 1032 960 PT WARNING: PopulateDataStore failed:
0xc80001fe
2007-06-08 01:45:31:255 1032 960 PT WARNING: Sync of Updates: 0xc80001fe
2007-06-08 01:45:31:255 1032 960 PT WARNING: SyncServerUpdatesInternal
failed: 0xc80001fe
2007-06-08 01:45:31:255 1032 960 Agent * WARNING: Failed to synchronize,
error = 0xC80001FE
2007-06-08 01:45:31:260 1032 960 DtaStor WARNING: Forcing re-creation of
data store
2007-06-08 01:45:31:619 1032 960 DtaStor Default service for AU is
{00000000-0000-0000-0000-000000000000}
2007-06-08 01:45:31:659 1032 960 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-06-08 01:45:31:704 1032 960 DtaStor Default service for AU is
{9482F4B4-E343-43B6-B170-9A65BC822C77}
2007-06-08 01:45:31:705 1032 960 DtaStor Update service properties: service
registered with AU is {7971F918-A847-4430-9279-4A52D1EFE18D}
2007-06-08 01:45:31:705 1032 960 Agent * WARNING: Exit code = 0xC80001FE
2007-06-08 01:45:31:705 1032 960 Agent *********
2007-06-08 01:45:31:705 1032 960 Agent ** END ** Agent: Finding updates
[CallerId = wusa]
2007-06-08 01:45:31:705 1032 960 Agent *************
2007-06-08 01:45:31:705 1032 960 Agent WARNING: WU client failed Searching
for update with error 0xc80001fe
2007-06-08 01:45:31:706 4028 cb4 COMAPI >>-- RESUMED -- COMAPI: Search
[ClientId = wusa]
2007-06-08 01:45:31:706 4028 cb4 COMAPI - Updates found = 0
2007-06-08 01:45:31:706 4028 cb4 COMAPI - WARNING: Exit code = 0x00000000,
Result code = 0xC80001FE
2007-06-08 01:45:31:706 4028 cb4 COMAPI ---------
2007-06-08 01:45:31:706 4028 cb4 COMAPI -- END -- COMAPI: Search
[ClientId = wusa]
2007-06-08 01:45:31:706 4028 cb4 COMAPI -------------
2007-06-08 01:45:31:706 4028 d68 COMAPI WARNING: Operation failed due to
earlier error, hr=C80001FE
2007-06-08 01:45:31:706 4028 d68 COMAPI FATAL: Unable to complete
asynchronous search. (hr=C80001FE)
2007-06-08 01:45:31:706 4028 d68 COMAPI ----------- COMAPI:
IUpdateServiceManager::RemoveService -----------
2007-06-08 01:45:31:707 4028 d68 COMAPI - ServiceId =
{a9f65eb3-7658-4b40-9189-46775a3b8789}
2007-06-08 01:45:31:707 1032 de8 Agent WARNING: WU client fails
CClientCallRecorder::RemoveService with error 0x80248014
2007-06-08 01:45:31:707 4028 d68 COMAPI WARNING: ISusInternal::RemoveService
failed, hr=80248014
2007-06-08 01:45:31:707 4028 d68 COMAPI - WARNING: Exit code = 0x80248014
2007-06-08 01:45:31:710 4028 d68 COMAPI IUpdateService removing volatile
scan package service, serviceID = {A9F65EB3-7658-4B40-9189-46775A3B8789}
2007-06-08 01:45:31:711 1032 de8 Agent WARNING: WU client fails
CClientCallRecorder::RemoveService with error 0x80248014
2007-06-08 01:45:31:711 4028 d68 COMAPI WARNING: ISusInternal::RemoveService
failed, hr=80248014

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