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Thread: Vista Update error message 80245003

  1. #1
    Larson Guest

    Vista Update error message 80245003

    Can anyone help me on how to fix this error??

    Thank You

  2. #2
    MowGreen [MVP] Guest

    Re: Vista Update error message 80245003

    Error message when you try to install updates by using the Windows
    Update Web site: "0x80245003"
    http://support.microsoft.com/kb/919749

    After cleaning out the SoftwareDistribution folder, download the latest
    version of the Windows Update Agent :

    For 32 bit [x86] versions of Windows :
    http://download.windowsupdate.com/v7...gent30-x86.exe

    For 64 bit [x64] versions of Windows :
    http://download.windowsupdate.com/v7...gent30-x64.exe

    Save the download, do NOT run it.
    When the download is complete, close the browser and any other open
    programs.
    Now install WindowsUpdateAgent30-xXX.exe [XX represents either x86 or x64]

    Try Windows Update to see if the updates can be installed.

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============


    Larson wrote:

    > Can anyone help me on how to fix this error??
    >
    > Thank You


  3. #3
    Larson Guest

    Re: Vista Update error message 80245003

    I tried the workaround and it says system error 5 has occured.
    Access is denied.

    Now what do I do?

  4. #4
    kwakahouse Guest

    Re: Vista Update error message 80245003

    I tried to fix the same error in the same way, and guess what... I got the
    same message.
    I think it a shame that Microsoft are not able to send out a fix for this.
    Sorry I cant be of any help....(bit like Microsoft!)

    "Larson" wrote:

    > I tried the workaround and it says system error 5 has occured.
    > Access is denied.
    >
    > Now what do I do?


  5. #5
    Robin Walker [MVP] Guest

    Re: Vista Update error message 80245003

    Larson <Larson@discussions.microsoft.com> wrote:

    > I tried the workaround and it says system error 5 has occured.
    > Access is denied.


    Because you are using Vista, when you launch the Windows Command Prompt
    window, you must right-click the icon for cmd.exe and "Run As..." an
    Administrator.

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



  6. #6
    Gistcheckin Guest

    Re: Vista Update error message 80245003

    System error 5 - Access is denied

    This is a permission issue. If the net view command fails with a "System
    error 5 has occurred. Access is denied." message, 1) make sure you are logged
    on using an account that has permission to view the shares on the remote
    computer.
    2) Need to cache credential: logon the same username and password on both
    computers or use net net use \\computername /user:username command.
    3) Make sure the Netlogon service is running.

    This was a response given in previous posts regarding the same error that
    did work for me:
    Rename the SoftwareDistribution folder (it will be recreated next time you
    visit WU again)
    You will lose your history but that's not important.

    Click Start, Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Stop.
    Stopping the service will take a moment.

    Rename the "SoftwareDistribution" folder:
    a. Click Start, click Run, type %systemroot%, and then click OK.
    b. Right-click the SoftwareDistribution folder, and then click Rename.
    c. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

    Click Start. Choose Run.
    In the Run box, type services.msc.
    Click OK.
    Right-click the Automatic Updates service.
    Click Start.
    Starting the service will take a moment.
    Finally if you want to force a detection cycle in AU then close IE
    Now click on Start and select Run
    Type wuauclt.exe /detectnow in the Open box and click OK
    Try the WU again

    If you need to reinstall the ActiveX controls (because they may have become
    corrupt):-

    Follow this article -
    The Windows Update Web site and the Microsoft Update Web site do not scan
    for updates when
    you repair a failed installation of Windows XP Service Pack 2 or of Windows
    XP Service
    Pack 1
    http://support.microsoft.com/kb/916259

    Note: WU Client 3.0 - Windows Update Agent
    http://download.windowsupdate.com/v7...gent30-x86.exe

    or for the 64 bit versio
    http://download.windowsupdate.com/v7...gent30-x64.exe

    More information about the new Windows Update Agent:
    When you use Automatic Updates to scan for updates or to apply updates to
    applications
    that use Windows Installer, you experience issues that involve the
    Svchost.exe process
    http://support.microsoft.com:80/kb/932494
    -TaurArian MS-MVP 2005-2007


    --
    Gistcheckin


    "kwakahouse" wrote:

    > I tried to fix the same error in the same way, and guess what... I got the
    > same message.
    > I think it a shame that Microsoft are not able to send out a fix for this.
    > Sorry I cant be of any help....(bit like Microsoft!)
    >
    > "Larson" wrote:
    >
    > > I tried the workaround and it says system error 5 has occured.
    > > Access is denied.
    > >
    > > Now what do I do?


  7. #7
    Larson Guest

    Re: Vista Update error message 80245003

    Hi Robin,
    I am having trouble with what you posted. I think I need the "How to run a
    computer for dummies" book. :)
    Ok let me see if I am doing this right,
    I followed what the workaround said in #1, I got to the page after I hit run
    cmd. Now up in the left hand corner is that where you are telling me to right
    click on the cmd.exe image? Or where do I find it? I tried R clicking on it
    and theres nothing there about "Run As...".

    "Robin Walker [MVP]" wrote:

    > Larson <Larson@discussions.microsoft.com> wrote:
    >
    > > I tried the workaround and it says system error 5 has occured.
    > > Access is denied.

    >
    > Because you are using Vista, when you launch the Windows Command Prompt
    > window, you must right-click the icon for cmd.exe and "Run As..." an
    > Administrator.
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >
    >
    >


  8. #8
    Robin Walker [MVP] Guest

    Re: Vista Update error message 80245003

    Larson <Larson@discussions.microsoft.com> wrote:

    > Ok let me see if I am doing this right,
    > I followed what the workaround said in #1, I got to the page after I
    > hit run cmd. Now up in the left hand corner is that where you are
    > telling me to right click on the cmd.exe image? Or where do I find
    > it? I tried R clicking on it and theres nothing there about "Run
    > As...".


    I don't have a copy of Vista to check the exact key-strokes, but you need to
    follow something like this sequence:

    Click on Start
    Click on Programs or All Programs, whatever it is called in Vista
    Click on Accessories
    You should now see "Command Prompt"
    Right-click on "Command Prompt" and select "Run As" and choose to run as a
    user with Administrator privileges.

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



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