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Thread: Windows Update Failed: Error number (0x80070020)

  1. #1
    Allison Guest

    Windows Update Failed: Error number (0x80070020)

    I was trying to download updates for my laptop when the Update Site asked to
    "Update Windows" to work with this website. And of course it didn't work and
    the resulting error code

    0x80070020

    Does anyone have a resolution

  2. #2
    Patti MacLeod Guest

    RE: Windows Update Failed: Error number (0x80070020)

    Hi Allison,

    See if the information in this MSKB article helps resolve the problem:

    You receive a "0x80070020 The process cannot access the file because it is
    being used by another process" error message when you try to download an
    update from Windows Update or from Microsoft Update
    http://support.microsoft.com/kb/883825/en-us



    Regards,

    --
    Patti MacLeod
    Microsoft MVP - Windows Shell/User


    "Allison" wrote:

    > I was trying to download updates for my laptop when the Update Site asked to
    > "Update Windows" to work with this website. And of course it didn't work and
    > the resulting error code
    >
    > 0x80070020
    >
    > Does anyone have a resolution


  3. #3
    Robin Walker [MVP] Guest

    Re: Windows Update Failed: Error number (0x80070020)

    Allison <Allison@discussions.microsoft.com> wrote:

    > I was trying to download updates for my laptop when the Update Site
    > asked to "Update Windows" to work with this website. And of course
    > it didn't work and the resulting error code
    >
    > 0x80070020


    Try stopping background Automatic Updates before visiting the Windows Update
    site again. Open a command prompt window and type the command:

    net stop wuauserv

    then visit Windows Update and see if the updater now works.

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



  4. #4
    ERH Guest

    RE: Windows Update Failed: Error number (0x80070020)

    Go to
    http://download.windowsupdate.com/v7...gent30-x86.exe save and install this patch

    Next download and install this patch - WindowsXP-KB927891-v3-x86-ENU.exe

    Retry the upload

    "Allison" wrote:

    > I was trying to download updates for my laptop when the Update Site asked to
    > "Update Windows" to work with this website. And of course it didn't work and
    > the resulting error code
    >
    > 0x80070020
    >
    > Does anyone have a resolution


  5. #5
    maxmalaw Guest

    RE: Windows Update Failed: Error number (0x80070020)



    "Allison" wrote:

    > I was trying to download updates for my laptop when the Update Site asked to
    > "Update Windows" to work with this website. And of course it didn't work and
    > the resulting error code
    >
    > 0x80070020
    >
    > Does anyone have a resolution


  6. #6
    maxmalaw Guest

    Re: Windows Update Failed: Error number (0x80070020)



    "Robin Walker [MVP]" wrote:

    > Allison <Allison@discussions.microsoft.com> wrote:
    >
    > > I was trying to download updates for my laptop when the Update Site
    > > asked to "Update Windows" to work with this website. And of course
    > > it didn't work and the resulting error code
    > >
    > > 0x80070020

    >
    > Try stopping background Automatic Updates before visiting the Windows Update
    > site again. Open a command prompt window and type the command:
    >
    > net stop wuauserv
    >
    > then visit Windows Update and see if the updater now works.
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >
    >
    >


  7. #7
    maxmalaw Guest

    Re: Windows Update Failed: Error number (0x80070020)



    "Robin Walker [MVP]" wrote:

    > Allison <Allison@discussions.microsoft.com> wrote:
    >
    > > I was trying to download updates for my laptop when the Update Site
    > > asked to "Update Windows" to work with this website. And of course
    > > it didn't work and the resulting error code
    > >
    > > 0x80070020

    >
    > Try stopping background Automatic Updates before visiting the Windows Update
    > site again. Open a command prompt window and type the command:
    >
    > net stop wuauserv
    >
    > then visit Windows Update and see if the updater now works.
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >
    >
    >


  8. #8
    maxmalaw Guest

    RE: Windows Update Failed: Error number (0x80070020)



    "ERH" wrote:

    > Go to
    > http://download.windowsupdate.com/v7...gent30-x86.exe save and install this patch
    >
    > Next download and install this patch - WindowsXP-KB927891-v3-x86-ENU.exe
    >
    > Retry the upload
    >
    > "Allison" wrote:
    >
    > > I was trying to download updates for my laptop when the Update Site asked to
    > > "Update Windows" to work with this website. And of course it didn't work and
    > > the resulting error code
    > >
    > > 0x80070020
    > >
    > > Does anyone have a resolution


  9. #9
    maxmalaw Guest

    RE: Windows Update Failed: Error number (0x80070020)



    "ERH" wrote:

    > Go to
    > http://download.windowsupdate.com/v7...gent30-x86.exe save and install this patch
    >
    > Next download and install this patch - WindowsXP-KB927891-v3-x86-ENU.exe
    >
    > Retry the upload
    >
    > "Allison" wrote:
    >
    > > I was trying to download updates for my laptop when the Update Site asked to
    > > "Update Windows" to work with this website. And of course it didn't work and
    > > the resulting error code
    > >
    > > 0x80070020
    > >
    > > Does anyone have a resolution


  10. #10
    VT Phantos Guest

    RE: Windows Update Failed: Error number (0x80070020)

    I tried that too, but it starts to install and then says that the install
    failed and gives the code "0x80070020"
    I tried all the above solutions and still nothing. I'm thinking that
    something is wrong with the update. Someone might want to look into it.


    "ERH" wrote:

    > Go to
    > http://download.windowsupdate.com/v7...gent30-x86.exe save and install this patch
    >
    > Next download and install this patch - WindowsXP-KB927891-v3-x86-ENU.exe
    >
    > Retry the upload
    >
    > "Allison" wrote:
    >
    > > I was trying to download updates for my laptop when the Update Site asked to
    > > "Update Windows" to work with this website. And of course it didn't work and
    > > the resulting error code
    > >
    > > 0x80070020
    > >
    > > Does anyone have a resolution


  11. #11
    TaurArian [MS-MVP] Guest

    Re: Windows Update Failed: Error number (0x80070020)

    You receive a "0x80070020 The process cannot access the file because it is being used by
    another process" error message when you try to download an update from Windows Update or
    from Microsoft Update
    http://support.microsoft.com/default...b;EN-US;883825
    If you're running SpyBot S&D's "teatimer" then you'll need to end the process in task
    manager - thanks to VBBob


    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "VT Phantos" <VTPhantos@discussions.microsoft.com> wrote in message
    news:F0640506-B13B-4E0B-A7EE-DBAB71B18E19@microsoft.com...
    | I tried that too, but it starts to install and then says that the install
    | failed and gives the code "0x80070020"
    | I tried all the above solutions and still nothing. I'm thinking that
    | something is wrong with the update. Someone might want to look into it.
    |
    |
    | "ERH" wrote:
    |
    | > Go to
    | >
    http://download.windowsupdate.com/v7...gent30-x86.exe
    save and install this patch
    | >
    | > Next download and install this patch - WindowsXP-KB927891-v3-x86-ENU.exe
    | >
    | > Retry the upload
    | >
    | > "Allison" wrote:
    | >
    | > > I was trying to download updates for my laptop when the Update Site asked to
    | > > "Update Windows" to work with this website. And of course it didn't work and
    | > > the resulting error code
    | > >
    | > > 0x80070020
    | > >
    | > > Does anyone have a resolution



  12. #12
    Join Date
    Jul 2007
    Posts
    1
    I had the same problem thank you for the sollution at my end.
    However i am not speaking for the first poster.
    I hope it worked for him/her 2.

    the sollution to my problem was :


    If you're running SpyBot S&D's "teatimer" then you'll need to end the process in task
    manager - thanks to VBBob

  13. #13
    me Guest

    Re: Windows Update Failed: Error number (0x80070020)

    On Tue, 10 Jul 2007 05:27:59 +0530, kaya <kaya.2thbbh@DoNotSpam.com>
    wrote:

    >
    >I had the same problem thank you for the sollution at my end.
    >However i am not speaking for the first poster.
    >I hope it worked for him/her 2.
    >
    >the sollution to my problem was :
    >
    >
    >> If you're running SpyBot S&D's "teatimer" then you'll need to end the
    >> process in task
    >> manager - thanks to VBBob


    I was able to disable teatimer from the task bar. Apparently it
    doesn't play well with WGA.

  14. #14
    Jimmy Guest

    Re: Windows Update Failed: Error number (0x80070020)

    Here's an easy simple way to disable Spybot Search & Destroy so you
    will be able to downonload Windows updates if you get this message.....

    "Windows Update has encountered an error and cannot display the requested
    page".

    Error 0x80070020

    How? Right click the spybot icon (on the start bar near the clock) and
    choose "Exit Spybot-S&D Resident".

    As simple as that.

    You can go back and enable it after you update.

    "me" wrote:

    > On Tue, 10 Jul 2007 05:27:59 +0530, kaya <kaya.2thbbh@DoNotSpam.com>
    > wrote:
    >
    > >
    > >I had the same problem thank you for the sollution at my end.
    > >However i am not speaking for the first poster.
    > >I hope it worked for him/her 2.
    > >
    > >the sollution to my problem was :
    > >
    > >
    > >> If you're running SpyBot S&D's "teatimer" then you'll need to end the
    > >> process in task
    > >> manager - thanks to VBBob

    >
    > I was able to disable teatimer from the task bar. Apparently it
    > doesn't play well with WGA.
    >


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