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windows update failed error code 80073715

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  #1  
Old 24-05-2007
Turkeywings
 
Posts: n/a
windows update failed error code 80073715

I keep on getting this message yet there are no explanations to the above
error in microsoft website. Can anyone help me with that please?

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  #2  
Old 24-05-2007
PA Bear
 
Posts: n/a
Re: windows update failed error code 80073715

Windows version?

What update are you attempting to install? Are you attempting to install it
manually, using a file you've downloaded?

Does Automatic Updates or Windows Update website offer you the update?

cf.
http://groups.google.com/group/micro...e9df76d5a246f1
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE, OE, Security, Shell/User)
AumHa VSOP & Admin; DTS-L.org


Turkeywings wrote:
> I keep on getting this message yet there are no explanations to the above
> error in microsoft website. Can anyone help me with that please?


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  #3  
Old 24-05-2007
Engel
 
Posts: n/a
RE: windows update failed error code 80073715

Just out of interest. Are you using any mui language pack?
--

"Turkeywings" wrote:

> I keep on getting this message yet there are no explanations to the above
> error in microsoft website. Can anyone help me with that please?

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  #4  
Old 24-05-2007
albertbollaert
 
Posts: n/a
RE: windows update failed error code 80073715



"Turkeywings" wrote:

> I keep on getting this message yet there are no explanations to the above
> error in microsoft website. Can anyone help me with that please?

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  #5  
Old 24-05-2007
Turkeywings
 
Posts: n/a
Re: windows update failed error code 80073715

I am trying to install security update for windows vista KB925902
I use Vista Business 32-bit

"PA Bear" wrote:

> Windows version?
>
> What update are you attempting to install? Are you attempting to install it
> manually, using a file you've downloaded?
>
> Does Automatic Updates or Windows Update website offer you the update?
>
> cf.
> http://groups.google.com/group/micro...e9df76d5a246f1
> --
> ~Robear Dyer (PA Bear)
> MS MVP-Windows (IE, OE, Security, Shell/User)
> AumHa VSOP & Admin; DTS-L.org
>
>
> Turkeywings wrote:
> > I keep on getting this message yet there are no explanations to the above
> > error in microsoft website. Can anyone help me with that please?

>
>

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  #6  
Old 24-05-2007
Turkeywings
 
Posts: n/a
RE: windows update failed error code 80073715

I don't even know what that is!!!

"Engel" wrote:

> Just out of interest. Are you using any mui language pack?
> --
>
> "Turkeywings" wrote:
>
> > I keep on getting this message yet there are no explanations to the above
> > error in microsoft website. Can anyone help me with that please?

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  #7  
Old 24-05-2007
Engel
 
Posts: n/a
RE: windows update failed error code 80073715

Multilingual User Interface

MUI is a Microsoft Windows package from Microsoft that allows each user to
select the Windows language. A similar tool is available from Microsoft for
Microsoft Office.

Functionally, Microsoft MUIs perform the same task as localized versions of
Windows and Office. File and folder names are translated in localized
versions, but not in the MUIs. For example, while a localized version of
Windows or Office would translate the folder names (Spanish Inicio instead of
Windows Start) and are coded using the language, MUIs translate menus and
dialogs only. That is, MUIs do not contain translated registry entries, but
localized versions do. This is useful if the user wishes to run a program
that requires the English version of Windows, while having his Windows in
another language.
--


"Turkeywings" wrote:

> I don't even know what that is!!!
>
> "Engel" wrote:
>
> > Just out of interest. Are you using any mui language pack?
> > --
> >
> > "Turkeywings" wrote:
> >
> > > I keep on getting this message yet there are no explanations to the above
> > > error in microsoft website. Can anyone help me with that please?

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  #8  
Old 24-05-2007
Turkeywings
 
Posts: n/a
RE: windows update failed error code 80073715

Thanks for the explanation. My language is set to English. I don't recall
if MUI was an option, but I did not add anything else to the software, when I
purchased the laptop with Windows Vista preinstalled.

"Engel" wrote:

> Multilingual User Interface
>
> MUI is a Microsoft Windows package from Microsoft that allows each user to
> select the Windows language. A similar tool is available from Microsoft for
> Microsoft Office.
>
> Functionally, Microsoft MUIs perform the same task as localized versions of
> Windows and Office. File and folder names are translated in localized
> versions, but not in the MUIs. For example, while a localized version of
> Windows or Office would translate the folder names (Spanish Inicio instead of
> Windows Start) and are coded using the language, MUIs translate menus and
> dialogs only. That is, MUIs do not contain translated registry entries, but
> localized versions do. This is useful if the user wishes to run a program
> that requires the English version of Windows, while having his Windows in
> another language.
> --
>
>
> "Turkeywings" wrote:
>
> > I don't even know what that is!!!
> >
> > "Engel" wrote:
> >
> > > Just out of interest. Are you using any mui language pack?
> > > --
> > >
> > > "Turkeywings" wrote:
> > >
> > > > I keep on getting this message yet there are no explanations to the above
> > > > error in microsoft website. Can anyone help me with that please?

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  #9  
Old 25-05-2007
PA Bear
 
Posts: n/a
Re: windows update failed error code 80073715

Two down, two to go.

Repost:

Does Automatic Updates or Windows Update website offer you 925902?

Are you attempting to install 925902 manually, using a file you've
downloaded?
[If you are, the error suggests that you downloaded and are attempting to
install the wrong file version for your machine. The installation file for
Vista x86 is named Windows6.0-KB925902-x86.msu.]
--
~PA Bear

Turkeywings wrote:
> I am trying to install security update for windows vista KB925902
> I use Vista Business 32-bit
>
> "PA Bear" wrote:
>
>> Windows version?
>>
>> What update are you attempting to install? Are you attempting to install
>> it manually, using a file you've downloaded?
>>
>> Does Automatic Updates or Windows Update website offer you the update?
>>
>> cf.
>> http://groups.google.com/group/micro...e9df76d5a246f1
>> --
>> ~Robear Dyer (PA Bear)
>> MS MVP-Windows (IE, OE, Security, Shell/User)
>> AumHa VSOP & Admin; DTS-L.org
>>
>>
>> Turkeywings wrote:
>>> I keep on getting this message yet there are no explanations to the
>>> above
>>> error in microsoft website. Can anyone help me with that please?


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  #10  
Old 26-05-2007
Turkeywings
 
Posts: n/a
Re: windows update failed error code 80073715

I had received automatic updates that I tried to install and it failed.
Later, upon recommendations of tech support, I went to Microsoft website,
found the KB925902 update, saved it to my desktop and tried it manually and
still it does not work.
After about 6 hours in total with PC Safety and later with Vista help
center, I was told that because my laptop already has another security update
that was pre-installed just before I received my machine, I should ignore
this failure notice. They claimed my machine is safe with another KB....
security update that seems to have been installed.
Everytime I turn on my laptop, I get the message that a new security update
has been received and I should install it. It is the same KB925902 which
keeps on failing.

"PA Bear" wrote:

> Two down, two to go.
>
> Repost:
>
> Does Automatic Updates or Windows Update website offer you 925902?
>
> Are you attempting to install 925902 manually, using a file you've
> downloaded?
> [If you are, the error suggests that you downloaded and are attempting to
> install the wrong file version for your machine. The installation file for
> Vista x86 is named Windows6.0-KB925902-x86.msu.]
> --
> ~PA Bear
>
> Turkeywings wrote:
> > I am trying to install security update for windows vista KB925902
> > I use Vista Business 32-bit
> >
> > "PA Bear" wrote:
> >
> >> Windows version?
> >>
> >> What update are you attempting to install? Are you attempting to install
> >> it manually, using a file you've downloaded?
> >>
> >> Does Automatic Updates or Windows Update website offer you the update?
> >>
> >> cf.
> >> http://groups.google.com/group/micro...e9df76d5a246f1
> >> --
> >> ~Robear Dyer (PA Bear)
> >> MS MVP-Windows (IE, OE, Security, Shell/User)
> >> AumHa VSOP & Admin; DTS-L.org
> >>
> >>
> >> Turkeywings wrote:
> >>> I keep on getting this message yet there are no explanations to the
> >>> above
> >>> error in microsoft website. Can anyone help me with that please?

>
>

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  #11  
Old 26-05-2007
PA Bear
 
Posts: n/a
Re: windows update failed error code 80073715

> After about 6 hours in total with PC Safety and later with Vista help
> center, I was told that because my laptop already has another security
> update that was pre-installed just before I received my machine, I should
> ignore this failure notice. They claimed my machine is safe with another
> KB.... security update that seems to have been installed.


Uh-huh...

I assume you're NOT running Vista x64: Unless you're running user32.dll and
win32k.sys v6.0.6000.16438, v6.0.6000.20537 or higher, the tech with whom
you spoke is full of it.

Try this:

1. Create this folder: C:\Downloads

2. Download 925902 from this link only:
http://www.microsoft.com/downloads/d...F-0B062CFCDEEC

3. Save the download to C:\Downloads <=this folder.

4. Copy (CTRL+C) the following line to your clipboard, exactly as you see it
(including the quotation marks and space):

"C:\Downloads\Windows6.0-KB925902-x86.msu" /o

5. Start > Run > now paste (CTRL+V) the contents of your clipboard into the
box > [OK]

6. Reboot.

Assuming all went well, now see if Windows Update website is still offering
you 925902.
--
~PA Bear

Turkeywings wrote:
> I had received automatic updates that I tried to install and it failed.
> Later, upon recommendations of tech support, I went to Microsoft website,
> found the KB925902 update, saved it to my desktop and tried it manually
> and
> still it does not work.
> After about 6 hours in total with PC Safety and later with Vista help
> center, I was told that because my laptop already has another security
> update that was pre-installed just before I received my machine, I should
> ignore this failure notice. They claimed my machine is safe with another
> KB.... security update that seems to have been installed.
> Everytime I turn on my laptop, I get the message that a new security
> update
> has been received and I should install it. It is the same KB925902 which
> keeps on failing.
>
> "PA Bear" wrote:
>
>> Two down, two to go.
>>
>> Repost:
>>
>> Does Automatic Updates or Windows Update website offer you 925902?
>>
>> Are you attempting to install 925902 manually, using a file you've
>> downloaded?
>> [If you are, the error suggests that you downloaded and are attempting to
>> install the wrong file version for your machine. The installation file
>> for
>> Vista x86 is named Windows6.0-KB925902-x86.msu.]
>> --
>> ~PA Bear
>>
>> Turkeywings wrote:
>>> I am trying to install security update for windows vista KB925902
>>> I use Vista Business 32-bit
>>>
>>> "PA Bear" wrote:
>>>
>>>> Windows version?
>>>>
>>>> What update are you attempting to install? Are you attempting to
>>>> install
>>>> it manually, using a file you've downloaded?
>>>>
>>>> Does Automatic Updates or Windows Update website offer you the update?
>>>>
>>>> cf.
>>>> http://groups.google.com/group/micro...e9df76d5a246f1
>>>> --
>>>> ~Robear Dyer (PA Bear)
>>>> MS MVP-Windows (IE, OE, Security, Shell/User)
>>>> AumHa VSOP & Admin; DTS-L.org
>>>>
>>>>
>>>> Turkeywings wrote:
>>>>> I keep on getting this message yet there are no explanations to the
>>>>> above
>>>>> error in microsoft website. Can anyone help me with that please?


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  #12  
Old 27-05-2007
Turkeywings
 
Posts: n/a
Re: windows update failed error code 80073715

Thanks for the help. you are correct, I am not running the 64-bit but the
32-bit version.
I will try the steps you recommend tomorrow.
Thanks again for the help.

"PA Bear" wrote:

> > After about 6 hours in total with PC Safety and later with Vista help
> > center, I was told that because my laptop already has another security
> > update that was pre-installed just before I received my machine, I should
> > ignore this failure notice. They claimed my machine is safe with another
> > KB.... security update that seems to have been installed.

>
> Uh-huh...
>
> I assume you're NOT running Vista x64: Unless you're running user32.dll and
> win32k.sys v6.0.6000.16438, v6.0.6000.20537 or higher, the tech with whom
> you spoke is full of it.
>
> Try this:
>
> 1. Create this folder: C:\Downloads
>
> 2. Download 925902 from this link only:
> http://www.microsoft.com/downloads/d...F-0B062CFCDEEC
>
> 3. Save the download to C:\Downloads <=this folder.
>
> 4. Copy (CTRL+C) the following line to your clipboard, exactly as you see it
> (including the quotation marks and space):
>
> "C:\Downloads\Windows6.0-KB925902-x86.msu" /o
>
> 5. Start > Run > now paste (CTRL+V) the contents of your clipboard into the
> box > [OK]
>
> 6. Reboot.
>
> Assuming all went well, now see if Windows Update website is still offering
> you 925902.
> --
> ~PA Bear
>
> Turkeywings wrote:
> > I had received automatic updates that I tried to install and it failed.
> > Later, upon recommendations of tech support, I went to Microsoft website,
> > found the KB925902 update, saved it to my desktop and tried it manually
> > and
> > still it does not work.
> > After about 6 hours in total with PC Safety and later with Vista help
> > center, I was told that because my laptop already has another security
> > update that was pre-installed just before I received my machine, I should
> > ignore this failure notice. They claimed my machine is safe with another
> > KB.... security update that seems to have been installed.
> > Everytime I turn on my laptop, I get the message that a new security
> > update
> > has been received and I should install it. It is the same KB925902 which
> > keeps on failing.
> >
> > "PA Bear" wrote:
> >
> >> Two down, two to go.
> >>
> >> Repost:
> >>
> >> Does Automatic Updates or Windows Update website offer you 925902?
> >>
> >> Are you attempting to install 925902 manually, using a file you've
> >> downloaded?
> >> [If you are, the error suggests that you downloaded and are attempting to
> >> install the wrong file version for your machine. The installation file
> >> for
> >> Vista x86 is named Windows6.0-KB925902-x86.msu.]
> >> --
> >> ~PA Bear
> >>
> >> Turkeywings wrote:
> >>> I am trying to install security update for windows vista KB925902
> >>> I use Vista Business 32-bit
> >>>
> >>> "PA Bear" wrote:
> >>>
> >>>> Windows version?
> >>>>
> >>>> What update are you attempting to install? Are you attempting to
> >>>> install
> >>>> it manually, using a file you've downloaded?
> >>>>
> >>>> Does Automatic Updates or Windows Update website offer you the update?
> >>>>
> >>>> cf.
> >>>> http://groups.google.com/group/micro...e9df76d5a246f1
> >>>> --
> >>>> ~Robear Dyer (PA Bear)
> >>>> MS MVP-Windows (IE, OE, Security, Shell/User)
> >>>> AumHa VSOP & Admin; DTS-L.org
> >>>>
> >>>>
> >>>> Turkeywings wrote:
> >>>>> I keep on getting this message yet there are no explanations to the
> >>>>> above
> >>>>> error in microsoft website. Can anyone help me with that please?

>
>

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