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Thread: error code 0x80072efd continually on Windows/Microsoft Update

  1. #1
    24butdazed Guest

    error code 0x80072efd continually on Windows/Microsoft Update

    I've got WinXP Pro SP2 on a uni halls LAN connection with Windows Firewall
    and no anti-virus or anti-spyware, at the moment. After fresh install on a
    clean hard drive I've not been able to access Windows Update or Microsoft
    Update. I've tried everything that I've seen suggested so far such as at:
    http://www.updatexp.com/0x80072efd.html with no luck. I've spoken to other
    people on the same halls network and they have no problems accessing Windows
    Update, so it has to be something to do with this machine!

    I also cannot access Windows Live Messenger as it lets me sign in but
    doesn't connect (is this related?)

    --------------------
    Windows Update Log
    2007-05-12 18:13:39 816 508 Agent ** START ** Agent: Finding updates
    [CallerId = WindowsUpdate]
    2007-05-12 18:13:39 816 508 Agent *********
    2007-05-12 18:13:49 2888 b4c Misc =========== Logging initialized (build:
    5.8.0.2469, tz: +0100) ===========
    2007-05-12 18:13:49 2888 b4c Misc = Process: C:\WINDOWS\system32\wuauclt.exe
    2007-05-12 18:13:49 2888 b4c AUClnt Launched Client UI process with command
    line = /ShowSettingsDialog
    2007-05-12 18:13:49 816 3b4 AU ########### AU: Initializing Automatic
    Updates ###########
    2007-05-12 18:13:49 816 3b4 AU # Approval type: Scheduled (User preference)
    2007-05-12 18:13:49 816 3b4 AU # Scheduled install day/time: Every day at
    3:00
    2007-05-12 18:13:49 816 3b4 AU # Auto-install minor updates: Yes (User
    preference)
    2007-05-12 18:13:55 816 8a8 AU ########### AU: Setting new AU options
    ###########
    2007-05-12 18:13:55 816 8a8 AU # Policy changed, AU restart required = No
    2007-05-12 18:13:55 816 8a8 AU # Approval type: Scheduled (User preference)
    2007-05-12 18:13:55 816 8a8 AU # Scheduled install day/time: Every day at
    19:00
    2007-05-12 18:13:55 816 8a8 AU # Auto-install minor updates: Yes (User
    preference)
    2007-05-12 18:14:53 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:14:53 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:14:53 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:14:53 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:14:53 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:15:56 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:15:56 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:15:56 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:15:56 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:15:56 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:16:59 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:16:59 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:16:59 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:16:59 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:16:59 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:18:02 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:18:02 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.windowsupdate.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:18:02 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:18:02 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:18:02 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:18:02 816 508 Misc WARNING: DownloadFileInternal failed for
    http://download.windowsupdate.com/v6...r/wuredir.cab: error
    0x80072efd
    2007-05-12 18:19:05 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:19:05 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:19:05 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:19:05 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:19:05 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:20:09 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:20:09 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:20:09 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:20:09 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:20:09 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:21:12 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:21:12 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:21:12 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:21:12 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:21:12 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:22:15 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:22:15 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for
    <http://download.microsoft.com/v6/windowsupdate/redir/wuredir.cab>. error
    0x80072efd
    2007-05-12 18:22:15 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:22:15 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:22:15 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:22:15 816 508 Misc WARNING: DownloadFileInternal failed for
    http://download.microsoft.com/v6/win...r/wuredir.cab: error
    0x80072efd
    2007-05-12 18:23:18 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:23:18 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
    error 0x80072efd
    2007-05-12 18:23:18 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:23:18 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:23:18 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:24:21 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:24:21 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
    error 0x80072efd
    2007-05-12 18:24:21 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:24:21 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:24:21 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:25:24 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:25:24 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
    error 0x80072efd
    2007-05-12 18:25:24 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:25:24 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:25:24 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:26:27 816 508 Misc WARNING: SendRequest failed with hr =
    80072efd. Proxy List used:
    <webcache0.salford.ac.uk:3128;webcache1.salford.ac.uk:3128;webcache2.salford.ac.uk:3128> Bypass List used : <(null)> Auth Schemes used : <>
    2007-05-12 18:26:27 816 508 Misc WARNING: WinHttp: SendRequestUsingProxy
    failed for <http://update.microsoft.com/v6/windowsupdate/redir/wuredir.cab>.
    error 0x80072efd
    2007-05-12 18:26:27 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation MakeRequest failed. error 0x80072efd
    2007-05-12 18:26:27 816 508 Misc WARNING: WinHttp:
    SendRequestToServerForFileInformation failed with 0x80072efd
    2007-05-12 18:26:27 816 508 Misc WARNING: WinHttp: ShouldFileBeDownloaded
    failed with 0x80072efd
    2007-05-12 18:26:27 816 508 Misc WARNING: DownloadFileInternal failed for
    http://update.microsoft.com/v6/windo...r/wuredir.cab: error
    0x80072efd
    2007-05-12 18:26:27 816 508 Agent * WARNING: Failed to synchronize, error
    = 0x80072EFD
    2007-05-12 18:26:27 816 508 Report *********** Report: Initializing static
    reporting data ***********
    2007-05-12 18:26:27 816 508 Report * OS Version = 5.1.2600.2.0.65792
    2007-05-12 18:26:27 816 508 Report * Computer Brand = MAXDATA
    2007-05-12 18:26:27 816 508 Report * Computer Model = *
    2007-05-12 18:26:27 816 508 Report * Bios Revision =
    MQ96510J.54T.0013.2006.1009.1701
    2007-05-12 18:26:27 816 508 Report * Bios Name = Default System BIOS
    2007-05-12 18:26:27 816 508 Report * Bios Release Date =
    2006-10-09T00:00:00
    2007-05-12 18:26:27 816 508 Report * Locale ID = 2057
    2007-05-12 18:26:27 816 508 Agent * WARNING: Exit code = 0x80072EFD
    2007-05-12 18:26:27 816 508 Agent *********
    2007-05-12 18:26:27 816 508 Agent ** END ** Agent: Finding updates
    [CallerId = WindowsUpdate]
    2007-05-12 18:26:27 816 508 Agent *************
    2007-05-12 18:26:27 816 508 Agent WARNING: WU client failed Searching for
    update with error 0x80072efd
    2007-05-12 18:26:27 2636 a68 COMAPI >>-- RESUMED -- COMAPI: Search
    [ClientId = WindowsUpdate]
    2007-05-12 18:26:28 2636 a68 COMAPI - Updates found = 0
    2007-05-12 18:26:28 2636 a68 COMAPI - WARNING: Exit code = 0x00000000,
    Result code = 0x80072EFD
    2007-05-12 18:26:28 2636 a68 COMAPI ---------
    2007-05-12 18:26:28 2636 a68 COMAPI -- END -- COMAPI: Search [ClientId =
    WindowsUpdate]
    2007-05-12 18:26:28 2636 a68 COMAPI -------------
    2007-05-12 18:26:28 2636 a50 COMAPI WARNING: Operation failed due to earlier
    error, hr=80072EFD
    2007-05-12 18:26:28 2636 a50 COMAPI FATAL: Unable to complete asynchronous
    search. (hr=80072EFD)
    2007-05-12 18:26:32 816 508 Report REPORT EVENT:
    {5948BD0B-1C4F-4F6F-9D4A-3389F06992AE} 2007-05-12
    18:26:27+0100 1 148 101 {00000000-0000-0000-0000-000000000000} 0 80072efd WindowsUpdate Failure Software
    Synchronization Error: Agent failed detecting with reason: 0x80072efd


  2. #2
    24butdazed Guest

    RE: error code 0x80072efd continually on Windows/Microsoft Update

    More info from before I now also get the error code: 0x80072f78 - which is
    bizarre as because as far as i'm aware there is no proxy ability on my
    connection.

    I also noticed the following in event viewer:
    "Failed auto update retrieval of third-party root list sequence number from:
    <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt> with error: This network connection does not exist."

    any suggestions would be great :-)

  3. #3
    Robin Walker [MVP] Guest

    Re: error code 0x80072efd continually on Windows/Microsoft Update

    24butdazed <24butdazed@discussions.microsoft.com> wrote:

    > More info from before I now also get the error code: 0x80072f78 -
    > which is bizarre as because as far as i'm aware there is no
    > proxy ability on my connection.


    On the contrary, your earlier post shows that your PC is configured with web
    proxies at salford.ac.uk. Are you in fact still at Salford?

    > I also noticed the following in event viewer:
    > "Failed auto update retrieval of third-party root list sequence
    > number from:
    > <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
    > with error: This network connection does not exist."


    This is just another symptom that your internet connection is not working
    correctly.

    This does not seem to be specifically a Windows Update problem - I suggest
    you take your network problems up with your local IT support staff.

    --
    Robin Walker [MVP Networking]
    rdhw@cam.ac.uk



  4. #4
    24butdazed Guest

    Re: error code 0x80072efd continually on Windows/Microsoft Update

    Thanks for the response Robin. It's appreciated.

    I had started to suspect that it might be something to do with the network
    even though local staff had said that it was a problem with my PC (that they
    have been unable to work out). I shall now have another go and see what
    happens.

    "Robin Walker [MVP]" wrote:

    > 24butdazed <24butdazed@discussions.microsoft.com> wrote:
    >
    > > More info from before I now also get the error code: 0x80072f78 -
    > > which is bizarre as because as far as i'm aware there is no
    > > proxy ability on my connection.

    >
    > On the contrary, your earlier post shows that your PC is configured with web
    > proxies at salford.ac.uk. Are you in fact still at Salford?
    >
    > > I also noticed the following in event viewer:
    > > "Failed auto update retrieval of third-party root list sequence
    > > number from:
    > > <http://www.download.windowsupdate.com/msdownload/update/v3/static/trustedr/en/authrootseq.txt>
    > > with error: This network connection does not exist."

    >
    > This is just another symptom that your internet connection is not working
    > correctly.
    >
    > This does not seem to be specifically a Windows Update problem - I suggest
    > you take your network problems up with your local IT support staff.
    >
    > --
    > Robin Walker [MVP Networking]
    > rdhw@cam.ac.uk
    >
    >
    >


  5. #5
    patti post Guest

    error 0x80072efd

    I was having a problem with this error as well. With my windowslive hotmail...I couldn't send or receive emails...then my son decided to unplug then replug our router~everything works great now. Hope this helps someone.

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