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Thread: Error 8007000B

  1. #1
    philipmorris86 Guest
    I have been receiving a code 8007000B error and cannot update at all. Does
    anyone have any suggestions.

  2. #2
    Sudheer GN [MSFT] Guest

    Re: Error 8007000B

    Which version of Windows are you using?

    If it is windows vista and you are seeing this error when trying to install
    updates, please try the following
    1. Open an Administrator command prompt by right clicking on Start -> All
    Programs -> Accessories -> Command Prompt and selecting "Run as
    Administrator" and clicking "Allow" for the elevation prompt
    2. In the command prompt, type the command below
    fsutil resource setautoreset true C:\
    (This assumes that C: is the drive in which Vista is installed. If it is
    installed on another drive like D:, please change the drive letter
    appropriately)
    3. Reboot the machine


    This is the resolution only for 8007000b error while installing updates on
    Vista. This doesn't apply for other OS like Windows XP SP2 etc

    If your OS is not Vista, please send C:\windows\windowsupdate.log

  3. #3
    woodsptw Guest
    I tried the setautoreset solution and also received an error message that the
    'file or directory is corrupted.."

    Is there a recommendation on what to try next?

    I solved the error in this way:

    1)Boot Vista from DVD,
    2)Click to rapair installation (or something like that)
    2)Run prompt command
    3)start chkdsk /f in the volume where is installed Vista
    Then restart Vista from HD and try to update

    It works form me!

    Thanks. I had tried chkdsk /r from my normal login with no luck. I put the
    Driver/Utilities Dell CD in the system and booted from it by hitting F12. I
    ran a full disk diagnostics - everything passed (it took half a day to run
    btw). Upon reboot - I missed hitting F12 quick enough and Windows started to
    load - so I thought I could just turn off the system and retry. No luck - it
    said Windows had problems and was going to recover and something about if the
    disk was involved - it could take a long time. So - I let it recover and
    went shopping. When it finished - I successfully ran the fsutil command
    mentioned in the thread here and then successfully ran the windows update.
    Thanks to all who have helped.

    Now if I could figure out why the system still runs slow I'll be in great
    shape.

  4. #4
    teesully Guest
    Not only am I having the 8007000B error which won't allow me to update, I am
    also unable to update my Trend Antivirus or add lots of very easy to install
    software such as Adobe Reader.

    I thought it must be a hard drive problem, so I took it to geek squad for
    warranty repair. They say it's a software problem, likely Vista, and wanted
    to charge me $200 to fix it.

    my laptop is pretty new, so I decided to wipe it clean with the recovery CD.
    I got a message indicating a hard drive error, but it did go ahead and load
    Vista. I reinstalled all my software, but I still get the above error and
    cant update Trend Antivirus or install Adobe Reader.

    hi please could you help i.ve been tring to do what you say but i'm not that
    smart on the pc i go into start b ut i cant find run as Administrator so i
    cant go any further pease reply thanks

  5. #5
    Chris G Guest
    I've been having the same trouble as the error listed (8007000B) below when
    doing 'Windows Update' for my Vita operating system, but when I follow the
    instructions listed I have the return message "The operation completed
    successfully" then I reboot and then run 'Windows Update' but I still get the
    same error.

    Do you have any other suggestions?

    By now 'Command Prompt' should be appearing inyour recently used programme
    list. click on 'Start>then in the list above you should have 'Command Prompt'
    highlight the progamme but now right click it then in the new list of option
    there should be one that states "run as administrator" then click this.

    Cheers, hope it helps you more than it helped me.

  6. #6
    learner pc Guest
    hi i have done all that i was told ie command promp but still cant get the
    updtes to download also just realised that when i went to put a new cd in
    the drive to copy on to the pc it wont work could this have anything to do
    with each other so looking for answers to cure that problem to my pc is
    windows vista home adition please help thanks

    Thanks SUDHEER GN (MSFT) I had error 8007000B and could not update, run
    defragmentor or install pinnacle studio 11. After following your advice, all
    of my problems are over. Many Thanks

    hi chris thanks for trying to help but no joy still cant download alos just
    noticed anoth problem tryed putting a cd in the drive to list to but that
    doesnt seem to work does the two have anything in common trying to sort out
    two things now really not happy i'm useing vista windows love to have so
    more ideas

    I am having trouble finding the "Run as Administrator" option. The user
    accounts state that I am an administrator, but your fix does not acknowledge
    my status.

  7. #7
    Salim Guest

    Re: Error 8007000B

    Thank you so much Ferra1980...wherever/whoever you are, you have great skill
    in concise technical writing and I wish you the utmost success in computing
    with vista!

    ....just one thing...when you boot vista from the disk, then choose to
    "repair installation" then use the cmd program to change directory to C:\ (cd
    C:\) (assuming C:\ is the drive where vista is installed)...before "chkdsk
    /f" will start to run it will ask you to release all handles currently
    pointing to this disk...i have found that doing this seems to leave
    everything okay!

  8. #8
    SoHo_MoJo Guest
    Thank Goodness for this post. Cleared up my problem with failed vista
    updates right away, although I did have to run the command prompt in safe
    mode because I got "you must be the administrator" error in regular startup.

    I followed these steps, but when I typed in the command into command prompt,
    I get this error:
    Error: The system cannot find the file specified.
    Any ideas? Anyone?

    Are you running Vista?
    Windows Update error 8007000b
    http://windowshelp.microsoft.com/Win...904121033.mspx

  9. #9
    DQ Guest

    RE: Error 8007000B

    I'm making this post to help any of those that might get this in the future.
    It took me a few times of googling to find a fix that actually worked. Anyway
    here it is:

    If you are updating Windows Vista and get Error # 8007000B (and error given
    when Windows can't update) it recommends you do this:

    Go to the Command Prompt (make sure to right click and run as administrator)
    then type: fsutil resoruce setautoreset true C:\

    This is suppose to fix the Windows updater in Windows, but in my case it
    errored saying no specific file found

    So after messing with the fsutil resource commands in DOS I found this out:

    "Transaction support within the specified file system resource manager is
    not started or was shut down due to an error"

    So I googled this of course and finally got some help.

    Below is a link to a Microsoft fix to this problem

    http://support.microsoft.com/kb/939615

    Click on the fix and run it. After you reboot, you will be able to get your
    updates.

  10. #10
    hnyman Guest

    Re: Error 8007000B

    For me the Windows Update error 8007000B has started to surface after
    installing the Vista SP2. It is now surfacing in three different PCs:
    One Shuttle PC running Vista Ultimate (English) and two HP 6830S laptops
    running Vista Business (English and Finnish).

    So, I think that the error is not that much related to individual PC,
    but that there is something wrong in Windows Update behaviour after
    Vista SP2.

    When the error materializes, there is no Task Scheduler (and thus also
    no shadow copies etc.)

    Looking in <services.exe> and opening task scheduler (which was set to
    auto) and all the options are greyed out.

    When looking to the event log, I find in the System section the
    following entries which seem to have started after I installed Vista SP2:

    There are the following events:

    * Event 136, source NTFS: "The default transaction resource manager
    on volume C: encountered an error while starting and its metadata was
    reset. The data contains the error code.: C:
    1C00040002003000020000008800048000000000060019C000000000000000000000000000000000060019C0"
    * Event 1, source Kernel-Tm: "The Transaction
    (UOW={fe6f03ff-8101-11de-804b-00301bbc2e1b}, Description='') was unable
    to be committed, and instead rolled back; this was due to an error
    message returned by CLFS while attempting to write a Prepare or Commit
    record for the Transaction. The CLFS error returned was: 0xc01a002f."
    (The GUID there will change, but then"0xc01a002f" remains the same)
    * Event 136, source NTFS: "The default transaction resource manager
    on volume C: encountered an error while starting and its metadata was
    reset. The data contains the error code.
    1C000400020030000200000088000480000000002B001AC0000000000000000000000000000000002B001AC0"
    * Event 136, source NTFS: "The default transaction resource manager
    on volume C: encountered an error while starting and its metadata was
    reset. The data contains the error code.
    1C00040002003000020000008800048000000000060019C000000000000000000000000000000000060019C0"
    (The same error code as in the first message)

    The first of those errors comes first/separately. The other three seem
    to surface at the same time.

    The events match the already mentioned problems with the "Transaction
    support..."

    I have no clue, what those errors actually mean. Disk failure? Not
    likely, as I have noticed nothing towards that. Somehow, something about
    the NTFS gets disabled/corrupted and that prevents task scheduler from
    working.

    As the same update errors have surfaced for me now in three different
    computers, I do not believe that it is a hardware related problem, but
    something else. My prime suspect is still something connected to SP2.

  11. #11
    hnyman Guest

    Re: Error 8007000B

    Additional info:

    I had trouble in getting the FSUTIL resource setautoreset command to
    work on C: drive. It seemed to work for other drives, but for C: it
    complained about a missing Resource manager.

    Finally I found this info, which allowed me to clean the CLFS logs and
    run the FSUTIL command (for C:\ ) after reboot:

    ----
    http://support.microsoft.com/kb/948252

    Explanation: This problem occurs because, after the System Restore is
    performed, the Common Log File System (CLFS) transaction logs may be
    left in an inconsistent state. When the CLFS transaction logs are in an
    inconsistent state...

    To resolve this problem, delete the .blf files and the .regtrans-ms
    files from the %Windir%\System32\SMI\Store\Machine folder.

    After you restart the computer, the registry regenerates the deleted
    files. These regenerated files are in a consistent state.
    ----

    Curiously, that KB article 948252 references
    http://support.microsoft.com/default.aspx/kb/939399/ , which KB leads to
    the same FixIt solution 50140 as KB 956699 and 939615.

    http://support.microsoft.com/kb/939615
    http://support.microsoft.com/kb/956699

    However, the manual commands given in the article 948252 are different,
    and they finally helped me to get the FSUTIL command to work.

  12. #12
    hnyman Guest

    Re: Error 8007000B

    Still some more info:

    I started to ponder about the Task Scheduler issue, as that annoyed me.
    Trying to look into Task scheduler always produced errors about Google
    Updater. Something like "The task image is corrupt or has been tampered
    with.Google Software Updater".

    There is even a thread about that error:
    http://social.answers.microsoft.com/...6-d908d476db11

    Then I also noticed that in Event log (System), the next error after the
    three NTFS/Kernel-TM errors usually was "The Google Software Updater
    service entered the stopped state."

    And In Task Scheduler's logs (Event Log / Applications and Services logs
    / Microsoft / Windows / TaskScheduler / Operational ) there are errors
    like: 706 'Task Compatibility module failed to update task
    "GoogleUpdateTaskMachine.job" to the required status 3. Additional
    Data: Error Value: 2147942402.'

    So maybe there is something wrong with current setup of Google's updater
    in my Pc.

    After some Task scheduler editing and REGEDIT usage, I managed to remove
    the Google Updater related tasks from Task scheduler. The error
    disappeared and right now the system has performed normal scheduled
    tasks (like Shadow copies etc.) normally.

    I have only Google Earth installed, nothing else. Updating that has
    required the updater, But I have had no Google toolbar or desktop or
    Chrome ever installed.

    So, I am thinking that maybe the underlying reason for the 8007000B
    error and Task Scheduler errors might be some kind incompatibility of
    GoogleUpdater and Vista SP2 installation. (Because there was Google
    Updater already before I installed SP2.)

    Hopefully that might be a cure, but only the time (and next updates)
    will show that.

  13. #13
    hnyman Guest
    Well, after fixing Google updater, the same error materialized also for
    'mcupdate' service (the Media Center updater service). So, Google was
    not the final reason.

    Next idea:

    I noticed that I have a repeating "Windows Search" related error in
    Event Log / Application:

    Event 3013
    Source Search
    Task category Gatherer
    The entry <C:\USERS\XXXXXX\APPDATA\ROAMING\ZZZZZz\CCCC.CCC> in the hash
    map cannot be updated.
    Context: Application, SystemIndex Catalog
    Details: A device attached to the system is not functioning. (
    0x8007001f )

    The error was there several times, maybe once per day. Regarding always
    the same file, which functioned just normally and was read/written
    several times per day.

    I was able to cause the previously mentioned Kernel-Tm error just by
    clicking the "Event Log Online Help" link in event log page for that
    search error. Clicking that link and accepting "send information" dialog
    did not lead to an web page opening. Instead the errors (Kernel-Tm and
    NTFS) materialized to the event log.

    So I started to think that maybe there is something wrong with the inxed
    created ny the new Windows Search 4.0 (or whatever).

    I then decided to clean the Windows Search / indexing database. Opened
    the control panel for Indexing options and from Advanced options the
    "Restore defaults", which will cause the index to be rebuilt. After
    reboot, again no errors after that, but lets see what happens.

    I am still not sure that I have found any final reason for the 8007000B
    error...

  14. #14
    Future Mac Guest

    RE: Error 8007000B

    Despite various solutions offered and countless hours spent trying to update
    my Vista machine.... my advice is don't knock yourself out trying. As time
    goes by, error messages just seem to keep increasing along with frustration.

  15. #15
    Ryan Guest

    Re: Error 8007000B

    Hi Sir,

    I have tried the method as mentioned by you,
    1. Open an Administrator command prompt by right clicking on Start -> All
    Programs -> Accessories -> Command Prompt and selecting "Run as
    Administrator" and clicking "Allow" for the elevation prompt
    2. In the command prompt, type the command below
    fsutil resource setautoreset true C:\
    (This assumes that C: is the drive in which Vista is installed. If it is
    installed on another drive like D:, please change the drive letter
    appropriately)
    3. Reboot the machine

    However, same problem still persists, the problem whereby the download
    doesnt start and it says windows cant check for updates, etc. So is there
    like any other solutions to this problem cause it has been bothering me for a
    real long time.

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