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Thread: Error 80073715 from Update KB932818

  1. #1
    BountyXneo Guest

    Error 80073715 from Update KB932818

    When I try to install the update KB932818 I get this message. I tried to
    install using the standalone installer but that didn't work either.

  2. #2
    samesong Guest

    RE: Error 80073715 from Update KB932818

    Error code 80073715 under kb938194-- I have Windows Vista/Basic. My updates
    are scheduled and auto/done. I have had several other updates that have
    failed and a few days later they are updated successfully (automatically).
    This one failed and it has been over a week now and every auto attemp has
    failed. I attempted to manually update and received same error. If anyone
    can review/adivse on this, it would be greatly appreciated.

    "BountyXneo" wrote:

    > When I try to install the update KB932818 I get this message. I tried to
    > install using the standalone installer but that didn't work either.


  3. #3
    TaurArian [MS-MVP] Guest

    Re: Error 80073715 from Update KB932818

    free Windows Update support incident request:
    https://support.microsoft.com/oas/de...spx?gprid=6527

    There is little or no help for Vista unfortunately.

    Please post back the results your receive that work from MS to benefit others.

    --
    ====================================
    TaurArian [MS-MVP] 2005-2008 - Australia
    ====================================
    How to make a good post: http://www.dts-l.org/goodpost.htm
    Defending your machine: http://defendingyourmachine2.blogspot.com/
    http://taurarian.mvps.org/index.htm

    Emails will not be acknowledged - please post to the newsgroup so all may benefit.


    "samesong" <anywhere@aol.com> wrote in message
    news:302983AD-AF2E-4D5D-9BC3-C743BBE97C60@microsoft.com...
    | Error code 80073715 under kb938194-- I have Windows Vista/Basic. My updates
    | are scheduled and auto/done. I have had several other updates that have
    | failed and a few days later they are updated successfully (automatically).
    | This one failed and it has been over a week now and every auto attemp has
    | failed. I attempted to manually update and received same error. If anyone
    | can review/adivse on this, it would be greatly appreciated.
    |
    | "BountyXneo" wrote:
    |
    | > When I try to install the update KB932818 I get this message. I tried to
    | > install using the standalone installer but that didn't work either.



  4. #4
    Robert Aldwinckle Guest

    Re: Error 80073715 from Update KB932818

    "samesong" <anywhere@aol.com> wrote in message
    news:302983AD-AF2E-4D5D-9BC3-C743BBE97C60@microsoft.com...
    > Error code 80073715 under kb938194-- I have Windows Vista/Basic. My updates
    > are scheduled and auto/done. I have had several other updates that have
    > failed and a few days later they are updated successfully (automatically).
    > This one failed and it has been over a week now and every auto attemp has
    > failed. I attempted to manually update and received same error. If anyone
    > can review/adivse on this, it would be greatly appreciated.



    <cmd_output OS="XPsp2">
    F:\>set /a c = 0x3715
    14101
    F:\>net helpmsg %c%
    14101 is not a valid Windows network message number.
    </cmd_output>

    Does Vista give you any better clue from net helpmsg 14101
    (in a cmd window)?


    As usual the context of the code is more important than the code itself.

    http://msdn2.microsoft.com/en-us/library/ms681384.aspx

    (Live Search for
    (80073715 OR 0x8003715 OR 14101) site:microsoft.com
    )

    <quote>
    ERROR_SXS_MANIFEST_IDENTITY_SAME_BUT_CONTENTS_DIFFERENT
    14101 The identities of the manifests are identical but their contents are different.
    </quote>

    That sounds like a corrupt download or a packaging problem.

    Since you have tried installing it manually, I think that would tend
    to make the latter more probable. However, again, context is king.
    What other messages does the install log show? What does the
    Event log show at the same time? If you aren't getting enough clues
    from those sources, since you have the update ready to install manually
    again you could supplement it with verbose logging. Or, if the above
    meaning of the code is correct, you might get more conclusive proof
    of a packaging problem by attempting to expand the package. Etc.
    (Tip: use the command-line help for the package or the associated
    TechNet Bulletin for help with the syntax for doing that.)


    HTH

    Robert Aldwinckle
    ---


    >
    > "BountyXneo" wrote:
    >
    >> When I try to install the update KB932818 I get this message. I tried to
    >> install using the standalone installer but that didn't work either.





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