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windows\system32\mshtml.hlp file missing

Windows Update


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  #1  
Old 26-04-2007
DSUE
 
Posts: n/a
windows\system32\mshtml.hlp file missing

I was saving some pics from the internet and after saving one I got to the
next and a message popped up saying C:\WINDOWS\system32\mshtml.hlp file is
missing. I was referred to copy file from another computer with Windows XP
Home on it. That file is not on my other computer. Is there another problem
I am not seeing or another way to get this file?

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  #2  
Old 26-04-2007
MowGreen [MVP]
 
Posts: n/a
There is no mshtml.hlp file - http://support.microsoft.com/kb/q190250
Try deleting IE's cache from Tools, Internet Options, click the Delete
Files button under Temporary Internet Files.
Go back to the site where you were saving the 'pics' from and try right
clicking them and choose 'Save Image As'

Windows version? IE version? Where "[on] the internet"? Your problem as
it relates to Windows Update?
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  #3  
Old 28-04-2007
DSUE
 
Posts: n/a
Re: windows\system32\mshtml.hlp file missing

Windows XP, IE 7. Yes, I found Article 190250 on the Microsoft website,
but it doesn't tell how to fix the problem. It has a resolution link, but
when I click on it, it says page not found.
http://support.microsoft.com/kb/q190250/
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  #4  
Old 28-04-2007
DSUE
 
Posts: n/a
I tried it and it didn't work. That is how I have been saving pics.
(right-clicking, etc.)

And were these saved pix embedded (inserted) into an HTML message being read
using Outlook Express or Outlook?

I hv the same prob too trying to save pics from OE6. Any idea how to solve
this?
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  #5  
Old 08-09-2007
Member
 
Join Date: Sep 2007
Posts: 1
Please Advise On How To Re-install This File (driver). Windows System32 Mshtml.. This Allows Me To File Pictures.. Thank You

How Can I Correct The Problem?
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  #6  
Old 31-08-2010
Member
 
Join Date: Aug 2010
Posts: 1
Re: windows\system32\mshtml.hlp file missing

Well, that was baffling. Thanks a lot. Glad I signed up. yup yup yup...uh, huh.
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