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Thread: Unable to Update Windows Defender Definitions

  1. #1
    HuntinHippysnr Guest

    Unable to Update Windows Defender Definitions

    I have tried to update my Window Defender Definitions and have been
    unable to do so. I have tried updating from Windows Defender and recieved
    error code 0x80070643. I then tried doing so from Windows Update on Windows
    Vista Ultamate and recieved error code 80070714. The update wouldn't download
    from Windows Defender Update and did from Windows Vista Ultimate Update
    Extras. It created a restore point but would not install. I didn't find any
    documentation at MS online for either of these error codes as of 4/19/07.
    Between the two attempts PC Tools Spyware Doctor removed a cookie. I do not
    depend on Windows Defender to protect my PC. I have McAfee Security Center
    installed on the computer as well as the Spydoctor. If you can help me with
    this issue it would be most helpful if you could give me the source for these
    error codes.
    Thanks.

  2. #2
    PA Bear Guest

    Re: Unable to Update Windows Defender Definitions

    If you click on this link http://windowsupdate.microsoft.com, are you taken
    to Microsoft Update website or Windows Update website?
    --
    ~Robear Dyer (PA Bear)
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.org

    HuntinHippysnr wrote:
    > I have tried to update my Window Defender Definitions and have been
    > unable to do so. I have tried updating from Windows Defender and recieved
    > error code 0x80070643. I then tried doing so from Windows Update on
    > Windows
    > Vista Ultamate and recieved error code 80070714. The update wouldn't
    > download from Windows Defender Update and did from Windows Vista Ultimate
    > Update Extras. It created a restore point but would not install. I didn't
    > find any documentation at MS online for either of these error codes as of
    > 4/19/07. Between the two attempts PC Tools Spyware Doctor removed a
    > cookie.
    > I do not depend on Windows Defender to protect my PC. I have McAfee
    > Security Center installed on the computer as well as the Spydoctor. If you
    > can help me with this issue it would be most helpful if you could give me
    > the source for these error codes.
    > Thanks.



  3. #3
    Eliot Guest

    Re: Unable to Update Windows Defender Definitions

    I have the same problem and when I click that link I get the Microsoft Update
    site - NOT windows update. What does that mean?

    "PA Bear" wrote:

    > If you click on this link http://windowsupdate.microsoft.com, are you taken
    > to Microsoft Update website or Windows Update website?
    > --
    > ~Robear Dyer (PA Bear)
    > MS MVP-Windows (IE, OE, Security, Shell/User)
    > AumHa VSOP & Admin; DTS-L.org
    >
    > HuntinHippysnr wrote:
    > > I have tried to update my Window Defender Definitions and have been
    > > unable to do so. I have tried updating from Windows Defender and recieved
    > > error code 0x80070643. I then tried doing so from Windows Update on
    > > Windows
    > > Vista Ultamate and recieved error code 80070714. The update wouldn't
    > > download from Windows Defender Update and did from Windows Vista Ultimate
    > > Update Extras. It created a restore point but would not install. I didn't
    > > find any documentation at MS online for either of these error codes as of
    > > 4/19/07. Between the two attempts PC Tools Spyware Doctor removed a
    > > cookie.
    > > I do not depend on Windows Defender to protect my PC. I have McAfee
    > > Security Center installed on the computer as well as the Spydoctor. If you
    > > can help me with this issue it would be most helpful if you could give me
    > > the source for these error codes.
    > > Thanks.

    >
    >


  4. #4
    PA Bear Guest

    Re: Unable to Update Windows Defender Definitions

    Try changing your default from Microsoft Update to Windows Update and seeing
    if the problem persists: Go to Microsoft Update > Click on Change Settings
    in left pane > Scroll to bottom of page > To Stop Using Microsoft Update >
    Disable Microsoft Update software and let me use Windows Update only
    (check).

    NB: With Windows Update as your default, you will need to check in at Office
    Update to keep your Office applications fully patched:
    http://office.microsoft.com/en-us/do...incatalog.aspx
    --
    ~Robear Dyer (PA Bear), working offline
    MS MVP-Windows (IE, OE, Security, Shell/User)
    AumHa VSOP & Admin; DTS-L.org

    Eliot wrote:
    > I have the same problem and when I click that link I get the Microsoft
    > Update site - NOT windows update. What does that mean?
    >
    > "PA Bear" wrote:
    >
    >> If you click on this link http://windowsupdate.microsoft.com, are you
    >> taken
    >> to Microsoft Update website or Windows Update website?
    >> --
    >> ~Robear Dyer (PA Bear)
    >> MS MVP-Windows (IE, OE, Security, Shell/User)
    >> AumHa VSOP & Admin; DTS-L.org
    >>
    >> HuntinHippysnr wrote:
    >>> I have tried to update my Window Defender Definitions and have been
    >>> unable to do so. I have tried updating from Windows Defender and
    >>> recieved
    >>> error code 0x80070643. I then tried doing so from Windows Update on
    >>> Windows
    >>> Vista Ultamate and recieved error code 80070714. The update wouldn't
    >>> download from Windows Defender Update and did from Windows Vista
    >>> Ultimate
    >>> Update Extras. It created a restore point but would not install. I
    >>> didn't
    >>> find any documentation at MS online for either of these error codes as
    >>> of
    >>> 4/19/07. Between the two attempts PC Tools Spyware Doctor removed a
    >>> cookie.
    >>> I do not depend on Windows Defender to protect my PC. I have McAfee
    >>> Security Center installed on the computer as well as the Spydoctor. If
    >>> you
    >>> can help me with this issue it would be most helpful if you could give
    >>> me
    >>> the source for these error codes.
    >>> Thanks.



  5. #5
    The Tanjian Guest

    Re: Unable to Update Windows Defender Definitions

    I'm getting the same error code but am using Windows Update and not Microsoft
    update. Also have the same combination of McAffee and Spyware Doctor. Could
    this be an error being caused by these two programmes running together?

    "PA Bear" wrote:

    > Try changing your default from Microsoft Update to Windows Update and seeing
    > if the problem persists: Go to Microsoft Update > Click on Change Settings
    > in left pane > Scroll to bottom of page > To Stop Using Microsoft Update >
    > Disable Microsoft Update software and let me use Windows Update only
    > (check).
    >
    > NB: With Windows Update as your default, you will need to check in at Office
    > Update to keep your Office applications fully patched:
    > http://office.microsoft.com/en-us/do...incatalog.aspx
    > --
    > ~Robear Dyer (PA Bear), working offline
    > MS MVP-Windows (IE, OE, Security, Shell/User)
    > AumHa VSOP & Admin; DTS-L.org
    >
    > Eliot wrote:
    > > I have the same problem and when I click that link I get the Microsoft
    > > Update site - NOT windows update. What does that mean?
    > >
    > > "PA Bear" wrote:
    > >
    > >> If you click on this link http://windowsupdate.microsoft.com, are you
    > >> taken
    > >> to Microsoft Update website or Windows Update website?
    > >> --
    > >> ~Robear Dyer (PA Bear)
    > >> MS MVP-Windows (IE, OE, Security, Shell/User)
    > >> AumHa VSOP & Admin; DTS-L.org
    > >>
    > >> HuntinHippysnr wrote:
    > >>> I have tried to update my Window Defender Definitions and have been
    > >>> unable to do so. I have tried updating from Windows Defender and
    > >>> recieved
    > >>> error code 0x80070643. I then tried doing so from Windows Update on
    > >>> Windows
    > >>> Vista Ultamate and recieved error code 80070714. The update wouldn't
    > >>> download from Windows Defender Update and did from Windows Vista
    > >>> Ultimate
    > >>> Update Extras. It created a restore point but would not install. I
    > >>> didn't
    > >>> find any documentation at MS online for either of these error codes as
    > >>> of
    > >>> 4/19/07. Between the two attempts PC Tools Spyware Doctor removed a
    > >>> cookie.
    > >>> I do not depend on Windows Defender to protect my PC. I have McAfee
    > >>> Security Center installed on the computer as well as the Spydoctor. If
    > >>> you
    > >>> can help me with this issue it would be most helpful if you could give
    > >>> me
    > >>> the source for these error codes.
    > >>> Thanks.

    >
    >


  6. #6
    casta Guest

    Re: Unable to Update Windows Defender Definitions

    Same problem here, but I'm using Spyware doctor and AVIRA.
    By reading this I came to the conclusion to temporarily close Spy doctor and
    that worked.

    just my 2 cents
    Good luck

    "The Tanjian" wrote:

    > I'm getting the same error code but am using Windows Update and not Microsoft
    > update. Also have the same combination of McAffee and Spyware Doctor. Could
    > this be an error being caused by these two programmes running together?
    >



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