Update for Windows Vista (KB942763) returns error 80070643

[Timothy G.]

Update pertains to revised Daylight Savings Time laws in many countries.
Error solution directs to switch Office Source Engine (OSE) to Automatic
(Delayed Start) in Microsoft Management Console. Do not have any Microsoft
Office products installed. Have tried updating several times to no avail.
Tried manually downloading from MS web site to no avail. All other updates
install no problems. System adjusted to new time change dates just fine in
beginning of November. Systems says will adjust second Sunday in March as
per Energy Policy Act of 2005. Other forum and newsgroup discussions refer
to Windows Live Toolbar which is not installed. Please advise.

[Minigoliath]

I got the exact same error.

Manually updating doesn't work either.

FWIW, same problem here with Win VISTA Ultimate.

Quite a bit of chatter on the net about this.

MS has been very quiet. Maybe they will have a fix!?

Wow, so many people with the same issue.

Where is the Microsoft Rep when you need one?


Same problem, Vista Home Premium and Comodo firewall. The microsoft article
on error code 80070643 (which I get) says the solution is to restart OSE.exe,
which is supposed to be listed under your services. It apparently doesn't
exist on my computer.

[CassMori]

I have the same problem, also tried several times & downloaded manually -
however, I do have Office Home & Student 2007 installed. I tried the
directions in the help file, but still no luck.

[Shawn Trent]

It would seem that this update also causes issues with certain applications under Windows XP. The update did not appear to have any errors as it installed automatically while I was away from work. However when I attempted to run CorelDraw version 9 (Compatibility mode Windows 98) it came up with an error "SmartHeap Library:. MEM_BAD_POINTER" and would not load the program. I know it was working perfectly prior to the update. I was able to get it to run by clicking OK about 30 times until it started but that is not acceptable. When I saw this thread I decided to uninstall KB942763 since it was the only System update and the rest were just misc security patches that had no bearing. When I restarted after uninstalling I had absolutely no problem opening Corel. Maybe this will shed some light on what other problems this patch may have caused.

[martin_l_77084]

I have Vista Home Edition, with Comodo Firewall 3 and Spywareterminator
Resident protection. I have the same problem too. I tried to install
manually too with no success. I have Microsoft Office 2002 XP and their
telling me about Microsoft Office 2003... I don't understand. Waiting for
the Microsoft team to correct their error here as soon as they can. For now,
I've masked this update in Windows Update.

[lars.w.lind@gmail.com]

Same problem here. Vista Home Premium. Also tried to install it
manually but fails every time.

same here.(vista home premium)
i dont have office, and so i can not enable the office service (as
microsoft suggests)!

[Rol]

I think that Microsoft is doing a bad work with this. How can it be that so
many people have the same problem with an important update (that's what they
claim).
I have a laptop with windows vista premium installed. I change the office
modifications, I tried to download it manually unsuccessfully and I search
the net for answers unsuccessfully.
I think that only someone from the company itself can solve this problem.

[000545@optonline.net]

Hi,
I have the same problem as everyone here with this update. Not only
cannot I not update KB942763 but everytime now when I turn on my
computer the automatic update feature keeps trying to download and
install the update and now my update window in the control panel is
filling up with failed messages and still showing that I need to
downoad and install an update. This is very annoying. I've been
working with Microsoft support regarding this problem but to no
avail. You would think that M$ would have some clue! Also, since
this update is for Daylight Savings and since my clock/date shows the
next daylight savings begins March 9th that this update wouldn't be
necessary in the first place. M$ still hasn't answered that point so
I can't tell you here.

[antioch]

It is a general advice that it can help if all AV/Firewall/Antispyware etc
are disabled, and progs running in the background, after disconnecting from
the net, of course.
Enable before connecting back onto the net.

[livedead]

Hey guys, Im running ultimate with office 2003 pro and was getting those 3 updates not installing. I did a reinstall and the updates (listed below) went in without a problem.
Peace

Office 2003 Service Pack 3 (SP3)
Installation date: ‎3/‎4/‎2009 7:44 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
Microsoft Office 2003 Service Pack 3 (SP3) contains significant security enhancements, in addition to stability improvements. Some of the fixes included with SP3 have been previously released as separate updates. This service pack combines them into one update.
More information:
http://www.microsoft.com/downloads/d...displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us

Update for Office 2003 (KB907417)
Installation date: ‎3/‎4/‎2009 7:43 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
Microsoft has released an update for Microsoft Office Excel 2003 and for Microsoft Office Word 2003. This update corrects a potential problem in which an add-in, a smart tag, or a smart document may not load if it uses the Microsoft .NET Framework 2.0.
More information:
http://www.microsoft.com/downloads/d...displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us

Update for Microsoft Office Outlook 2003 Junk Email Filter (KB959614)
Installation date: ‎3/‎4/‎2009 7:43 AM
Installation status: Failed
Error details: Code 80070643
Update type: Important
This update provides the Junk E-mail Filter in Microsoft Office Outlook 2003 with a more current definition of which e-mail messages should be considered junk e-mail.
More information:
http://www.microsoft.com/downloads/d...displaylang=en
Help and Support:
http://support.microsoft.com/?LN=en-us

[13blue]

Hi, I had the same error code 80070643 Microsoft office 2003.

I found the solution and it worked for me. I hope this will help you.

Note: Removing the following registry keys may reset customized user
settings for your Microsoft Office programs.

1. Close all the applications.
2. Click on Start->Run, type in REGEDIT and click on OK.
3. Locate and select the following registry subkeys:

HKEY_CURRENT_USER\Software\Microsoft\Office\11.0
HKEY_LOCAL_MACHINE\Software\Microsoft\Office\11.0

4. Right click on 11.0 and rename them to Old11.
5. Close the Registry Editor.

2nd. Detect and Repair Office 2003

1. On the Windows taskbar, click Start, point to and click Control Panel.
2. Double-click Add/Remove Programs.
3. Click Change/Remove Programs on the left pane.
4. Highlight Microsoft Office Professional Edition 2003 on the right pane
and click Change.
5. Insert the correct version of CD when it requires. (It didn't ask me)
6. Select "Reinstall and Repair" and click Next.
7. Select "Detect and Repair errors in my Office installation".
8. Click Install and wait the process to end.

3rd. Install the Updates