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Vista Windows Update Can't Search For New Updates!

Windows Update


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  #1  
Old 19-03-2007
Dervis Kemal
 
Posts: n/a
Vista Windows Update Can't Search For New Updates!

Help!
I get an error message saying windows cannot search for new updates and the
error code, 80073712. Also i have tried this 'fix'
http://support.microsoft.com/kb/KB931712 but apparently this reg thingy does
not even exist so it won't delete!
Someone please help!
I'm using vista ultimate x86,
cheers.

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  #2  
Old 19-03-2007
spongaweb
 
Posts: n/a
RE: Vista Windows Update Can't Search For New Updates!

Yes I have the same problem with trying to get my Vista updates and this
registry fix gives me the same error.

I am still unable to get the latest updates for compatibility.
Need a fix to this problem please.


"Dervis Kemal" wrote:

> Help!
> I get an error message saying windows cannot search for new updates and the
> error code, 80073712. Also i have tried this 'fix'
> http://support.microsoft.com/kb/KB931712 but apparently this reg thingy does
> not even exist so it won't delete!
> Someone please help!
> I'm using vista ultimate x86,
> cheers.

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  #3  
Old 20-03-2007
Dervis Kemal
 
Posts: n/a
RE: Vista Windows Update Can't Search For New Updates!

it's not just me then! phew.
Also when i try to install a seperate update such as:-

http://www.microsoft.com/downloads/d...W4%2b4Ow%3d%3d
It gives me an error that says...

Installer encounted an error: 0x800004002
No such interface supported.

Hope this helps solve the problem and get me installin updates again!
Thanks, Dervis
"spongaweb" wrote:

> Yes I have the same problem with trying to get my Vista updates and this
> registry fix gives me the same error.
>
> I am still unable to get the latest updates for compatibility.
> Need a fix to this problem please.
>
>
> "Dervis Kemal" wrote:
>
> > Help!
> > I get an error message saying windows cannot search for new updates and the
> > error code, 80073712. Also i have tried this 'fix'
> > http://support.microsoft.com/kb/KB931712 but apparently this reg thingy does
> > not even exist so it won't delete!
> > Someone please help!
> > I'm using vista ultimate x86,
> > cheers.

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  #4  
Old 21-03-2007
Robert Aldwinckle
 
Posts: n/a
Re: Vista Windows Update Can't Search For New Updates!

(cross-post added to Vista General)
"Dervis Kemal" <Dervis Kemal@discussions.microsoft.com> wrote in message
news:9958CA38-7938-4B73-BF49-F466FBADB999@microsoft.com...
> Help!
> I get an error message saying windows cannot search for new updates and the
> error code, 80073712. Also i have tried this 'fix'
> http://support.microsoft.com/kb/KB931712


<quote>
If you do not have administrator rights and permissions,
start the Command Prompt program by right-clicking
Command Prompt,
clicking
Run as administrator
and then typing administrator credentials.

At the command prompt, type the following command,
and then press ENTER:

reg delete HKLM\COMPONENTS /v StoreDirty
</quote>


> but apparently this reg thingy does not even exist so it won't delete!



More significantly perhaps does the value exist? E.g. try using regedit
to see if it is there? In fact, if it is there use regedit to delete it? ; )


> Someone please help!
> I'm using vista ultimate x86,
> cheers.



Good luck

Robert Aldwinckle
---


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  #5  
Old 21-03-2007
Dervis Kemal
 
Posts: n/a
Re: Vista Windows Update Can't Search For New Updates!

elo, no the reg key doesnt exist and i tried tht admin thing. it's really
annoying now as i like to keep my pc up to date with the latest updates and i
cant use it. does Anyone no anything! Thanks, der

"Robert Aldwinckle" wrote:

> (cross-post added to Vista General)
> "Dervis Kemal" <Dervis Kemal@discussions.microsoft.com> wrote in message
> news:9958CA38-7938-4B73-BF49-F466FBADB999@microsoft.com...
> > Help!
> > I get an error message saying windows cannot search for new updates and the
> > error code, 80073712. Also i have tried this 'fix'
> > http://support.microsoft.com/kb/KB931712

>
> <quote>
> If you do not have administrator rights and permissions,
> start the Command Prompt program by right-clicking
> Command Prompt,
> clicking
> Run as administrator
> and then typing administrator credentials.
>
> At the command prompt, type the following command,
> and then press ENTER:
>
> reg delete HKLM\COMPONENTS /v StoreDirty
> </quote>
>
>
> > but apparently this reg thingy does not even exist so it won't delete!

>
>
> More significantly perhaps does the value exist? E.g. try using regedit
> to see if it is there? In fact, if it is there use regedit to delete it? ; )
>
>
> > Someone please help!
> > I'm using vista ultimate x86,
> > cheers.

>
>
> Good luck
>
> Robert Aldwinckle
> ---
>
>
>

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  #6  
Old 21-03-2007
Robert Aldwinckle
 
Posts: n/a
Re: Vista Windows Update Can't Search For New Updates!

"Dervis Kemal" <DervisKemal@discussions.microsoft.com> wrote in message
news:BF1CD2D8-2698-42D4-8CD4-FC180AA3EDA8@microsoft.com
....
>>> error code, 80073712. Also i have tried this 'fix'
>>> http://support.microsoft.com/kb/KB931712



>> reg delete HKLM\COMPONENTS /v StoreDirty
>> </quote>


>> More significantly perhaps does the value exist?



> elo, no the reg key doesnt exist



Be clearer. What doesn't exist? The _key_ (HKLM\COMPONENTS)?
Or the _value name_ contained in it, (StoreDirty -- which is the only thing
which would be deleted by that reg.exe command)?

Hint: if the key exists and the value doesn't you obviously don't have to worry
about deleting the value; in which case, the observations that you are making
about having trouble using the instructions in the KB article would be moot.

BTW I agree that the article you found was a good try at avoiding
the original symptom. Now it looks as if you will have to diagnose it
(or wait for someone to get it who can)! ; )


Good luck

Robert
---


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  #7  
Old 22-03-2007
Dervis Kemal
 
Posts: n/a
Re: Vista Windows Update Can't Search For New Updates!

elo again, thx for ur help throughout this time, their is no key and it
doesnt seem like their will be a solution, i have decided to get rid of vista
ultimate and install x64 version so i will reinstall, thx anyways, dervis

"Robert Aldwinckle" wrote:

> "Dervis Kemal" <DervisKemal@discussions.microsoft.com> wrote in message
> news:BF1CD2D8-2698-42D4-8CD4-FC180AA3EDA8@microsoft.com
> ....
> >>> error code, 80073712. Also i have tried this 'fix'
> >>> http://support.microsoft.com/kb/KB931712

>
>
> >> reg delete HKLM\COMPONENTS /v StoreDirty
> >> </quote>

>
> >> More significantly perhaps does the value exist?

>
>
> > elo, no the reg key doesnt exist

>
>
> Be clearer. What doesn't exist? The _key_ (HKLM\COMPONENTS)?
> Or the _value name_ contained in it, (StoreDirty -- which is the only thing
> which would be deleted by that reg.exe command)?
>
> Hint: if the key exists and the value doesn't you obviously don't have to worry
> about deleting the value; in which case, the observations that you are making
> about having trouble using the instructions in the KB article would be moot.
>
> BTW I agree that the article you found was a good try at avoiding
> the original symptom. Now it looks as if you will have to diagnose it
> (or wait for someone to get it who can)! ; )
>
>
> Good luck
>
> Robert
> ---
>
>
>

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