No active X control on information bar when updating

[Janeen]

I keep getting error messages that send me to the windows update page when I
get to that page I get:


Install the ActiveX control required to view the website
The website will not display correctly on your computer without this
control. To install it:
1. Right-click the Internet Explorer Information Bar. It's located just
below the address bar.
2. In the right-click menu, click Install ActiveX Control.
3. In the Security Warning dialog box, click Install.

Note: If the Information Bar doesn't appear, or if you've installed the
control but still can't use the website, take these steps to solve the
problem.

As in the Note--the information bar does not appear so I can not get to the
update page. I have searched around but can not seem to find a resolution to
my problem. I have had the bar pop up on other websites but for some reason
it doesnt on microsoft update. Any Suggestions??
I have Windows XP operating system...Im not sure what other info you might
need.

[MowGreen [MVP]]

Go here: http://support.microsoft.com/kb/949104

Scroll down to More Information, How to obtain the latest Windows Update
Agent.
Download the correct Windows Update Agent [WUA] for your system and
*save* it.
Cleanboot Windows XP
http://support.microsoft.com/kb/310353

Once you've cleanbooted, run the WUA just downloaded.
Restart the system afterwards.
Undo the Cleanboot state by retracing your steps in KB310353,
restart once more.

Did that get the ActiveX component installed properly ?
If yes, then installed security software [antivirus/security
suite/and/or 3rd party firewall/anti-mal/spyware/popup/cookie blocker]
was preventing the ActiveX from being installed

[cosimodo]

There is just one problem; to download the latest Windows Update Agent you
are directed to use the Windows Update Site, which was the problem in the
first place.

Read KB949104 again.

[PA Bear [MS MVP]]

Hint:

Windows Vista, Windows Server 2008, Windows XP, Windows Server 2003, and
Windows 2000 Service Pack 4

The following files are available for download from the Microsoft Download
Center:

For an x86-based computer
http://download.windowsupdate.com/wi...gent30-x86.exe

Reread: http://support.microsoft.com/kb/949104

Which allows one to *manually* download the Windows Update Agent,
save it, Clean boot the system, and then install the WUA via a Command
Prompt by first stopping the Automatic Update service, employing the
/wuforce switch, and then restart the system.

[crnv88]

I too have the same problem. Computer had some virsus which have been cleaned.
I couldn't even connect to the internet prior to cleaning the virsuses,
after cleaning and repair installing with SP3 slipstreamed, I cannot update
because of No active X control on information bar when updating.

I have tried the fixes mentioned above but no luck so far. Even have tried
Dial-A-Fix. That didn't work either.

Any other suggestions?

Thanks.

[Ottmar Freudenberger]

http://technet.microsoft.com/en-us/l.../cc722487.aspx
http://technet.microsoft.com/en-us/l.../cc512587.aspx

Bye,
Freudi