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Thread: Windows update 100% cpu at every boot killing me

  1. #1
    Jim Guest

    Windows update 100% cpu at every boot killing me

    Every reboot, windows update runs 100% cpu for 5 7 minutes.
    if I turn off automatic updates it doesnt happen.
    (but then...no updates. so not a solution).

    its xp pro.

    I renamed windowsupdate.log (old) because I thought 1500k was
    pretty big, might have been slowing it down. this had no effect.

    windows update from IE6 and IE7 works fine.

    I dont understand the log and I dont know why it ramps the cpu
    every time I reboot this machine. this has been going on for
    about 3 months and I am tired of that.

    how do I reinstall windows update totally
    or reslove this problem?

    thanks
    James



  2. #2
    MowGreen [MVP] Guest

    Re: Windows update 100% cpu at every boot killing me

    Jim,

    Here's a temporary workaround. Go to Start > Run > type in

    net stop wuauserv
    Click OK or press Enter

    Show hidden files, folders, and system files
    http://www.bleepingcomputer.com/tuto...l62.html#winxp

    Navigate to WINDOWS\SoftwareDistribution\DataStore
    Delete the *contents* of the Logs folder and delete DataStore.edb
    NOTE: Deleting the above will mean that the update history shown at
    Windows|Microsoft Update will be cleared. Until updates are once again
    done from either site, nothing will be listed.

    Open the WINDOWS\SoftwareDistribution\Download folder and delete *all*
    contents.
    Close the window

    Empty the Recyle Bin
    Go back to Start > Run > type in

    net start wuauserv
    Click OK or press Enter

    MowGreen [MVP 2003-2007]
    ===============
    *-343-* FDNY
    Never Forgotten
    ===============



    Jim wrote:

    > Every reboot, windows update runs 100% cpu for 5 7 minutes.
    > if I turn off automatic updates it doesnt happen.
    > (but then...no updates. so not a solution).
    >
    > its xp pro.
    >
    > I renamed windowsupdate.log (old) because I thought 1500k was
    > pretty big, might have been slowing it down. this had no effect.
    >
    > windows update from IE6 and IE7 works fine.
    >
    > I dont understand the log and I dont know why it ramps the cpu
    > every time I reboot this machine. this has been going on for
    > about 3 months and I am tired of that.
    >
    > how do I reinstall windows update totally
    > or reslove this problem?
    >
    > thanks
    > James
    >
    >


  3. #3
    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] Guest

    Re: Windows update 100% cpu at every boot killing me

    Download the hotfix would be my recommendation. KB927891

    MowGreen [MVP] wrote:
    > Jim,
    >
    > Here's a temporary workaround. Go to Start > Run > type in
    >
    > net stop wuauserv
    > Click OK or press Enter
    >
    > Show hidden files, folders, and system files
    > http://www.bleepingcomputer.com/tuto...l62.html#winxp
    >
    > Navigate to WINDOWS\SoftwareDistribution\DataStore
    > Delete the *contents* of the Logs folder and delete DataStore.edb
    > NOTE: Deleting the above will mean that the update history shown at
    > Windows|Microsoft Update will be cleared. Until updates are once again
    > done from either site, nothing will be listed.
    >
    > Open the WINDOWS\SoftwareDistribution\Download folder and delete *all*
    > contents.
    > Close the window
    >
    > Empty the Recyle Bin
    > Go back to Start > Run > type in
    >
    > net start wuauserv
    > Click OK or press Enter
    >
    > MowGreen [MVP 2003-2007]
    > ===============
    > *-343-* FDNY
    > Never Forgotten
    > ===============
    >
    >
    >
    > Jim wrote:
    >
    >> Every reboot, windows update runs 100% cpu for 5 7 minutes.
    >> if I turn off automatic updates it doesnt happen.
    >> (but then...no updates. so not a solution).
    >>
    >> its xp pro.
    >>
    >> I renamed windowsupdate.log (old) because I thought 1500k was
    >> pretty big, might have been slowing it down. this had no effect.
    >>
    >> windows update from IE6 and IE7 works fine.
    >>
    >> I dont understand the log and I dont know why it ramps the cpu
    >> every time I reboot this machine. this has been going on for
    >> about 3 months and I am tired of that.
    >>
    >> how do I reinstall windows update totally
    >> or reslove this problem?
    >>
    >> thanks
    >> James
    >>
    >>


  4. #4
    MowGreen [MVP] Guest

    Re: Windows update 100% cpu at every boot killing me

    It works sometimes, sometimes not, from the reports I've been reading.

    MG


    Susan Bradley, CPA aka Ebitz - SBS Rocks [MVP] wrote:

    > Download the hotfix would be my recommendation. KB927891
    >
    > MowGreen [MVP] wrote:
    >
    >> Jim,
    >>
    >> Here's a temporary workaround. Go to Start > Run > type in
    >>
    >> net stop wuauserv
    >> Click OK or press Enter
    >>
    >> Show hidden files, folders, and system files
    >> http://www.bleepingcomputer.com/tuto...l62.html#winxp
    >>
    >> Navigate to WINDOWS\SoftwareDistribution\DataStore
    >> Delete the *contents* of the Logs folder and delete DataStore.edb
    >> NOTE: Deleting the above will mean that the update history shown at
    >> Windows|Microsoft Update will be cleared. Until updates are once again
    >> done from either site, nothing will be listed.
    >>
    >> Open the WINDOWS\SoftwareDistribution\Download folder and delete *all*
    >> contents.
    >> Close the window
    >>
    >> Empty the Recyle Bin
    >> Go back to Start > Run > type in
    >>
    >> net start wuauserv
    >> Click OK or press Enter
    >>
    >> MowGreen [MVP 2003-2007]
    >> ===============
    >> *-343-* FDNY
    >> Never Forgotten
    >> ===============
    >>
    >>
    >>
    >> Jim wrote:
    >>
    >>> Every reboot, windows update runs 100% cpu for 5 7 minutes.
    >>> if I turn off automatic updates it doesnt happen.
    >>> (but then...no updates. so not a solution).
    >>>
    >>> its xp pro.
    >>>
    >>> I renamed windowsupdate.log (old) because I thought 1500k was
    >>> pretty big, might have been slowing it down. this had no effect.
    >>>
    >>> windows update from IE6 and IE7 works fine.
    >>>
    >>> I dont understand the log and I dont know why it ramps the cpu
    >>> every time I reboot this machine. this has been going on for
    >>> about 3 months and I am tired of that.
    >>>
    >>> how do I reinstall windows update totally
    >>> or reslove this problem?
    >>>
    >>> thanks
    >>> James
    >>>
    >>>


  5. #5
    ShadowSpirit Guest

    Re: Windows update 100% cpu at every boot killing me

    I made a batch file with your instructions. You can copy the below, paste it
    in notepad (Start -> Run -> notepad.exe) and save it as anything.BAT (Save as
    Type - all files). The only thing I've noticed from this fix is that if
    you've setup your computer to do the Microsoft Updates (which includes
    Office), it will reset back to Windows Updates. Not sure yet if the original
    problem returns.

    ===copy below===
    @echo off
    net stop wuauserv
    cd\
    cd windows
    cd softwaredistribution
    cd datastore
    del * /q
    cd logs
    del * /q
    cd..
    cd..
    cd download
    del * /q
    net start wuauserv

  6. #6
    Ottmar Freudenberger Guest

    Re: Windows update 100% cpu at every boot killing me

    "ShadowSpirit" <ShadowSpirit@discussions.microsoft.com> schrieb:

    > cd\
    > cd windows
    > cd softwaredistribution
    > cd datastore


    You may wanna shorten that to a
    cd /d %windir%\Softwaredistribution\datastore
    just in case.

    Bye,
    Freudi

  7. #7
    Greg H Guest

    Re: Windows update 100% cpu at every boot killing me

    This problem has affected various systems (not all) at 2 sites I maintain
    since the February updates were released.

    I created this batch file (which also re-registers the Windows update
    components), and it has been successful on some systems and not on others.
    ---
    REM Reregister WU components

    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL


    REM Cleanup WU files

    net stop WuAuServ
    rd /S /Q "%windir%\SoftwareDistribution"
    net start WuAuServ
    ---
    I've also installed KB927891 - which I thought was working, but appears to
    not be the solution. Strangely, I recently downloaded/installed KB929338 on
    a system and noted svchost.exe appeared to max out at only 50%, so the system
    was otherwise useable.

    I really hope Microsoft resolves this one soon...

  8. #8
    dkblee Guest

    Re: Windows update 100% cpu at every boot killing me

    Hi! I;ve tried the hotfix no. kb927891 & 916089 perviously. The problem is
    still not solved.

    "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

    > Download the hotfix would be my recommendation. KB927891
    >
    > MowGreen [MVP] wrote:
    > > Jim,
    > >
    > > Here's a temporary workaround. Go to Start > Run > type in
    > >
    > > net stop wuauserv
    > > Click OK or press Enter
    > >
    > > Show hidden files, folders, and system files
    > > http://www.bleepingcomputer.com/tuto...l62.html#winxp
    > >
    > > Navigate to WINDOWS\SoftwareDistribution\DataStore
    > > Delete the *contents* of the Logs folder and delete DataStore.edb
    > > NOTE: Deleting the above will mean that the update history shown at
    > > Windows|Microsoft Update will be cleared. Until updates are once again
    > > done from either site, nothing will be listed.
    > >
    > > Open the WINDOWS\SoftwareDistribution\Download folder and delete *all*
    > > contents.
    > > Close the window
    > >
    > > Empty the Recyle Bin
    > > Go back to Start > Run > type in
    > >
    > > net start wuauserv
    > > Click OK or press Enter
    > >
    > > MowGreen [MVP 2003-2007]
    > > ===============
    > > *-343-* FDNY
    > > Never Forgotten
    > > ===============
    > >
    > >
    > >
    > > Jim wrote:
    > >
    > >> Every reboot, windows update runs 100% cpu for 5 7 minutes.
    > >> if I turn off automatic updates it doesnt happen.
    > >> (but then...no updates. so not a solution).
    > >>
    > >> its xp pro.
    > >>
    > >> I renamed windowsupdate.log (old) because I thought 1500k was
    > >> pretty big, might have been slowing it down. this had no effect.
    > >>
    > >> windows update from IE6 and IE7 works fine.
    > >>
    > >> I dont understand the log and I dont know why it ramps the cpu
    > >> every time I reboot this machine. this has been going on for
    > >> about 3 months and I am tired of that.
    > >>
    > >> how do I reinstall windows update totally
    > >> or reslove this problem?
    > >>
    > >> thanks
    > >> James
    > >>
    > >>

    >


  9. #9
    dkblee Guest

    Re: Windows update 100% cpu at every boot killing me

    Hi! I;ve tried the hotfix no. kb927891 & 916089 perviously. The problem is
    still not solved.

    "Susan Bradley, CPA aka Ebitz - SBS Rocks" wrote:

    > Download the hotfix would be my recommendation. KB927891
    >
    > MowGreen [MVP] wrote:
    > > Jim,
    > >
    > > Here's a temporary workaround. Go to Start > Run > type in
    > >
    > > net stop wuauserv
    > > Click OK or press Enter
    > >
    > > Show hidden files, folders, and system files
    > > http://www.bleepingcomputer.com/tuto...l62.html#winxp
    > >
    > > Navigate to WINDOWS\SoftwareDistribution\DataStore
    > > Delete the *contents* of the Logs folder and delete DataStore.edb
    > > NOTE: Deleting the above will mean that the update history shown at
    > > Windows|Microsoft Update will be cleared. Until updates are once again
    > > done from either site, nothing will be listed.
    > >
    > > Open the WINDOWS\SoftwareDistribution\Download folder and delete *all*
    > > contents.
    > > Close the window
    > >
    > > Empty the Recyle Bin
    > > Go back to Start > Run > type in
    > >
    > > net start wuauserv
    > > Click OK or press Enter
    > >
    > > MowGreen [MVP 2003-2007]
    > > ===============
    > > *-343-* FDNY
    > > Never Forgotten
    > > ===============
    > >
    > >
    > >
    > > Jim wrote:
    > >
    > >> Every reboot, windows update runs 100% cpu for 5 7 minutes.
    > >> if I turn off automatic updates it doesnt happen.
    > >> (but then...no updates. so not a solution).
    > >>
    > >> its xp pro.
    > >>
    > >> I renamed windowsupdate.log (old) because I thought 1500k was
    > >> pretty big, might have been slowing it down. this had no effect.
    > >>
    > >> windows update from IE6 and IE7 works fine.
    > >>
    > >> I dont understand the log and I dont know why it ramps the cpu
    > >> every time I reboot this machine. this has been going on for
    > >> about 3 months and I am tired of that.
    > >>
    > >> how do I reinstall windows update totally
    > >> or reslove this problem?
    > >>
    > >> thanks
    > >> James
    > >>
    > >>

    >


  10. #10
    Paul.Sillince@gmail.com Guest

    Re: Windows update 100% cpu at every boot killing me


    I work in a large network environment and am having the same problems
    with the ntdll.dll in svchost taking up 100% cpu. The strange thing is
    it seems to be only happening on laptops, whether they are connected
    to the network or not. We use WSUS from a central server to maintan
    windows updates. Would the work around mentioned above still work in
    the WSUS environment.


  11. #11
    dkblee Guest

    Re: Windows update 100% cpu at every boot killing me

    I tried the hotfix from Microsoft. That doesn't solve the problem at all. For
    my case, this issue only happens on old machine(eg. P3 with 256MB RAM and
    only during first 10mins after startup), the newer machine has no problem
    with that.

    You might want to tried the outfix, i think it did solve the problem on case
    by case basis. I read through some newsgroups previously, it does work for
    some other people.

    "Paul.Sillince@gmail.com" wrote:

    >
    > I work in a large network environment and am having the same problems
    > with the ntdll.dll in svchost taking up 100% cpu. The strange thing is
    > it seems to be only happening on laptops, whether they are connected
    > to the network or not. We use WSUS from a central server to maintan
    > windows updates. Would the work around mentioned above still work in
    > the WSUS environment.
    >
    >


  12. #12
    Jim Byrd Guest

    Re: Windows update 100% cpu at every boot killing me

    Hi Paul - The following has apparently worked for all those that have used
    it. This is a general post intended for all levels of users:


    How knowledgable about doing things are you? Do you know how to start and
    stop services? How to run a .cmd file? If not, you'll need access to
    someone who does to avoid problems. The following assumes you're on Windows
    XP but will probably work OK for Win2k as well. If you're confident about
    what you're doing, then try the following first - only if it doesn't work,
    then there's another level of stuff that can be done following:

    1. Stop and Disable Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.
    2. Rename the folder %SystemRoot%\SoftwareDistribution to
    %SystemRoot%\OldSoftwareDistribution
    3. Open Notepad and create a file containing the following:

    REGSVR32 WUAPI.DLL
    REGSVR32 WUAUENG.DLL
    REGSVR32 WUAUENG1.DLL
    REGSVR32 ATL.DLL
    REGSVR32 WUCLTUI.DLL
    REGSVR32 WUPS.DLL
    REGSVR32 WUPS2.DLL
    REGSVR32 WUWEB.DLL


    Save this file as 'Wudll.cmd' (without the quotes) to any convenient
    location then exit Notepad and double click on the file you just saved. You
    should get a 'Sucess' mesage for each of the .dll's listed above.

    4. Now Re-enable to Automatic status and then Start each of the services
    you stopped before - Automatic Updates, Background Intelligent Transfer
    Service and the Cryptographic Service.

    5. Now Reboot. Now Reboot Again. (Yes, twice.)

    See if that solves it - give it a couple of days. If so, then you can
    delete 'OldSoftwareDistribution'. I would request that you post back with
    your results. _Only if the problem does re-occur_, then do the following
    _exactly_:

    1. Go to http://wiki.djlizard.net/Dial-a-fix and download Dial-a-fix
    v0.60.0.24 (2006-10-27) Here's a direct download link:
    http://djlizard.net.nyud.net:8080/so...v0.60.0.24.zip and a
    secondary: http://djlizard.net/software/Dial-a-fix-v0.60.0.24.zip from
    that page's download section, here:
    http://wiki.djlizard.net/Dial-a-fix#...C_and_articles .

    2. Unzip it to a new folder at root with any name, e.g.
    c:\Dial-a-fix-v0.60.0.24

    3. Double click on Dial-a-fix.exe in that folder.

    4. Click on the following:
    Options/tooltips (just to get an idea of what it does in each section.
    :) )
    Both boxes under Prep
    The 'all' (top) box for Sections 2, 3 and 4 (which will automatically
    be set when you check 3)
    In Section 5, 'Programming cores/runtimes' and
    'Explorer/IE/OE/shell/WMP' only.
    Click 'Go' . (Some of the re-registrations may take what seems like a
    long time for some .dll's - Don't be impatient.)

    5. Reboot (if Dial-a-fix doesn't do it automatically at the end). Now
    Reboot Again. (Yes, twice.)


    See if that does the trick, and, again please post back with your
    experience.



    MS is well aware of the problem and has provided privately two different
    responses concerning a fix:

    "I regret to say that I was told that this known issue requires too much
    change to be implemented in a hotfix. A change will instead be implemented
    in the next Automatic Updates client, which we are planning to release in Q2
    this year."

    "According to the feedback from Product Development team, this fix will be
    published as a security update on the Windows Update site and the relevant
    KB article will also be released by us. Therefore, we just need to keep the
    system on the network up to date. In addition, the Product Development team
    also indicates that the WSUS 3.0 client may contain this patch if this fix
    can released timely. At that moment, we can also attempt to upgrade to the
    WSUS client 3.0 to test the issue."

    --
    Regards, Jim Byrd,
    My Blog, Defending Your Machine,
    http://defendingyourmachine2.blogspot.com/



    In news:1177553239.451351.40540@u32g2000prd.googlegroups.com,
    Paul.Sillince@gmail.com <Paul.Sillince@gmail.com> typed:
    || I work in a large network environment and am having the same problems
    || with the ntdll.dll in svchost taking up 100% cpu. The strange thing
    || is it seems to be only happening on laptops, whether they are
    || connected to the network or not. We use WSUS from a central server
    || to maintan windows updates. Would the work around mentioned above
    || still work in the WSUS environment.



  13. #13
    gmayer0 Guest

    Re: Windows update 100% cpu at every boot killing me

    This post has been most helpful. This is the 10th SVCHOST.EXE problem I've
    fought and it usually takes 4 hours. (could have reinstalled windows but I
    love chasing them down)

    you're right. when is microsoft going to get this fixed... it's painful.

    SVCHOST.EXE 100% windows update

    "Greg H" wrote:

    > This problem has affected various systems (not all) at 2 sites I maintain
    > since the February updates were released.
    >
    > I created this batch file (which also re-registers the Windows update
    > components), and it has been successful on some systems and not on others.
    > ---
    > REM Reregister WU components
    >
    > REGSVR32 WUAPI.DLL
    > REGSVR32 WUAUENG.DLL
    > REGSVR32 WUAUENG1.DLL
    > REGSVR32 ATL.DLL
    > REGSVR32 WUCLTUI.DLL
    > REGSVR32 WUPS.DLL
    > REGSVR32 WUPS2.DLL
    > REGSVR32 WUWEB.DLL
    >
    >
    > REM Cleanup WU files
    >
    > net stop WuAuServ
    > rd /S /Q "%windir%\SoftwareDistribution"
    > net start WuAuServ
    > ---
    > I've also installed KB927891 - which I thought was working, but appears to
    > not be the solution. Strangely, I recently downloaded/installed KB929338 on
    > a system and noted svchost.exe appeared to max out at only 50%, so the system
    > was otherwise useable.
    >
    > I really hope Microsoft resolves this one soon...


  14. #14
    PA Bear [MS MVP] Guest

    Re: Windows update 100% cpu at every boot killing me

    [Most "SVCHOST.EXE 100% windows update" issues these days are caused by
    hijackware infections, not corruption in the WU data store or files.]

    gmayer0 wrote:
    > This post has been most helpful. This is the 10th SVCHOST.EXE problem I've
    > fought and it usually takes 4 hours. (could have reinstalled windows but I
    > love chasing them down)
    >
    > you're right. when is microsoft going to get this fixed... it's painful.
    >
    > SVCHOST.EXE 100% windows update
    >
    > "Greg H" wrote:
    >
    >> This problem has affected various systems (not all) at 2 sites I maintain
    >> since the February updates were released.
    >>
    >> I created this batch file (which also re-registers the Windows update
    >> components), and it has been successful on some systems and not on
    >> others.
    >> ---
    >> REM Reregister WU components
    >>
    >> REGSVR32 WUAPI.DLL
    >> REGSVR32 WUAUENG.DLL
    >> REGSVR32 WUAUENG1.DLL
    >> REGSVR32 ATL.DLL
    >> REGSVR32 WUCLTUI.DLL
    >> REGSVR32 WUPS.DLL
    >> REGSVR32 WUPS2.DLL
    >> REGSVR32 WUWEB.DLL
    >>
    >>
    >> REM Cleanup WU files
    >>
    >> net stop WuAuServ
    >> rd /S /Q "%windir%\SoftwareDistribution"
    >> net start WuAuServ
    >> ---
    >> I've also installed KB927891 - which I thought was working, but appears
    >> to
    >> not be the solution. Strangely, I recently downloaded/installed KB929338
    >> on a system and noted svchost.exe appeared to max out at only 50%, so the
    >> system was otherwise useable.
    >>
    >> I really hope Microsoft resolves this one soon...



  15. #15
    Paul Guest

    Re: Windows update 100% cpu at every boot killing me

    Look, I know you are excited to being a microsoft puppy but you need to lay
    off the kool-aid for a few minutes. Were all sick and tired of you MS ***
    braggarts making ridiculous statements about issues people are experiencing.

    This is a HUGE problem regarding windows update. It isn't "hijackware"
    infection but piss poor programming on microsofts end.

    Think about the above before putting the straw back in your peep hole Shep.


    "PA Bear [MS MVP]" <PABearMVP@gmail.com> wrote in message
    news:uCOVuU6hIHA.1184@TK2MSFTNGP04.phx.gbl...
    > [Most "SVCHOST.EXE 100% windows update" issues these days are caused by
    > hijackware infections, not corruption in the WU data store or files.]
    >
    > gmayer0 wrote:
    >> This post has been most helpful. This is the 10th SVCHOST.EXE problem
    >> I've
    >> fought and it usually takes 4 hours. (could have reinstalled windows but
    >> I
    >> love chasing them down)
    >>
    >> you're right. when is microsoft going to get this fixed... it's painful.
    >>
    >> SVCHOST.EXE 100% windows update
    >>
    >> "Greg H" wrote:
    >>
    >>> This problem has affected various systems (not all) at 2 sites I
    >>> maintain
    >>> since the February updates were released.
    >>>
    >>> I created this batch file (which also re-registers the Windows update
    >>> components), and it has been successful on some systems and not on
    >>> others.
    >>> ---
    >>> REM Reregister WU components
    >>>
    >>> REGSVR32 WUAPI.DLL
    >>> REGSVR32 WUAUENG.DLL
    >>> REGSVR32 WUAUENG1.DLL
    >>> REGSVR32 ATL.DLL
    >>> REGSVR32 WUCLTUI.DLL
    >>> REGSVR32 WUPS.DLL
    >>> REGSVR32 WUPS2.DLL
    >>> REGSVR32 WUWEB.DLL
    >>>
    >>>
    >>> REM Cleanup WU files
    >>>
    >>> net stop WuAuServ
    >>> rd /S /Q "%windir%\SoftwareDistribution"
    >>> net start WuAuServ
    >>> ---
    >>> I've also installed KB927891 - which I thought was working, but appears
    >>> to
    >>> not be the solution. Strangely, I recently downloaded/installed
    >>> KB929338
    >>> on a system and noted svchost.exe appeared to max out at only 50%, so
    >>> the
    >>> system was otherwise useable.
    >>>
    >>> I really hope Microsoft resolves this one soon...

    >



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