Server Stats:
Windows Server 2003 R2, Enterprise Edition with SP1 installed
On an ADS domain however not a domain controller
The problem I'm having:
Cannot update Windows either by going to update.microsoft.com nor by using
automatic windows update
Symptoms:
1. Automatic update service won't start - sits in 'starting' mode and I'm
unable to stop it. (BITS service will run fine)
2. When I try to register wuaueng.dll by using the command REGSVR32
wuaueng.dll I get this error message "LoadLibrary("wuaueng.dll") failed -
Invalid access to memory location
3. When I try to install windows updates by going to
http://update.microsoft.com/microsoftupdate/v6/ I get this message "The
website has encountered a problem and cannot display the page you are trying
to view. The options provided below might help you solve the problem." Error
number: 0x8024D007
What I've tried:
1. Rebooting
2. Items listed in KB909444
http://support.microsoft.com/default...b/909444/en-us
>In the advanced security properties of the .clb files in the
%windir%/registration folder, made sure that the Allow inheritable auditing
entries from the parent to propagate to this object and all objects. Include
these with entries explicitly defined here option is selected.
>Gave Everyone group the following permission: Traverse permissions (“List Folder Contentsâ€) on %windir%
>Gave Everyone group the following permission: Traverse permissions (“List Folder Contentsâ€) on %windir%\Windows
3. Gave Everyone group read permissions on HKEY_CLASSES_ROOT in regedit
Here is a piece of the c:\windows\windowsupdate.log
2007-02-28 09:42:24 2968 91c Setup *************
2007-02-28 09:42:24 2968 91c Setup ** START ** Setup: Installing client
binaries
2007-02-28 09:42:24 2968 91c Setup *********
2007-02-28 09:42:24 2968 91c Setup * Download directory:
C:\WINDOWS\SoftwareDistribution\WebSetup
2007-02-28 09:42:24 2968 91c Setup * Stop and start service: Yes
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
cdm
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section cdm: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
iuengine
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section iuengine: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
wuapi
2007-02-28 09:42:24 2968 91c Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuapi.dll"
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section wuapi: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
wuauclt
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section wuauclt: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
wuauclt1
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section wuauclt1: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
wuaucpl
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section wuaucpl: status 0
2007-02-28 09:42:24 2968 91c Setup Starting registry operations for section
wuaueng_WebSetup
2007-02-28 09:42:24 2968 91c Setup Registering binary:
C:\WINDOWS\system32\regsvr32.exe /s "C:\WINDOWS\system32\wuaueng.dll"
2007-02-28 09:42:24 2968 91c Setup FATAL: Self registration of
C:\WINDOWS\system32\wuaueng.dll failed, error = 0x8024D007
2007-02-28 09:42:24 2968 91c Setup Completed registration operations for
section wuaueng_WebSetup: status 0x8024d007
2007-02-28 09:42:24 2968 91c Setup WARNING: Setup failed while processing
registry operations, error = 0x8024D007. Rolling back changes.
2007-02-28 09:42:24 2968 91c Setup * WARNING: Exit code = 0x8024D007
2007-02-28 09:42:24 2968 91c Setup *********
2007-02-28 09:42:24 2968 91c Setup ** END ** Setup: Installing client
binaries
2007-02-28 09:42:24 2968 91c Setup *************
2007-02-28 09:42:24 2968 91c Setup FATAL: InstallUpdatedBinaries failed with
error 0x8024d007
2007-02-28 09:42:24 2968 91c WUWeb FATAL: InstallUpdatedBinaries failed with
error:0x8024d007
2007-02-28 09:42:24 2968 91c WUWeb FATAL: UpdateClientWorker failed: error
0x8024d007
Some System Events:
Event ID: 7023 - The Background Intelligent Transfer Service service
terminated with the following error: Invalid access to memory location.
Event ID: 10010 - The server {E60687F7-01A1-40AA-86AC-DB1CBF673334} did not
register with DCOM within the required timeout.
The last patches installed were on 10/15/06:
KB924496, KB923191, KB922819, KB924191, KB923414
I'm afraid to try KB555336
http://support.microsoft.com/default...b;en-us;555336 because this
is a productions server and I'm not exactly sure what this procedure will do.
Any information would be most appreciated!
Kathy
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